Trusted Agent profile Β· Worcester

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Northwood Worcester reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

261 reviews across 4 platforms

41-43 Barbourne Road, Worcester, WR1 1SA

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Northwood's office in Worcester, at 41-43 Barbourne Road, is rated 4.9 out of 5 across 261 reviews on four platforms, including 61 Google reviews rated 4.8.

Google logo

4.8 / 5

61

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

This office

Direct reviews logo

5.0 / 5

28

Reviews on Direct reviews

This office

allAgents logo

170

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Northwood Worcester

Our business is all about people and property and we have had the pleasure of helping to match one with the other throughout Worcestershire since 2003.

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

Decided to move and look for a new rental property. After visiting numerous properties, and speaking to several different people, I genuinely began to lose faith in not only finding the right place to live, but also the right landlord/agency. That was until I viewed a place with Northwood. From the off they were quick to respond and arranged a viewing within two days. The meeting was informal and relaxed, yet professional. I registered my interest and they got things underway almost immediately. Within a week or so, the contract was signed and moving date arranged. Can't recommend them highly enough thus far. A happy customer. Thank you.

Tommy Β· 10 April 2026

Agent replied Β· 10 October 2026

Thank you Tommy for such an amazing five star review. We are always striving to provide the highest quality and efficient service and it is great to hear how this is setting us apart from other agents. Your recommendation is very much appreciated, as it goes a long way in helping us to let others know about how we work and what we do.

5/5

Google

We’ve had a fantastic experience renting through Northwood, with a special mention to Steve who has been great throughout the whole process, very friendly and helpful. The company provides timely, appropriate information at all stages, quick processing and clear communication. We are really impressed by their professionalism and definitely sets the standards for other estate agents. Thank you!

Bianca Β· 10 September 2026

Agent replied Β· 10 October 2026

Thank you so much for this fantastic five star review. We always do our best to provide the highest quality service and it's great to hear that we are setting the standards, with friendly, professional and clear communication, for others to follow. Steve will be delighted to hear that he has impressed you with his approach.

5/5

Google

First class service both in the lettings division and in the sales division. I have been a client of Northwood as a landlord and recently as a house seller for 6 years and have always been impressed with their customer service, responsiveness and going above and beyond. Cannot recommend this company highly enough - outstanding. Well done Northwood in Worcester, keep doing what you are doing.

Rosalyn Β· 10 July 2026

Agent replied Β· 10 October 2026

Thank you so much for your amazing review. We are delighted to hear that we have made such a positive impression and delivered on our high standards. Your five stars and high recommendation is very much appreciated.

5/5

Google

Areeba Lutfi has been an exceptional Lead Sales Negotiator throughout my property sale. From the very first conversation, she demonstrated a rare combination of professionalism, clarity, and genuine care. She kept me informed at every stage, handled every challenge with calm confidence, and consistently went above and beyond to protect my interests. What stood out most was her communication always prompt, always transparent, and always solution focused. Selling a property can be stressful, but Areeba made the entire process feel smooth and well‑managed. Her negotiation skills are outstanding, and her attention to detail gave me complete peace of mind. I’m genuinely grateful for her support and would highly recommend her to anyone looking for a reliable, knowledgeable, and dedicated sales Person. Thank you, Areeba , you’ve been brilliant.

Yahoo Β· 10 March 2026

Agent replied Β· 10 October 2026

Thank you so much for this outstanding five star review. Areeba and the team will always do their best to go above and beyond to make your property journey a pleasure. It means a lot to hear such positive feedback. Your recommendation is a huge thing for us, proving that we will deliver on our promise of a high quality, personal service that will surpass others.

5/5

Google

I can only say good things about my recent experience of buying a property through Northwood. I dealt with Areeba who responded quickly on each occasion and sorted things with speed and efficiency, I couldn't have asked for better and I'd certainly recommend them without question.

Paul Β· 19 September 2026

Agent replied Β· 10 October 2026

Thank you Paul for your lovely five star review. Areeba always strives to provide the highest standards and it is amazing to hear how she made your property transaction such a positive experience.

5/5

Google

Our family have experienced Northwoods in two capacities, firstly in the property management service, and more recently as selling agents. As property managers Northwoods are excellent. They are happy to offer advice on all letting matters and have excellent contacts with local trades, who attend to repairs quickly when asked. As selling agents nothing is too much trouble for Northwoods, the process is very well managed and all issues that crop up are dealt with quickly. We were regularly updated on progress without having to chase this up ourselves. A special mention for Areeba and Anthony, nice people to deal with, doing an excellent job. No hesitation to recommend Northwoods in both capacities- outstanding.

MARK Β· 27 November 2025

Agent replied Β· 4 November 2025

Thank you so much for this amazing review. Recommendations are so important to us in demonstrating our service levels are more than just words. We were delighted to help you and your family with all matters regarding your property and Anthony and Areeba will be thrilled to hear that their commitment to providing high levels of service has been so well received. If we can help you again in the future do let us know.

