Northwood Worcester reviews

★★★★★ 5/5

Google

Our family have experienced Northwoods in two capacities, firstly in the property management service, and more recently as selling agents. As property managers Northwoods are excellent. They are happy to offer advice on all letting matters and have excellent contacts with local trades, who attend to repairs quickly when asked. As selling agents nothing is too much trouble for Northwoods, the process is very well managed and all issues that crop up are dealt with quickly. We were regularly updated on progress without having to chase this up ourselves. A special mention for Areeba and Anthony, nice people to deal with, doing an excellent job. No hesitation to recommend Northwoods in both capacities- outstanding.

MARK · 27 November 2025

★★★★★ 5/5

Google

One word to sum up our experience selling our apartment with Areeba at Northwood....FABULOUS! Always polite and corteous in all correspondence, knowledgeable about the market and clearly knows her stuff. Apartment was under offer within days and sold for the asking price with a very swift, problem free Completion. Highly recommended. Would certainly be our go to if we were buying or selling in the vicinity again, especially as we had been let down with another agent.

MrChrissyg999 · 13 December 2025

★★★★★ 5/5

Google

We had boiler issues on New Years Eve. We thought we were going to be left with no heating or hot water for a while. Northwood arranged for an engineer to come out and within 2 hours he was with us. Diagnosed the fault and ordered the part. Part was fitted today. Job done! We’re over the moon with the professionalism and promptness of Northwood. Thanks again.

Thom · 3 January 2026

★★★★★ 5/5

Google

I recently had the pleasure of using Northwoods and I couldn’t be happier with the service they provided. From the moment I first inquired about a property, their team was incredibly responsive, professional, and knowledgeable. They took the time to understand my needs and helped me find the perfect home and a special shout out to Steve for all his help! The whole process, from viewing to moving in and eventually moving out, was smooth and stress-free. They kept me updated at every step and answered all my questions promptly. What really stood out was their attention to detail and their genuine care to ensure I was fully informed and comfortable throughout the entire process. I highly recommend Northwoods to anyone looking to buy, sell, or rent. Due to the fact that they are a small family based team you can tell they truly care about their clients and are dedicated to making the experience as positive as possible. Thank you for all your help!

Imogen · 7 December 2024

★★★★★ 5/5

Google

Thank you to Northwood for introducing my mum to a sale property, Anthony was very helpful when showing her around and gave lots of useful ideas on how to make the space work for her. She has now settled in to her new home thanks to all the help recieved from team Northwood. Highly recommend!.

Jess · 25 June 2025

★★★★★ 5/5

Google

When renting a property, whether you’re a tenant or a landlord, it’s so important to be able to rely on the company you’ve chosen to act for you. The service from the team at Northwood is second to none and I can’t recommend them highly enough. Personable, efficient and responsive, they go out of their way to provide a top notch experience from start to finish. In particular Ellie and Mike have been so incredibly helpful and professional - thank you both so much for everything you’ve so expertly helped us with!

Karen · 1 January 2024

★★★★★ 5/5

Google

As a landlord, I have been part of the Guaranteed Rental with Northwood Worcester for more than 10 years. Since Eloise and the team took the lead we have received an exceptional experience with them. They are friendly and definitely approachable with excellent communication on my property, with detailed reports on the house inspections, and feed back. Any issues are dealt with promptly by them and also if any are highlighted to me by the tenants. I would like to express my huge thanks to all the team and to Sarah, who is our first contact! 5 Stars to you all!

Trudie · 1 January 2024

★★★★★ 5/5

Facebook

With the help of Northwoods we found out first rental home! They found us our perfect home, in our desired location. Everyone we have spoken to on the team have been excellent and professional, Ellie, Ant and Steve to name a few! I can’t recommend this estate agents enough, they are professional yet personable. You can tell how much passion and care goes into finding their clients the right homes. A special thank you to Steve for finding the property and for also putting up with so many questions (we know we had quite a few!) your reassurance and knowledge made us feel so comfortable moving at such a busy time of the year. A special mention also to Ellie, for being a friendly face and also answering so many other questions we had, we couldn’t have done it with out you!

