Seymours West Byfleet reviews in Woking

★★★★★ 5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

★★★★★ 5/5

Google

We were with a different local estate agents and had a very poor experience. Seymours approached us when we hadn’t sold our home by the second month on the market. They have been amazing all the way through. I can’t thank Kirsty and Matt enough. The service was outstanding and always kept us in the loop. Grateful for such an amazing team. The professionalism of Kirsty was outstanding. NOT TO MENTION THAT THEY SOLD OUR HOUSE IN HALF A DAY BEFORE IT EVEN WENT OFFICIALLY ON THE MARKET.

Lisa · 25 October 2022

★★★★★ 5/5

Google

Really impressed with Seymours from start to finish with our house sale. Matthew initially came to value our property and he was great to deal with. We were originally with a different estate agent who didn’t provide a very good service. We switched to Seymours and the difference was huge. Within 24 hours, they had more people through our door viewing our house than the other estate agent had arranged in a month! This was due to the great office team who work the phones and know their customer database well. We had an offer 2 weeks later which we accepted and we were then in the capable hands of Kirsty who was fantastic. Kirsty was always on hand to answer queries, to help move things along and just generally being a pleasure to talk to. Our house purchase went through very quickly and smoothly and Seymours were a big part of that and we would 100% recommend them.

Gemma · 25 October 2022

★★★★★ 5/5

Google

First Time Buyers Review - Seymours were brilliant from start to finish! From the house search, we went to a number of estate agents at the beginning with an idea of what we wanted and what we could afford, they were the only team in the local area who stayed in touch through phone and email (special mention to Luca on this) and kept us up to date with new houses on the market. Kirsty was so excellent when our offer was accepted, she guided us through the process and was always on hand to offer advice and support. They made the whole experience really seamless and easy, would not hesitate in recommending them and thank you to the whole team!

Sophie · 25 October 2022

★★★★★ 5/5

Google

We had a very challenging situation with our house purchase and chain, and Seymours was absolutely fantastic at getting the situation resolved and the purchase completed. We were kept updated regularly throughout every step of the process and nothing was too much trouble. The service from the team was professional, personal and 5 star. In particular, our contact, Kirsty, was brilliant. We would definitely use Seymours in future.

Tess · 11 October 2025

★★★★★ 5/5

Google

Excellent service from Louis Ridge-Mullen who was accommodating , friendly and candid with us throughout the process. We are grateful to him and to the wider team at the branch.

V · 11 August 2026

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

★★★★★ 5/5

Google

We have recently bought a house through Seymours and Kirsty Haydon took us through the process from start to finish beautifully. She could not have been more communicative, patient, motivated and was incredibly knowledgable about the process. She made us feel like she had our best interests at heart always we could not fault her at all. Thank you Kirsty, it has been a pleasure!

Zara · 29 November 2023

★★★★★ 5/5

Google

Brilliant from start to finish. Everyone was very friendly and always willing to help. The guys dealing with my sale did a stellar job, before during and after the property was sold including chasing solicitors and keeping me up to date at all times. Brilliant job thank you all.

Peter · 11 March 2026

★★★★★ 5/5

Google

We've had such a great experience buying a house from Seymours! Kirsty was always at the end of the phone when we needed her and kept us fully updated throughout the process. Buying a house can be stressful but she made it a breeze! Big thanks :)

Alice · 18 October 2024

★★★★★ 5/5

Google

Kirsty has been incredible and made the selling of our property as easy experience for us . Highly recommended ! Been amazing ! Thank you so much

Tracey · 17 June 2025

★★★★★ 5/5

Trustpilot

Positive & Professional

I had a thoroughly positive experience with Seymours. From the initial meeting with James, I felt confident I was dealing with a professional & prepared company. I would particularly recommend Kirsty who I dealt with once the sale was agreed. It was a great help personally to have Kristy’s calm & reassuring help & advice.

LK · 25 April 2024

★★★★★ 5/5

Google

We’d like to thank Seymours for getting us into our dream family home. We had a long complicated chain but they kept us informed each step of the way. Rowan in particular towards the end kept everything moving in the right direction and his knowledge of the house moving process is second to none! Thank you again!

Katie · 11 December 2025

★★★★★ 5/5

Trustpilot

Amazing experience

Amazing experience We have dealt with Jonny 95 percent of the time , although contact with all of Seymours staff has been great. Jonny especially has been patient on viewings with us and kept us in the loop at all times. We cannot fault them. Every contact has been positive and helpful.

