Trusted Agent profile · Wokingham

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Prospect Wokingham reviews

4.7

★★★★★ Excellent

2,238 reviews across 2 platforms

12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB

Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.

Google logo

4.8 / 5

374

Reviews on Google

This office

Trustpilot logo

1,864

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

4/5

Trustpilot

Experienced Agents for tenants :)

Right from the day one they have been doing good in providing services when I got problems in house related to plumbing, washing machine etc. they have resolved them patiently. I realy apprciate Gemma for her work towards resolution of the tickets.

Customer · 2 March 2022

5/5

Trustpilot

Excellent service and communication…

Excellent service and communication from Matt, Katie and Sasha especially. Having come from another estate agent to find one that made it look effortless was a breath of fresh air. Superb communication not only during the process of finding a property but afterwards too. Much appreciated!

C · 1 July 2021

5/5

Trustpilot

My last house moving charlotte was very…

My last house moving charlotte was very kind and informative. Thankyou for your hard work

Bindesh · 10 May 2024

5/5

Google

We recently sold our property with Prospect and have been really pleased with the service! We accepted an offer within 2 days of the property being advertised. It took a while for the sale to progress within so many enquires being raised by …

Danie · 9 October 2021

5/5

Trustpilot

Great support from Beckie at Prospect

Great support from Beckie at Prospect. She quickly found a plumber when I had a leak in my flat. She was happy to work outside her regular hours to resolve the issue. A first-rate job!

Marcus · 5 December 2022

5/5

Trustpilot

Good professional service and regular…

Good professional service and regular follow up before and after letting the property. Special call out to Charlotte.

Prasad · 8 March 2024

5/5

Trustpilot

Elliot @ Prospect has been a great help…

Elliot @ Prospect has been a great help with assisiting us moving to our new apartment during the middle of lockdown 2.0. As we cannot easily travel to view the apartment he has patiently answered all our questions and provided as much detail about the property as possible.

Andy · 17 November 2020

4/5

Trustpilot

Prospect Review

Rented a property through Prospect, had an overall good experience, our Estate Agent, Stefano, was easy to contact when needed.

Craig · 12 January 2024

5/5

Trustpilot

Fantastic service all round

On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.

Andy · 14 September 2021

5/5

Trustpilot

Been using prospect since ~2007

Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.

Andrew · 24 July 2022

5/5

Trustpilot

As a tenant

As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.

Natalia · 13 October 2021

5/5

Trustpilot

Light years ahead …

We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!

Andy · 27 May 2021

4/5

Google

Rented a flat through Prospect, dealing mainly with Charlotte Morgan. Communication was quick and professional, with the whole process from offer to move in being completed in a week.

Alex · 22 April 2023

5/5

Google

Has been a very good experience finding and renting a house through Prospect Estate Agents. Their agent Liam Theobald keept us informed and also made our renting process faster.

Rexhino · 22 April 2023

5/5

Trustpilot

Hi ,I’ve been using prospect for 20…

Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave

Mr · 19 May 2021

5/5

Trustpilot

On the hunt for a rental

The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.

Isak · 9 March 2024

5/5

Trustpilot

Excellent professional service

Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.

PM · 28 October 2022

1/5

Trustpilot

They don't care about tenants

They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.

Jaxon · 2 December 2022

5/5

Trustpilot

Happy customer.

I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.

John · 15 March 2023

4/5

Trustpilot

Colin, Jordan and Sasha has been thoroughly professional and helpful

Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.

Omar · 23 September 2021

4/5

Trustpilot

Colin, Jordan and Sasha has been thoroughly professional and helpful

Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.

M · 23 September 2021

5/5

Trustpilot

Had a great viewing with Charlotte…

Had a great viewing with Charlotte today, she was very helpful and answered any question.

Georgie · 25 March 2024

5/5

Trustpilot

Very professional and customer oriented

Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.

Amanda · 15 July 2021

1/5

Trustpilot

Rude and un professional

Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported

Emma · 1 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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