Every review we hold for the Worksop office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPetersmiths park 280
Alex has been helpful throughout the reservation process! Especially when it came to the optional extras selection with being very clear and helpful which made choices easier. She has always made sure to keep in contact with any questions I have had with very swift responses which has put me at ease! I look forward to receiving the keys in some time in April!
Ryan · 31 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us a review Mr Brooks.We are pleased to hear how well our Sales Executive, Alex, has guided you though your purchase experience, and like you, we look forward to moving you into your new home and fully welcoming you into the Gleeson family!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotA month since completion
We have had the keys to our Longford, plot 76, for a month, and in that time, Stuart, the site manager at Vickers Grange has been amazing. He has given advise to us, been round immediately to answer any questions and even recommended trades people. Cannot recommend Gleeson enough, the build quality is exceptionally and so is the site team.
Tarn · 23 March 2024
Agent replied · 13 June 2024
Thank you for your review TarnIt is great for us to read how well our team at Vickers Grange have looked after you, and also to hear how exceptional you think our build quality is.We really appreciate you taking the time to share this feedback with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotLiam Conneely the Shorelands A very…
Liam Conneely the Shorelands A very professional guy. Handover went extremely well and very informative. Very helpful person who is extremely knowledgeable. Would definately recommend a Gleeson home. Thanks Liam for all your help through this journey. Kind regards Mr and Mrs Cottrell plot 32 18th Octobef 2024.
Etty · 18 October 2024
Agent replied · 26 October 2024
Thank you for your review Mr & Mrs CottrellWe really appreciate you taking the time to feedback to us regarding the service provided by Liam, and to read that you would definately recommend Gleeson Homes!Thats just what we wanted to hear!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotSaltom Bay Heights
Me and my partner buying our first home and Julie at Saltom Bay Heights has been more than helpful and made it a very smooth experience, giving us all the information we need and having no problems at all.As first time buyers Julie made it a great experience as she’s very friendly and supportive throughout the whole journey keeping us constantly updated
Lewis · 5 February 2024
Agent replied · 13 June 2024
Thank you for your review LewisIts brilliant to hear how well Julie is supporting and guiding you through your purchase journey.Communication to our buyers is really important, and if there is anything else you need to know please do not hesitate to call Julie who wil be only too happy to assist you in any way she can.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotTina’s expert advice at Model Walk, Creswell
I”ve had a great experience with Gleeson Homes. I’m interested in buying a new build on the Model Walk, Creswell Site and Tina has been so incredibly helpful. Tina has kept in touch regularly and has offered me lots of great advice on the selling of my property too. I’m hoping my house sells soon so that Tina can help me complete this experience.
Sarah · 18 December 2023
Agent replied · 13 June 2024
Thank you for your review Sarah.We are delighted that Tina has provided you with all the support you needed. We hope you can sell your house quickly so that we can have you join the Gleeson family asap!Good luck with your sale, and if you need anything else, please do not hesitate to speak to Tina.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBracks Farm.
We visited Bracks Farm yesterday.Greeted by John who was very friendly , Knowledgeable and professional. He was extremely helpful and listened to our move needs.Awaiting to sell our property, will certainly be paying John a visit when we do. In comparison with several other builders sales units Gleeson are miles apart. Thank you to John!
T · 10 June 2024
Agent replied · 13 June 2024
Thank you for your reviewWe are delighted to read about the service that has been provided by John at our Bracks Farm development.Good luck with the sale of your home, and we hope to see you again very soon!Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotIF YOU WANT A PEACE OF MIND THEN AVOID…
IF YOU WANT A PEACE OF MIND THEN AVOID GLESSON.Moved into my property in December 2021and the bricks to my garage its in a complete MESS, I spoke to the Site Manager and he said this happens because it was built while it was raining ( that's none of my business) it just need sorting out and he promised to get it sorted. I showed the garage to the customer service team Manager and she agreed with me it need sorting out and advise I raise it on myglesson which I did but to my surprise it was decline with a comment not a defect as advised by same site manager who promised to get it sorted for me in the first place.I had no Internet for few months as Glesson haven't done the right thing with the council and Glesson advised to get a dongle and they will cover my monthly cost if I send them the invoice . Sent the invoice to the customer service team for months and still haven't got the money back, sent an email to Customer service manager and still nothing have been done.Raised an issue with socket not working in my kitchen only for a gentle man to turn up few days later and couldn't fix it but told me his not an Electrician and his just been ask to come check it. Still waiting for someone to fix it till date. Glesson is a complete waste of time !!!! SAY NO TO GLESSON
Olalekan · 1 August 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We are sorry to hear about the experience you have had with Gleeson and in your new home. Thank you for providing further details, this has been passed over to our Customer Care department. Regards
★★★★★ 5/5
TrustpilotI visited Monarch Green development…
I visited Monarch Green development this morning, I was pleasantly surprised how friendly, and very knowledgeable the Sales lady Deborah was, she has renewed my faith in new houses.When the time is right, I will definitely think of Monarch Green, and I hope Deborah is still there and that would be a plus for me.
