Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
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5/5
GoogleWell deserved five stars π
Thanks to Meghan and Connells team for making our house rental application process possible. You worked very hard to make sure that we meet the requirements to rent a property we are now happily renting. Your patience, mannerisms and professionalism is unmatched. Thank you so much π
The Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for your kind words and for recognizing Meghan and our team's hard work. We are delighted to hear that you had a positive experience with us. If you need any further assistance, feel free to reach out. π
Warm regards, Connells Estate Agents Wolverhampton β¦
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5/5
GoogleSold our house through Connells and were very pleased with the service we received. Jackie was excellent, keeping us regularly up to date with the way the sale was going. She was always prompt with her replies to our queries which was reassuring as we live in New Zealand. Would certainly recommend Connells and Jackie to handle the sale of your house
David Β· 15 November 2023
Agent replied Β· 13 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently sold our property with Connells and the experience we had was really good. Our sales manager was Samuel who heads up the sales team - was really professional and honest throughout the whole process. One of the positives was the feeling of control Samuel provided us throughout. Overall a really good service.
Parjit Β· 19 December 2025
Agent replied Β· 26 December 2025
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Connells and Samuel. Providing our clients with a sense of control throughout the process is one of our top priorities. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery easy and quick to let my property with Connels Wolverhampton. From Initially having my flat viewed and appraised with Sahil Mohammed to Sophie May arranging follow up viewings with potential tenants and finalising everything with me. All very smooth, convenient and quick!
Callum Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMy experience with Connells Wolverhampton has been great and hassle free in purchasing a property in Wolverhampton.
Jackie Witton was my first point of contact right from the beginning until moving in the property and he has been very supportive, transparent and professional in every aspect of the whole process.
Thank you for your help and keep up the good work.
Adrian Β· 17 October 2023
Agent replied Β· 13 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust want to say a massive thankyou to Sophie at Connells who was very helpful and supportive in finding me a house that I could call my home.
She went above and beyond and kept continuous contact throughout the whole process of finding a house for me.
Would highly recommend Connells Estate agents
A Β· 12 December 2025
Agent replied Β· 26 December 2025
"Thank you for the wonderful review! We are thrilled to hear that Sophie provided exceptional service in finding your new home. At Connells, our goal is to make the process as smooth and stress-free as possible for our clients. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI sold a property recently with Connells who were able to achieve a very quick sale which was very much needed on my end. They helped a lot with corresponding with solicitors to make sure the process went smoothly. In particular Jackie was very helpful throughout the process
Adam Β· 25 June 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review Adam. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWas very pleased with the service i got ,went smoothly . Have used them before and would recomend the company. A special thankyou for Sahil who helped from start till then end . All the lettings team are helpfull and friendly .
Julie Β· 16 March 2026
Agent replied Β· 16 April 2026
"Thank you for your kind words and for choosing our services again! Our team is dedicated to providing smooth and friendly service to all our clients. Sahil and the rest of our team will be thrilled to hear your recommendation. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleNot impressed at all. They donβt respond to emails, they promise a call and never call. Office open till 6pm but no one to talk to at 5.30pm
I believe first impression is all it takes to either win or loose a potential β¦
Paulina Β· 16 February 2026
Agent replied Β· 16 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMy experience with Connells WV has been great and hassle free in finding the rental property in Wolverhampton.
Lewis Hadley was my first point of contact right from the beginning until moving in the property and he has been very supportive, transparent and professional in every aspect of the whole process.
Thank you and keep up the good work.
Parameshwaran Β· 17 September 2023
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would like to say a huge thank you to Katie Forrester from me and my husband for securing our mortgage with Nationwide, she was very responsive and kept us up to date at every stage of the mortgage application. She was professional at all times and gave us the best advise in selecting the correct mortgage for our needs. More
Parul Β· 21 July 2023
Agent replied Β· 15 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAbsolutely amazing service from start to finish made the whole process easy and answered all my queries very quickly would recommend 100 percent especially Jean Cotterell she is so helpful and an absolute asset to connells 5 stars all round
Shereen Β· 24 September 2024
Agent replied Β· 24 October 2024
Many thanks for your marvellous 5* review and recommendation Shereen. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have had the absolute pleasure of receiving help from sophie and Beth to find my dream house to rent. I needed help and these lady's have helped me every step of the way going above and beyond. β¦
KWAME Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! It was our pleasure to assist you in finding your dream rental home. We are always here to go above and beyond for our clients and we are so glad we could be of help. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMy partner and I wanted to say a massive Thank you to Courtney from your branch who has been assisting us with property viewings as we are new to the area. Her service has been amazing and at all times has been professional, friendly and always responded quickly. A real credit to your team, thank you.
