Trusted Agent profile · Worcester

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Northwood Worcester reviews

4.9

★★★★★ Excellent

243 reviews across 4 platforms

41-43 Barbourne Road, Worcester, WR1 1SA

Part of Northwood, see every office.

Northwood's office in Worcester, at 41-43 Barbourne Road, is rated 4.9 out of 5 across 243 reviews on four platforms, including 43 Google reviews rated 4.7.

Google logo

4.7 / 5

43

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Direct reviews logo

5.0 / 5

28

Reviews on Direct reviews

This office

allAgents logo

170

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Worcester

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

allAgents

"Super friendly and helpful..."

Super friendly and helpful throughout the whole process, can highly recommend these agents for anyone looking to rent a property.

N · 2 December 2021

Agent replied · 29 August 2025

Many thanks for posting a review and for your lovely comments, which are very much appreciated. It has been a pleasure to help. I hope you are settling well in your new home and that Santa will be able to find a way into that super fireplace. Best wishes from all of us. Maria

5/5

allAgents

Very helpful, would

Very helpful, would definitely use again. Helped me at every stage of the process. Communication was great, staff were friendly. 10/10 would recommend.

Kyle · 28 April 2021

Agent replied · 22 February 2025

Hi KF, thank you for posting a review and for your positive feedback. Our main aim is to provide professional, helpful and friendly service and it is great that based on your experience, you would recommend Northwood to others. As a small business it really means a lot to us. We hope you are settling in well and that there are many sunny days ahead for the cricket. Best wishes, Jonathan

5/5

allAgents

Excellent agents, we have

Excellent agents, we have been using them for 12 years and had superb service the whole time. The whole team are fantastic, supportive and friendly. Highly recommended agents.

Pete · 28 August 2019

Agent replied · 22 February 2025

Hi Pete & Rosie, Thank you so much for posting a review of your (lengthy) experience with Northwood, it is very much appreciated as are your kind and supportive comments. It was great to chat when Rosie was back in the UK recently and catch up on how things goings with family life. To have grown up children now though (both of us) is quite scary as they were so little when I first came to see you all those years ago. So pleased that everything is going well for you. Thank you and best wishes from all of us. Jon

5/5

Direct reviews

I have been a client of Northwood Letting Agents for 21 years and have been well satisfied with the service I have received,and am happy to recommend them to anyone interested in obtaining a future Letting Agents.

Mary · 8 June 2023

5/5

allAgents

Letting

Jonathan has managed our properties for a number of years. Throughout this time his approach was helpful, understanding, cooperative, but above all professional. Regrettably, as a result of fundamental, corporate restructuring, his appointment was recently concluded. Nevertheless during this re-organisation Jonathan maintained his support throughout. If, and hopefully when, circumstances change we would have no hesitation in engaging his serves again.

David · 10 May 2018

5/5

allAgents

Northwood were incredibly

Northwood were incredibly helpful in finding us a property to suit our needs. The team are very approachable and responsive to emails/calls.

Eleanor · 27 November 2020

Agent replied · 22 February 2025

Hi Ellie, Thank you so much for sparing the time to post a review and for your positive feedback. It has been a pleasure to help you and Richard find and secure a property and we hope that you will both be very happy in your new home. If there are any issues along the way (after the initial teething issues that are hopefully now sorted), we are here to help. Best wishes from all of the team. Jonathan

5/5

allAgents

Northwood couldn't have

Northwood couldn't have been more helpful. I'm new to renting and they made the process very easy and their communication was excellent. Would highly recommend.

Lisa · 8 October 2019

Agent replied · 22 February 2025

Hi Lisa, thank you so much for taking the time to post a review of Northwood and for your lovely feedback which is very much appreciated. Having happy customers willing to recommend us to others is the best endorsement. We hope you are settling in well in your new home and will be very happy there. With best wishes from all the team, Jon

5/5

allAgents

All the team at Northwood I

All the team at Northwood I found very professional ,friendly and helpful throughout the whole renting process . Recommend Northwood to everyone.

Gareth · 10 July 2020

Agent replied · 22 February 2025

Hi Gareth, many thanks for taking the time to post a review and for your kind comments. Since we first opened our doors in 2003, two of our main aims have been to provide highly professional service and to do so in a friendly and helpful manner. It is really pleasing to hear that this has been your experience with Northwood to date. Best wishes from all of us. Jonathan

5/5

allAgents

Excellent

I found Rob professional and knowledgable regarding letting my home. His guidance was excellent as it was the first time I had let my home. Thankyou

Nicola · 15 August 2018

Agent replied · 22 February 2025

Hi Nicola, Many thanks for taking time to leave a review for us on allAgents. Your positive comments are very much appreciated and Rob was very pleased to help. We understand that renting out a property for the first time can sometime be a bit daunting and more so when it has been the person's home with all the attachment and memories involved that one does not have with a buy-to-let property. Thank you for choosing Northwood to take care of it for you. Best wishes from all of us.

5/5

allAgents

I have been with Northwood

I have been with Northwood for over a decade and have always been absolutely delighted with the service they have provided. I feel totally assured and confident with them as my property letting agent. I have had contact with every member of staff and have found them all professional, helpful and communicative. Thank you so much!