Alice · 8 June 2024
Agent replied · 13 June 2024
Thank you for your review AliceWe are pleased to read that Deborah has left such a positive first impression on you, and renewed your faith in new build developers!We certainly hope to see you again soon when the time is right for you to be considering your next new home purchase!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleesons sales team.
I'm in the process of buying a property in Bracken Park Louth.The sales team have been absolutely fantastic. Stella has been outstanding and professional from start to finish.I've had the odd issue but all has been resolved by Maureen and her team ..The site team are going above and beyond to assist me with the purchase of my plot..
Trevor · 22 March 2024
Agent replied · 13 June 2024
Thank you fro your review Trevor.We are delighted to read how the team at Bracked Park are supporting you during your new home purchaseWe will be sure to share this feedback with the team who will be thrilled to read it!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotOutstanding is the only word I can use…
Outstanding is the only word I can use with regards to my experience of Mauricia. From the moment I met her, the service she has provided me has been exceptional. From prompt responses to requests done in person and on the phone, she has kept me well informed. She not only has professionalism but a very caring nature in my opinion. She really has taken my personal circumstances into consideration when providing me with support. I would never hesitate to recommend her and feel she is a true asset to Gleeson. Thankyou for your help, it truly is invaluable .
Manj · 21 July 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We appreciate all feedback and we are pleased to hear that you had a good experience with Gleeson. Mauricia will be very grateful for your kind words. All the best in your new home. Regards
★★★★★ 5/5
TrustpilotCharlotte (Bridlington Pinfold Park 2)…
Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better. Knowledge of the houses we looked at to keeping us updated on how the house was getting on.
Would highly recommend!
Joe · 1 October 2026
★★★★★ 5/5
TrustpilotTo the Back bone Mouricia, the Smart Louise and the master of all buildings Mo.
To the Back bone Mouricia, the Smart Louise and the master of all buildings Mo. Very positive experience. If it was not for Mouricia We wouldn’t have owned Liffey today at Northside. We waited for the site for a whole year and witnessed Gleeson put up the first stone. As always we are still excited for our new house. Mouricia and Louise responded back to my queries promptly helping in smooth operations. Mo is a great guy and deserves alot for his understanding and hard work. Louise is great situational handler. James the CEO of Gleeson is a down to earth and decent guy. Mouricia deserves a place in top benches of Gleeson as she posses great team leading skills. Many thanks to the entire Gleeson homes team and for serving us. I hope they will work on their after services too. Five star. Urshia & Faisal
Prince · 19 July 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We love to hear about our customers home buying journey. We appreciate the lovely feedback and it will be passed over to the team, all the best in your new home. Regards
★★★★★ 5/5
TrustpilotHouse purchase
I'm at the very beginning of my house move journey with Gleeson homes. My experience with the Sales executive Caroline at Chimes Bank Wigton has been exemplary and she has provided a professional service. Through out she has been very helpful and informative..steering me through each stage in the house buying process. Highly recommend Caroline at Gleeson homes, Chimes Bank Wigton.
MrsWendyHickey · 4 February 2024
Agent replied · 13 June 2024
Thank you for your review WendyIts lovely to read that you rate the service provided by our Sales Executive Caroline at our Chimes Bank development as "exemplary"!Guiding our purchasers through the process is an important funfimental for us, and its great to hear that this was your experience.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBought a Fergus at park Avenue
Bought a Fergus at park Avenue what fantastic service we have received from the sales staff Tammy head office staff and of course the builders and the site manager. I think people need realise its a man made product and there are going to be problems but most of them are being sorted now. We have really enjoyed the whole experience and are very happy with our Gleeson home. Gleeson should be very proud of the staff that work or support the park Avenue Development as the sales manager and Beth and Tammy was helping with the cleaning to get a house ready for a customer was lovely to see the support they give. Also the site manager is very approachable and helpful.
