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★★★★★
237 reviews across 4 platforms
45 Foregate Street, Worcester, WR1 1EE
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Martin & Co's Worcester office at 45 Foregate Street is rated 4.4 out of 5 across 237 reviews on four platforms, including 159 Google reviews rated 4.3.
159
Reviews on Google
This office
4
Reviews on Facebook
This office
1
Reviews on View Agents
This office
73
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We're exceptionally proud to have been providing a leading lettings and estate agency service to our local communities since 2008 - supporting the people of Worcester, Droitwich, Evesham, Malvern, Tewkesbury, and Pershore with all of their residential property needs. Nirvair Sander, heads up the Martin & Co Worcester team who have over 100 years of combined industry experience between them and are all passionate about delivering the highest levels of customer service at all times. Whether you have a property you wish to rent out, or a home to sell in and around Worcestershire, or you are looking for a home to buy or rent in the area, please do get in touch with a member of our dedicated team who would be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Worcester get you on the move.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat support
We've just moved into Worcester and the team at Martin & Co have been helpful throughout.We moved in on time to no nasty surprises, the place was very clean and well presented on arrival and the couple of minor issues we had with the new place were dealt with quickly
5/5
GoogleThe house viewing was honest and the agent had the full run down of what was allowed/expected of tenants and communicated very well. All the documents to sign and information was communicated effectively via email with one main contact which is key. Thanks Martin & Co team
Thank you so much for taking the time to review your recent experience with Martin & Co Worcester, it’s always nice to get such positive feedback! This is so much appreciated by the entire team who all wish you well in your new home.
1/5
TrustpilotUnpleasant experiences
Had no trouble with Martin and Co until recent horrible experiences with a property manager at the Worcester branch, who has been sending emails with threatening language regarding extra bills (for damages not pertaining to our household). The property manager ought to take responsibility rather than bullying the residents into doing his job.
If this is relating to emails sent concerning issues regarding communal areas and the car park, we did have to contact all residents within the block as a fact-finding exercise so that we could identify the source of the issue. We are sorry that you feel this way and would appreciate it if you would contact us directly to discuss the matter further.
5/5
GoogleThe house viewing was honest and the agent had the full run down of what was allowed/expected of tenants and communicated very well. All the documents to sign and information was communicated effectively via email with one main contact which is key. Thanks Martin & Co teamPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to review your recent experience with Martin & Co Worcester, it’s always nice to get such positive feedback! This is so much appreciated by the entire team who all wish you well in your new home.
5/5
GoogleI have had a brilliant experience with Martin & Co! They have been very friendly and easy to work with, great communication. They went above and beyond to make the tenancy process go as smoothly as possible and covered all the aspects in detail through every step of the way. Would highly recommend.
5/5
GoogleThe agents at Martin and Co. were helpful throughout the process of finding a property to rent. Whilst looking at one property, the agent informed us that there would be a more appropriate property that fitted our needs. We booked in for …
Thank you so much for taking the time to review your recent experience with Martin & Co Worcester. It’s always nice to get such positive feedback! This is very much appreciated by the entire team who all wish you well in your new home.
5/5
GoogleI've been renting from Marin & Co for over a year now and i haven't experienced any problems with them. Issues during tenancy are unavoidable whether it's the fridge, cooker or something completely random, however, a simple call or email was enough to resolve the problem efficiently which is always a very good quality.
Thank you for your comment.
1/5
GoogleWatch out! My partner and I rented one of their properties that within the first day of moving in we noticed mould around the Windows, walls and bath room. We’d noticed a few other things such as the window being broken, things left by previous tenants like shoes and clothes and even found the toilet extremely dirty. I had made a phone call the day of the move to explain the mould situation and the window to which it took 4/5 months to get the window fixed and no comment on the mould. I ended up cleaning the mould but during the rest of my tenancy I was threatened to have my deposit taken for the “damages” made by me (meaning the mould that way there since the day I moved). Luckily I had taken photos and had emails as proof so the deposit company obviously saw that Martin and co were just trying to steal more money! I very much advise anyone who moves into one of their properties to keep photographic proof and emails in order to dispute for your deposit as they will try their best to blame you for something that was never your fault.
5/5
GoogleI've been renting from Marin & Co for over a year now and i haven't experienced any problems with them. Issues during tenancy are unavoidable whether it's the fridge, cooker or something random, however, a call or email is enough to resolve the problem.
Thank you for your comment.
1/5
GoogleWatch out! My partner and I rented one of their properties that within the first day of moving in we noticed mould around the Windows, walls and bath room. We’d noticed a few other things such as the window being broken, things left by previous tenants like shoes and clothes and even found the toilet extremely dirty. I had made a phone call the day of the move to explain the mould situation and the window to which it took 4/5 months to get the window fixed and no comment on the mould. I ended up cleaning the mould but during the rest of my tenancy I was threatened to have my deposit taken for the “damages” made by me (meaning the mould that way there since the day I moved). Luckily I had taken photos and had emails as proof so the deposit company obviously saw that Martin and co were just trying to steal more money! I very much advise anyone who moves into one of their properties to keep photographic proof and emails in order to dispute for your deposit as they will try their best to blame you for something that was never your fault.
