5/5
TrustpilotCeri at Romans has been the best
Ceri at Romans has been the best! We love our little flat and she’s really helped It feel like Home! Any issues or questions and she’s there as quick as she can! THANK YOU CERI AND ROMANS!
Trusted Agent profile · Wokingham
Romans Wokingham reviews
★★★★★
1,836 reviews across 2 platforms
23 Market Place, Wokingham, RG40 1AP
Romans's office in Wokingham, at 23 Market Place, is rated 4.1 out of 5 across 1,836 reviews on two platforms, including 401 Google reviews rated 4.3.
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAVOID ROMANS ALDERSHOT !
Rubbish experience dealing with Romans Aldershot Sales team TWICE now.Poor and incompetent serviceUnprofessional conductLack of decent work-ethicsNon-serious attitudeDiscrimination!!!AVOID ROMANS ALDERSHOT !
Agent replied · 23 October 2024
Dear Customer,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotRomans Bristol
Nicole, Jack and Scott are a real asset to the Romans team. They have been extremely helpful with our property searches and very responsive.
Agent replied · 23 October 2024
Dear M R,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotProfessional service
Professional service, notably from Ceri Evans and Kim Bone who are experienced and knowledgeable.
Agent replied · 23 October 2024
Dear Richard We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotWe let our property through Romans…
We let our property through Romans reading branch and Kayleigh who deals with managing the tenancy is always very helpful and efficient
Agent replied · 23 October 2024
Dear Andrea,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
GoogleRecently moved into a property through the Wokingham lettings office. All of the team were very helpful and the process went very smoothly. Thank you for your help! Will definitely be recommending your service.
Agent replied · 17 June 2024
Hi Mitchell Thank you for the recent 5 star review of our Wokingham branch. It's pleasing to read the great comments and glad the team could provide you with a positive experience. We hope to be of assistance again in the future. Kind regards Romans
5/5
TrustpilotExcellent service from Tomans Estate Agents Woodley
The fact that the dedicated agent at Romans, Leighton Richardson, was a pleasure to deal with and worked very hard on our behalf to bring the sale to a satisfactory conclusion. Thanks to all the team at Romans and in particular to Leighton.
1/5
TrustpilotTerrible organisation
Terrible organisation, think about theirselves and not their customers. Always have an excuse why they cannot provide the correct service.
Agent replied · 23 October 2024
Dear Chad,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotAbbey ViewEma Antalova assisted me to reestablish…
Ema Antalova assisted me to reestablish my vacant flat. Always responsive, efficient and gets things done. My best contact person at the Roman's Bath office.
Agent replied · 23 October 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotReally friendly
Really friendly, quick responses, and get a little moving pack when you pick up your keys!
Agent replied · 23 October 2024
Dear EllaCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleIan and the other guys on the team made the whole process easy with a helpful and professional response to any issues that came up. ThanksPositiveResponsiveness, Professionalism
Agent replied · 17 June 2024
Dear Alex Thanks for taking the time to leave us a review. It is lovely to hear we have been able to provide a service you are happy with and appreciate your feedback Kind regards Customer Care Team
5/5
TrustpilotGreat estate agents for sale
We had the service we wanted from Romans from start to finish.
Agent replied · 23 October 2024
Dear RahulCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI find Kimberley Garcia Jones excellent…
I find Kimberley Garcia Jones excellent to deal with and have done for years.
Agent replied · 23 October 2024
Dear AidanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you for everything that you have…
Thank you for everything that you have done for me its been really helpful with everything you have done
Agent replied · 23 October 2024
Dear Adam,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotRomans Estate Agents
Very happy with the recent property inspection carried out by Aston. Professionally undertaken and very pleasant to deal with.
Agent replied · 23 October 2024
Dear Duncan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotReally lovely guys
Really lovely guys, very friendly and nothing was too much trouble. Both Max and Matthew in the Sandhurst branch i can't recommend enough.
Agent replied · 23 October 2024
Dear Lisa,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFantastic experience
Fantastic experience! Their service has been amazing! James, Sapphire and Stephanie are a credit to Romans!
Agent replied · 23 October 2024
Dear ZenabCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotSuper efficient and professional
The apartment I have rented if managed by Isabella York. What a fantastic professional, super efficient, excellent communication skills and always accessible and helpful. What an asset to the Romans team!
5/5
TrustpilotOwner
I let a property through Romans for the last 26 years. The property was let on a fully managed basis. The service received has been good, knowledgeable and helpful with the last property manager Denise exceptional.
5/5
Trustpilotgreat service
great service, super helpful and ready to answer all questions
Agent replied · 23 October 2024
Dear Mariana FerreiraCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat communication
Great communication. Happy to answer any questions I asked feel happy that they will see through till the end.
Agent replied · 23 October 2024
Dear Julie,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat Support!
Romans were amazing at helping myself and my partner find our first home! Mark supported us every step of the way, we couldn’t have asked for a better experience! Thank you Romans!
1/5
TrustpilotAppalling service from the start
Appalling service from the start, felt very let down and lied to. Will never use Roman's again
Agent replied · 23 October 2024
Dear Becky Cox,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotAston did our property visit the other…
Aston did our property visit the other day. Very polite and professional, visit didn't disturb our family time.
Agent replied · 23 October 2024
Dear Daniela,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