Adam · 13 July 2022
Agent replied · 13 June 2024
Hi Adam, thank you for your review. We are pleased to hear you have had a good experience with Gleeson and any problems you have come across are being rectified by the team. We hope you love your new home. Regards
★★★★★ 5/5
TrustpilotMauricia and Louise - northbeck grange
Me and my partner recently purchased a beautiful home in West Yorkshire at the northbeck grange site. I would like to thank Mauricia and Louise for their hard work and helping me and my partner as first time buyers through our home journey. They have been excellent and provided good communication whenever we have needed to ask anything regarding our house they have been kind enough to call us in for a chat and go though things with us. We couldn’t have asked for better sales assistants. Louise was like talking to a friend she made us feel so welcome. Thank you for all your help and a big thank you for helping us through this stressful time. Zaynab rangzeb and Mohammed adris PLOT 12
Zaynab · 29 June 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We are glad to hear you are happy with your experience at Northbeck Grange. Mauricia and Louise will be very grateful for your lovely feedback and we will be sure to pass this over to them. We hope you love your new home! All the best.
★★★★★ 5/5
TrustpilotThank you Adam - Sutton Heights
Adam is definitely an asset to the company and always a pleasure to be dealing with him. Just want to say a massive thank you..Excellent costumer service by Adam WatsonHe helped us to have a better understanding of the housing process at Gleeson homes. The extra support he gave us was amazing and helped me and my husband through such a stressful time.Yes we have had problems which comes with every new build property but Adam have been quick to fix for us, before moved in! He has passion for his work not just through you into a corner after given keysI would highly recommend Gleeson,PLOT 115
Simone · 28 June 2022
Agent replied · 13 June 2024
Hi Simone, thank you for your review. We love to hear about our customers experiences and their home buying journey. We are glad to hear you are happy with your experience at Sutton Heights and any problems you have come across have been resolved. Your feedback will be passed over to Adam, he will appreciate it. All the best in your new home.
★★★★★ 5/5
TrustpilotJohn - Bracks Farm
John at Bracks Farm made buying our first home so smooth. He went above and beyond to help us with everything, no matter how small. His support and dedication is amazing, and we felt well taken care of the whole time. We highly recommend John to anyone looking to buy a home!
Sydney · 18 July 2024
Agent replied · 26 October 2024
Thank you for your review SydneyThank you for the wonderful comments regarding the service you have received from John at our Bracks Farm development!We really appreciate hearing how delighted you are, as this is the service we pride ourselves on providing.Thank you again for taking the time to share such lovely feedback Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGleeson Kilkenny 2022 - bought through Forces Property Direct
We reserved our Gleeson Kilkenny in February 2022 with the help of Forces Property Direct. From the moment we reserved our plot, Adam (Sales) kept us fully informed of the progress with our build, helped us pick our options and answered any questions we needed advice on. We completed in May 2022 instead of June so we were pleasantly surprised to be moving into our new home earlier than planned. We picked up a couple of small things on home demo day which were sorted before we moved in. This really set the precedent for things moving forward and Simon (Site Manager) has been extremely helpful throughout the whole moving-in process. Any issues we've had, he's rectified straight away, nothing is too much trouble for him. We are now almost a month after moving in and are very happy in our new home at the Sutton Heights development, a huge thanks to Adam, Simon and Dan, they are a credit to Gleeson Homes. *An added note, all of the issues we've experienced have been minor and just small things you might expect with a new build home.
Abigail · 20 June 2022
Agent replied · 13 June 2024
Hi Abigail, thank you for your review. We love to hear about our customers experiences and their home buying journey. We are happy your issues have been rectified quickly. Your feedback will be passed over to the team, they will appreciate it! All the best in your new home. Regards
★★★★★ 4/5
TrustpilotIt was exciting to reserve 2 bed…
It was exciting to reserve 2 bed property with Gleeson, booking process was really smooth and supportive. Great thanks to Victoria for making it easy. I was just little disappointed on 2 things1. No carpeting/ flooring is included in new built home otherwise expectation was home should be ready to move in.2. House extension conservatory is not permitted that in my case was desperately needed. It is starting stage,i am hoping journey with Gleeson will be as per commitment with completion and hand over in time.Thanks,
Aasma · 19 June 2022
Agent replied · 13 June 2024
Hi Aasma, thank you for your review. We are pleased to hear you have had a positive experience so far reserving your new home and we hope you continue to do so. Kind regards
★★★★★ 5/5
TrustpilotPlot 68 Hawthorn Fields.
