5/5
Trustpilotcheers Kenny!
Kenny was really polite and patient during the viewing. He answered all our queries with due diligence.
Agent replied · 24 August 2024
Thank you for your 5* review, Pujayita.
Trusted Agent profile · Wokingham
Prospect Estate Agency Wokingham reviews
★★★★★
1,889 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,889 reviews on two platforms, including 254 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKenny was good and helpful
Kenny was good and helpful and got good understanding about the property. Happy to have more chat.
Agent replied · 24 August 2024
Thank you for your 5* review.
5/5
TrustpilotAgnese Rees
Agnese Rees has been our property manager with Prospect for a few months. As new landlords, she has been very good at keeping us up to date with all surveys and requests and has been very good at finding solutions every time we needed it. She was also very flexible with her approach. Hope it all carries on like this!
5/5
TrustpilotGreat service thank you Savannah
Savannah Quirk was the New Sales Agent who dealt with our show round and let us just say how amazing she Is! Right from organising the viewing to the handover she was accommodating and polite. Always at the end of a phone call she even organised a last minute viewing on a Sunday! Could not recommend highly enough and is definitely an asset to Prospect
5/5
TrustpilotWe've just let our property through…
We've just let our property through them. Jordan and Sam were super helpful from the get go. And now the admin team has been brilliant. Hopefully the relationship continues to go as smooth as it has been.
Agent replied · 24 August 2024
Thank you for your 5 star review!
5/5
TrustpilotProspect and Natasha has been extremely…
Prospect and Natasha has been extremely helpful finding me properties that suits. Communication was very easy and in time. The amount of information provided was great. I would like to thank you Natasha and Prospect for the service.
5/5
TrustpilotLetting
Charlotte Morgan made the whole letting process very easy for me, even though it has been 20+ since I have rented. The online tools which assisted with the forms, bills were especially useful for me.
5/5
TrustpilotI write this to leave a positive…
I write this to leave a positive feedback for Emily (from management) who has recently taken over from Melisa (who was also a great support and help all over our collaboration). Emily has been very helpful and informative and it's been a great joy to work together. In general the whole team are very efficient and professional and you in safe hands. Thank you all
5/5
TrustpilotQuality of both Prospect and Agnese Rees
We would like to place on record the excellent quality of service provided by Prospect Estate Agency and particularly Agnese Rees in the rental department of the agency.She was excellent in her handling of a very difficult situation and always made herself available to us. Had we not decided to sell our property we would certainly have remained with her and Prospect.
5/5
GoogleI have rented my property through prospect for almost 4 years now. From the landlord point of view I can definitely recommend their services. Gemma has been absolutely fantastic from the beginning, any small problems we've encountered she has resolved professionally and efficiently. More recently Chase helped with the most recent rental. He was pro active and hard working, very pleased with the service level. Very professional and a great team.
5/5
GoogleThank you Michael for all your patience and continued chasing for updates during our 7 month wait to buy our first home! We are loving it here and we are grateful you helped keep us on track 👍 …
5/5
TrustpilotGreat Service
Great service from all at Prospect Reading. Michael Sharp was very informative and concise on the initial valuation and gave us a lot more confidence that the other agent we saw. The sale was agreed quickly and for more than we thought we would get. Wouldn’t hesitate to use Prospect again or recommend them to our friends.
5/5
TrustpilotSasha Byrne from the Reading office is…
Sasha Byrne from the Reading office is one of the greatest agents we have got in the last 7 years. She is unerstanding, always happy to help and very responsive. The high rating I am giving is all because of her and how brilliant she is. Thank you Sasha!
4/5
TrustpilotBeth has been an excellent communicator…
Beth has been an excellent communicator throughout my purchase, she kept communication flowing between all parties to ensure my sale and purchase was successfully concluded.
5/5
GoogleVery swift and professional handling of my tenancy renewal by Nikki Gardner of Prospect Reading. Many thanks!
Agent replied · 9 September 2025
Thank you for taking the time to leave this review for Nikki.
5/5
TrustpilotHighly recommended!
Our experience with Prospects has been wonderful! We cannot thank Beth enough for her support in firstly selling our property but not giving up in securing our dream house! Nothing was ever an issue, and any lows we encountered during the process were quickly actioned and resolved by Beth and the team! Thank you
1/5
GoogleCancel sales viewings without letting you know. Person on the phone also didn’t know what he was talking about , don’t bother wasting time with them
5/5
TrustpilotFive Stars Services
Thank you to Steph and the prospect team at Larkhill. Steph has been very professional and helpful. Emails answer promptly and chasing up the solicitor when needed. She also works very hard with the developer to accommodate the extra requests that I have made.We are now near the finished line and hopefully be in the new home in 10 days. Very big thank you.
5/5
GoogleFantastic Team!! Chase Jacobs is a customer service legend!! He was really professional and helpful thoughout the entire process of finding and moving into our new home - highly recommend working with the Prospect team in Wokingham!
Agent replied · 24 August 2024
Thank you for posting this 5 star review of the Lettings team's service in our Wokingham office. We wish you every happiness in your new home.
5/5
TrustpilotJosh at Sandhurst branch was exceptional
I had hard time with my purchase (an understatement!) but it became clear that Prospects were willing to go the extra mile to do what was needed to help - communication, proactive support to all involved, honest advice even if painful to hear. Josh and the team at the Sandhurst branch are highly recommended.
5/5
TrustpilotThe best service from Sasha
The best service from Sasha Dealing with agency's sometimes can be quite difficult especially when you move house and I can say that I was really lucky as Sasha made everything so easy for me she always found the best solution and her emails come into my inbox within an hour after my enquiry. Thank you, Sasha
5/5
TrustpilotGreat Real Estate Agency
We dealt with Betsy and Beth for the purchase of our home in Warfield and they kept us in the loop, engaged with us when we put questions to the vendor they were representing and helped us with urgent queries.We have no reluctance in recommending Prospect and will use them in the future, when it comes to selling and buying again.
5/5
Trustpilot5 Stars all the way
5 Stars all the way! Beth has been our point of contact Since the start. She made sure we had everything we needed in order to exchange and even now helps with any little queries we may have. Thank you so much Beth you have been an absolute star! We are looking forward to completing very soon.
5/5
TrustpilotKenny was really helpful
Kenny was really helpful. Showed me around and answered all the questions I had 👌🏼
Agent replied · 24 August 2024
Thank you for your 5* review, Chris.
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