Trusted Agent profile · Wokingham
Verified
★★★★★
2,054 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,054 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you
I've been looking for a property for a while and struggling to find one suitable. Prospect has been brilliant and continuing my search, with particular mention to Beth who always goes above and beyond, very informative and helpful. Thank you!
5/5
TrustpilotLandlord/Tenant
I have been very happy with the service that Chloe Reilly has provided to both my tenants and myself ,the Landlord, keeping me informed of any issues that arise
5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
GoogleIt’s been a pleasure benefiting from the support so generously received form Prospect Client Manager Luke Richardson, as first time buyers in the UK. He proved professionalism and promptitude and guided us into making the best decisions. Thanks a million, Luke!
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotI had to renew my tenancy agreement…
I had to renew my tenancy agreement with the landlord and had some issues, Sasha Allen helpt to sort this out and I thank her very much, in this situation is greatly helpful and have a person like a Sasha Allen.
5/5
TrustpilotCommunication and responding
Communication and responding, Sasha AllenWe have recently acquired a rental property and as usual various issues needs to be addressed before tenancy starts. Sasha Allen provides outstanding support by addressing the matters effectively and in the timely manner.
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
TrustpilotA very reliable state agency
A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!
5/5
TrustpilotThe service I got was very quick and…
The service I got was very quick and professional.Kate smith who I had dealings with was informative and very helpful every time I had any questions. 10 out of 10
5/5
TrustpilotThank you
Overall, the service provided by Prospect was at high levels, every time we need them, either for signing contract prolongation or other issues related to the property. A big Thank you all!
5/5
TrustpilotMichael S
Michael S. and team have been very helpful, professional and knowledgeable. Always there at the end of the phone for any questions we have. It’s been very re-assuring to have this. Thanks you guys.
5/5
TrustpilotChloe provides excellent service
Chloe provides excellent service. She has always been professional in her dealing with both parties. She has arranged for all necessary repairs and informed all information.Thank you.
5/5
TrustpilotI rent with prospect since October and…
I rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.
5/5
TrustpilotHazel - Great Property Manager
I have been letting a flat through Prospect for almost 4 years now and working with Hazel Sims in particular has been a dream. She is friendsly, pragmatic, empathetic and very responsive. A delight.
5/5
TrustpilotSasha Byrne- Prospect
I am very pleased with the service provided by prospect via Sasha Byrne. She responds to the enquiry in the timely manner and when is needed she will do the follow up without prompting.
1/5
TrustpilotDreadful
Dreadful, no care for tenant. I can't wait for Section 21 to be voided!
5/5
TrustpilotOverall a superb experience
Overall a superb experience. Quick and helpful responses and advise. Kurt Owen handled everything promptly and professionally. This is more than ever appreciated, considering the current situation in the middle of a pandemic. He really goes the extra mile!
5/5
TrustpilotI rented out my property with prospects…
I rented out my property with prospects for 8 years. They did an amazing job even with one difficult tenant. Their advice to deal with the situation was crucial to come up with a positive outcome.
5/5
GoogleI had the impression that all estate agencies are the same when it comes to selling and purchasing any property. I was wrong; agency plays a vital role, my house was advertised with three …
1/5
GoogleCurtail viewing opportunities even on properties where they know getting a mortgage will be difficult. If I selling a property this would be the last estate agent I would use.
5/5
TrustpilotMet with Natasha
Met with Natasha, great service, she was very polite and friendly and knowledgeable.
5/5
TrustpilotThx Bethany
I have been dealing with Beth for the majority of my house search and I think that it would be a very stressful process if she was not here to help.. an asset to the company!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.
