Trusted Agent profile · Wolverhampton

Connells Lettings Wolverhampton reviews

4.5

★★★★★ Excellent

707 reviews across 1 platform

81-83 Darlington Street, Wolverhampton, WV1 4EX

Connells Lettings's office in Wolverhampton, at 81-83 Darlington Street, is rated 4.5 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.5.

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4.5 / 5

707

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.

5/5

Google

Connells Wolverhampton, and especially Emma, have been really good - efficient, responsive and friendly. Everything done faster than expected and every step communicated fully. Great service, thank you.

Bobbie · 14 March 2024

Agent replied · 13 June 2024

Bobbie Petford thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a great stress-free experience purchasing my first house. A huge thank you to Gabriella.

Luke · 26 October 2024

Agent replied · 9 November 2024

Hi Luke, Thank you for your 5* review! We're thrilled to hear that you had a great stress-free experience purchasing your first house. A huge thank you to Gabriella for making it possible. Best regards, Lucy, Customer Relations Team

5/5

Google

Could not fault the service that Connells provided during the sale of my property. Reassuring that Jackie was always so swift to respond to any queries and kept me fully informed throughout.

Max · 15 December 2023

Agent replied · 13 June 2024

Hello Max Gardiner, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our Wolverhampton branch and Regional director. Kind regards, Lucy, Customer Relations

5/5

Google

The Connell's Team Are Amazing!! From the start we knew we were in good hands. Lee with his wealth of knowledge and experience patiently guided us through the process of preparing our house for sale. Emma kept us up to date on a daily basis during the final sale completion process which put us at ease. It was more than we could ever ask for...To be highly recommend...Thank You So Much!!!

Jason · 14 June 2023

5/5

Google

Jackie was amazing from start to finish! The purchase went super smooth and fast, couldn’t recommend her enough for her support :)

Luke · 25 June 2024

Agent replied · 24 August 2024

Thank you for your excellent recommendation and 5* review Luke, Kind regards, Lucy, Customer Relations.

5/5

Google

Bethany, Megan and Lewis were all really helpful with the Letting of the property and Emma and Charlotte with the buying of the property

Reuben · 14 May 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review Reuben Smith. Kind regards, Lucy, Customer Relations.

5/5

Google

I am in the process of selling a property after refurbishing the house and decided to go through Connells as my agent. I have found them to provide an excellent service and would thoroughly recommend them. Connells can provide a one stop shop for all the legal services, EPC services, as well as advertising and selling the property. A special mention to James Wenlock in the Wolverhampton office for his work in organising the viewings and keeping me updated on how the sale was proceeding, good professional work!PositiveResponsiveness, Professionalism

Nat · 14 June 2022

5/5

Google

Jamie has been superb in setting up a new tenancy for me. she and her ace team, Ty and Bethan, are to be congratulated on their smooth and professional work. Thank you! I've had a great service from Danielle in connection with my property purchase. It has been really superb service: timely, thoughtful and supportive. I recommend her unreservedly! Julien Helen Macleod at Connells in Wolverhampton has given me a superb service. Specifically: she is pleasant, prompt, answers the phone reliably, does what she promises to do- and, crucially- she goes beyond the minimum to provide a really useful range of advice and assistance. Hang onto her! JulienPositiveProfessionalism

J · 14 June 2022

5/5

Google

We have recently just gone through the process of renting our first home together. We saw the advertisement and called to book a viewing. We spoke to Bethany Merrell who was really helpful and booked in a viewing within a couple of days. When we arrived at the property Bethany was really friendly and welcoming, she put us at ease and was very professional and knowledgeable. She showed us around and answered any questions we may have. We expressed our interested to Bethany and she said that her manager would call us the following day which he did to discuss the next steps. We paid a holding deposit and Bethany was in contact throughout the whole process to keep us updated via phone and email. Whenever we had a question or worry we were able to call Bethany and speak to her and she reassured us throughout. She kept us in the loop every step of the way and within just over a week the process was completed and we collected the keys today. When collecting the keys Bethany gave us all of the information we needed and sent through all the necessary documents promptly. We are really happy with the whole process and how we were looked after by Bethany! Thank you so much for making our experience so enjoyable and simple! :)

Lauren · 14 June 2022

5/5

Google

Brought my first house through Connell’s and received the best help off Chloe and Jackie. Chloe has been there for me from the start and Jackie helped along the way but those 2 were the people I dealt with and I can’t fault them! Always responded to my emails when I needed information and always kept me in the loop, couldn’t have done it without them! It was lovely to meet Jackie on the day of completion but Chloe was sadly on annual leave so didn’t get to meet her but I did receive a lovely card from her which I really appreciate! Thank you both for all of your help xxPositiveResponsiveness, Professionalism

Chloe · 14 June 2022

5/5

Google

Joe Lambeth was amazing as our mortgage advisor, I feel so lucky that we had him(!) From the initial consultation all the way through absolutely everything was explained in a way I could follow and understand. I felt totally at ease and in trusted hands with Joe. He was so responsive and in contact with us very regularly. He even managed to secure us a revised deal during the process when the lender released new better rates! :) The few times we called into the branch other colleague's of Joe's were polite and helpful. Highly recommend Connells Wolverhampton team and Joe in particular.PositiveResponsiveness, Quality, Professionalism, Value

Liv · 14 June 2022

5/5

Google

I put my apartment up for sale with Connells, Wolverhampton. The apartment sold very quickly within two weeks of being put on the market. After the property sold I was designated a member of Connells staff to liaise with me from the start of the sale through to the end. My designated member of staff was Emma and she has done a fantastic job, she kept me informed all the way through the sale process. She answered all my questions and queries, nothing was to much trouble, I can't praise her enough. She helped to make the whole process effortless. Thank you Emma.

