Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experience of selling our property through Arden was excellent, communication was brilliant throughout and the whole team were extremely helpful and trustworthy. We wouldn't hesitate to recommend Arden and to use them as an estate agent again.
Katherine · 30 October 2025
Agent replied · 29 December 2025
Thank you so much for your lovely feedback! We’re really pleased to hear the communication and support from the team made your selling experience such a positive one. Your trust and recommendation mean a lot to us, and we’d be delighted to work with you again in the future!
★★★★★ 5/5
GoogleWe had a good experience selling our home with Arden Estate Agents. The team were friendly, professional, and kept us informed throughout the process. Would recommend!
Olivia · 26 January 2026
Agent replied · 26 March 2026
Thank you so much for your kind feedback! We’re really pleased to hear you had a positive experience selling your home with us. It’s great to know you felt well informed and supported throughout. We truly appreciate the recommendation, thank you again!
★★★★★ 5/5
GoogleI have used lots of different Estate Agents over the years and the majority "over promise and under deliver".
This is not the case with Ardens. From the initial valuation, through to photos, brochure design and progressing a sale with constant updates they are the most professional company I have used to sell property for me.
I would also like to mention that as far as I know they are the only Estate Agent that if you change your mind or anything changes prior to contract exchange they don't charge you anything at all!!
Totally amazing and cannot recommend them enough. Well done to Leanne & Dominique at the Worcester branch for the latest sale.
Dave · 29 February 2024
Agent replied · 27 August 2024
Thank you so much for your five-star review Dave- We really do appreciate it! We'll be sure to pass on your praise to Leanne and Dominique.
★★★★★ 5/5
GoogleMy partner and I recently had the pleasure of being shown around a house by Lara.
She was very welcoming and we appreciated her style of showing the house.
She was knowledgeable on the property and we found her to be open and honest.
There were a few things we needed to know (that she'd need confirmation from the owners) and she contacted back the same day with the information and contacted us her following working day to see if she could help any further.
We were really happy and would definitely use this company - particularly Lara - again.
Many thanks!
Kirsty · 2 December 2022
★★★★★ 5/5
GoogleExcellent communication throughout the house buying process from the team at Arden.
Big thanks to Leanne for support throughout.
Daniel · 25 September 2024
Agent replied · 25 October 2024
Thank you for your five star review Daniel, we really do appreciate it! We'll be sure to let Leanne know that you're pleased with the service she has provided.
★★★★★ 5/5
GoogleThe team at Ardens were amazing with me. Friendly, helpful, knowledgeable, supportive and nothing was too much trouble. They went the extra mile and really helped me with a difficult sale. When I next move I'll be going straight back to Ardens. Shout outs for me are Chloe, Leanne and Katy. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Jez · 28 August 2021
Agent replied · 6 July 2023
Thanks Jez, we really appreciate your review! I will definitely let Chloe, Leanna and Katy know how please you were.
★★★★★ 5/5
GoogleCan't recommend Arden highly enough.
Dominique and Leanne were fantastic from the very start, right up until the very end.
So professional and calm, even when things went wrong for a while!
We felt so supported, and would recommend Arden to anyone!
Thank you ladies ! You really were amazing
Natalie · 6 July 2022
Agent replied · 6 July 2023
Thank you for the kind words, Natalie. I'll let Dominique and Leanne know how pleased you were with the service you received.
★★★★★ 5/5
GoogleRecently just bought our first property from Arden - nothing but polite and super quick responses to us from everyone, especially Leanne, even though we weren't the ones paying them! Thanks so much for helping push the chain along! Would deffo consider using them if/when it's our turn to sell.
Carrie · 6 July 2022
Agent replied · 6 July 2023
Thank you for the 5-star review, Carrie. I'll be sure to pass on your kind words to Leanne and the rest of the team.
★★★★★ 5/5
GoogleArden were brilliant in helping my mum to buy a property in Worcester - massive thank you to Leanne for working closely with both parties to get it over the line quickly!!
Matthew · 31 December 2023
Agent replied · 27 August 2024
Thank you so much for your five-star review, we really appreciate it!
★★★★★ 5/5
GoogleArden's were great to work with, when buying a property, and most recently, selling one.
The whole team were very responsive when I needed them to be.
I very much like the continuity of service, dedicating one person as a main point of contact, enabling me to get answers directly, rather than second hand information.
Dominique did a great job of selling our property, and Leanne worked tirelessly dealing with the chain and difficult solicitors; she's a star.
Thanks go out to all at Arden's
Barry · 31 December 2023
Agent replied · 27 August 2024
Thank you so much for your five-star review, we really appreciate it!
★★★★★ 5/5
GoogleArden (Worcester), highly recommended, put mums house on the market and must say was very impressed with the service received from listing to completion. The whole team were very helpful and nothing was too much trouble. Lara got things moving and hurried the sale along, and keep me updated on all the viewing. Leanne then picked up to completion, all in all a very good team, thanks to you all.
Garry · 28 June 2024
Agent replied · 27 August 2024
Thank you for your five-star review Garry, we really do appreciate it! And we'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleThe best estate agents around, I previously purchased through Arden's and they were so good i decided to sell through them... Dominique, Lara, Leanne, Katie and the team done a phenomenal job and I would highly recommend them if you are purchasing a property they have listed or want to sell yours!
Thank you for all your support Team Arden, you've been great!
Joe
Joe · 13 November 2023
★★★★★ 5/5
GoogleKate has shown us around a few properties on our search and was always honest but positive about the houses we viewed, and allowed us the space to look around as well as guide when needed. Her enthusiasm for the property we are (fingers crossed) buying matched our own. Lara in the office, who dealt with the offers was also very helpful as well as reassuring.