5/5

Google

One word to sum up our experience selling our apartment with Areeba at Northwood....FABULOUS! Always polite and corteous in all correspondence, knowledgeable about the market and clearly knows her stuff. Apartment was under offer within days and sold for the asking price with a very swift, problem free Completion. Highly recommended. Would certainly be our go to if we were buying or selling in the vicinity again, especially as we had been let down with another agent.

MrChrissyg999 Β· 13 December 2025

Agent replied Β· 11 December 2025

Wow! Thank you for such a glowing, five star review. Areeba will be thrilled to know how highly you have rated her. We will always try our utmost to provide the highest quality service and we always hope that this will genuinely set us ahead of the competition. We would love to help you again in the future. πŸ˜€

5/5

Google

Many thanks to Areeba and the Northwood team for helping us purchase our first property. They were professional, friendly and helpful no matter how small or big our questions were. Not forgetting to mention how incredibly prompt their responses have been πŸ˜ƒ …

Safina Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you Safina for your amazing review. We are always delighted to hear that our service has been so well received and worthy of 5 stars. Areeba always goes above and beyond to make each sale a success and will be so happy to hear this.

5/5

Google

We had boiler issues on New Years Eve. We thought we were going to be left with no heating or hot water for a while. Northwood arranged for an engineer to come out and within 2 hours he was with us. Diagnosed the fault and ordered the part. Part was fitted today. Job done! We’re over the moon with the professionalism and promptness of Northwood. Thanks again.

Thom Β· 3 January 2026

Agent replied Β· 4 January 2026

Thank you for this glowing five star review. The team always try to provide the service they would want for themselves, and I'm delighted that we have been able to deliver a high quality outcome for you.

5/5

Google

Thank you so so much to the wonderful gentleman (sorry I didn't catch your name) who helped us out! On moving day, there was a plumbing emergency and the landlord wasn't responding to communications. I called Northwood just in case they could do something to help (in a let-only property, not managed by Northwood). They sent someone over (on a Friday night!) who got everything working properly. THANK YOU!

Holly Β· 10 October 2026

Agent replied Β· 10 October 2026

You are very welcome Holly, it was Michael who came over. We always do our best to go 'above and beyond' and provide the best service we can and so thank you for the lovely 5 star review. It can be stressful moving at the best of times, and we were glad to be able to get all your water issues sorted and hopefully you enjoyed your first night in your new home.

5/5

Google

Northwood have been good for the purchase of my first home. Areeba was quick and responsive with replies to my queries, and would chase the solicitor I 100% recommend them to anyone

Molly Β· 10 May 2026

Agent replied Β· 10 October 2026

Thank you Molly for your lovely 5 star review. Areeba will be delighted to know she has made your house purchase such a positive experience and that you would recommend us to others.

5/5

Google

I recently had the pleasure of using Northwoods and I couldn’t be happier with the service they provided. From the moment I first inquired about a property, their team was incredibly responsive, professional, and knowledgeable. They took the time to understand my needs and helped me find the perfect home and a special shout out to Steve for all his help! The whole process, from viewing to moving in and eventually moving out, was smooth and stress-free. They kept me updated at every step and answered all my questions promptly. What really stood out was their attention to detail and their genuine care to ensure I was fully informed and comfortable throughout the entire process. I highly recommend Northwoods to anyone looking to buy, sell, or rent. Due to the fact that they are a small family based team you can tell they truly care about their clients and are dedicated to making the experience as positive as possible. Thank you for all your help!

Imogen Β· 7 December 2024

Agent replied Β· 31 December 2024

What a lovely review. Thank you so much for sending us this feedback. We do our best to give everyone a high quality experience and the team will be delighted to hear that their hardworking attitude and approach is delighting our customers.

5/5

Google

All the staff at Northwood Worcester are really friendly. All my dealings and enquiries with them have been dealt with very professionally and promptly.

Elijah Β· 10 June 2026

Agent replied Β· 10 October 2026

We are delighted to hear that the team are friendly and professional. We work hard to make any experience as positive as possible.

5/5

Google

What an AMAZING team Northwood are! They managed my rental property over quite a few years with care and expertise. Then when I decided to sell, everything was dealt with efficiently, professionally and communication was spot on. Nothing was too much trouble. Not only did they look after my property but they also looked after me! Thank you to you all. Go team Northwood you are the best πŸ₯°

Trudie Β· 10 May 2026

Agent replied Β· 10 October 2026

Thank you for your incredible 5 star review. We have been delighted to manage your rental property and then sell it for you. We try our utmost to be professional and still provide a friendly and personal service and the team will be thrilled to know that it has been so well received.

5/5

Google

Thank you to Northwood for introducing my mum to a sale property, Anthony was very helpful when showing her around and gave lots of useful ideas on how to make the space work for her. She has now settled in to her new home thanks to all the help recieved from team Northwood. Highly recommend!.

Jess Β· 25 June 2025

Agent replied Β· 26 June 2025

Thank you for your five star review. We are delighted that Anthony and the team were able to help to find your mum her perfect home.

5/5

Google

Northwood have been a pleasure to deal with, from the moment we first walked in to apply for the house, right through to returning the keys six years later. Throughout the tenancy, whenever queries, questions or changes arose, communicating with Northwood always felt personal, friendly and genuinely helpful. We’d like to thank the team for their support, and we wouldn’t hesitate to use Northwood again in the future if the need arises.

