Trusted Agent profile · Wokingham
Verified
★★★★★
2,238 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,238 reviews on two platforms, including 374 Google reviews rated 4.8.
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Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe had an excellent service from…
We had an excellent service from Michael Sharp during the sale of our house. We were continually updated on progress and kept informed or any changes or when information was required. Very professional and efficient throughout. The sale went through smoothly and we would recommend using Prospect again
5/5
TrustpilotI had a viewing with Natasha
I had a viewing with Natasha, who was just so lovely. She answered any questions that I had without hesitation, which made me feel really comfortable. Thanks so much!
5/5
TrustpilotHuge thanks to everyone but special…
Huge thanks to everyone but special mention to beth who helped me buy my first home in 2022! Beth paid excellent attention to detail when I specified what I wanted and was incredibly knowledgeable and reliable from start to finish, highly recommend thank you beth!
4/5
TrustpilotProfessional
Professional, good to work with though a tad bit expensive. Would be happy to work with them in the future. Their rental management services are good too.
Thank you for your great review!
1/5
TrustpilotDon't rent with them.
Hopeless. Lied about what worked when I rented the property, were rude when I questioned the cleaning costs and always took the landlords side against the tenantn. Rent out your property with them but don't rent from them. They are terrible
5/5
TrustpilotKenny very friendly
Kenny very friendly, answered any questions
Thank you for your 5* review, Shane.
5/5
TrustpilotHappy That Prospect are our Agents.
We are very happy with the way Prospect conduct business. They always reply to any queries, they are quick to find someone to fix a problem, at the landlord's say-so, and they do regular house checks, which is good too, for all parties.
5/5
TrustpilotVery professional approach
Want to highlight a particular area manager fro Prospect Wokingham Maddie Clark, who we had a property viewing with. She was very spirited and engaging in her conversation. She was thorough and professional in her approach. Very pleased with her interactions , wishing her good luck !
5/5
TrustpilotFantastic Service
I just wanted to say Prospect has been fantastic from start to finish on managing my rental property and i have recommended friends to use Prospect for there rental properties. I have received a great service from Julie Robson, Danniella Wylie, Matteo Guarino, Lloyd Richardson and Caroline Jackson throughout the years i have been wih Prospect.
5/5
TrustpilotProfessional, timely and helpful…
Harry at Prospect was professional and clear throughout the process of renting our house. He was responsive and solved any issues/queries quickly. Throughout the changing COVID situation, Prospect showed their flexibility to adapt to the changing rules. I would recommend Prospect and Harry Pangbourne in particular if your looking to rent out your house.
1/5
TrustpilotOops
Prospect have a good - high street - reputation. There failure, is in the level of knowledge, attained by their staff. This is an industry wide problem; the employer not caring about local - and indepth - knowledge. Prospect employ children to carry out a very responsive job. ?
5/5
GoogleVery pleased with how our viewing and subsequent rental was handled. Liam, Charlotte and Angela did an excellent job in dealing with the process from start to finish. They were all very approachable, knowledgeable and professional.
5/5
TrustpilotHaving experienced changes to our…
Having experienced changes to our property manager throughout our tenancy, I couldn’t be happier with Saffron. She’s extremely polite and professional with a friendly and approachable attitude - as an ex-lettings agent myself, I know how challenging the role can be at times and I’m always impressed by her service
4/5
TrustpilotThe team at Prospect were very helpful…
The team at Prospect were very helpful in helping us find our flat. They walked us through our options and kept us updated on the progress of our tenancy documents. They’ve been very approachable and straightforward, simplifying what would otherwise be a stressful process.
5/5
TrustpilotNatasha
Natasha found the right buyer for a difficult to sell property. She was always professional, approachable and knowledgeable about the market - and she never gave up!
5/5
TrustpilotI have been dealing with the lettings…
I have been dealing with the lettings teamin Wokingham for over 10 years . They always respond to emails and telephone calls efficiently friendly and professionally . When i’ve had reason to visit the branch I’m always welcomed with helpful members of their team .
5/5
TrustpilotExcellent
Ellen and Savannah have both been extremely helpful throughout. brilliant customer service and always willing to help. Joe Hart
Thank you for your excellent feedback on Ellen and Savannah in our New Homes team, Joe.
5/5
Trustpilot5 Stars Team
The team are very efficient and professional.They are so caring and always offer help in first sight. You received all information you needed.I am happy to share my experiences with my friends and it is highly recommend to anyone who is looking for a professional team to help for property searching
5/5
GoogleCharlotte done an excellent job showing me around a property yesterday. Made me feel very comfortable and was very informative.
5/5
TrustpilotProfessional and excellent service
Professional and excellent service.
Thank you for your 5* review, Anjana.
5/5
TrustpilotFriendly, informative and responsive service
Very responsive to my questions and also flexible with my relocation from Germany. Also good feedback to my initial questions when moving in
5/5
TrustpilotHave been with prospect for the past 4…
Have been with prospect for the past 4 years. Have to say they’ve been brilliant! Although am taking a break from renting, I will absolutely be returning when I’m ready to rent again in the future. Everything from marketing to organising smooth checkouts has been great 😊
5/5
TrustpilotIt was a great friendly viewing
It was a great friendly viewing by Beth Murphy, which led to us buying the house!
5/5
TrustpilotBeckie Baxter at Prospect manages our…
Beckie Baxter at Prospect manages our property. She is efficient, helpful and very easy to get on with. We travel a lot and I trust Beckie to be on top of any property issues. Highly recommended.
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