Gleeson Homes Yorkshire South Worksop reviews

★★★★★ 1/5

Trustpilot

Disappointing service by some staff

Disappointing service by some staff, they only do what they can be bothered with. We were told different things every time we wanted updates and the goal post would keep moving. Be careful who you have to deal with.

Enlighten · 30 April 2026

★★★★★ 5/5

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We wish to express our upmost sincere…

We wish to express our upmost sincere gratitude & thanks to Mary sales agent at The Pastures. Her passion, warmth, and willingness to help & support during our purchase journey has simply been both outstanding & immeasurable. May we take this opportunity to Thank You whole heartedly and unconditionally for being there for us. Kev & Nicky

Kev · 24 February 2024

★★★★★ 4/5

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Rainsborough Park - FTB’s

Moved into our new home back in December and I have fallen completely in love! Sharon has been nothing but the best in helping us throughout the whole process, and we cannot thank her enough! Since moving in, we’ve had a few minor issues, and the Gleeson team have been absolutely amazing in trying to get them resolved. Would highly recommend, especially for first time buyers. They made the process such ease and made time to explain anything we were unfamiliar with. Massive thumbs up guys, thank you for everything!

Chantel · 21 February 2022

★★★★★ 5/5

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I just had an appointment with Mauricia…

I just had an appointment with Mauricia at Northbeck Grange and I've really enjoyed my time with her as she explained everything to me especially shared ownership thank you

Doris · 10 July 2026

★★★★★ 5/5

Trustpilot

Hays Park a tranquil place to be

We are in the process of buying a Gleeson home at Hays Park. Our sales lady Sarah is very approachable and never too busy to answer any of our questions as daft as some of them maybe. Paul the site manager and his team are great too. These people are contributing to making our home buying experience as smooth as possible. The area is lovely and is so peaceful. The house style we have chosen (kilkenny) is perfect for our needs and we will have a lovely back garden with lovely views. All in all a great experience for us buying our first home. I would definitely recommend Gleeson Homes to anybody who is looking at buying a new build.

Mary · 11 February 2022

★★★★★ 5/5

Trustpilot

So far so good with Gleesons

So far so good with our Gleesons experience. The sales lady Shelley is just awesome, so informative and kind. She talks you through everything and if you need a breather from all the info then you can get up and plod round a bit or she is more than happy to book a few appointments in. Nothing was too much trouble and made our experience all the more positive. The site man, Rick, though quite quiet, easily knows the ins and outs and shows you everything in the house. And Tony the other site guy (dont tell him i thought his name was Tom for about 2 month lol) is just as amazing! So polite and no matter what i raise on the app he turns up smiling and willing to help! Nothing has been too much trouble for him even though i feel like an idiot with some of the little niggles i had raised. For example i had a loose switch socket in the kitchen which i called Tony out for, he just tightened it up with a screw driver and i felt like such an idiot as i could have done that lol but he did it with a smile and was polite about it. Secretly i bet he thinks im a crazy Yorkshire lass and probably refers to me as that pain in his butt but you wouldn’t ever know ha ha ha. So far my experience has been great and i would recommend Gleesons to anyone because of these 3 employees. They have made a wonderful family home for us and i am thankful for that! Will miss them when they leave :-(

Sian · 10 February 2022

★★★★★ 5/5

Trustpilot

We love our new gleeson home

We love our new gleeson home, this is our first home together and I can honestly say that all the staff could not have been more helpful they made our customer journey as smooth as possible and any small problems we may have had with a new build was sorted out straight away they are all a good set of people and I would just like to say a big thank you to Debbie and Wayne for making it a wonderful experience for us, I definitely highly recommend gleeson home developments thank you so much

Tracey · 31 January 2022

★★★★★ 4/5

Trustpilot

Rainsborough Park Phase 3

Finally moved in and settled into my new home. Completion date was always up in the air, not knowing when it would be and the time was getting closer to Christmas and still no confirmed date. Finally got the keys 22nd December (no chance of being in for Christmas). There were snagging which needed rectifying but this would be done after the Christmas break which was no issue as I wasn’t living in the house. Snagging has now all been completed. The site is still requiring finishing off where we are in terms of tarmac and footpaths but it is being addressed. Ideally a quick fix with the street lamps would be ideal as it’s very dark but we have a temporary measure at the minute. I had a pleasant buying experience just the fact that completion was up in the air for so long was frustrating as nothing could be planned or booked in which led to having an empty house for 3 weeks.O

