5/5
TrustpilotCharlotte Morgan
Charlotte Morgan. We’ve viewed several properties on our search with different estate agents but to be honest, Charlotte is the most professional and renting through Charlotte has been a breeze.
Trusted Agent profile · Wokingham
Prospect Estate Agency Wokingham reviews
★★★★★
1,888 reviews across 2 platforms
12-14 Broad Street, Wokingham, RG40 1AB
Prospect Estate Agency's office in Wokingham, at 12-14 Broad Street, is rated 4.7 out of 5 across 1,888 reviews on two platforms, including 254 Google reviews rated 4.8.
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Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotDemi from Aldershot has been amazing in…
Demi from Aldershot has been amazing in helping me search for a property! She has guided me through the whole process from start to finish! After experiencing intense pressure from other estate agents, Demi has been incredibly supportive and I cannot fault her knowledge and expertise!
5/5
TrustpilotChloe Reilly is the manager for my…
Chloe Reilly is the manager for my rental property at Prospect (Reading office) and she has always been extremely proffessional in her dealing with both myself and the tennant. She has arranged for all necessary repairs at the property to be undertaken promptly and at reasonable cost, and all rental negotions have always been concluded quickly and amicably between the parties involved thanks to Chloe's input and advice. Thank you Chloe for all your help!
5/5
TrustpilotProspects Warfield are amazing!
I cannot recommend Paul at Prospects Warfield enough. My mother passed away during the sale of her house and Paul was not only incredibly supportive but he was understanding and super professional; going over and above at every moment. I am incredibly touched by how amazing Paul has been. Whenever anybody talks about selling their house, I instantly recommend Prospects. Thank you so much Paul for making this sad time so easy and smooth. You really have been amazing.
5/5
TrustpilotBeth was a delight to deal with
Beth was a delight to deal with. She went above and beyond to close the sale. She constantly followed up with the lawyers of both parties to meet the deadlines. Kept everyone updated. The effort she put in, felt like she is selling her own house and not just doing a job
5/5
TrustpilotWe have a property that is managed by Prospect…
We have a property that is managed by Prospect. Like most companies I look for the 80/20 rule whereby we all strive for 100% which unfortunately is not achievable due to many variables. What is important is how and when the 20% that does not meet expectations is rectified. Prospect for us overall have done an amazing job over years with many teams; they have the 20% philosophy to rectify the challenges that have not been met. Hazel Sims is one of their stars.
5/5
TrustpilotNatasha was great!
We viewed a property in Tongham with Natasha from Prospect and we’re happy with the service provided. Natasha was well informed and answered all our questions concisely. She then followed up to ask our thoughts next day.Positive experience.
Agent replied · 24 August 2024
Thank you for your 5* review, Marcus.
5/5
TrustpilotNot your average estate agent…breath of fresh air
Paul and his team have a strong knowledge of the Warfield area and have a super friendly style of working with their clients, which is a breath of fresh air as an estate agent. They worked above and beyond to get our sale and purchase (even though they weren’t selling the house we bought) across the line and took at lot of frustrated calls from us on their shoulders and become our sounding board for things that happened within our chain. We would highly recommend the team to anyone buying or selling in the Warfield area.
5/5
TrustpilotReading Branch - Hazel Sims
I've returned back to Prospect as a overseas Landlord, after leaving and using an alternative agent for 2 years. I have been very pleased with the service, Hazel Sims has been my dedicated property manager, and has kept service simple, efficient and effective. Everything taken care of, and a pleasure to work with on the few occasions we have needed to.
5/5
GoogleNikki has been a 'god send' for me taking over full management of a tenanted property which was becoming to difficult for me to handle. Nikki has a great deal of experience in this field and has made my life so much easier!
5/5
TrustpilotRented Property
Been dealing with Nikki Gardner at Prospects for a number of years now with regards to our rented property in Berkshire. She is extremely professional and we are very happy with the service we have received over the years.
5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Prospects and was helped by Beth Murphy. From the introductory call she was so helpful and really took the time to understand what I was looking for. I felt like I struck gold when Beth found a really lovely house and helped me on my journey to get it. Throughout she was understanding and helped me manage all the pressures that come with buying a new home. I still pinch myself that I am now here and will always be grateful to Beth for introducing me to my new home. Thank you Beth and the team at Prospects.
4/5
TrustpilotThank you to Prospects Estate agents…
Thank you to Prospects Estate agents for helping with a long sale process, especially Bernadette, a very special lady, an absolute credit to the company, giving the best, professional customers service with common sense and so responsive!!Have a Wonderful Christmas All!
5/5
TrustpilotGreat experience!
For many years, my experience with Prospect has been really great and smooth. I particularly appreciate the professionalism of Nikki Gardner, who has been managing my tenancy in a very efficient and friendly way. This is really appreciated!