Daniel Β· 17 October 2023
Agent replied Β· 13 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleConnells made my house search easy. This is the second time I'm using Connells estate agent Wolverhampton in securing an accommodation. And I can attest to the fact that they've got an amazing team. So professional and good in what they do. I want to specially appreciate Sophie and Bethany for their hard work, dedication and resilience to their job. Always with a welcoming smile and they made sure all the checks and referencing was stress free for me. I also want to appreciate Lewis as well. Thank you allππ
Ukachi Β· 12 December 2024
Agent replied Β· 26 December 2024
Thank you for your 5* review Ukachi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot speak highly enough of Aisha in the lettings department. I first had contact with her as a landlord when she let out my flat in Dudley, and was impressed by her professionalism , enthusiasm and general knowledge of the local market. She is always available to answer queries and brings customer service to a new level. Since then she has moved to the Wolverhampton branch, and as a result of her sound advice I have decided to buy a property to let out through Connells in Wolverhampton. I fully trust her judgement to the point where I am more than happy to make investment decisions based on her recommendations. I would further add that the general service I have had from Connells in both Dudley and Wolverhampton has been excellent all round, both in terms of sales and lettings. Highly recommended.
Leonard Β· 14 June 2020
Agent replied Β· 13 June 2024
Dear Leonard, thank you so much for taking the time to leave your 5-star review of the Connells Wolverhampton Lettings team, in particular Aisha. We hope we can continue to impress you with our Sales and Lettings services.
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5/5
GoogleThis is the second time that I have used Connells in Wolverhampton to sell a home. I have been delighted by the personal service provided. Starting with the Manager, Lee , who has fantastic local knowledge of how to pitch the launch at the right price . The follow up staff then see the process through with timely detailed feedback from prospective buyers. The after sales service is equally thorough, following through with solicitors and buyers acting as an essential link. Lee can be contacted at any stage if you have any concerns. Could not recommend more highly.
Jenny Β· 26 November 2024
Agent replied Β· 10 December 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery professional service, welcoming staff. Rented my new property through Connells with Sahil, he was very friendly and guided me through everything I needed. Would definitely recommend and use the agency again in the future.
Trinity Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleJean was excellent to deal with , very professional , answered all my questions and solved all my worries 10/10 would definitely recommend - great asset to the team at Connells βΊοΈ
Fletchers Β· 10 November 2024
Agent replied Β· 10 December 2024
Thank you for your terrific 5* review and for your complimentary comments. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJust sold my late mother's house through Connells. A very professional, informative company to deal with and compassionate. Emma Vickers kept me up to date on progress up to completion in a very professional manner.
Thankyou for making this process go smoothly at a very difficult time for me .
Jane Β· 15 December 2023
Agent replied Β· 13 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery swift and smooth service. The agent Sophie was very helpful and managed easily to find tenant in a week. Would definitely recommend this agent to anyone else.
Ravi Β· 5 January 2025
Agent replied Β· 9 January 2025
Many thanks Ravi for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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1/5
GoogleβI had a very disappointing experience with this estate agent. I booked and confirmed an appointment on my phone, and I even called the office when I arrived at the property after traveling from London. The office assured me that someone would be there shortly, but after waiting for 20 minutes, I called again only to be told that the colleague had already left the property. This was very frustrating, especially since I was clearly waiting outside the property and no one informed me about them being inside or leaving. I had explained beforehand that I didnβt have extra time, as I needed to get back to London to pick up my daughter from school. The lack of communication and poor customer service was really disappointing
Jatinder Β· 2 November 2024
Agent replied Β· 9 November 2024
Hello Jatinder,
I'm very sorry to hear about your disappointing experience. We strive to provide excellent service, and it's clear we fell short in this instance. Please contact us at complianceresidential@connells.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
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1/5
GoogleAvoid at all costs, they ignore basic tenant repair laws of the Landlord and Tenant Act 1985. Homes (Fitness for Human Habitation) Act 2018.
They let me suffer with a broken shower floor for almost 6 months and kept the property in a complete destitute situation for me which they acquired at the start of my tenancy.
They donβt even check the first floor kitchen state of property for completely unusable and poor state of fridge and completely broken freezer and say they have cleaning staff but keep the property disgustingly filthy.
And to top it off they will claim this completely destitute state of living and poor facilities will be the tenants fault, and try and blame you for moving in when it was like this all along.
Connor Β· 2 November 2024
Agent replied Β· 9 November 2024
Hi Connor,
I'm sorry to hear about your experience. We take these matters seriously and would like to investigate further. Please contact us at complianceresidential@connells.co.uk so we can address your concerns.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleFrom our first initial contact I cannot fault the immpecable service we have received from everybody associated with Connells Wolverhampton. Mr Lee Cooke was the complete professional offering us guidance whenever we needed it, he also explained the process of selling our property clearly and put us at ease.
All the sales staff were productive and incredibly helpful and polite.
Mr Amo Kalirai, is also a terrific asset to Connells, providing us with humour but also an incredibly seemless service which instead of being a chore was actually an enjoyable experience.
Cannot recommend highly enough...... in fact we are back again buying our next property.
Stu Β· 15 June 2019
Agent replied Β· 13 June 2024
Hello Stu, thank you so much for taking the time to leave us a great 5-star review and recommendation.
We're delighted to hear that Lee and the team provided such a good service!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.