Every review we hold for the Worcestershire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve had great experiences renting with Dixons. This is my second time with them and it was an absolutely lovely experience. Lucy, Meghan and the team were really helpful in making the process smooth for us. Taking time to answer questions with a lovely smile. Thank you Lucy and the Dixons team
Kate · 12 June 2025
★★★★★ 5/5
GoogleMegan was amazing at helping me and my boyfriend thought the whole process of getting our first place together. She answered all of our questions straight away and was very understanding and helped take a lot of my stress away. Thank you so much for all your help!
Charlotte · 14 April 2024
Agent replied · 13 June 2024
Thanks for the excellent 5* review Charlotte Thomas! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Lettings Manager Kate and Senior lettings negotiator Amey, you have been fantastic in the process of helping us rent our house out. As a first time landlords, we wasn't sure where to start, however Kate and Amey guided us and made the process so simple, nothing was too much trouble. Tenants were secured in 5 days, contact was fantastic, they are brilliant at keeping us updated and reminding us when things are due or need to be done. Thoroughly recommend Dixons Lettings. Thank you Kate and Amey, you are both amazing at what you do! Mr and Mrs Twilton
Rebecca · 14 June 2020
Agent replied · 13 June 2024
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleHighly recommend Holly and Megan at Dixons, they’ve been so helpful in sorting out our move in to a flat. From the viewings to the applications, they’ve been there all the way and kept us up to date throughout the process! Thank you so much!
Elinwaring55 · 14 April 2024
Agent replied · 13 June 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleGreat service provided by all the team, special shout out to Megan, Lucy & Holly. Been very smooth and well informed on every step of the way.
Can’t wait to move in x
Jamie · 27 October 2024
Agent replied · 9 November 2024
Hello Jamie,
Thank you so much for your fantastic 5* review! We're thrilled to hear that Megan, Lucy, and Holly provided you with great service and kept you well informed throughout the process. Best of luck with your move!
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleChloe was so friendly and accommodating during the process of finding and renting a house for myself and my family, she was available at all times and nothing was too much trouble. She made the whole process incredibly easy and relaxed during what usually is a stressful time. Thank you Chloe for all of your help ❤️
Kelly · 14 June 2023
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and my partner are now renting a property through Dixon's countrywide, the whole experience was painless, right through the viewing to getting the keys.
Amey Taylor Randle was an absolute star, explaining all the details and following up with numerous phone calls.
Kate Freeman was also fantastic on the day of getting our keys explaining all the paperwork and things we needed to do.
This was my first time private renting and if i could choose a team to help me again it would be the Dixon's team.
We both Thank you for all your help .
Jason · 15 June 2019
Agent replied · 13 June 2024
Wonderful to read Jason, that our local Dixons team were able to provide you with such a great renting experience! Thank you for your 5* review, you comments will be passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleThis is my first rental property, I have had a great service, and good and friendlly communication.
I moved to this property with in one week from my viewing. Entire process was excellent without any complicated.
Now I am in my rented house Because of them. My sincere thanks to Chole and the team. Thank you for your great help.God bless you all 🙏PositiveQuality
Mani · 26 August 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot thank Holly enough for the support. She has been amazing on communication, and has constantly kept us in the loop. From a same day viewing, to us applying and our references all being checked within the same week. Cannot shout enough about how amazing she has been!
Katie · 16 December 2023
Agent replied · 13 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving found a house through Dixons I met with Alex Hodson to discuss my mortgage options having become frustrated with my bank. Alex was thorough, honest and effective- he found me a mortgage within 24 hours.
As a first time buyer he helped explain all the options and found the best deal we could get, and took the hassle out of the whole process. I was admittedly reluctant at first (who wants to pay for something that in theory you can sort directly with a bank) but Alex was more than worth it, his service gave me peace of mind and helped me through what turned out to be a long sales process.
He has since advised me on insurance, and is always responsive to my questions/issues. I would absolutely recommend him (and Countrywide) to friends and family as a result.
