Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
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Verify · 21 November 2023
★★★★★ 5/5
TrustpilotGreat
James was great from start to finish - our selling process went very smooth & his professionalism was second to none. Would recommend CJHole to anyone wanting to move.
Mr · 11 January 2019
Agent replied
C J Hole would like to thank you for choosing our services and delighted that you have been pleased with the level of service. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotTop Customer service
CJ Hole have been acting on behalf of the seller I am purchasing off. I have to say they and in particular Simon Mallet have been brilliant.
Steve · 15 November 2019
Agent replied
Thank you Steve, all the best in your new home :)
★★★★★ 5/5
TrustpilotThank you!
From start to exchange, James and Matt at CJ Hole have been fantastic support. Through no fault of their own they were dealt a difficult hand with our sale and purchase. Their communication and support has been fantastic throughout a very prolong process (and we aren’t done yet!). They have managed our expectations incredibly well, making calls and taking action and keeping us updated. Thanks guys :) really appreciate everything you have done for us so far!
Mr · 1 October 2018
Agent replied
We are delighted that you have enjoyed your experience with C J Hole and if we can of assistance in the future please do not hesitate to contact us. Best wishes from us all at C J Hole
★★★★★ 4/5
GoogleBit of a slow start with Solicitors etc. but once everything was received from the Vendors, Megan kept us informed regularly
Kim · 13 April 2024
★★★★★ 5/5
GoogleWe purchased a house through CJ hole in January and couldn't of asked for more in service. The whole process is always stressful but the team helped us in every way when we had a questions and actions immediately every time. They also helped us do things sensibly in these difficult times and carried communication between ourselves and the buyer really effectively. Would recommend.PositiveResponsiveness, Quality, Professionalism
Jack · 26 June 2021
Agent replied · 25 June 2024
Jack, thank you very much for your fantastic review. We hope that you are both enjoying your new home!
★★★★★ 5/5
GoogleFrom start to finish excellent service.
Gareth initially with the valuation and advice and sensitive support.
Chris's comanding of the viewing and juggling the clients..
Cassia's professional friendly handling of the final chapter signing the documents.
I can't recommend the team enough!!
Brilliantx
Corrinda · 12 May 2022
★★★★★ 5/5
GoogleCAssia at C J Cole has just been the most efficient and supportive Agent throughout the sale of my mentally ill Daughter's property that anyone could wish for. I cannot possibly praise highly enough the service that I and my Daughter have received froma Cassia at C J Hole Worcester.
Dfoss · 13 April 2023
Agent replied
Hi John, thank you so much for your kind words; we’re so pleased that the completion was achieved for you and we wish you all the best in the future
★★★★★ 5/5
GoogleC J Hole (Worcester) were a great agent for our move.
We found that they have extensive knowledge of the local market/area, are very approachable/friendly and helped make what is one of the most stressful things in life (moving house) as stress free as it could've been!
Would highly recommend.
Joe · 13 April 2023
Agent replied
Hi Joe
Thank you for your kind words! We are glad we made you feel as stress free as possible during your sale, great to see that you moved into your new home just in time for Christmas too!
All the best,
CJ Hole Team
★★★★★ 1/5
TrustpilotShocking behaviour
Shocking behaviour - gave the homeowners of a property we had agreed a sale on a higher offer despite having sent us the memorandum of sale etc and we had already arranged school place for our daughter - total contempt for us as buyers and just money/commission driven - do yourself and your kids a massive favour and avoid this estate agents at all costs
Mr · 11 May 2021
Agent replied · 7 July 2025
Good afternoon Mr Gough and Ms McCormack,
I completely understand your comments and fully empathise with you regarding your frustration, but as professional estate agents, we are duty and legally bound to advise our vendor clients of all offers we receive on their property, as I am sure you would have wished to have been advised of on your own property sale.
In this instance not only was the offer greater than that agreed with yourselves, but more importantly it was from a first time buyer and as such there was no chain, a positon our vendor was vitally interested in having previously lost a sale as a consequence of a chain collapsing.
Please accept our sincere apologies and our best wishes for your future property search.