Dan Β· 10 March 2026

Agent replied Β· 10 October 2026

We are absolutely blown away by your fantastic five star review. It takes a real commitment and effort to maintain our standards over periods of time and we are delighted that we have been able to deliver on these high standards. We would love to be able to help you again in the future. Best wishes on your next chapter.

5/5

Google

When renting a property, whether you’re a tenant or a landlord, it’s so important to be able to rely on the company you’ve chosen to act for you. The service from the team at Northwood is second to none and I can’t recommend them highly enough. Personable, efficient and responsive, they go out of their way to provide a top notch experience from start to finish. In particular Ellie and Mike have been so incredibly helpful and professional - thank you both so much for everything you’ve so expertly helped us with!

Karen Β· 10 October 2023

Agent replied Β· 31 December 2024

Thank you so much for this kind review. We always strive to be the best we can and deliver on our ambitions for a high quality service.

5/5

Google

As a landlord, I have been part of the Guaranteed Rental with Northwood Worcester for more than 10 years. Since Eloise and the team took the lead we have received an exceptional experience with them. They are friendly and definitely approachable with excellent communication on my property, with detailed reports on the house inspections, and feed back. Any issues are dealt with promptly by them and also if any are highlighted to me by the tenants. I would like to express my huge thanks to all the team and to Sarah, who is our first contact! 5 Stars to you all!

Trudie Β· 10 October 2023

Agent replied Β· 31 December 2024

Hi Trudie, What amazing feedback. Thank you so much for your kind words, they mean so much to us and it is great to know that all the efforts of the team are making a difference.

5/5

Google

Great experience, Stephen was very helpful throughout the whole process.

Korben Β· 10 March 2026

Agent replied Β· 10 October 2026

We love hearing when the team have delivered great service. Thank you for leaving us a five star review.

5/5

Google

Steve, at Northwood, was an enormous help in me obtaining this tenancy. His colleagues were also very helpful with any questions I had. Importantly, all the conditions were clearly explained to me and on completion of the tenancy, my deposit was returned very quickly.

Mike Β· 10 June 2026

Agent replied Β· 10 October 2026

Thank you for your lovely five star review. Steve will be pleased to know that his hard work and dedication has been well received.

5/5

Facebook

With the help of Northwoods we found out first rental home! They found us our perfect home, in our desired location. Everyone we have spoken to on the team have been excellent and professional, Ellie, Ant and Steve to name a few! I can’t recommend this estate agents enough, they are professional yet personable. You can tell how much passion and care goes into finding their clients the right homes. A special thank you to Steve for finding the property and for also putting up with so many questions (we know we had quite a few!) your reassurance and knowledge made us feel so comfortable moving at such a busy time of the year. A special mention also to Ellie, for being a friendly face and also answering so many other questions we had, we couldn’t have done it with out you!

Immy Β· 6 January 2023

Agent replied Β· 26 June 2025

It was an absolute pleasure! So pleased we helped you enjoy the process of renting your first home 😍🏑

5/5

Google

The property manager (Lottie) was super helpful and really clear with her communication. She goes above and beyond to organise things for me and her work ethic is inspiring. She was cheerful and I wish her the very best.

Mia Β· 10 June 2026

Agent replied Β· 10 October 2026

Thank you for your fantastic five star review. Lottie is always striving for perfection and it is amazing to hear that she has provided service to such high standards.

5/5

Google

Anthony and the team at Northwood do a great job. They were happy to assist with a valuation on my property and gave me some options of what we could do going forward. Would recommend them to anyone looking to buy, sell or rent in a heartbeat!

Tom Β· 7 November 2024

Agent replied Β· 31 December 2024

Thank you Tom. We are always really happy to help and it's fantastic to hear your positive comments about our service. Michael

5/5

allAgents

It has got to be a big 5* for

It has got to be a big 5* for Steve from Northwood who helped me find the perfect property. He listened to exactly what It was I was ideally looking for and showed me relevant properties. With the market being so fast paced at the moment and properties being snapped up so quickly, he even showed me one that hadn’t been released to market yet as it matched everything I was looking for, this is the property I am In now and I absolutely love it. Thank you Steve!! :-)

Chelsea Β· 3 August 2022

Agent replied Β· 22 February 2025

Hi Chelsea, I am so please that Steve has received your \'Big 5 stars\', he works hard to ensure that things go smoothly for tenants in particular and it is great to hear that we found you your perfect property.

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Questions about Northwood Worcester

How many reviews does Northwood Worcester have?

Northwood's Worcester office has 261 reviews across four platforms: 61 on Google, 2 on Facebook, 28 on Direct reviews, 170 on allAgents.

What is Northwood Worcester's rating?

Northwood Worcester is rated 4.9 out of 5 across all 261 reviews, and 4.8 out of 5 on Google from 61 reviews.

Where is Northwood's Worcester office?

Northwood Worcester, 41-43 Barbourne Road, Worcester, WR1 1SA.

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