Trusted Agent profile · Worcestershire
★★★★★
390 reviews across 1 platform
10 Church Green East, Redditch, Worcestershire, B98 8BP
Dixons's office in Worcestershire, at 10 Church Green East, is rated 4.9 out of 5 across 390 reviews on 1 platform, including 390 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Dixons won in 2026.
The Trusted Agent 2026 results for Dixons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worcestershire office, from every platform, shown as written. First names only.
5/5
GoogleTerri is amazing! We work alongside each other on a project at the moment and I can vouch for her. She goes above and beyond not only for us but for her Landlords too! Terri is a true professional and is extremely friendly and approachable
Thank you for taking the time to leave us this excellent review, it's great to see that the Dixons team were once again able to provide their proven, 5* service! Best wishes, Lucy
5/5
GoogleEasy straightforward and friendly service, all questions answered and overall a smooth experience very happy with the service. Would recommend.
"Thank you for choosing our business! We are thrilled to hear that you had a smooth and positive experience with our team. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleHighly recommend Dixons estate agents to anyone! Especially first time renters/buyers! Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend! I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!
Many thanks Emme Lynn for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleLovely Amanda managed to arrange replacement car for herself to be able to show us the property in very rainy day, before our holiday. And thanks to her our offer has been accepted ! The house is lovely and we can't wait to get the keys. All process went very smoothly. Thank you so much Amanda !PositiveResponsiveness, Quality, Professionalism, Value
Hi Kasia, Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
1/5
GoogleVery bad service even you had a offer they dont want explain to a landlord we have a buy. They use there own discretion
All feedback is important to us, however we cant see that you are registered as a customer at this branch. Can you please reach out to tell us more, so we can understand more. You can reach us via email at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMegan was amazing throughout the whole process of getting me prepared to move to my new home. She is a star!
Thanks Lily for your excellent 5* review of your experience with Megan and our Redditch branch. Best Wishes, Lucy, Customer Relations.
5/5
GoogleWhat a difference having a good estate agent makes! I haven't had support and service like it, everyone a Dixons, especially Amey and Kate, made the whole process so easy and stress free, from the viewing right up to today when they called to check we were all settled in to our rental. I really can't recommend them enough!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmy and Megan were lovely! No silly question was ever too silly and it was a very easy moving process 😊 …
Thanks Becci for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAmey the leeting Agent was very nice and responsive paperwork worked great no nonsense , good communication, there were a few hiccups but she was on top of the situation and made sure the issues were addressed promptly . I will continue to recommend her to all my friends she is good at her jobPositiveResponsiveness, Quality, Value
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
5/5
GoogleI've worked with Terri from PMC for a number of years and have always found her to be extremely competent and professional. Helpful with a pleasant disposition, Terri is very easy to work with and a pleasure to speak to.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleExcellent customer service, highly recommended! Very friendly and approachable, a pleasure to deal with.
Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHolly and the team done very well from start to finish always keeping us informed and up to date, the process was straight forward and I would highly recommend these to anyone! Thank you :)
5/5
GoogleWow, what can i say. Amanda had the most personal & professional viewing. Who supported us with viewing our new home. Such a personal experience. we felt so comfortable and at ease & Amanda was so knowledgeable. Then with follow up with Lisa, who made sure everything ran smoothly. Thank you for everything.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the wonderful 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and smooth transition, specially Megan was absolutely professional and well aware agent, good job. Thx
Thank you for taking the time to leave us this tremendous 5* review Waseem. Kind regards, Lucy, Customer Relations.
5/5
GoogleHands down the best letting agency I’ve used. Megan was really helpful in assisting me and my partner in renting our first home together.
Thank you for your kind words, Kieran! We are thrilled to hear that Megan provided you with excellent service in finding your first home together. We wish you all the best in your new home!
5/5
GoogleWe work with Terri regularly as a maintenance contractor, she is most helpful and goes above and beyond to help us with any issues which may arise. She is friendly and approachable. Terri is a pleasure to work with.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleHighly recommended lettings team such professional and friendly ladies. Absalutely fabulous staff. Helped myself and my family find the most perfect home just in time for Christmas. Child friendly people, always interacting with them eveytime they see them. Want to say a big thank you to Aimey who has been so lovely towards myself and family, keep up the excellent job.
Hi Kristina, Thank you for the great review. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the process. Have a fabulous Christmas in your home. Kind regards, Sarah
5/5
GoogleI have had a really good experience moving in so far. My partner and I are first time renters, we moved into our flat about a month ago, and Holly and the rest of the girls have all been really helpful, efficient, and made us feel really welcome in our new home. Thank you all so much 🥰 …
Many thanks for your fantastic 5* review Tahlia. I will of course pass on your kind hearted words to our Redditch branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleMegan has been lovely all through the process, we got exactly what me and my husband were looking for. I recommend them
Thank you for your kind words, Thoko! We are thrilled to hear that Megan provided you and your husband with excellent service. We appreciate your recommendation and are delighted that we could help you find exactly what you were looking for. If you need any further assistance in the future, please don't hesitate to reach out.
5/5
GoogleAmey was extremely helpful in sorting out my new home, and was very considerate to the fact it was my first move, so I had a lot of questions! Great service and they found me somewhere quickly.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing turn around for letting out my property with the tenant find service. Kept me updated every step and made it hassle free. Fantastic and friendly service all round and will definitely be used again if I purchase another property in the area! Thanks Chloe and Kate
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCannot thank Lianna and Kate enough. They listened with understanding and tackled every obstacle promptly. I was continually kept up to date either via email or by phone. They put my mind at ease throughout the whole process. In less than a month they helped me secure this perfect home for my family. Thank you girls I highly recommend you.
Thank you Racheal for taking the time to leave this 5 star review and recommendation. I am glad to read that the Dixons team at the Redditch branch were able to support you through out your home search. Kind Regard, Sarah
5/5
GoogleVery professional and sold our property during a very difficult time. Would recommend them to any friends or family looking to sell their property in the future. Dealt with Amanda, Lisa and Victoria all were more than happy to help and even offered advise on us purchasing another property with another agent.PositiveQuality, Professionalism
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleDixons found my sister a property that was in her price range and suited her needs, Chloe was amazing and went above and beyond to help her, I can’t recommend Dixons estate and letting agents more!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dixons, Redditch won Platinum; Dixons, Willenhall won Gold; Dixons, Wolverhampton won Gold; Dixons, Solihull won Trusted Agent; Dixons, Oldbury won Trusted Agent; Dixons, Kidderminster won Trusted Agent.
