Trusted Agent profile · Worcester
★★★★★
230 reviews across 2 platforms
, 8 Basin Road, Diglis, Worcester, WR5 3GA
FreeAgent247com HQ's office in Worcester, at , is rated 4.7 out of 5 across 230 reviews on two platforms, including 220 Google reviews rated 4.8.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleDan is a great guy who is very professional, friendly and knows his stuff. I would use these guys again in a heartbeat
Bless your cotton socks Mr Lyle. Thanks for taking the time on your holiday to post. Team247
5/5
GoogleLinda was great to work with, in what has been the smoothest property transaction we have been involved in. Thanks again Linda, and enjoy your time off :)
Think this was here last dance for us! Glad to have helped!
5/5
GoogleChanelle has been amazing during our purchase and I couldn’t thank her enough! She was always polite and professional and always available for a call whenever. Highly recommend Chanelle she’s brilliant! 😊 …
Thanks Lizzie!
5/5
GoogleProfessional, knowledgeable and helpful at all times, and in ways which suited my needs (Christine was my main point of contact throughout). Would highly recommend and will use if I sell again.
Thank you so much for your kind words. we loved working with you!
5/5
GoogleI sold my house with FreeAgent247 towards the end of 2024, the team were super helpful and always there to answer any questions that I had throughout the process. As this was the first time I'd sold a house I had no idea what to expect but I felt looked after and Oli, was very helpful and persistent in trying to get it over the line before Christmas, which we managed to do! Thanks again for all your help and support. I would definitely recommend and use again in the future :)
thanks leanne!
5/5
FacebookThank you to Dan at FreeAgent 247! This is the second time Dan has helped me with properties and I cannot recommend him and the team enough. They always make sure things are in plain English and easy to understand. They are honest, transparent and a pleasure to work with. Thanks again Dan!
5/5
GoogleI was really impressed with Dan at FreeAgent247. They valued my property promptly and gave me clear, realistic advice from the very start. What really stood out is how proactive they have been with marketing, particularly on social media where they made sure the property got maximum exposure. Their communication has been excellent throughout keeping me updated at every step. Highly recommend!
Hi Thank you so much for your fantastic review, and for your kind words about Dan and the team. We’re really pleased to hear you felt supported and well-informed throughout, and that our proactive marketing and social media exposure made a real difference. It’s always our aim to give clear, honest advice and keep communication flowing at every stage, so it’s great to know that came through in your experience. Thanks again for recommending us, it means a great deal! Warm regards, The FreeAgent247 Team
5/5
FacebookWe recently sold our house with Free Agent 247, and we couldn't be happier with the experience! Dan and Chanelle made the entire process so easy and stress-free. From start to finish, their team was incredibly friendly, professional, and always available for any questions we had. Their communication was excellent, keeping us updated every step of the way. We highly recommend Free Agent 247 to anyone looking to sell their home. Thank you, Dan and Chanelle, for making the process so smooth!
5/5
GoogleExcellent service from start to finish. Chanelle was very attentive and engaging throughout. She made the process a lot easier in what was a very stressful time for me.
Thank you for the review! All the best in your new home.
5/5
GoogleHaving just sold our property through FreeAgent247 we were very happy with the service and efforts from Dan and Julia. They were with us every step of the way and helped us achieve a quick sale and multiple offers. No question to silly, they were always on the end of the phone to help us, thank you both. Best wishes, Sarah and Kevin.
Thank you Sarah
5/5
GoogleHuge thank you to Dan and Gerard, and all of the FreeAgent Team. First class service, from creative marketing videos, use of social media posts and stories and always being accessible via a WhatsApp group. Gerard helped sell our home on the first weekend of viewing, helped us all the way through a stressful process of keeping a chain together during a pandemic, acting as a go-between various parties in the chain, and keeping us calm during those 11th hour bumps in the road. We cant recommend FreeAgent 24/7 highly enough!! In the words of Gerard...Bravo!PositiveResponsiveness, Quality, Professionalism
Thank you so much for taking the time to provide this feedback - as ever if there was anything you felt we could improve us - do drop us an email...