Immy · 6 January 2023

★★★★★ 5/5

Google

Anthony and the team at Northwood do a great job. They were happy to assist with a valuation on my property and gave me some options of what we could do going forward. Would recommend them to anyone looking to buy, sell or rent in a heartbeat!

Tom · 7 November 2024

★★★★★ 5/5

AllAgents

It has got to be a big 5* for

It has got to be a big 5* for Steve from Northwood who helped me find the perfect property. He listened to exactly what It was I was ideally looking for and showed me relevant properties. With the market being so fast paced at the moment and properties being snapped up so quickly, he even showed me one that hadn’t been released to market yet as it matched everything I was looking for, this is the property I am In now and I absolutely love it. Thank you Steve!! :-)

Chelsea · 3 August 2022

★★★★★ 5/5

AllAgents

"It has got to be a big 5* for ..."

It has got to be a big 5* for Steve from Northwood who helped me find the perfect property. He listened to exactly what It was I was ideally looking for and showed me relevant properties. With the market being so fast paced at the moment and properties being snapped up so quickly, he even showed me one that hadn’t been released to market yet as it matched everything I was looking for, this is the property I am In now and I absolutely love it. Thank you Steve!! :-)

Chelsea · 3 August 2022

★★★★★ 1/5

Google

Came to inspect my property! Taken 6 months to get the quotes for cutting back my trees and over 6 months to sort the loft hatch..: make you believe that the are going to be job but I get just tell lies! Massive hole in my ceiling after 7 months in the freezing cold - with tape stopping it falling down

Martyn · 21 November 2025

★★★★★ 5/5

Google

I have used Northwood as a letting agent for my 2 bedroom house in Worcester. Fair fees, responsive and always transparent. They have always found good tenants and rent has been paid. Thank you.

Boots · 2 April 2025

★★★★★ 5/5

Google

Would highly recommend Northwood !! Our estate agent Areeba was amazing throughout the whole process and very helpful with all our questions.

Connor · 22 July 2025

★★★★★ 5/5

AllAgents

Have used Northwood for

Have used Northwood for coming up 10 years. Always a pleasure to deal with, interactive, communicative. Lauren is a fabulous team member and on the ball. Jon and Maria run the ship and the whole team is top notch. As one who see lettings and estate agents "at work" on a day to day basis, against this lot they are non league. They get on with the job, no guff and splutter and 100% reliable. As the Americans say - 'Go first class and save...'

Max · 13 September 2021

★★★★★ 5/5

AllAgents

Rob is simply the best!! From

Rob is simply the best!! From the first phone call I knew Rob (and Northwood) was the right relationship and partnership for my Wife and I as first time landlords. Rob's knowledge, experience and advice helped us navigate the unknown. What REALLY impressed us was Rob's knowledge of HMRC's non-resident landlord scheme. Rob made us feel at ease with his knowledge and experience. We also felt that Rob was honest, trustworthy and reliable. Whilst we hope there are no "issues", we do know that if/when we encounter any we've got the best partners to help work with us to overcome them. Once again a MASSIVE thank you to Rob and the support of the team in the Worcester office.

David · 31 August 2021

★★★★★ 5/5

AllAgents

OK so where to start with

OK so where to start with Northwood. First word Excellent. We looked at properties with a few agencies in a heated market and properties differed but service levels with other agencies were generally terrible. For example, only doing video viewings, letting tenants show you around, outsourcing referencing and then messing it up. What happened to a basic decent level of service where you see a property, meet the agent, like it and do an application? Thankfully Northwood still operates professionally and like this and makes it all easy. Rob the agent who showed us around firstly was professional, friendly and polite, he followed up when he said he would, gave us first viewing when we missed out on other properties as promised. In the office Maria, was super helpful, and extremely professional with all documents electronic, clearly set out with explanations of payments, and easy negotiations with the landlord over payments etc. Above and beyond, responsive and just great to do business with. Now we've moved in there's the usual small inventory items to update plus some requests and we've found Lauren to also be excellent as the property manager, responsive and nothing is too much trouble to explain or ask the landlord. To cut a lengthy review short, Northwood Worcester are simply superb. They put other Worcester agents to shame!