Once our offer was accepted Leanne, although ultimately working for the sellers, was extremely diligent and kept us all on track to offer a smooth process. Would highly recommend their services (from both sides!)
Jen · 6 November 2023
Agent replied · 27 August 2024
Thank you so much for your five-star review Jen - We really do appreciate it! We'll be sure to pass on your praise to the Worcester team.
★★★★★ 1/5
GoogleNothing but problems dealing with these agents. Over 2 years and no progress, lack of communication and effort, It just didn't seem like they were even interested in making the sale.
Even when we spoke to them on the phone, they were rude and dismissive.
Went with another local agent and property was sold within 2 months and completed with no trouble shortly after.
I would advise not wasting your time and in result, loosing money through these agents.
Craig · 30 October 2023
Agent replied · 27 November 2023
We are sorry you feel this way about your experience with Arden Estates.
However, we feel this review isn’t entirely fair. Our team worked tirelessly to sell your property with 38 viewings, 9 offers and 2 sales. The buyer whom we introduced did in fact purchase your property, albeit through your other agent. This was after the work, which we recommended needing doing after two failed sales, was carried out.
We're really pleased you have sold your property, but we feel your 1-star review isn’t a reflection of all the hard work the team put into the marketing and sales of your property.
If you would like to discuss any issues further, please do not hesitate to contact us or pop in to our office for a coffee and a chat.
★★★★★ 5/5
GoogleJust bought a house that Arden’s was selling. I must say I was really happy with the whole process, the team seem very professional nice people and I would be pleased to deal with them in the future
Miranda · 1 August 2025
Agent replied · 29 August 2025
Thank you so much for your kind feedback! We're really pleased to hear you had a positive experience buying through us. The team will be glad to know they made a great impression, and we’d be more than happy to help you again in the future!
★★★★★ 5/5
GoogleWe chose Arden at the outset as part of a tendering exercise to put our house on the market. They came over as the most knowledgable and professional of the agents that tendered. They met our expectations from sale right through to exchange. We were particularly pleased that once they sold our house in Worcester and we purchased a house in West Sussex, they had Leanne to manage sales progression through our chain, of buyers and sellers. This is a service not to be underestimated and Leanne did a great job on our behalf. We would highly recommend Arden as an excellent complete package estate agent.
Bernhard · 24 September 2023
Agent replied · 27 August 2024
Congratulations on the sale and purchase of your property Bernhard and thank you so much for your five-star review - We really do appreciate it! We'll be sure to pass on your praise to Leanne.
★★★★★ 5/5
GoogleOutstanding customer service. Would highly recommend.
My partner and I bought our first house through Arden Estate Agent and we couldn’t be happier with the service we received. Millie and Leanne are so friendly, supportive and knowledgeable, which made buying our first home manageable and stress-free. We can’t wait to move into our beautiful new (old!) home in a couple of weeks. Thank you Arden!
Rose · 28 July 2024
Agent replied · 27 August 2024
Congratulations for purchasing your first property Rose, we wish you all the best there! And thank you for your five-star review, we really do appreciate it!
★★★★★ 5/5
GoogleI’ve used Arden to sell my properties twice now and I couldn’t be happier with the service both times. From start to finish, the team was professional, efficient, and always friendly. They kept me well-informed throughout the whole process :)
Billy · 30 June 2025
Agent replied · 29 August 2025
Thank you so much for your kind words and for choosing Arden not just once, but twice! We're thrilled to hear you had such a positive experience both times. Our team works hard to make the process smooth and stress-free, so it's lovely to know that came across. Wishing you all the best in your new chapter, and if you ever need us again, we’re just a call away! 😊
★★★★★ 5/5
GoogleVery helpful and reassuring throughout whole process . Thanks to Leanne , Dominique and the gang at Arden’s
Abi · 28 June 2024
Agent replied · 27 August 2024
Thank you for your five-star review Abi, we really do appreciate it!
★★★★★ 5/5
GoogleAll of the staff we have dealt with from valuation to completion have been fantastic. They’ve supported, propped up, resolved issues and generally got us through the whole journey. Special mention has to go to Dominique, Milly and Leanne who have been professional and totally committed to us as sellers - we can wholeheartedly recommend Arden Estate Agents!
Wendy · 5 November 2024
Agent replied · 12 November 2024
Thank you for your five-star review Wendy, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.
★★★★★ 5/5
GoogleAmazing service and communication from start to finish. Everybody we dealt with at Arden has been super friendly and knowledgeable.
A special mention has to be given to Leanne…. We have never known a sales progressor so on the ball. She knew exactly what was going on, chased everybody and made sure that we got over the line.
If you’re looking to sell your property, we couldn’t recommend Arden Estates enough!!
Carl · 29 February 2024
Agent replied · 27 August 2024
Thank you so much for your five-star review Carl - We really do appreciate it! We'll be sure to pass on your praise to Leanne.
★★★★★ 5/5
GoogleLara was really helpful when I had some questions about looking for a house. She pointed me in the right direction, she’s fab!
Lauren · 23 November 2023
Agent replied · 27 August 2024
Thank you so much for your five-star review, we really appreciate it!
★★★★★ 5/5
GoogleThank you Arden. Leanne was so professional, she carried us along all through the process via emails or phone calls.
Omolola · 14 May 2025
★★★★★ 5/5
GoogleLara and all of the team at Arden have been absolutely amazing throughout the buying and selling process. Their guidance has been invaluable and I can’t recommend this company enough. They have made a special effort in our case and made a stressful venture really stress free. Thankyou all and especially Lara for being always available.
Mike & Jane.
Mike · 6 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.