Vanessa · 6 June 2024

★★★★★ 5/5

Trustpilot

What a great team

What a great team. From our initial meeting with Nick and John to discuss pricing and marketing through to day to day discussions pre sale with Sam right the way through to exchange and completion with Jenny, I found the whole team amazing. They made the whole transaction easy, and took a lot of the stress out the process. We will always be grateful to all at Seymours, but especially Jenny. Keep up the good work!

Peter · 2 September 2022

★★★★★ 1/5

Trustpilot

2 weeks and counting too get the…

2 weeks and counting too get the deposit back staff went on holiday so wasn't chased up lack of communication and lack of management avoid if possible if they struggle to chase up the deductions on a deposit after two weeks can you imagine buying a property and then relying on them emailing solicitors ?

Stephen · 24 August 2026

★★★★★ 5/5

Trustpilot

We used the Woking office to sell my…

We used the Woking office to sell my mother’s house. Brett was really helpful and honest. He gave us lots of advice and we had several offers on the house within a week of going onto the market. Very pleased, thank you

Sue · 15 November 2024

★★★★★ 5/5

Google

We have had a wonderful experience over the last few months looking for a property with Seymour's , We have had Lucy and Louis both helping us find a property and both agents have been so professional , honest and reliable throughout . We would definatley use Seymour's again in the future if needed 😊 …

Emily · 11 December 2025

★★★★★ 1/5

Trustpilot

Poor and unprofessional customer…

Poor and unprofessional customer servicesI made an appointment with Seymours Woking office today. I went to the designated property by driving. When I arrived, I called the agent, who was at the head office. I asked about the parking location since there was only private parking and no parking for the public. I was told that the agent on-site would call me to show me the way. But I did not receive any calls. I was luckily to see a gentleman standing outside a premises. I then parked my car opposite to the premises and he waved at me and welcomed me to go inside the house for a viewing. After the house viewing, I was unluckily that I was fined for the illegal parking. For a professional agent with due diligent services, I do not expect the agent is responsible for my parking penalty. But is it making any sense that the agent should tell me to park my car in the driveway of house that I was going to have a visit. This company does not train the staff to have customer oriented services. When the agent in the head office called me back, he just told me Seymours would be only responsible for the house viewing. What an attitude! I would say that the both agents are not responsible persons and do not have tailored-made services for their customers. They just want to get the jobs done. If the agent could just remind me that I should park on the driveway in front of the garage, this action would be more hearted comfortable to customers.No more second chance for this poor company.

Tony · 8 February 2022

★★★★★ 5/5

Trustpilot

Found Seymours very helpful

Found Seymours very helpful especially Chris and Clive.Were prompt for viewings, friendly and were happy to help with any queries I had, responding to my emails promptly and keeping me informed all the way.Were most helpful when I wanted the flat cleaned before moving in. Liaising between myself as a buyer and the seller, great communication all round.

Janet · 25 January 2024

★★★★★ 5/5

Google

We recently purchased a property through Seymours West Byfleet and have been very impressed with them throughout. They have always been very personable, approachable, and optimistic throughout - guiding us through the process from viewing, to nervously placing our offer, and finally giving us the exciting news that we had completed and the keys were ready for collection. We will certainly be in touch when the time comes, however for now we are so happy with our new home, and are very grateful to Anna, Jake, Rahim, and Vince and the team. Thanks again (...and thank you for our little 'new home' gift!)PositiveResponsiveness, Quality, Professionalism

Adam · 29 December 2021

★★★★★ 5/5

Trustpilot

"Stressfull" or "Stressless"

Natalie engaged with me in October this 2021 regarding my property purchase. From the outset her professional manner, and commitment to supporting me was obvious from the start. I qualify this statement further because when Natalie said she would do something she did, and her communication was nothing short of excellent. Natalie also helped me with some issues prior to exchange of contracts & ensured I was happy, and indeed the other interested parties, never an easy ask these days. I have nothing more than positive feedback, and Seymours are very fortunate to retain Natalie as she is a great asset to the business. Thank you Natalie for making a very stressful event as “stress-less” as possible. I can’t recommend you enough, great experience supported by your determined professionalism.RegardsSteve Weild

Steven · 7 December 2021

★★★★★ 5/5

Google

An absolute dream team at Seymours WB. Kirsty was the cherry on top of a smooth process and kept us informed and up to date along the way. Always looking on the positive side and being supportive through what can be a stressful process is just what is needed. Thank you very much! E and E

E · 17 February 2024