Matt · 15 June 2018
Agent replied · 13 June 2024
Thanks Matt. Best wishes, Mark
★★★★★ 5/5
GoogleGreat service, would highly recommend. As a young customer looking for a house and not knowing much about it, the two ladies who guided me through the whole process are a credit to the company. They explained everything that I asked them about and more, and I would recommend Dixon’s to anyone; as I have already. Thank you for the efficient and professional service, it was a real help!PositiveResponsiveness, Quality, Professionalism
Travis · 14 June 2021
Agent replied · 13 June 2024
Thank you for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJewel has been brilliant as always!
Have used Jewel's mortgage services for just under 20 years and would never use anyone else.
Her service is impeccable and always explains all my options in detail so that I fully understand and without too many technical terms.
She is professional and responds quickly.
Jewel makes what can be a daunting experience into an easy, straightforward one.
Thanks again Jewel.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 14 June 2021
Agent replied · 13 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't speak highly enough of the Lettings team(Holly especially)found a house to rent on Monday and had all the paperwork and signed by Friday.a highly motivated team that delivers …
Darren · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We pride ourselves on our efficient and dedicated team, always striving to provide the best service possible. We're so glad we were able to find your dream rental home in such a short time. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCannot thank Dixons enough for sorting out a new home for me! With applying for a property, to having a viewing a week later, to then getting accepted the day after viewing! They are nothing but amazing! A big thank you to Holly for showing me around my new home and getting everything done so quickly! Highly recommend Dixons if you’re looking for an estate agent to get everything done quickly and properly!
Beth · 15 March 2024
★★★★★ 4/5
GoogleGreat experience, very responsive and friendly. Special thanks to Holly who guided me through the process.
Aditya · 7 April 2025
Agent replied · 25 April 2025
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently dealt with Amey Taylor-Randle who helped us get our dream house. From day one she was totally professional thought-out the experience but also so friendly and nothing was too much trouble for her.
I would highly recommend Dixons as I have also spoken to a lady in their offices called Kate who was also very friendly and helpful.
Thank you both - Fantastic servicePositiveResponsiveness, Professionalism
Katy · 26 August 2021
Agent replied · 13 June 2024
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBeen looking for a while got moved in and settled within a week.
Ellen helped us sort everything and dealt with us very politely and efficiently
Charley · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Ellen provided exceptional service and helped you settle in quickly. We pride ourselves on providing efficient and polite customer service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDixons team brilliant . Amanda was a star 3 houses brought now from her recommendation. Class and fast service lovely girl and couldn't have asked for better
Tom · 16 October 2024
Agent replied · 23 October 2024
Thank you Tom for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCould not have had a better experience Amanda allowed us all the time we needed while viewing the property, she was able to answer any questions we had and got back to me within the hour about something's she had to check with the vendor our offer was accepted and we are proceeding with our dream home, thank you so much Amanda for all your help.PositiveResponsiveness, Professionalism
Martin · 14 June 2021
Agent replied · 13 June 2024
Many thanks Martin for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from the Dixon’s Lettings Team! Amey, Chloe & Freya were all so friendly & helpful explaining the process & answering any queries from the first phone call about a property to giving me the keys. Such a good experience from a professional agent. Thank you so much ladies!
Claire · 14 June 2023
Agent replied · 13 June 2024
Many thanks Claire for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealing with Megan was easy and efficient and she is very friendly and helped everything go smoothly and quickly as possible, Dixons made the moving process really easy
Michael · 22 August 2024
Agent replied · 25 August 2024
Many thanks for your marvellous 5* review Michael. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Grace, Jewel, Libby and Lisa for all their hard work, they are all just so lovely and so productive. Not even a week and these ladies have sorted everything out. I am so happy I went with you ladies and so so pleased with the service! Over the moon! Thank you again!PositiveResponsiveness, Quality, Professionalism, Value
Sam · 14 June 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI always find moving house very stressful but Dixions made the whole thing super easy, special shout out to Holly!
Nicola · 24 November 2024
Agent replied · 8 December 2024
Thank you for your thoughtful 5* review Nicola! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleReally helpful and efficient with responses/answers to questions. Lovely group of girls - big thank you to Lucy/Holly and Megan ☺️
Elly · 27 October 2024
Agent replied · 9 November 2024
Hello Elly,
Thank you so much for your 5* review! We're thrilled to hear that Lucy, Holly, and Megan were able to assist you efficiently and that you found our team lovely and helpful.
Best regards,
Lucy, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.