Trusted Agent profile · Worthing

Homewise Worthing reviews

4.3

★★★★★ Great

382 reviews across 2 platforms

1 Liverpool Gardens, Worthing, BN11 1TF

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Homewise's office in Worthing, at 1 Liverpool Gardens, is rated 4.3 out of 5 across 382 reviews on two platforms, including 191 Google reviews rated 4.2.

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4.2 / 5

191

Reviews on Google

This office

Trustpilot logo

191

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Great communication throughout. The plan is explained fully with no commitment having to be made. Help on hand at any time with queries.

Rodney · 11 October 2025

4/5

Trustpilot

impressed

I did some research into the Home for Life Plan as wanted to free up some funds to some work on my house to help my son with a house deposit. We are not planning to move currently, so it is not the right option for me. The person I spoke to was very helpful and talked me through the whole concept. I have to say I had no idea that there was such a clever solution available to help people release funds, keep a financial share in the property and secure a home for life. I felt I had to write a review because the company and product really impressed me.

Stephen · 5 December 2022

5/5

Trustpilot

My friend moved to Portugal about 10…

My friend moved to Portugal about 10 years ago, but last year decided they wanted to come back and found that their property wasn’t worth anywhere near what they thought it would be. They’re both retired and live off their pension so I did a bit of research to find out if there was anything that could help and found Homewise. My friend called them to find out more. The Home for Life Plan gave them the lifeline they needed and in January they’re moving back to the UK.

Farieda · 28 November 2022

5/5

Trustpilot

Thank you Homewise - best call I ever made!

With the price of everything going up so much I want to move somewhere easier to manage and less expensive to run, maybe a new build. I’ve found a few properties while searching, but they’re all more than I can afford. A friend of mine moved with Homewise a couple of years ago and when I told them about my problem they recommended it, saying it was the best decision they’d made. I did some research and called them straight away. They helped me to find a really nice new build that doesn’t need any work doing, which is a huge relief. Thank you, Homewise.

Jarod · 25 November 2022

5/5

Trustpilot

Financial planning.

I retire in a few years, and I know that my pension pot isn’t quite as big as I’d like so I’ll probably have to downsize to cut costs, it would also be great to have some money put by. I got a letter from Homewise and initially it seemed like it was too good to be true, but then I called them. They explained everything about their Home for Life Plan to me and knowing that there is something available for me when I’m ready to retire is actually quite reassuring.

Stephen · 18 November 2022

5/5

Trustpilot

We used this service for our parents

We used this service for our parents, who were still in the family home which was too big for just the two of them, and they still had some mortgage left, which none of us were in a position to pay off. We talked everything through with them, and they included us all, explaining the lease info and it seemed a logical step for mum and dad. They could sell the house, pay off the mortgage, move nearer to us and have a bit of money put by. We took our time as a family to look for options, but we can honestly say this has worked out perfectly for the whole family and we couldn't be happier. Thanks for all your help!

Dave · 11 November 2022

5/5

Trustpilot

The Homewise option

I researched the Homewise option way before my 60th birthday because my personal circumstances reduced my retirement saving target when I was medically retired. As I have no blood relatives Homewise is the perfect solution for me and I am now living in a bungalow I would not have been able to afford had I used my savings in the traditional way. From day 1 I felt totally supported every step of the way and the whole timeline of finding a property to actually moving in was and felt totally controlled and supported. If the Homewise process fits your circumstances and you enter the process with your eyes open and fully informed it is an excellent way to find your retirement dream home. Do your homework and be sure you understand the implications of what you are doing and it’s an excellent option.

Jt5520 · 7 November 2022

5/5

Google

Keyleigh was very helpful and explained the details which was very helpful,

Vera · 18 April 2024

5/5

Google

Our whole experience with Homewise was wonderful. We have a beautiful bungalow and a super nest egg to cushion our future. Every week I spoke with Samuel Stevens my rock. Always cheerful, always consoling when things went wrong. I shall miss my chats with him. Also Rhoda a calming and lovely lady. They were with us every step of the way.

Carolyn · 19 March 2024

5/5

Trustpilot

Thank you Tommy.

Thank you Tommy,you answered my questions before I asked them.Very helpful, very impressedRegards Deborah

Deborah · 23 February 2024

5/5

Trustpilot

Very helpful Customer Account advice

My mother-in-law is looking at using Homewise for the acquisition of a retirement home. I wanted to gain full information so that I could help her in the decision process.

Kevin · 21 June 2025

5/5

Google

Having found out about my options in terms of a potential purchase of a house homewise filled in all the imformation I needed. Once I gain an offer on my house I will be making contact with Homewise to get things moving. Thank you for your support Mr Bond

Tony · 10 October 2024

1/5

Google

How unfair is this, listing homes for over 60's with huge discounts. what about first time buyers struggling to get on the property ladder. If this was for under 60's there would be an outrage ad would probably be illegal. Need to stop listing properties on Right Move and other similar sites, Create your own site with the properties you have listed !!

