Every review we hold for the Wolverhampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleLeft with black mould they won't sort trying to end tenancy and they want me to sort black mould for other tenants they aren't arranging convenient appointments for new tenants as partner works nights and me days I'm heavily pregnant and they don't care I'm in tears as I right this
Barbara · 8 January 2023
Agent replied · 7 January 2025
Hello Barbara,
I am sorry you have found the need to wright this review, I fully understand that you are upset however we are only trying to do our job to help you and the landlord.
Regarding the damp we have had a damp company go to your property, they have advised that the damp at the property is condensation which should be managed by you, condensation is formed when the building is not heated and ventilated correctly, I am happy to discuss further with you.
You have given notice to move out of the property, as per the tenancy agreement it states you will allow prospective tenants to view the property during the last month, we appreciate that tenants work and all we were asking was for days and times you would be available to show people around in order for the property to be re-let for the landlord. If you wish you are too busy and would prefer us to conduct the visits while your working this can be arranged.
If you would like any further information please feel free to call me on 01902 267112.
Thank You
Michael
★★★★★ 5/5
GoogleVery impressed with the service on my first rented house Robert went above and beyond to sort everything for me
Jake · 2 January 2020
Agent replied · 31 December 2024
Glad everything went to plan! Thanks for writing this - Sam
★★★★★ 5/5
GoogleBelvoir Wolverhampton have managed my property in Wednesfield for a number of years and have always done and excellent job.
Chris · 2 January 2020
Agent replied · 31 December 2024
Thanks Mr Smith! - Sam
★★★★★ 5/5
GoogleGlad I rented with Belvoir Wolverhampton nothing is too much hassle for this agencyPositiveResponsiveness, Value
James · 11 February 2021
Agent replied · 10 February 2025
James, we really appreciate your feedback!
Thank you again for the great review!
Regards
Jack
Lettings Negotiator
★★★★★ 5/5
allAgentsFantastic service from
Fantastic service from lettings throughout. I expressed a move in date on an initial enquiry and Belvoir met this proposal with ease. I dealt with Jack and Robert throughout the whole let and they really did make the experience very stress free can’t thank these chaps enough
Donald · 3 February 2021
★★★★★ 5/5
GoogleSo pleased I came across Belvoir. The staff are all friendly, helpful and efficient. Just had a maintenance issue at one of my properties and Stacey Robertson sorted it all within 48 hours
Judy · 6 March 2024
Agent replied · 31 December 2024
Hi Judy,
Thank you for your brilliant review!! It’s been lovely taking on your properties and getting them managed effectively!!
If you need anything at all you know where we are 💕
Thank you,
Michael
★★★★★ 5/5
GoogleI have been a Land Lord with Belvoir for almost 10 years. The staff are always friendly and professional. They listen to any issues we have. They treat my tenant the same way.PositiveResponsiveness, Quality, Professionalism, Value
Kaye · 1 January 2024
Agent replied · 31 December 2024
Hi Kaye, Thank You so much for taking the time to write a review. Thank You. Belvoir Lettings!
★★★★★ 2/5
GoogleNever respond to any of my emails. Applied for many properties never been given opportunity to view apart from one when agent was 30 minutes late.
Mandy · 4 July 2024
Agent replied · 31 December 2024
Hello Mandy,
I am sorry that you feel the above, your more then welcome to reach out to me directly. Michael.Warke@belvoir.co.uk
Thank you,
Michael
★★★★★ 5/5
GoogleRecently completed a purchase for a 3 bed in Oxley with belvoir Katie and Heidi were brilliant all through the process always available to talk when needed advice or guidance.
Would for sure recommend this estate agents
Many thanks
ZairaPositiveQuality
Ryan · 11 February 2022
★★★★★ 5/5
GoogleThat is brilliant agency , very helpful. Whatever problems i had they sorted it streight away.
Marta
Marta · 9 January 2020
Agent replied · 7 January 2025
Thanks so much for taking the time to write this! - Sam
★★★★★ 1/5
GoogleAfter making an appointment to view a house, we arrived early to find no one there being told our appointment was 15 minutes earlier than I had been told over the phone when we declined to come back again on a different day I was spoken to so rudely by Heidi saying "you obviously don't like the house that much" not a professional way to speak to anyone avoid selling your house through these at all costs as I will never look at another house being sold by them no matter how much I like it!!
Rachel · 1 January 2023
★★★★★ 4/5
GoogleOn behalf of John Robinson. Belvoir and the particular agent who handled our flat sale were very helpful and all went smoothly, many thanks. I don't know the market price for handling sales; it always seems rather expensive, but I don't think Belvoir are any higher than most.
