5/5
Great support from Beckie at Prospect
Great support from Beckie at Prospect. She quickly found a plumber when I had a leak in my flat. She was happy to work outside her regular hours to resolve the issue. A first-rate job!
Trusted Agent profile · Wokingham
Verified
★★★★★
2,054 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,054 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
Great support from Beckie at Prospect
Great support from Beckie at Prospect. She quickly found a plumber when I had a leak in my flat. She was happy to work outside her regular hours to resolve the issue. A first-rate job!
5/5
My husband and I purchased our house through prospect recently and can't quite put into words how brilliant the service was. Mark Horn saw the sale through from start to finish and was outstanding. He went above and beyond at a time that …
5/5
Really good experience working with Harry at Prospect.
Really good experience working with Harry at Prospect. Excellent communication and easy to work with.Many thanks.
Thank you for your 5* review, Nigel.
4/5
Prospect Review
Rented a property through Prospect, had an overall good experience, our Estate Agent, Stefano, was easy to contact when needed.
5/5
Fantastic service all round
On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.
5/5
Been using prospect since ~2007
Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.
5/5
As a tenant
As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.
5/5
Light years ahead …
We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!
5/5
On the hunt for a rental
The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.
5/5
I never write reviews but have been so impressed with Prospect Winnersh ... Nothing has been too much trouble for Abi...extremely knowledgable, a real pleasure to deal with .... Thankyou
5/5
This is the second time I've used Prospect estate agents... I would highly recommend using them as from my experience I can not fault there hard work ☆☆☆☆☆ from me...
5/5
Excellent professional service
Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.
5/5
Hi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
1/5
They don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
5/5
Had a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
4/5
Colin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
4/5
Colin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
Very professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
1/5
Rude and un professional
Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported
5/5
Good agency
Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.
5/5
Have been dealt with by Abi at prospect. She’s been excellent! Super chatty and friendly and has helped me find what I was looking for. Great customer service :)
5/5
Great service
Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.
5/5
5 star
5 star cowboys. X husband claimed he had power of attorney over me, put my house on the market, under sold it and RICKY was in charge. Charged me a fortune for doing this too!!!!! DO NOT EVER USE
5/5
Great service as I was travelling a lot…
Great service as I was travelling a lot and the company would send up-to-date videos of properties. I am delighted with what I rented. Would recommend these guys as the process was smooth and professional.
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Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.