5/5
GoogleFreeAgents unique approach to selling houses in a changing climate is unrivalled. In my opinion their point of difference is their relevant and modern approach to marketing, particularly the professional teaser video of our home, which is ultimately what got people through the door. Dan sold our house on the first day of viewings and the buyers have since been in touch to say that they ditto’d our feelings about the whole process. Thanks to Dan and the team, two houses sold on the first viewings, let’s make it a hat trick! :-)
Hi Jess, Many thanks for your comment. Truly appreciated and glad we could assist. We have been in touch with your buyers regularly since the move and understand they are settling very well into their new home. We hope we can be of further assistance to you in the future. Take care for now. FreeAgent247.com
5/5
GoogleWe put our house on the market 2 days before lockdown, but despite this we had sold by the end of June, all due to Freeagent247’s dedication. There were, as ever, some delays for various reasons but again, Freeagent247 kept us up to date and were available for questions, reassurances or whatever was needed almost 24hrs a day! Every house move involves an element of stress, however, Gerard was consistently supportive, good humoured, pro-active and often went above and beyond. I can not recommend him highly enough. Overall an Excellent service, with great communication. Freeagent247 is great for their comprehensive local knowledge, total competence and a positive buyer experience. If your looking to sell, we would highly recommended Freeagent247!! Kerry and Dickson WardPositiveResponsiveness, Professionalism
Hi Kerry Thank you so much for taking the time to comment. Greatly appreciated! Super pleased we got you moved in a difficult and challenging time for all. Thank you again for your patience etc throughout the process. Here's to your new start in your new home in 2021! All the best...
4/5
GoogleI sold with Free Agent and from the start of the process they offered their advice with ensuring our house was "staged" correctly for when the film and photographer crew arrived. I was happy with the quality of the photos and the videos of our property and although we had a quick start of viewings we then experienced a slump my opinion was that the asking price was a little ambitious and as we had already found a house we wanted to buy we were advised to drop the price. We sold after 6 weeks which was great. However due to the pandemic and the second lockdown the sale fell through. This is where Julia went above and beyond for us and arranged multiple viewings (10) on Easter Sunday and worked. I had multiple offers on the Tuesday morning which was fantastic. I felt at times the level of communication wasn't as responsive as I would expect considering the company are using modern communication methods (WhatsApp being one), and I also felt I had to do a lot of chasing to find things out. Overall I have given 4 stars as the quality of the videos and photos were great, the cost at not paying anything as a seller, Julia went completely above and beyond giving up her Easter Sunday to work at showing our house. They lack the fifth star due to the communication level not being where I think it should be and in my opinion not being pro active enough when dealing with queries.
Hi Stuart! Lovely to hear from you, thank you so much for taking time to provide this exceptionally diligent feedback for us. We appreciate all of your points and despite the frustrations the market and current climate bought in regard to the sales process were thrilled we got you the deserved result in the end. We will take on board your comments about communication and seek to improve this further - it's something we are conscious of with the volume and accessibility our clients all have with you and how we best manage this is to currently only provide updates when we see best fit etc as there's a lot that goes on behind the scenes we do try to 'limit' communication to be as productive and as effective as possible but again totally appreciate your point here and will review this further in house... Thanks again for your lovely words and we hope we can be of assistance to you or anyone you know in the future :). All the best for now, FreeAgent247.com
5/5
Google"We were impressed with the professionalism and speed with which Dan and Freeagent dealt with our sale. From signing them up as our agents to getting our property on the market, with all the photography, drone footage etc. took just over a week. Within days, we had several viewings booked, and the sale was agreed, at the asking price, 4 days after going on the market. Well done Dan and the team!"
Hi Mike, thank you very much for taking the time to comment - it is greatly appreciated. It was an honour to deal with you and serve you and sell your magnificent property. All the best for the future, FreeAgent247
5/5
GoogleFrom start to finish FreeAgent247 have been amazing! Chanelle especially has gone the extra mile to make sure the sale for the seller and the buyer has been plain sailing. This is my second time selling with FreeAgent247 and I would 100% recommend them as the best in the market. Thanks Chanelle and team for all your hard work.