Brian · 14 June 2022

5/5

Google

I was lucky enough to be allocated Sophie for my viewing, she was extremely pleasant and very professional, great service, an absolute pleasure to encounter.

David · 21 December 2025

Agent replied · 26 December 2025

Thank you so much for your kind words! We are delighted to hear that you had a great experience with Sophie and that she provided you with excellent service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely brilliant Great service and friendly people First class service would recommend to all …

Mark · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that you had such a great experience with our team. We take pride in providing top-notch service and it means a lot to us that you would recommend us to others. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I have just bought a house with Connells , Emma was a lovely person to help us. Thanks to Emma and the team.

Jessica · 16 May 2024

Agent replied · 13 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future Jessica. Kind regards, Lucy, Customer Relations.

5/5

Google

Carnt thank Jackie witton enough for all her hard work and patience during our house sale, A lady who answers emails and phone calls super fast . Brilliant service highly recommend

Sharon · 15 November 2023

Agent replied · 13 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I just want to share my appreciation for Courteney and Wendy over at Connells Wolverhampton for their hardwork and ongoing support. Me and my partner are in the process of buying our first house and both Courteney and Wendy couldn't have been any more supportive and compassionate throughout the first stage of the process. They are so helpful, always ensuring that we are in the loop with things and worked tirelessly to ensure we got the house we wanted. Our upmost gratitude goes to the pair and we look forward to continue working with them. Thank you so much.

Manisha · 17 October 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have brought my first property through connells and they have been great! Courteney helped me so much as I was really struggling to find the perfect home and she was so patiently with me and assisted me with booking all my viewings and sending all properties within my requirements. She is so kind friendly and extremely helpful I would recommend her to anybody looking to buy their first home. I used Wendy from the mortgage Team with my mortgage application and she was brilliant, again helped me all the way and found me an amazing deal as well as provided support along the way. Thank you both!

Roma · 17 October 2023

Agent replied · 13 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

Overall I was happy with the service Connells provided for the sale of my house. However it took 14 months, from April 2022 to June 2023 to sell. Luckily I wasn't under pressure to sell quickly. The long time to sell the house was down to a mixture of things including the following: 1 The difficult market conditions, where the mortgage rates were rising quickly towards the end of the year 2022. 2. My own pricing demands. In hindsight there were a couple of bids in April-June 2022 that were £10-15k below the original asking price that I should have considered more seriously, and perhaps accepted. 3. At least 2 buyers dropping out after I had accepted their bids. Perhaps the vetting process that Connells used on the buyers could be more stringent? It was frustrating for me to accept a bid only to find out a few weeks later that it had fallen through after the buyers had gone through further financial checks. I felt that Connells were always professional and got me plenty of viewings while the house was for sale. They were generally pretty responsive. Once I finally got legitimate buyers in early 2023, the sale went through smoothly. I got regular updates from them on the sale progression. I want to thank all the team at Connells for their help in selling my house. We got there in the end.

Brian · 17 October 2023

Agent replied · 13 June 2024

Thank you for your terrific review and your feedback which I have passed onto the branch. Best wishes, Lucy, Customer Relations.

5/5

Google

wanted to leave the review to applaud the excellent level of service we received from Emma. She was very attentive, always courteous and very proffesional. Emma was always there to answer any questions we had and nothing was too much trouble. Emma made our journey of selling our house run very smoothly and stress free! She is a credit to Connells Estate agents. Thank you Emma!

Tony · 25 August 2023

1/5

Google

I had phoned 3 times about a house to rent on Rogers Close Wolverhampton that was listed last week my last phone call was just 3 days ago I was told the house was due to have carpets fitted and as soon as the carpets were fitted I could have a viewing to now finding a let agreed on the house, im absolutely furious to have my time wasted like this the woman on the phone should of been honest and said viewings had already taken place.

Marie · 11 April 2025

5/5

Google

Helen Macleod supported me with my house move , excellent help and communication, can’t thank her enough for her help . Highly recommended estate agents

Renu · 5 December 2025

Agent replied · 26 December 2025

Thank you for the kind words! We are thrilled to hear that Helen provided excellent support and communication during your house move. We are honored to have been a part of your journey and appreciate the recommendation. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Have dealt with Jackie Witton in after sales Dept. She hnas always been friendly and extremely polite, helpful and pleasant whenever I have had contact with her. A credit to Connells

Dianne · 17 October 2023

Agent replied · 13 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I cannot fault Connells customer service. Our house went on the market on a Friday, 2 hours later, Courtney had 4 viewings over the weekend and it was under offer by the end of Monday. Emma and Jackie then helped me speak to my bush solistor to get our hosue exchanged and completed. All three members of staff replied to my emails and calls with a few hours and were very polite, friendly and efficient which is what I needed due to selling and then buying a new house. Would use again

Grace · 17 September 2023

Agent replied · 13 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

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