Heather · 10 September 2019

5/5

allAgents

Excellent service friendly

Excellent service friendly and helpful always kept me informed of progress. Very efficient found tenants quickly, everything was well organised from start to finish

Stephen · 26 August 2019

Agent replied · 22 February 2025

Hello Stephen, many thanks for your kind comments and for taking the time to post a review. It has been a pleasure to find two sets of tenants for your property and many thanks for your repeat business. We look forward to helping again in the future and although you manage your property yourself, we are always here if you need some help at any point. Best wishes. Jon

5/5

allAgents

Very efficient, kind and

Very efficient, kind and professional service... we felt that we were in good hands throughout the whole process. Thanks again.

MR · 25 November 2020

Agent replied · 22 February 2025

Hi Mr Rowson, many thanks for taking the time to post a review and for your positive feedback, it is very much appreciated. We hope that you are settling in well and enjoying living in Worcester despite the Covid situation, you certainly don\'t have far to go to enjoy some lovely walks along the river. Best wishes from all of us at Northwood. Maria

5/5

allAgents

Highly

Have been a tenant with Nortwood for 4yrs. Really helpful and friend staff never had a problem. Also available when needed. Cannot recommend highly enough.

Adam · 28 June 2018

Agent replied · 22 February 2025

Hello Adam, Many thanks for posting a review and for your lovely comments. It has been a pleasure to help over the last 4 years and great that you and Jessica are moving onto your next chapter together as property owners. We wish you every happiness in your new home. Best wishes from all of us.

2/5

allAgents

Trying to make an appointment

Trying to make an appointment to view a property was painful, no interest shown and customer service was non existent.... very disappointing

Tracey · 18 December 2019

Agent replied · 22 February 2025

Hello Tracey, thank you for taking the time to leave a review and I apologise if the experience you have had while trying to book a viewing fell way below the high standards of service that we aim to achieve for all our customers and potential customers. As owner of the business, I would be extremely grateful if you could please email me full details of what happened and when so that I can look into things and take whatever action may be appropriate. Please email me at jonathanedwards@northwoouk.com I look forward to hearing from you & my apologies again. Jonathan

5/5

allAgents

Barbourne

Great customer service. Very polite and knowledgable. Fees more than competitive compared to other agents. And they make great tea! Would highly recommend.

Sudds · 24 January 2019

Agent replied · 22 February 2025

Hi Sudds, thank you so much for taking the time to post feedback about your experience of renting a property through Northwood. It is great to hear that you found our fees to be more competitive than other agents but even better to hear that you enjoyed a great cup of tea with us! We love looking after our customers and when they feel looked after. Hope you are settling in well. Best wishes from all the team.

5/5

Direct reviews

Professional ,supportive and reassuring

Helen · 16 November 2024

5/5

Direct reviews

Northwood have made our move such a pleasant experience. Stephen has just made it all so easy. Thank you.

Gemma · 10 February 2024

5/5

allAgents

These guys are top notch pro

These guys are top notch pro agents. I am a landlord and would use 100% Friendly, punctual and human! Thanks guys

Josh · 7 November 2017

Agent replied · 22 February 2025

Hi Josh, It has genuinely been a pleasure to help you find a new home and I hope all three of you will be very happy there for a long time to come. Thank you so much for your kind comments (and also for the very scrummy doughnuts that did not last long!). Best wishes from all of us.

5/5

Direct reviews

From viewing to completing a first rate job by Steve, we are very grateful for all of your help getting us in to our property. Great communication and very timely service

Ben · 30 January 2023

5/5

Direct reviews

Stephen had been very approachable and helpful during my application and moving in process. I???m so pleased with the house, would definitely recommend renting your home through Northwood.

Natalie · 12 February 2023

5/5

Direct reviews

Amazing amazing amazing! Have found our perfect rental through Northwoods and the help of Steve and Ellie. Will definitely go through them again if we have further rentals!

Carly · 5 January 2023

5/5

allAgents

Recommend them without

I have dealt with other Agents with mixed experience. Northwood's advertisement was accurate and detailed. I have found them helpful, the staff are very positive, professional & personable making the rental of my current abode a relaxed and easy experience I could recommend them without reserve.

MW · 11 June 2019

5/5

Direct reviews

A very fast efficient move - enabling us to get into our new property within just 4 days on the build up to Christmas! Would highly recommend.

Ewan · 4 January 2023

5/5

allAgents

"Amazing!..."

Amazing! Found our rental through Northwoods and it’s a perfect little home for me and my girlfriend. Appreciate all the help from Ellie and Steve!

Carly · 7 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northwood Worcester

How many reviews does Northwood Worcester have?

Northwood's Worcester office has 243 reviews across four platforms: 43 on Google, 2 on Facebook, 28 on Direct reviews, 170 on allAgents.

What is Northwood Worcester's rating?

Northwood Worcester is rated 4.9 out of 5 across all 243 reviews, and 4.7 out of 5 on Google from 43 reviews.

Where is Northwood's Worcester office?

Northwood Worcester, 41-43 Barbourne Road, Worcester, WR1 1SA.

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