5/5
GoogleFree agent 247 sold my parents' house when many others couldn't and then ours. The service they provide is excellent - they gently helped us to reach the price necessary - lower than what we had hoped, but we were never pushed. Delighted with the WhatsApp easy communication - so much better than emails.. thank you for everything.
Hi Thank you so much for your lovely review, and for entrusting us not only with your own sale but also your parents’ home. We’re so pleased we could help both journeys reach a successful conclusion. It means a lot to hear that you appreciated our communication style and the gentle, no-pressure approach, we always aim to make the process as smooth and transparent as possible. Wishing you and your family all the very best for the next chapter, and thank you again for choosing FreeAgent247. Warm regards, The FreeAgent247 Team
5/5
GoogleDan came and met my wife and me last Friday and gave us a very honest and realistic appraisal of our property and market conditions. We were really impressed with his market knowledge as well as the research that he had done into our previous property history as well as other similar properties on the market.
No trouble Dave - here when you need...
5/5
Googlehad a fantastic experience with FreeAgent247. The service was efficient, professional, and incredibly easy to use from start to finish. The team was always responsive and went above and beyond to ensure everything ran smoothly. I really …
Thank you for taking the time to comment. Best, 247
5/5
GoogleAbsolutely amazing experience with selling my property with Free Agent. Christine is wonderful, so friendly and efficient and a joy to have worked with. Dan is also wonderful , lovely person and character and this company really does go above and beyond for you. Highly recommend, thank you for everything guys :)
Thank you Emily :D
5/5
FacebookWe had such a great experience selling our home with FreeAgent, twice! Dan was great throughout the process, and Chanelle went above and beyond to make everything smooth and stress-free. Her professionalism, warmth, and constant support made all the difference. Highly recommend them!
1/5
GoogleA greedy business model which charges an absolutely scandalous 1% fee of final sale price. There is certainly nothing 'free' on the part of the buyer, who has to bear all of this cost in what is currently a seller's market. House prices are manipulated as the agent's fee is required at the point of completion, which is effectively manufacturing the need for a higher deposit. When you consider how difficult it is to obtain a mortgage at 85% LTV or higher, it is a very selfish way to operate a business.NegativeValue
Hi There. Many thanks for taking the time to comment. We appreciate that the business model may not be for everyone, like the reverse and usual way other Agents operate in which can equally generate the same opinion but the other way round. There are 1000’s of reasons as to why we chose to go with this model and would be delighted to discuss with you personally further should you wish to do so, please drop us a message directly on hello@freeagent247.com and we can happily discuss from there. In the meantime thank you for your valued opinion. Regards, FreeAgent247.com
5/5
GoogleOur agent Rebecca and the whole team at FreeAgent247 were brilliant from start to finish throughout our move. Agreeing a listing price and the staging, photography and videography were very professional and resulted in a quality listing that attracted lots of interest. Rebecca was supportive and helpful throughout the sale and we would use their service again in the future and recommend to friends and family.
Hi Gareth, thank you SO much for taking the time to post this review - it is greatly appreciated. We were very grateful to be of assistance to you in you and your family's move. All the best for the next chapter of your life and we look forward to helping you and anyone you know in the future. Best, FreeAgent247
5/5
GoogleGreat service, Daniel and his team are very helpful, thorough and prompt when dealing with clients. Would use FreeAgent247 again without hesitation
Thanks for taking the time to publish Craig.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
FreeAgent247com HQ's Worcester office has 230 reviews across two platforms: 220 on Google, 10 on Facebook.
FreeAgent247com HQ Worcester is rated 4.7 out of 5 across all 230 reviews, and 4.8 out of 5 on Google from 220 reviews.
FreeAgent247com HQ Worcester, , 8 Basin Road, Diglis, Worcester, WR5 3GA.