We reserved a plot at Hawthorn Fields having sold our house then everything went wrong as our buyers pulled out. Scott and the team were so helpful and understanding and I couldn’t wish for a better set of people. After all we went through we have now moved in and it already feels like home. Nothing is too much trouble for them.
Mrs · 31 December 2023
Agent replied · 13 June 2024
Thank you for your review Mrs O'BrienIt's great to read how well Scott has been looking after you, and the flexibility that we have been able to offer when your buyer pulled out.Most importantly, it's also great to hear how much you love your new home and the support you have had since you moved in.We will be sure to pass this on to the team at Hawthorn FieldsKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJunaid Hussain
I have had the pleasure of knowing Mauricia since we reserved at Northbeck Grange. I have always found her to be a dedicated, trustworthy and conscientious individual. I believe she is remarkably intelligent, self- determined, and always goes above and beyond, in all aspects of life. Mauricia has always remained a strong and level-headed individual, striving to provide the best for her, and those whom she represents. The sales executive team provided a great service, Mauricia in particular at Gleeson homes Northbeck Grange. She was amazing, supportive, polite and very welcoming when we had our first appointment. She went above and beyond to help us secure a home at Northbeck Grange. Maurcia is definitely an asset to the company and always a pleasure to be dealing with her. Just want to say a massive thank you.
Hafiz · 17 June 2022
Agent replied · 13 June 2024
Hi Junaid, thank you for your review and your kind words. We are glad to hear you had a good experience at Northbeck Grange. Your feedback will be passed over to Mauricia, she will be very grateful. Kind Regards
★★★★★ 5/5
TrustpilotViewings
I have looked at a few show homes today with gleeson and Deborah was the last one I went too at 4:50pm she was more than helpful and showed me all she could even though that meant she stayed back a little. Very informative and lovely! Really appreciate it! Hopefully see you soon!
Stephanie · 23 June 2024
Agent replied · 26 October 2024
Thank you for your review StephanieWe are pleased that you thought Deborah looked after you really well on your recent visit to our development.We wish you every sucess in locating your ideal new home, and we would love to see you choose Gleeson to make that next move a reality!We hope to see you soon too !!Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotHonestly
Honestly? Shocking. With a two year warranty on the house. Still nothing will get repaired or fix. As emails indicate they “assume” it’s the home owners fault. - ceiling came through (my fault) - patio doors (15 months in. Now having a 3rd party come out and fix again) -master bedroom windows faulty. -front door faulty - 4 radiators fell off. -brickwork shocking. -bathroom tiles came off when I was in the bath. -(declined to fix so had to fix and pay myself) PLEASE DONT GO WITH GLEESON. ITS NOT WORTH, the hassle, time and money wasted. My site has had about 4 site managers. With these problems they lied about someone having a “7 hour check” on the house. Mine was actually missed. There was only 3 houses built at first and couldn’t be bothered to check mine. I was away with work and family members had to grab the keys. They didn’t realise they had to check the property with great detail. It’s a shame, everyone in my estate is complaining and nothing is being done.
Mr · 6 June 2022
Agent replied · 13 June 2024
Hi, thank you for your review. We have followed this up with our site team who have confirmed that there is no outstanding issues. If you have any further concerns you would like to discuss, please contact us on customercare@mjgleeson.com or log on to the My Gleeson portal. Regards
★★★★★ 1/5
Trustpilotvery bad one experince
I recently purchased a house from Safair Home in Liverpool, and unfortunately, it has been a very disappointing experience. From the start, the company has failed to meet basic standards in several critical areas.1. Poor Quality of ConstructionThe quality of the construction is far below what was promised. There are numerous defects in the property, and it feels like cheap materials were used throughout. It's frustrating to see corners cut on such an important investment.2. Unprofessional ServiceThe customer service has been extremely unprofessional. Whenever I raised concerns about the issues, I was met with unresponsive and unhelpful staff. Getting any follow-up or action from the company has been a struggle, and it seems like they are not interested in solving the problems.3. Lack of Skilled LaborThe work done on the house appears to have been carried out by unskilled laborers. This is evident in the poor finishes and the number of issues that have emerged shortly after moving in. It’s clear that the workers lacked experience, and this has affected the overall quality of the home.4. No AccountabilityWhat makes this experience even more frustrating is the company’s lack of accountability. Despite multiple complaints, no one from Safair Home has taken responsibility or made any serious effort to address the issues.Overall, I would not recommend Safair Home to anyone looking to buy a property. The stress and frustration of dealing with their poor-quality work and unprofessional service have made this a regrettable purchase.
Syed · 13 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.