Trusted Agent profile · Wokingham
Verified
★★★★★
2,054 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,054 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotHi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
1/5
TrustpilotThey don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
5/5
TrustpilotHad a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
TrustpilotVery professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
1/5
TrustpilotRude and un professional
Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported
5/5
TrustpilotGood agency
Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.
5/5
GoogleHave been dealt with by Abi at prospect. She’s been excellent! Super chatty and friendly and has helped me find what I was looking for. Great customer service :)
5/5
TrustpilotGreat service
Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.
5/5
Trustpilot5 star
5 star cowboys. X husband claimed he had power of attorney over me, put my house on the market, under sold it and RICKY was in charge. Charged me a fortune for doing this too!!!!! DO NOT EVER USE
5/5
TrustpilotGreat service as I was travelling a lot…
Great service as I was travelling a lot and the company would send up-to-date videos of properties. I am delighted with what I rented. Would recommend these guys as the process was smooth and professional.
5/5
TrustpilotExcellent service from Kate Smith
Excellent service from Kate Smith. Friendly, professional and efficient, she takes ownership of any issues and keeps me informed. Very grateful to have Kate as my property manager; I have confidence in her ability to manage it effectively.
5/5
TrustpilotAbi showed us round a property and she…
Abi showed us round a property and she was very friendly and helpful.
5/5
TrustpilotVery helpful and responsive
Very helpful and responsive despite the difficulties raised by Covid-19. All the staff where very helpful and we where kept up to date on the chain as much as possible as this depended on the agents and solicitors in the chain.
5/5
GoogleGreat service….Ryan and the rest of the team were great to deal with from start to finish. Would recommend to anyone looking to move in the area.👍 …
5/5
TrustpilotGrace brown
I have sold my house in Winnersh recently. I received excellent service from Grace who was the lady he showed round prospective buyers, she kep me up to date with every viewing and was very friendly and bubbly great customer service.
4/5
TrustpilotAlways prompt in replying to issues…
Always prompt in replying to issues which is great when you have no hot water. Delays when waiting for Landlord authorisation but that's not the agency's fault. All in all we are impressed with the overall service.
5/5
TrustpilotBrilliant Service !!!
Brilliant Service !!!This is my 2nd contract renewal with Prospect, the process is easy, clear, fast, with no worries and highly professional.From all the letting agencies I have been dealing with in the past years, Prospect is my best experience.
5/5
TrustpilotProspect management service: Sasha Allen…
The service provided by Sasha Allen goes above and beyond what we would expect from a property management company. Nothing is too much trouble and Sasha acts quickly to ensure that our issues are resolved in a timely manner. Highly recommend
5/5
TrustpilotNatasha from Prospectus estimate agency…
Natasha from Prospectus estimate agency was very helpful and professional in helping me and my family find a home.
5/5
TrustpilotVery impressed by Prospect
Very impressed by Prospect. My house went on the market with a different agent but was not sold (although had many viewings).After 3 months I switched to Prospect and accepted an offer in the first 2 weeks.
5/5
TrustpilotExcellent Service First Rate
My enquiry and subsequent viewing was handled extremely professionally.
5/5
TrustpilotHelped with our first property
Great customer service, guiding us through the purchase of our first property. Responsive to email and available over the phone when needed. Really positive process so would definitely recommend. Shown around the properties by Adam and then passed over to Aimee.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.