Matt · 19 June 2019

Agent replied · 17 June 2024

Hi Matt, I just wanted to explain a little about what we do at Homewise. We help people aged 60+ find their next home at a discounted price as you’ve seen, this is by offering them a lifetime lease on the property. Loans, mortgages and help to buy schemes aren’t readily available to the older generations and so we help people in this situation find a property they want to live in and boost their budget with the Home for Life Plan discount. Like any estate agent, we don’t own the properties listed online we simply advertise these for vendors and any property with our advert can still be purchased without the Home for Life Plan through the local agent at the full market value, the details are in the online listings. You can always filter your search results to not show retirement properties and that will mean our discounted listings do not show. Put simply, we’re offering an alternative option to those who cannot afford a new home or fund their retirement without our support. If you have further questions about our service do please get in touch at any time. Kind regards, Danielle

5/5

Google

My elderly in-laws have been looking for a property closer to us and with somewhat limited budget they didn't have too many options. My partner came across Homewise listing on Rightmove and we called up to find out how does the plan work. We arranged for Homewise to also speak to my in-laws in the meantime and they were pleasantly surprised how kind and patient the customer representative was.

Joanna · 28 August 2023

3/5

Trustpilot

Calculator

I used there lifetime lease calculator but when I spoke to them it easy going to cost us another £12000 because it was a retirement flat so I didn't go ahead with it

Mrs · 4 December 2023

Agent replied · 13 June 2024

Thank you for your feedback Mrs Payne, as you may have seen our online calculators show a quick indicative estimate based on the information inputted and using a freehold property as a guide. For accurate figures, it is best to speak with our team directly as every Home for Life Plan is bespoke and the price for the plan on any property will vary depending on circumstances and property criteria. We remain here to help should you wish to explore your options and calculate your budget boost for freehold properties or retirement homes. There are always new opportunities coming to market and we could conduct a new search to see what properties are available within your budget that meet your needs. Please do feel free to get in touch at any time. Best regards, Danielle

5/5

Trustpilot

Clarity of the information I was given…

Clarity of the information I was given given.

Customer · 12 January 2026

5/5

Google

All the Homewise staff I’ve dealt with have been knowledgeable, helpful and a pleasure to speak with. They took time to understand my needs and wants and explain the plan in plenty of detail to help me make the right decision for me. Thoroughly recommend both the plan and the staff for anyone looking at this kind of plan.

Andy · 19 March 2024

5/5

Trustpilot

Kiera was very pleasant in…

Kiera was very pleasant in conversation, and very helpful in providing information, thanks

Consumer · 1 February 2024

5/5

Trustpilot

Kayleigh Walker went above and beyond…

Kayleigh Walker went above and beyond to explain the scheme to me

Sharon · 16 February 2024

4/5

Trustpilot

Excellent information on HW product

The HW adviser was very pleasant throughout the conversation in discussing the processes and procedures necessary to complete with their product, especially as we are coming back from another country to the UK.Helpful at all points in answering queries and questions in relation to our personal position and in the next step processes if we wanted to continue with no obligation.

Nigel · 24 January 2024

4/5

Google

I called these guys to discuss their product on behalf of my mum. I don't think it's for us but I was impressed that they were so clear and factual about what they were offering. If you expect them to be a social charity to give you free money to buy a lovely house you will be very disappoinred but if you approach this on the basis that you are dealing with a for-profit business, it will make a lot of sense for some people to get the home they want and more importantly security to live there long term. Even though this isn't for us, I wouldn't give it 1 star as some have because they are pretty up front about what they offer. I suspect people who have left very low review scores approached this service with unrealistic expectations.

Jon · 18 June 2022

5/5

Trustpilot

Tom was very clear and we understood…

Tom was very clear and we understood what was being said

Richard · 5 March 2024

5/5

Google

Whynotfix.co.uk - Unbelievably quick, reliable, professional and life-saving when your laptop goes phut! Highly recommended.

Sue · 24 September 2024

Agent replied · 24 October 2024

Thank you so much for the kind words and the 5-star rating! We truly appreciate your support. However, it seems that this review might have been intended for a different business and I know that they would love to hear how they helped you when your laptop stopped working.

5/5

Trustpilot

Although I haven’t proceeded with using…

Although I haven’t proceeded with using Homewise, I cannot praise Kayleigh enough for her helpfulness. She explained the concept of using Homewise, checked I understood everything and offered to assist me with so many other things related to buying a home through them. She wasn’t pushy, just helpful, kind and understanding. It been lovely dealing with you Kayleigh.

Suzanne · 15 February 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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