Bee · 29 January 2022

★★★★★ 5/5

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Middlestone Meadows Gleeson

We are customers at Middlestone MeadowsCounty Durham- Jane is our sales contact. Full professionalism, service at the highest level. She is happy to help with everything and explains everything in detail. positive and energetic person, I only wish such more people like her in customer service! We were in 3 different Gleeson locations, a service unmatched, very poor and ignorant .due to a partnership with Jane a decision was made to buy in this area despite being the farthest from our current residence. We are impressed!Kate

Katarzyna · 27 January 2022

★★★★★ 5/5

Trustpilot

Brilliant 1st home buying experience

From the minute I stepped foot on the Canal Walk site in Hapton I was treated exactly how I would wanted to be when looking for a 1st home, I was unsure at first as I had never purchased a property before but gleeson have made me comfortable I have made the correct choice.. Debbie has been absolutely brilliant every step of the way from the look round the show houses, starting the ball rolling with my mortgage, Choosing my kitchen kitchen and bathrooms then watching my plot develop into a house… Right up to completing, receiving my keys and finally owning my own home, I really couldn’t have asked for more from her…The after sales service has been brilliant also, with any little snags completed or arranged quickly by Wayne on site…Adam Collins “Canal Walk Hapton”5 stars all round ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Adam · 21 January 2022

★★★★★ 5/5

Trustpilot

The Hays Park site is great

The Hays Park site is great. They changed their site manager a while ago and the one now has a completely different way of working. Sarah in the show office is ACE nothing is too much trouble. One of our sons has reserved a house and another is waiting for releases.Sarah has always been pleased to see us and very accommodating. She answeres all questions and finds out the ones she does not know quickly.she is very knowledgeable about how the houses are built and was able to tell us all about the installation of the build stages and inspections carried out.As it is our two sons' first time buying and a completely different way to how we have ever bought a house (prior covid) she has been helpful and understanding. We have visited lots of other Gleeson home sites all over the country as far up as Tyne side and to Lincolnshire. We have all different welcomes all but one of the staff have been very welcoming even though we were only looking at the show homes and not buying on their sites; the only one may have had a bad day (everyone has them now and again). this has been dealt with swiftly by Gleeson. Thank you Sarah lovely homes at affordable prices.

Denise · 16 January 2022

★★★★★ 5/5

Trustpilot

Great experience!

Great experience! Very happy so far.I'm sure she won't mind us mentioning, but sandy has been great! Helpful ever step of the way. House is as expected small but homely. We have had a very smooth time 😁 communication has been very good. Let's hope it carries on that way! 😆

Customer · 6 June 2024

★★★★★ 5/5

Google

Myself & my husband recently had the pleasure of associating with Susan and Sue for the purchase of our new home at Rhodes point, and we couldn't be happier with the experience. Their customer service was nothing short of exceptional from start to finish. Susan and Sue were incredibly responsive and attentive to all my needs and questions. They guided me through every step of the process with ease, ensuring that everything was handled smoothly and efficiently. Their expertise and dedication made what could have been a stressful experience incredibly seamless. The processing assistance they provided was fast and thorough, leaving no detail overlooked. Thanks to Susan and Sue, we now have our dream home and couldn't be more satisfied. Location - Great Build quality - So far all good Customer service - Incredible Best in Rhodes point - Highly professional and friendly staff

Archana · 25 July 2024

★★★★★ 5/5

Trustpilot

Amazing customer service

I'd give Deffinatly 5 stars for a brilliant customer service recieved from Sharon Sales executive at Rainsborough Park Gleeson.She was able to answer any questions we had about purchasing our first house.She was always happy to answer any questions we had and give advice.Sharon went extra mile to help us to find and get the property we loveBig Thank you!

Nadia · 26 November 2023

★★★★★ 5/5

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Bracks farm - Bishop Auckland

John from bracks farm at bishop auckland helped us through our first time buyer journey! He has been nothing but perfect and has helped us every step of the way. Nothing has been too much trouble for him. John was informative and really nice every time, brilliant serviceThankyou John

Jerrie · 29 June 2024

★★★★★ 1/5

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M J Gleeson ignore the law

I am living in a house built by M J Gleeson in about 2005/6 and managed by Mainstay. I pay an annual fee for upkeep of communal areas but this has never been done. Letters to Mainstay result in no response, as do attempts to contact Gleeson. There is no democracy: I asked about residents' groups etc. and was just told it doesn't exist and can't be created. Eventually, in September 2020, I instructed a solicitor to buy my freehold from Gleeson and Mainstay. Nothing has happened in over a year and Mainstay and Gleeson have not met legal timescales - I've been told this is now litigious in my favour. I can't believe I'm begging two companies to give them thousands of pounds and they can't be bothered to respond or or administer it and think they are above legal precedents and deadlines.