5/5
TrustpilotExcellent Service from Prospect
We have just finished a tenancy through Prospect and very happy to say we have received an excellent level of service from many members of staff at Prospect in Bracknell ... all of whom have been very helpful and prompt in dealing with any issues. In particular Kodie Brooks has been very efficient in getting back to us and facilitating the end of tenancy arrangements to make sure everything ran smoothly. Thank you Kodie .. and to all your colleagues at Prospect.
5/5
GoogleThanks to Nikki Gardner, she has a very good communication skills and very hospitality attitude. Thanks Nikki.
Agent replied · 24 August 2024
Thank you for the 5 stars!
5/5
TrustpilotPositive, efficient service from Beth
Beth has helped to push things along throughout the process of my flat sale, and I believe that we wouldn't be where we are now, i.e. very close to completion, without her efforts. She has given me regular updates via phone and email throughout, and has generally been a very pleasant and positive person to deal with. Thank you Beth!
5/5
TrustpilotThank you Bracknell team
I rented a property via the Bracknell office and found the communication very good throughout my tenancy. My property managers were Beckie, Carla and then Kodie. Although I felt at the start of the tenancy I was talking to a lot of different employees, rather than one person, it then settled down to be just Beckie once I moved in. She was brilliant, very quick to respond to any issues I reported and liaised with the landlady promptly to resolve any costs associated with either side. I very briefly was allocated Carla who dealt with my notification to end my tenancy very efficiently and sent me all the necessary information to enable me to prepare the property for my departure. Kodie has been my property manager for the last few months and she has been very efficient and professional in our correspondence. I also spoke with Lloyd, Meghan and Charlie in regard to re-advertising the property and as a bridge in correspondence with the new tenants. They were all very personable and professional with quick reply times. Overall I found it a very professional, well communicated and efficient process from start to finish. Thank you to the whole Bracknell team - much appreciated!
5/5
TrustpilotCouldn’t ask for a better experience
Natasha is amazing, we truly do not believe we could have gone through this process without her. She has been great in keeping us up to date with any new information on our purchase and helping us chase solicitors when we needed help - no task was ever too much! Couldn’t recommend Natasha and the Prospect team more! Thank you
5/5
TrustpilotSuperb Professional Service!
I first came across Prospect Estate Agents when deciding to sell our property in Reading. They seemed knowledgeable and professional, and had a good presence in the local area.Marketing was quick and efficient with superb communications. I was always notified when viewings were arranged. The property was tenanted, and Prospect co-ordinated viewings directly with them, and kept me in the loop.Once we accepted an offer, Aimee (Transaction Support Co-ordinator) got involved. She took a very pro-active role in overseeing the whole process - from liaising with the buyer, chasing up queries and nudging the solicitors to keep things moving.Having Amiee as the Transaction Support Co-ordinator was a massive help! She was always chasing someone (in an efficient and helpful way!). Without her persistence, items get overlooked, forgotten, or just left on the pile of "things-to-do". Ultimately, thanks to Aimee, everything went smoothly and the sale is now complete.Overall, I would highly recommend Prospect Estate Agents for both buyers and sellers. Having used many estate agents before, nothing comes close to Prospect. It's a huge benefit to deal with such an efficient and professional company.
5/5
TrustpilotThank you Prospect Reading!!
We have invited a few agents to value our home and right away we knew we would like to go with Prospect (Reading), I honestly couldn’t thank Daniel enough for all his help throughout the journey, he is extremely efficient &always a call away incase we had any questions. Not only did we sell our home within 3 days , Daniel also understood our requirements and helped us to find the perfect new home for our family!!The process has been very smooth from start to finish, Liam did an amazing job at showing people around our house& Aimee has always kept us in the loop with all the latest updates:)Overall, we are extremely impressed with the service and hope to work together again in the future! Thank you Reading team for all your hard work 10/10! x
5/5
TrustpilotGood Experience
Good Experience working with Prospect. We bought and sold our house with them and both the process was super efficient just like all of their staff. I would like to special mention Michael Sharp and Aimee Smith who were dealing with our case and they are really nice people. They always made sure that we are aware of each and every step of the process and things are moving forward at good speed. There was hardly anytime I can remember when I have to follow up with them as it was always these people coming back to us with updates. Overall, I would highly recommend Prospect and their Services.
4/5
TrustpilotBeth Murphy Prospect Estate Agents
We were in contact with Beth Murphy of Prospect Estate Agents as a buyer of property marketed by Prospect. Although we were not Beth's client she made it clear that she would update us regularly throughout the process - and she did just that. This was very helpful as our own lawyer was not a great communicator and having additional input helped to monitor the sale/purchase progress. It also clarified issues and allowed me to intervene with my lawyer when necessary as I was aware of both sides of the story. This clear and regular communication from Beth was an essential element in helping us get through the uncertain system of buying a house in England. As a result of our experience with Beth I would certainly consider using Prospect as my sales agent in the future.
5/5
GoogleWe have recently rent a place in Wokingham through Prospect Estate, special thanks to Liam Theobald who have been very helpful and supportive; everything went smooth and quick with his professional service.
Agent replied · 24 August 2024
Thanks for your Kind words Vera. I hope you are settling into your new home.
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wokingham.
