5/5
Trustpilot5 star
5 star cowboys. X husband claimed he had power of attorney over me, put my house on the market, under sold it and RICKY was in charge. Charged me a fortune for doing this too!!!!! DO NOT EVER USE
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat service as I was travelling a lot…
Great service as I was travelling a lot and the company would send up-to-date videos of properties. I am delighted with what I rented. Would recommend these guys as the process was smooth and professional.
5/5
TrustpilotBeckie at Prospect has been outstanding…
Beckie at Prospect has been outstanding in supporting our stay at our rented house. She is prompt in replies, courteous and ready to help in all matters. This makes our stay more comfortable knowing we have this support from her.
5/5
TrustpilotExcellent service from Kate Smith
Excellent service from Kate Smith. Friendly, professional and efficient, she takes ownership of any issues and keeps me informed. Very grateful to have Kate as my property manager; I have confidence in her ability to manage it effectively.
1/5
GoogleNo reply to enquiries, failure to update website when properties let. Lied when moving appointments saying tenant was unavailable, when I want to new appointment time (agent was late), tenant said she’d been in all day. Poor
5/5
TrustpilotAbi showed us round a property and she…
Abi showed us round a property and she was very friendly and helpful.
1/5
GoogleSimply not trustworthy, sad that all this Covid situation made it hard to move house. Since the start I tried to act correctly, every time I question about any issues with the property they took time to answer. Then one day they decided to …
5/5
TrustpilotVery helpful and responsive
Very helpful and responsive despite the difficulties raised by Covid-19. All the staff where very helpful and we where kept up to date on the chain as much as possible as this depended on the agents and solicitors in the chain.
4/5
TrustpilotAlways prompt in replying to issues…
Always prompt in replying to issues which is great when you have no hot water. Delays when waiting for Landlord authorisation but that's not the agency's fault. All in all we are impressed with the overall service.
5/5
TrustpilotBrilliant Service !!!
Brilliant Service !!!This is my 2nd contract renewal with Prospect, the process is easy, clear, fast, with no worries and highly professional.From all the letting agencies I have been dealing with in the past years, Prospect is my best experience.
5/5
TrustpilotNatasha from Prospectus estimate agency…
Natasha from Prospectus estimate agency was very helpful and professional in helping me and my family find a home.
5/5
TrustpilotVery impressed by Prospect
Very impressed by Prospect. My house went on the market with a different agent but was not sold (although had many viewings).After 3 months I switched to Prospect and accepted an offer in the first 2 weeks.
5/5
TrustpilotExcellent Service First Rate
My enquiry and subsequent viewing was handled extremely professionally.
5/5
TrustpilotHelped with our first property
Great customer service, guiding us through the purchase of our first property. Responsive to email and available over the phone when needed. Really positive process so would definitely recommend. Shown around the properties by Adam and then passed over to Aimee.
5/5
TrustpilotCouldn't be happier with prospects
Couldn't be happier with prospects, they've been my agents for many years which reflects on the people they hire. Very grateful to Beckie for her quick response and attention to detail which has made my life easier. Thanks again.
5/5
TrustpilotThank you
I've been looking for a property for a while and struggling to find one suitable. Prospect has been brilliant and continuing my search, with particular mention to Beth who always goes above and beyond, very informative and helpful. Thank you!
5/5
TrustpilotLandlord/Tenant
I have been very happy with the service that Chloe Reilly has provided to both my tenants and myself ,the Landlord, keeping me informed of any issues that arise
5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
GoogleProspect Wokingham facilitated and managed a move from viewing to move-in in 4 days. Handled smoothly and professionally by Lloyd. They employ the use of Tili which is a home move tool to set up everything from …
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
TrustpilotA very reliable state agency
A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