Marcus · 28 June 2021

★★★★★ 5/5

AllAgents

5 Star

From the minute we enquired about a number of properties Robert fully understood our overall requirements and contacted us to arrange a viewing for the right property (not just the first one that came available within our budget). From the viewing to application Robert and his colleagues have maintained contact with updates on the application and also move in dates etc. Sadly communication is very lacking with some other agents. An all round great service from Northwood Worcester, would recommend above any others I have dealt with.

Ross · 7 June 2021

★★★★★ 5/5

AllAgents

Fantastic year of service

Absolute first class service from everyone I have dealt with at Northwood right from the very first time I met Rob in February 2019 when I was thinking of renting out my former home. The rent guarantee scheme they offer is very secure and has worked out very well for me. Rent is paid on time every month. I have had a few issues to deal with (I live 75 miles from my property now) , new carpet, boiler and shower needed due to the age of the property, not through lack of care by the tenants. All sorted very promptly and efficiently by Lauren and the contractors used by Northwood are polite, punctual and easy to deal with. Quite simply, no issues whatsoever in recommending Northwood to anyone considering entering the rental market. Jon, Rob and Lauren have all delivered first class service. One very satisfied customer who has just entered into another 2 year contract after having my 1st contract for 12 months. Would not go anywhere else!

Ros · 26 May 2021

★★★★★ 5/5

Google

I have always had excellent service from the team at Northwood and this enables me to lease my property in the confidence that they will always pick up and deal with any problems whilst allowing me to have final decisions on matters. In the last couple of weeks they have provided me with documentation for taxes which will make life easier with the accountant. I appreciate all they do

Susan · 31 May 2025

★★★★★ 5/5

AllAgents

Northwood Worcester were

Northwood Worcester were amazing! We approached Northwood after seeing one of their properties on Rightmove and it seemed to suit our needs, despite Covid-19 they handled viewings, exchange of keys and signing of forms very smoothly. They always answered the phone when I called and progressed things impressively quickly, whilst always having the answers to my questions at every step. They were a pleasure to deal with, and I'd absolutely recommend them to a friend if they're looking to rent a property in worcester!

James · 3 September 2020

★★★★★ 5/5

AllAgents

Northwood have been amazing

Northwood have been amazing to deal with from beginning to end. They made the inital process so easy and have been swift and professional throughout. They are such a friendly team and it has been a pleasure to get to know them over the course of my tenancy. I would definitely recommend the worcester branch and all the staff there. Big thank you to Harriet, Robert and Maria who helped with various elements of the tenancy too!

Kali · 17 December 2020

★★★★★ 5/5

AllAgents

I have always found Jonathan

I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, whether your property is rented out or not), I had some tenants who unfortunately could no longer pay the rent. Jonathan managed to negotiate with them for them to leave without having to go through the courts and incurring further costs; I was very grateful. Northwood also procured tenants for my father's rental, and gave my father extra advice on how to self manage the rental, which was beyond their remit, and my father was also very grateful. Furthermore, I have always found the maintenance department and Harriet, to be very efficient, and very reasonably priced. A few years ago, my conservatory developed a leak, and I was told I might have to replace it. However, the maintenance man came up with an idea that solved the problem, and it only cost £60. Again I was very grateful. I would highly recommend using Northwood Letting Agents.

Sarah · 31 August 2019

★★★★★ 5/5

AllAgents

We rented with Northwood for

We rented with Northwood for just over 18 months and the level of service provided was superb. From the first viewing and up until our recent exit Northwood ( Jonathan,Rob & Harriet were our main points of contact) were extremely helpful, courteous and proactive. We had two minor maintenance issues, with a vacuum and freezer, in our time and these were dealt with promptly and efficiently by the team. I couldn't have asked for better service if i tried! I would highly recommend Northwood to anybody in the Worcester area.

Luke · 27 August 2019