5/5
TrustpilotKenny was really helpful
Kenny was really helpful. Showed me around and answered all the questions I had 👌🏼
Agent replied · 24 August 2024
Thank you for your 5* review, Chris.
Trusted Agent profile · Wokingham
Prospect Estate Agency Wokingham reviews
★★★★★
1,889 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,889 reviews on two platforms, including 254 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Service
I have been using Prospect for my rental properties for 10 years and can highly recommend them for their service and promptness with responses. They have let my properties very quickly and made the whole letting process very easy for me, kept me informed throughout so special thanks to Jordan, Harrison, Katie and Sasha for all their help
5/5
TrustpilotFast and efficient
Worked with Michael and Ross at the Reading branch to sell my house. The process was very smooth and efficient. The first sale actually fell through so ended up doing it twice. In terms of getting the house on the market, generating offers and getting an agreed sale I really can't fault the team. Thank you.
5/5
TrustpilotGreat service
Saffron has been very professional and helpful. She has always replied on time and very quickly to my emails and phone calls and kept me informed of what was happening at all time. Saffron took the time to understand my position and explain the procedures. Although I was not entirely happy with the outcome it was nothing that she could control.
5/5
GoogleI have dealt with Matthew and Roseanne, They were very professional honest and active helping me to find the right property within a very short time. They kept me updated all the time and walked the extra mile with me to move within a record time. They helped make my job move a great experience by making the process very simple and hassle free. Thank you very much Matthew.
5/5
TrustpilotA very efficient agency
A very efficient agency. Any repairs are resolved by my agent Nancy in a timely manner. Would recommend them to friends.
5/5
GoogleProspect have made a stressful time much easier for us, in particular Nikki Gardner, extremely professional and always on hand to help with any questions we have had. Highly recommended!
5/5
TrustpilotGreat experience with Beth
We recently purchased a property with Beth, who managed the whole sales process for us. Beth is very personable, responds quickly and helpfully to queries and her knowledge allowed us to move the sale forward when it needed that extra push. If we were buying another property, Beth would be our go to!
5/5
TrustpilotThank you Beckie, excellent service
Beckie and the team provided excellent service during my landlord's contract. It really made things easy for me as a buy to let owner with a busy full time job. Impressed with Beckie's attention to detail, communication and resolving any issues efficiently. Yes I would absolutely work with Beckie and the Prospects team again for any of my future property investments.
5/5
TrustpilotExcellent Service - Clear and personable communication
Had several viewings and almost took a tenancy with the help of Kurt Owen at Prospect. Kurt is extremely likable, honest, and professional and I found it a real pleasure to work with him. Ultimately, we decided not to take the property, however I will work with Kurt and Prospect again as we continue our search.
2/5
TrustpilotCharlotte from Prospect was brilliant
Charlotte from Prospect was brilliant. She was very quick to respond to any queries and questions and found the perfect place for me to rent. However, dealing with "goodlord" was a pretty horrendous experience. They are far more interested in trying to sell you insurance, utilities and broadband than anthing else. If being forced to use "Goodlord" be prepared to receive an onslaught of cold-calls, texts and emails, all claiming to be either "on behalf of" or "in connection with" Goodlord.
5/5
TrustpilotCharlotte Morgan was very helpful
Charlotte Morgan was very helpful and kept us updated every step of the way and explaining the whole process.Really appreciate the professional and friendly manner she handled the process for us.
5/5
TrustpilotTristan gets 5* from us!
Tristan from Bracknell was brilliant in helping my search for a property. I was very specific in my search as it is a long term home. He was punctual, polite and explained the process every step of the way. He is an expert in his filed and I would highly recommend him for any letting requirements as a landlord or a tenant.
5/5
TrustpilotKudos to Kate Smith
Kudos to Kate Smith, who took over the management of my property after a period of time where I was I satisfied with Prospect. She really helped turn the account around and am super happy with the proactive approach to property management. Kate is a pleasure to work with.
5/5
TrustpilotReview Sasha Byrne 2021-2022
I would like to extend our big thanks to Sasha Byrne. She is managing our rent for maybe a year now and she’s always been exceptionally helpful, clear in her communications, responsive, dedicated and always striving to meet our needs and requests. An overall high standard of service. Thanks a lot, Sasha!
5/5
TrustpilotExcellent Agency
I interviewed a number of agencies to rent out my brand new flat. I chose Prospect because Harry Pangborn was by far the most professional representative of any of the firms I met. He took a thorough brief and moved things through swiftly, I got the asking price and my property was rented out within 3 weeks of going on the market.
5/5
TrustpilotThe experience is great.always can get…
The experience is great.always can get feedback on time when I have requirements.
5/5
TrustpilotBeth has been absolutely fantastic from…
Beth has been absolutely fantastic from the start to finish of our sale. She made the whole process run smoothly and ensured it was as stress free as possible. We couldn’t recommend Beth highly enough, she is professional, friendly and an absolute asset to Prospect. Thank you again.
5/5
TrustpilotBeth Murphy - Prospect
Beth Murphy has been a star and has been very quick and proficient in all her response and organisation
1/5
TrustpilotLack of communication
We rented a flat via Prospect for a year in Maidenhead. After the rental the deposit hasn’t been returned. The agent said she was recommending a full return from the Landlord and would get back to us, then nothing. We have sent repeated emails but got no reply. I even went to their office in Maidenhead and the guy in the shop told me they could not do anything as they are “retail’ only. I told them I would make a complaint to the TDS and they just said “go on then”
5/5
TrustpilotVery professional
Natasha helped me look for a property and I was very impressed with her expertise. Natasha is very professional and provided great customer service. I would definitely recommend her to anyone with the search for a property.
5/5
TrustpilotExcellent Nikki my property manager has…
Excellent Nikki my property manager has always been there when I need assistance.
5/5
TrustpilotWe cannot fault the first class…
We cannot fault the first class attention to detail and support throughout the selling process of our home. Thank you to Michael, Nicole and Maddie. The process of selling a home can be challenging in the UK and the team has carried us throughout. We cannot say enough positive things about you all.
5/5
TrustpilotChira has been a real trooper for us…
Chira has been a real trooper for us this year. Nothing has been to much trouble and she has responded to every email and phone call. Thanks Chira keep up the great work.
Agent replied · 24 August 2024
Thank you for your 5 star review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