Richard · 3 December 2021

★★★★★ 5/5

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I recently reserved a plot at Birley Croft

I recently reserved a plot at Birley Croft with Gleeson Homes, and I would like to share my experience so far.

Freddie · 24 August 2026

★★★★★ 1/5

Trustpilot

I purchased my house from Gleeson over…

I purchased my house from Gleeson over a year ago. At first the any issues were repaired and resolved immediately. The site manager Terry was amazing. However since he has left there has been 3 different site managers and any issue I have raised have been left an not repaired. There is a vent in my roof that has not been connected an each time it rains it rains into my loft an on top of my en-suit which is now all damp and growing mould.. my kitchen tap is falling off, the work tops have got huge visible lines at the joins which I’ve been informed is my maintenance. If they had bothered to send someone to look at the worktop they would clearly see this is defective workmanship.The level of customer service I’ve received from someone called Megan the customer service coordinator is a joke. She is not interested an each time you try an ring any number to actually speak to someone the number is engaged. I would of previously said the level of service was great when any issues where resolved however it seems now that I’ve been in the house a year they do not want to know about any issues that may come up.

Vicky · 25 November 2021

★★★★★ 5/5

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Shelley dealt with me and she was so…

Shelley dealt with me and she was so clear and efficient in everything she did I couldn’t ask for a better experience.

Sean · 16 August 2026

★★★★★ 5/5

Trustpilot

Fantastic experience

Fantastic experience so far! Couldn't thank Sharon @ Hilltop park enough for the great service she has provided since we first reserved our plot. Sharon has always kept us up to date and has been professional & polite throughout. Our mind has been at ease during our first home buying process thanks to Sharon, Heather and the site manager (sorry i cant remember his name but hes been great with us!) Nothings been to much to ask and completion will soon be here - Cant Wait!If you're looking to buy your first home i highly recommend Gleeson and Sharon & the team @ Hilltop park. Hassle free process and always someone to ask if you have any queries.Thanks again! Lauren

Lauren · 19 November 2021

★★★★★ 5/5

Trustpilot

Excellent

Got to say another shout out to Gleesons calluna grange, dealing with Pauline now and she too has been brilliant, getting everything sorted for my new home, nothing is any trouble and again feel I’m in good hands to make this a smooth process and adds to an excellent experience

Miss · 3 June 2024

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid

Find new evidence of Gleeson homes being built horrifically on a weekly/monthly basis. Avoid unless you have 50k+ to rectify issues as they either don't care or don't have a clue when you contact them in attempt to resolve issues.

A · 7 April 2026

★★★★★ 1/5

Trustpilot

A year of waiting for them to cancel all reservations.

Well where do I start…I reserved a Gleesons home last Dec at a new site. Nothing happened on the site for a while and I accepted this due to C19. We finally got to meet a rep and had to drive 40 miles each way to meet her. I suppose it’s not a drama as we’re buying a house right….. she informed us of the expected build date and went through the plans. At this point we had a mortgage accepted and our deposit paid to the solicitors.The build date was pushed back again……….However approx 2 months ago we had a site visit with the rep and the site manager. Both were extremely happy with the progress and told us they were confident that the house would be built outside by Dec and inside by Jan…. Finally light at the end of the tunnel and bricks were being laid.2 weeks later we had to have another meeting at the site. I couldn’t attend due to work but my wife went. At this point we was told that all reservations was being pulled due to the customers best interest and we’d get our reservation money back!!!! After 10 months of waiting and making plans and having everything in place.The house is pretty much nearly ready for the roof to go on now.At least 10 families have had their time wasted. I genuinely can’t wait to see how much these houses get released back at to see who’s interest it actually was.I can imagine that this review, like their emails, will require 10 working days to be replied to.

David · 5 November 2021

★★★★★ 5/5

Trustpilot

Good Developer with Excellent Sales Consultants

The 5 star rating is for their excellent sales consultants, Sadly despite all my best efforts to acquire a 2 bedroom home at Balderstones in Rochdale this was not to be, I sold by property and made myself a cash buyer, Also I was a recently retired key worker, It is simply to hard to get a smaller home in the Greater Manchester area with Gleeson. It's first come first served. So if you are considering downsizing and doing the same you will be unlikely to succeed in this area. They are a good developer and of a good quality and finish, But my 5 stars go to the excellent sales consultants they have. Alicia at Balderstones was excellent informative and really knew her job and never over promised. Sue at Spring Mill and Paul at Hill Top Park and Phil in the Sales Hub were all very helpful. I hope Gleeson appreciates how good a sales team they really have.

Mr · 18 October 2021