5/5
Clear communication throughout and really happy with our new home. Huge thanks to Bethaney Merrell who dealt with our property! She was very pleasant and helpful
Trusted Agent profile · Wolverhampton
★★★★★
707 reviews across 1 platform
81-83 Darlington Street, Wolverhampton, WV1 4EX
Connells Lettings's office in Wolverhampton, at 81-83 Darlington Street, is rated 4.5 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.5.
Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
5/5
Clear communication throughout and really happy with our new home. Huge thanks to Bethaney Merrell who dealt with our property! She was very pleasant and helpful
5/5
After talking with load of mortgage advisors we found Wendy Fletcher with connells wolverhampton, she is amazing at her job, nothing to much trouble, as first time buyer she really took her time to make sure we understood everything. Would definitely recommend her & already have. She has so much knowledge in what she does, always been able to answer any questions. She has a very calm, approachable and friendly attitude.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Great service throughout from Connells, and latterly with Jackie as the sale progressed. Professional, friendly, and prompt with returning calls. Would definitely recommend
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
We have recently taken possession of a rental property and Connells have managed the whole process extremely well. Things went really smoothly and Charlotte and her team were extremely accommodating throughout.PositiveResponsiveness, Professionalism
5/5
Excellent staff, Jessica has been very helpful in guiding me through the process of buying a house. Great communication and everything has been clearly explained. The whole process is going very smoothly.PositiveProfessionalism
5/5
Jamie Duffy at connells has been beyond helpful in helping me move into my first property. Responds very quickly to any questions you may have and will go above and beyond to make sure your kept up to date and in the know with everything going on. I’m so glad I had someone like her through my experience and if I ever needed to do it again I would hope I had Jamie to help me through the journey again. Extremely professional, very polite and helpful.
5/5
A massive thanks to Connells of Wolverhampton. I have been dealing with Lee Cooke who has been amazing. It is like people say "moving house is one of the most stressful things that you will do" Without the help of Lee I really don't think that we would have moved house, right from the start I was kept up to date with everything but the main point was that Lee always returned calls and not only during work time on many occasions it was late in the day. Thanks again for the help. Regards Clive Middleton (from my new house)PositiveResponsiveness, Quality, Professionalism, Value
1/5
Our buyer used Connell to sell there house. Seemed to be going fine until a week before contracts was supposed to be exchanged. We found out his buyer didn’t have the deposit in place to exchange. I don’t know why Jackie from Connells never picked up on this when they first had offer in. They obviously aren’t doing there checks properly, because of all this we have now lost our house we was buying because the builders are not prepared to wait any longer. If I was anybody putting there house up for sale DONT USE CONNEL’S Even our buyer is now going to use somebody else to sell his house as they have had enough of them. Very unprofessional in my eyes and reading some reviews it’s not the first time this has happened..
5/5
As a key worker that has just moved from London to resume work at New Cross Hospital Wolverhampton, I was somewhat stranded trying to get a definitive place to stay. I had made lots of contacts to property agents all unfortunately met a hard rock, until i contacted Connells Estate Agent through Kelly. She made me forget all my weeks of struggle and frustrations. Highly professional, responsive, and excellent customer services, to mention a few. Taking me through the whole journey, i thought she is an angel. If this is what Connells Estate Agent represents, then they have just gained a new fan. Thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
I have just bought my first buy to let property which I have now let with the help of Connells Wolverhampton. I was helped through the process by the lovely Aisha. She was extremely professional, was always able to answer my questions and allay my concerns. Her particular strength is in not being a pushy salesperson but is able to gain your trust through her quiet confidence and reassurance that she would be able to carry out the task in hand ie. find a suitable tenant; which she did within 24 hours of instruction! I would thoroughly recommend Connells Wolverhampton if you are looking for a management agency for your property
5/5
Really good work from everybody we dealt with at Connells from start to finish. They helped us through buying my first home smoothly and quickly which can’t be thanked enough.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
I am so pleased with the service offered by Aliyah and Kirsty at this office. Aliyah was very prompt and I felt comfortable with just using this agency. I would recommend highly as the turn around was very quick!
4/5
Some excellent and professional advice regarding my mortgage at half past 8 on the evening..........very much appreciated Lee, thanks mate 👍 …
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
“Holly was very helpful and responded quickly to any of my queries “
4/5
Thankyou connells wolves the whole team Lewis Andy meghna and bath have done a great job
Thanks syed i h shah for the wonderful review! Best wishes, Lucy, Customer Relations.
5/5
Meghan Dowling she is simply the best at Wolverhampton branch,service top notch
Hi Irene, thank you for your kind words about Meghan at our Wolverhampton branch! We are delighted to hear that you received top-notch service. Kind regards, Lucy, Customer Relations.
4/5
Great staff, willing to help from the first step to the end of The process when you receive the house keys. Went through all the process with Olivia Harrison, very kind, nice and dedicated agent. Tried her very best for us to get the house although we had difficulties with the references. Great job and keep it up Olivia !
5/5
Had a lovely man called Sam to do me a valuation. He was very friendly and polite. Very understanding. Highly recommended him.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
Very professional and have given good advice. Excellent communication and keep me informed through the selling process. Thanks for such a good service.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
1/5
Not straight forward people went for a viewing for a property after days of going back and forth a member said to me they waiting for the landlord to sign off on some documents then we can discuss move in date after about two days we were told we cant get the property as my partner isn't earning enough when affordability was the first thing they checked before going through with the paperwork and they said it was fine. Then we told them our credit history wasnt great n they said as long as we are honest on the application form we should be fine which was a lie when we called the people who did the reference they told us they had done the reference and it was up to the estate agents whether they accepted us or not when I called in they said it was the reference people that made that decision . Then they wanted to do a reference on me when I obviously dont work and I'm pregnant which I allowed. At the end of the day we didn't get the place after all the confusion they cost us. But that wasn't even the worse bit a week after we lost the property me and my husband got a email that some using my husbands bank details had taken out phone ,broadband, and a sim card out in my husband name and guess what this persons address was? It was the same address of the place we lost of apparently someone moving into that address thought it was ok to pretend he was my husband and take out broadband, TV, and phones services out to set up in that property. It took us ages to get it sorted when we called the estate agents they seem to have no clue how it happened so we now had to report the estate agents, virgin media, and the man to the fraud department with the police case still pending.
5/5
We used Connells after using other estate agents in wolverhampton and they were far more professional and actually went to extended lengths to ensure the smooth sale of our property. We gained plenty of interest in the house based on their marketing and although the sales team are a little fake as they are all looking for a sale/ commission (only real criticism) once the sale had been agreed, recieved brilliant service from Jackie in sales progression. She went above and beyond to help both us (sellers) and buyers. Would recommend this estate agent above others and would defiantly go back.
5/5
It’s the first time I have used Connells, I was truly amazed by the service I received. Emma from the sales team went the extra mile in helping me complete on my purchase in time. I was so happy with the service that I chose Connells to also let my property again the letting team have been outstanding they had tenants within days. Aisha and Charlotte form letting have been so efficient. Definitely recommend Connells for sales and letting and will definitely use them again.
5/5
Quick and excellent service from Wendy and very helpful as I could get into branch for mortgage meeting . Thanks a lot
5/5
Holly has been amazing with helping us buy our first home
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