★★★★★ 1/5
TrustpilotShocking behaviour
Shocking behaviour - gave the homeowners of a property we had agreed a sale on a higher offer despite having sent us the memorandum of sale etc and we had already arranged school place for our daughter - total contempt for us as buyers and just money/commission driven - do yourself and your kids a massive favour and avoid this estate agents at all costs
Mr · 11 May 2021
Agent replied · 4 July 2023
Good afternoon Mr Gough and Ms McCormack, I completely understand your comments and fully empathise with you regarding your frustration, but as professional estate agents, we are duty and legally bound to advise our vendor clients of all offers we receive on their property, as I am sure you would have wished to have been advised of on your own property sale. In this instance not only was the offer greater than that agreed with yourselves, but more importantly it was from a first time buyer and as such there was no chain, a positon our vendor was vitally interested in having previously lost a sale as a consequence of a chain collapsing. Please accept our sincere apologies and our best wishes for your future property search.
★★★★★ 5/5
GoogleFantastic service from Megan and Gareth with regular updates on a tricky sale - couldn't recommend CJ Hole highly enough.
Alexandra · 7 March 2024
★★★★★ 5/5
GoogleA well managed and smooth transaction from offer to completion. We would like to thank Georgina for her professionalism, patience and eloquence in making the process as stress free as possible.
B · 11 June 2023
★★★★★ 5/5
TrustpilotI had excellent service from James and…
I had excellent service from James and his team when I sold my house and would not hesitate to recommend them to anyone.
Annie · 20 November 2018
Agent replied
From us all at C J Hole we are delighted to receive such positive comments and we are so pleased that your own move has gone so well. Sending our best regards from us all at C j Hole.
★★★★★ 5/5
View Agents BuyerFlat purchase in Worcester
Thank you Georgina for helping me through purchasing my flat. Very grateful for your help and support.
People who will come in contact with you in the future should consider themselves very lucky 😊
Carlotta · 22 February 2023
★★★★★ 5/5
GoogleBrought a property last month through CJ Hole,
Process went well, Staff are very friendly and professional 👍 …
James · 7 March 2024
★★★★★ 5/5
TrustpilotProfessional and attentive. Highly Recommend!
Excellent photography, a team effort and superb customer service....you'll find it all at CJ Hole. A huge thank you to Peter, James, Matt and the team for their kind help and support. Special thanks to Simon for his outstanding professionalism and for keeping us reliably informed and updated. Much appreciated. Would highly recommend.
Amanda · 21 May 2019
★★★★★ 5/5
GoogleFantastic service from start to finish. Chris was the upmost professional. Clear communication all of the way through.
Bertie · 7 March 2024
★★★★★ 5/5
TrustpilotJames and the team are excellent
James and the team are excellent: customer-focused, knowledgeable, friendly and reliable. A very good option for the sale of your house.
Zoe · 19 September 2018
Agent replied
We are delighted to receive such positive comments and again thank you for choosing C J Hole
★★★★★ 5/5
GoogleA massive thank you to James Wilson & his fab team for all your hard work on our Sale. What a wonderful way to do business - tell the truth, regular updates, great communication & really nice people too We would thoroughly recommend James & his fab team to anyone selling their property !
Di · 5 July 2017
★★★★★ 5/5
GoogleI have recently bought a house through them and they have been really easy to work and have supported me very well through the whole process. I'd like to say a special thanks to Chris and Cassia and I'd highly recommend them.
Danny · 16 November 2021
★★★★★ 5/5
TrustpilotAbove and Beyond
We had been looking for a property for over twelve months and have met a lot of agents along the way. Have to say without a shadow of doubt that the most understating, helpful and pleasant to deal with have been C J Hole of Worcester. Would whole heartedly recommend the team and know who we will be going with on our next move, thanks a million.
Mr · 9 January 2019
Agent replied
We would like to thank you for your kind comments it means so much to our business and we all wish you every happiness in your new home home
★★★★★ 5/5
GoogleFrom evaluation to completion I can honestly say I received excellent service.Having Cassia guiding my sale allowed a personal touch. Communication was always on time allowing me to be updated with every step. Personal complications were resolved in a professional manner, keeping my experience stress free as possible. I would absolutely recommend and use this company again.
Kerry · 30 September 2021
Agent replied
Dear Kerry, thank you for your positive feedback. We're so pleased you are happy with the service that the team have provided! We wish you all the best in the future.
Kind regards,
Cj Hole Team
★★★★★ 5/5
GoogleGareth, Chris and Georgina have been brilliant. The sale was not easy and they went above and beyond to make the experience less traumatic.
I would highly recommend.
Helen · 13 April 2023
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