India · 1 January 2023
Agent replied · 31 December 2024
Hello India,
Thank You for taking the time to leave a review,
Regards
Michael
★★★★★ 1/5
GoogleAbsolutely awful and rude agency. I was interested about property to rent. Successfully I went on a view of the flat. Than I asked for an application form, but they sent me that with wrong initials , so I sent then an email about that . They sent me exactly the same form twice after that. I started to call them. Firstly no one pick up the call. After long ringing finally "gentleman" picked it up. He hung up their phone in the middle of my sentence. This happened three times in one day. Than I send them an email again about what is their problem. In less than 10min the same person called me and he informed me they need my application form, so I explained to him again about wrong initials . He said it doesn't matter. Seriously?! OK, than . I did it and now I am waiting money than three weeks with no response , with no pock up the phone , with no answers to my emails.
This is very rude and unprofessional. I don't understand what is their problem? Or if the property is hold for someone special???
Nikol · 1 January 2023
★★★★★ 5/5
allAgentsSuccesful
We were very happy with the service from Belvoir when selling our property. Plenty of viewings and I was kept up to date with developments, Shania Tenn the Sales Progressor was particularly helpful and did a very good job keeping things on track and making sure we achieved a successful completion.
John · 3 December 2018
★★★★★ 1/5
GoogleThe service is very slow and communication is awful between customers and staff the website is constantly failing and documentation is not getting through due to these issues.
Tracey · 5 May 2024
Agent replied · 31 December 2024
Hello Tracey,
We are sorry that you have found the need to give us a negative review.
The property has been taken off the market for the agreed timeframe and you still had not returned all the paperwork to the referencing agency.
The landlord agreed an extension and still the paperwork was outstanding.
We did everything we agreed to, we did everything we could however the paperwork was taking too long to complete, the referencing company would not pass your application and without this we will not move forward.
★★★★★ 5/5
GoogleAlways get excellent service from the team, Stacey especially who has managed so many issues for me. It's great to know my property is in safe hands and my tenants are being looked after
Sandeep · 1 January 2024
Agent replied · 31 December 2024
Thank you for taking the time to write us such a brilliant review
★★★★★ 5/5
GoogleBelvoir have been absolutely amazing when it came to the sale of our property. They were professional, polite and kept me in the loop throughout the process.
Cannot fault them for anything.
Highly recommend
Usha · 1 January 2024
Agent replied · 31 December 2024
Thank you for taking the time to give us a review. It means so much to us being a family run business
★★★★★ 2/5
GoogleNever respond to any of my emails. Applied for many properties never been given opportunity to view apart from one when agent was 30 minutes late.
Bo · 8 June 2024
Agent replied · 3 February 2025
Hello Mandy,
I am sorry that you feel the above, your more then welcome to reach out to me directly. Michael.Warke@belvoir.co.uk
Thank you,
Michael
★★★★★ 5/5
GoogleHeidi at Belvoir was fantastic during a very stressful process.
She kept us up to date at every step and ensured everything ran as smoothly as possible during our purchase. I could not recommend Heidi highly enough. Thank you!!
Greg · 1 January 2022
★★★★★ 2/5
GoogleIf you d'not want to sell or rent ring Belvoir as they hang up on me 3 times in total. Chat is no different they make empty promises still waiting.
Paul · 17 January 2023
★★★★★ 5/5
GoogleJust purchased through Belvoir. Want to say a big thanks to William and Shania. They were great.
Jack · 2 January 2019
Agent replied · 31 December 2024
Hi Jack, really glad to hear of your completion and thanks for writing the review for us. - Sam
★★★★★ 5/5
GoogleExcellent service from Michael and the team, property was rented out nice and quickly.
Jake · 2 January 2020
Agent replied · 31 December 2024
Thanks for the review Mr Deansfield! - Sam
★★★★★ 5/5
GoogleBig thanks to Robert for making my first move to the area a stress free one
Sarah · 2 January 2019
Agent replied · 31 December 2024
Hello Sarah - You are more then welcome, Robert has been with us for a number of years and always goes the extra mile to make a move as stress free as possible.
★★★★★ 5/5
GoogleVery good service from the team . Would recommend to anyone looking to sell or buy a new home Belvoir brilliant team.
Teresa · 4 July 2024
Agent replied · 31 December 2024
Hi Teresa,
Thank you for the lovely review 💕 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
