Trusted Agent profile · Worcester

Leaders Lettings Worcester reviews

4.5

★★★★★ Excellent

467 reviews across 1 platform

31 Foregate Street, Worcester, WR1 1EE

Leaders Lettings's office in Worcester, at 31 Foregate Street, is rated 4.5 out of 5 across 467 reviews on 1 platform, including 467 Google reviews rated 4.5.

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4.5 / 5

467

Reviews on Google

This office

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Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

Thea is the best property manger I have worked with. Always a delight and happy to help. Would highly recommend her. Excellent at her job

Ryan · 24 September 2024

Agent replied · 24 October 2024

Dear Ryan Selsdon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

If you want outstanding property management look no further than the Worcester branch. My property manager Tierney is amazing.......

John · 17 December 2024

Agent replied · 24 December 2024

Dear John Hutchinson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Me and my partner are due to start renting with Leaders next month, and so far the process has been smooth. Sophie Clifton has been helping me since the start, and has remained in consistent contact with me, providing regular updates on any progress with our application, and has answered my many queries very quickly. Thanks for your help Sophie and Leaders!

Bethan · 24 August 2021

Agent replied · 23 August 2024

Dear Bethan Hart! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worcester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

I could've of asked for a better person than remi hands dealing with my rent,she's honest and really helpful in helping me find the right place to rent for me.thankyou remi.

Dean · 12 September 2026

5/5

Google

Emailed an urgent request for some missing information and this was picked up and dealt with immediately by Neil Woolrich who could not have been more helpful and informative. Many thanks Neil and well done all round.

Rob · 26 January 2024

Agent replied · 23 August 2024

Dear Rob Bell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A big thanks to Sophie for being a such great property manager. Couldnt be happier with her service to us. Was swift and responsive with all of our queeries, thank you so much for all your help.

Fraser · 26 January 2024

Agent replied · 23 August 2024

Dear Fraser Williams Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Cozy quite student accomodation with neat kitchen, washing machine and dryer. What a friendly environment. I got peace of mind since i moved in to Samsome Hall.

STANLEY · 16 February 2026

Agent replied · 16 April 2026

Dear Stanley Chuks Adoh, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you … More

4/5

Google

After a few delays Harriet at the worcester branch got everything sorted for very quickly and smoothly. She was very professional and polite and a joy to deal with.

Ric · 21 September 2026

5/5

Google

Lara has been a star at leaders ,im not the best with technology and she has helped me with every step . Thank you so much lara

Catherine · 19 September 2025

5/5

Google

Laura Hicks is the sole reason I selected Leaders to market my property. Her Professional attitude, knowledge and clarity predicated by an honest and empathetic manner persuaded me that I would be treated with respect and integrity. These qualities are rare and "leaders" are fortunate to have her as an employee.PositiveResponsiveness, Quality, Professionalism, Value

Anthony · 24 August 2022

Agent replied · 23 August 2024

Dear Anthony , Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders Letting & Estate has been a very wonderful agency to work with. Aimee has been lovely. Always available to pick up and solve our problems. I really appreciate all the support from all the customer services. Big ups

Tony · 27 November 2023

Agent replied · 23 August 2024

Dear Tony Ezeanyika Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Kate beale really has been a pleasure to deal with, always there to help and some really good advice. Couldn't ask for anything more. Thank you.

Aaron · 16 February 2026

Agent replied · 16 April 2026

Dear Aaron Pleciak We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Brilliant service provided by Harriet who was very helpful from start to finish and made the process easy and straight forward. Thank you so much!

The · 9 October 2026

5/5

Google

We have had a great experience with Thea Meek @ Leaders in Worcester. Very responsive. Very clear in her explanations, communication etc. And very friendly too. Exactly what we need.

Jonathan · 6 January 2026

Agent replied · 13 January 2026

Dear Jonathan Lightowler We greatly appreciate your 5-star review and the time you took to share your experience with Thea. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My property is managed by Leaders and I would like to give the team a positive shout out for responding to any queries I have had, especially Aimee Taylor who I have always liaised with. Much appreciation! Thank you.

Kay · 28 October 2023

Agent replied · 23 August 2024

Dear Kay Turner Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had an outstanding experience and couldn't be more pleased! The service was exceptional from start to finish. The team was friendly, professional, and went above and beyond to ensure everything was perfect. Their attention to detail, prompt communication, and willingness to help made the entire process smooth and enjoyable. I highly recommend them for anyone looking for quality and excellent customer service. Truly a pleasure to work with Lewis.

John · 24 September 2024

Agent replied · 24 October 2024

Dear John Cameleon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very helpful with all the problems I had, kept me informed and upto date pushed to moving forward. A great team many thanks to all

Peter · 16 February 2026

Agent replied · 16 April 2026

Dear Peter Denison We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Sophie from Leaders has made our experience of renting our first home an absolute breeze. A process that can be stressful was made so much smoother by her constant stream of communication with us - and her quick response to everything. We are so so excited about our move and couldn't have wished for a better agent! Thanks Sophie!!

Fiona · 24 August 2021

Agent replied · 23 August 2024

Dear Fiona Jones, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Neil is our property manager, we reported an issue with our hot water, someone had been round, done a temp repair and quoted for materials & all approved before 3pm! Very happy with the promptness and updates. Thanks Neil!

Aimee · 28 September 2023

Agent replied · 23 August 2024

Dear Aimee Taylor Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Leaders made renting easier I was really surprised to know that how communicative and responsive you were.Thankyou to the whole team, special thanks to Sophie Clifton. You have made an overwhelming experience so much easier. I am really grateful for that. The way you communicated so quickly and efficiently helped in more ways than you could imagine.PositiveQuality, Professionalism

Beena · 24 August 2021

Agent replied · 23 August 2024

Hi Beena Rachel, Thank you for the great review of our Leaders Estate Agents Worcester team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

Been with Leaders for almost a year now and they have always been brilliant. Aimee has been amazing & is always really proactive & friendly. Her support has gone a long way!

Mason · 25 February 2024

Agent replied · 23 August 2024

Dear Mason Cherrington Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rented privately for the previous 10 and always remained sceptical of property agents. Since registering an interest with Leaders Letting & Estate Agents Worcester, our first contact with Alice Jenkins who found us the perfect property and walked us through step by step and then liaising with our Property Manager Lewis Langdell, who has been on hand for any issues we may have encountered when first navigating our way through our new property. The whole process has been simple, and you have friendly support on hand. We have only encountered one of two teething issues as expected moving into a new property and every time Lewis has immediately been on hand with excellent customer service, a friendly approach and always showing true compassion to your circumstance and not only that, immediate action to any issues with some being resolved over night or on same day. Excellent customer service and a beautiful man. Alice ain't bad either. Great team ☺

Ray · 25 February 2024

Agent replied · 23 August 2024

Dear Ray Pearce Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Ffion has been particularly helpful with my move in, having to deal with a difficult landlord with many issues at the property

Hatem · 25 August 2024

Agent replied · 24 October 2024

Dear Hatem Abdalla Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Grace was incredibly helpful. She made a stressful time very easy and stress free. Responsive fast helpful overall brilliant. I couldn't have imagined it being easier and smoother. Everyone else I spoke to at Leaders in Worcester was kind and supportive of the whole process. Thanks xxPositiveResponsiveness, Quality, Professionalism, Value

Caleborus · 24 August 2022

Agent replied · 23 August 2024

Dear James, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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