5/5
GoogleI've been renting from Marin & Co for over a year now and i haven't experienced any problems with them. Issues during tenancy are unavoidable whether it's the fridge, cooker or something random, however, a call or email is enough to resolve the problem.
Thank you for your comment.
5/5
GoogleMartin & Co was great for us to find a new place. They have a very professional and friendly way of working with their clients. Would highly recommend them as estate agents!PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for taking the time to review your experience with Martin & Co Worcester, it’s always nice to get such positive feedback
1/5
GoogleWatch out! My partner and I rented one of their properties that within the first day of moving in we noticed mould around the Windows, walls and bath room. We’d noticed a few other things such as the window being broken, things left by previous tenants like shoes and clothes and even found the toilet extremely dirty. I had made a phone call the day of the move to explain the mould situation and the window to which it took 4/5 months to get the window fixed and no comment on the mould. I ended up cleaning the mould but during the rest of my tenancy I was threatened to have my deposit taken for the “damages” made by me (meaning the mould that way there since the day I moved). Luckily I had taken photos and had emails as proof so the deposit company obviously saw that Martin and co were just trying to steal more money! I very much advise anyone who moves into one of their properties to keep photographic proof and emails in order to dispute for your deposit as they will try their best to blame you for something that was never your fault.
5/5
TrustpilotFamily relocating from abroad
We are a family of 4 and we were relocating from Czech republic. Luckily we had people to view the properties on our behalf and when we found a property the process was quiet simple. As we were abroad and could not visit the shop most of the documentation was done electronically which was really helpful. On arriving at the agency and providing the last bits of I.d. everything else (setting up Bill's etc...) was explained clearly to me. When arriving at the property I forgot which key and was for which garage and a quick telephone call was all that was needed. I can highly recommend this agency. They are friendly and work hard to solve any problems you may encounter. :D
5/5
GoogleThe Martin & Co team are very professional and demonstrate a strong understanding of the local property market. They are friendly and helpful, and adopt a proactive approach to all aspects of property sales/letting. Calls and emails are always answered quickly. I have no hesitation in recommending their services.
Thank you very much for the review.
5/5
GoogleThe Martin & Co team are very professional and demonstrate a strong understanding of the local property market. They are friendly and helpful, and adopt a proactive approach to all aspects of property sales/letting. Calls and emails are always answered quickly. I have no hesitation in recommending their services.
Thank you very much for the review.
5/5
GoogleGreat experience with Martin & Co so far, they were very helpful in sorting out our tenancy agreement. Straight forward process for applying for tenancy, and great communication throughout. Personable and friendly letting agents.PositiveResponsiveness, Professionalism
Great to hear such positive comments, we wish you every happiness in your new home
1/5
FacebookHad a letter from this agent last week telling me that they had noticed my property was To Let and asking that they advertised it alongside my present agent. I rang them to say it was NOT to let nor was it for sale and to please amend their records and take me off their mailing list. Today I had another letter stating they noticed my property was still being advertised. If they can't get an address right and ignore verbal requests on the telephone then they are INCOMPETENT and no way would I use them to let or sell my home if and when I wish to.
4/5
TrustpilotNice and friendly explained the process…
Nice and friendly explained the process and helped with the online forms and made what is always stressful time when moving house a lot less stressful many thanks Gary
5/5
GoogleIv haven't lived at the property for long, however for the time I have been here it has been great. The facilities are great and the room is lovely.
5/5
GoogleThe lettings team at Martin & Co have made moving into our new rental property a breeze, very helpful and courteous. Everything was straight forward and as they said. Thanks Again
5/5
GoogleThey sorted or and helped us sort out all we needed .As quickly as they could. Friendly on time would use them again if we have to .we are very happy.
Thank you for your review Dawn
5/5
GoogleMartin and Co. are excellent agents and we have made a happy partnership for over three years now. Always attentive and genuinely seeking for all their clients to be fully informed and getting the fairest deal, whatever the situation. Super professional yet with a sense of humour. They have advised me soundly in many areas of letting that were new to me, clarifying and removing confusion in a friendly manner. Service with knowledge and a smile.
5/5
GoogleHaving been dealing with Amy this week has been a real pleasure. A really lovely, efficient professional. Amy's effective and prompt communications have been excellent. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Worcester office has 237 reviews across four platforms: 159 on Google, 4 on Facebook, 1 on View Agents, 73 on Trustpilot.
Martin & Co Worcester is rated 4.4 out of 5 across all 237 reviews, and 4.3 out of 5 on Google from 159 reviews.
Martin & Co Worcester, 45 Foregate Street, Worcester, WR1 1EE.
