Trusted Agent profile · Wokingham
Verified
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotWe met Charlotte at the house we were…
We met Charlotte at the house we were looking to rent. She was very knowledgeable about the property and the questions we asked that she was unsure about the answers she found out and let us know. All this led to a good conclusion as we are now in our home. Excellent service from Prospect!
5/5
TrustpilotThank You!
Just wanted to say a massive Thank You to Beth Murphy who helped me sell my property within a week! She was always at the end of the phone and nothing was ever too much trouble! An asset to Prospect! Thank You for making the ‘selling of my house’ journey so much easier!
Thank you for your 5* review, Helen.
5/5
TrustpilotVery pleased with the service.
Nikki Gardner had her usual check up on our rental. We were very pleased of the communication, she gave us a clear window of her visit. She was respectful of the property and our work life balance (night shift workers), didn't stay longer as needed. She's always kind and helpful. Very pleased with the overall service.
5/5
TrustpilotCharlotte Morgan
The ease, care and friendliness Charlotte Morgan creates from start to finish from viewing to completing on the rental I am moving into is outstanding. Such a pleasure to work with. Very quick response, great communication all round. Such a lovely experience. Thank you Charlotte :)
5/5
TrustpilotWe've had a really positive experience…
We've had a really positive experience with Prospect Agency. Ashleigh is always helpful, professional, and addresses matters promptly.
5/5
TrustpilotSuperb service!
Demi has been amazing in the transaction of my home, I could not have been better supported by her!
5/5
TrustpilotI have had the pleasure of working with Angela
I have had the pleasure of working with Angela for the past three years, and she has been an invaluable asset in managing backend administration and tenancy agreements. Her proactive attitude and efficiency make navigating compliance documents and legal issues a breeze. Angela consistently delivers exceptional service and ensures all renewals and notices are handled promptly. I highly recommend her for her dedication and outstanding support!
1/5
TrustpilotThey are creating fake appointments
They are creating fake appointments by using customers mortgage in principals and changing them. My details were used to view a property which I was not aware and I am not looking for a house.
Hi Alli, Thank you for bringing this to our attention, we’re very concerned to hear what you’ve described. We take this seriously and would like to investigate it fully. Please email me your contact details and I will call you directly so we can discuss this further. rcontreras@prospect.co.uk Kind regards, Roberto Contreras
5/5
GoogleWe recently got a new property manager Nikki Gardner, she has been amazing. The renewal process was so easy and quick this time around. Thank you Nikki. Nikki has also been really easy to get hold of when we needed her and was prompt to action any asks that we had.
5/5
TrustpilotMichael Sharp at Prospects Wokingham…
Michael Sharp at Prospects Wokingham has been a great help in building our property portfolio.
5/5
TrustpilotNikki Gardner is always available and…
Nikki Gardner is always available and helpful!
5/5
GoogleThank you to Nikki who has provided us with a brilliant customer service over the last two years.
Thank you!
5/5
TrustpilotProfessionalism Thumbs up !!!!!!
Since I started interacting with Nicola Dixon on the property management team , emails and phone calls have been dealt with a quick swift response , before they were very late in dealing with issues whatever they came up. Things have now been better with letting my property since I’ve been dealing with Nicola.
5/5
TrustpilotSelling my family home was always going…
Selling my family home was always going to be difficult for me but after our first meeting I knew that Beth from Prospect Wokingham was going to be my choice of agent. She proved to be professional and motivated but compassionate and caring at the same time making the process as simple as possible for me.Highly recommended, thank you Beth.
5/5
TrustpilotBest Estate Agents!
A massive thank you to Michael, Matt and Beth. Excellent communication through the entire sales process - each one of them went above and beyond to help us through the journey; from viewings, to checking on how things were progressing and the great advice each step of the way. Truly felt you were all in our corner working to accomplish this. Customer service is excellent with Prospect and I would highly recommend this company when selling or buying. A massive thank you, Michael, Matt and Beth on all of your hard work to get us to this point. It wouldn't have happened if it weren't for your due diligence and caring about our relocation - so glad we chose you for our sale!
5/5
TrustpilotCharlotte at Prospect in Wokingham has…
Charlotte at Prospect in Wokingham has been brilliant. It’s been tricky to find a tenant for our property and Charlotte has been super reassuring, patient, professional and proactive in supporting us to find a great tenant. Communication has been excellent; highly recommended!
5/5
GoogleThanks to Nikki Gardner, she has a very good communication skills and very hospitality attitude. Thanks Nikki.
Thank you for the 5 stars!
5/5
GoogleMy boyfriend and I rented our first place together in a new area and Liam was amazing with helping answer any questions we had and sorting communication between the landlord and us! Thanks again, would definitely recommend😊 …
Thanks for your feedback Cydney. We will pass your comments on to Liam. We hope you enjoy your new home.
1/5
TrustpilotAvoid at all costs
The initial service was good. Decent pictures were taken of the house and it went on the market quickly. We were pressured into taking the first offer we had which was £50,000 less than asking price. The agents knew we wanted a quick divorce and fully took advantage of this fact. Once we (begrudgingly) accepted the offer we did not hear from the agents again. I left countless messages which went unanswered. They were slow in providing any response to the other solicitors in the change and I ended up managing the communications myself. Even on completion day, they were nowhere to be seen and I ended up handing the keys over myself to our buyer. Absolutely shocking service. Try Bridges instead.
5/5
GoogleCharlotte is amazing! She got everything sorted for us so quickly, thank you so much! X
Thank you for the 5 star review.
5/5
TrustpilotBeth in Wokingham was great
Finally exchanged on a property after a long few months. Could've easily turned into a bit of a nightmare experience, but Beth has been fantastic throughout. Going above & beyond to chase up every step in the process & escalate issues when things were taking to long. Not only that but she was polite & cheerful throughout, a real pleasure to work with.
5/5
TrustpilotBeth Murphy was the Estate Agent…
Beth Murphy was the Estate Agent representing the property that we were purchasing. I found Beth to be extremely professional... Beth was responsive every time we need to make contact and wqs dedicated to ensure that the process went smoothly... I would highly recommend Prospect if other Agents were as good as Beth.
Thank you for your 5* review, Kevin.
5/5
TrustpilotNikki helped us with the rental of our…
Jo Nikki helped us with the rental of our home and we are very grateful for the help with the tenant for move in and move out.
Good afternoon, Thank you for the lovely review for Nikki, we really appreciate it. Kind regards
5/5
TrustpilotGratitude and special mention to Lynne
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Prospect's Wokingham office has 2,235 reviews across two platforms: 374 on Google, 1,861 on Trustpilot (across the whole business).
Prospect Wokingham is rated 4.7 out of 5 across all 2,235 reviews, and 4.8 out of 5 on Google from 374 reviews.
Prospect Wokingham, 12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB.
