Seymours West Byfleet reviews in Woking

★★★★★ 5/5

Google

Great service from start to finish. Thanks to both Matts for agreeing the sale and especially Kirsty for seeing the transaction through to an early exchange and completion. Without her determination, patience and knowledge I really doubt the sale would have progressed. And that's all from an ex estate agent of 35 years.

Nigel · 21 December 2024

★★★★★ 5/5

Google

Seymours west byfleet are excellent. We have sold twice and bought 3 times through them now and the service has always been brilliant. We have just completed on our recent purchase and even though it was a very difficult chain, Kirsty was amazing and kept us updated throughout. Lucy and Matt were also great. Highly recommend!

Nick · 5 November 2024

★★★★★ 5/5

Google

Great experience with this agency overall since beginning my property search. Always so forthcoming with properties that are a match and there’s a general sense of care and trust that’s hard to find. Had a viewing with Louis recently and he was great. Very honest, caring and genuine. Louis followed up as soon as and has proactively taken steps to make the process less daunting than it already is!

Klauds · 11 December 2025

★★★★★ 5/5

Google

Seymours Prestige have recently sold our house for us in West Byfleet. I highly recommend their services as they have extremely professional, proactive and diligent throughout the entire process. A massive thank you to Vince, Jake and the wonderful Kirsty who made the sale and sale progression progress as streamlined as possible with the end result of an exchange within less than 3 months of an offer being received!

Carla · 27 February 2024

★★★★★ 5/5

Google

Can’t praise Kirsty and team enough for their efforts and support in getting our property exchanged/sold. Buying/selling properties is full of pitfalls and challenges, and don’t feel we would have got there without their continuous efforts. Carlo

Carlo · 22 June 2025

★★★★★ 5/5

Google

I’m so pleased to have been a client at Seymour’s, they have been so great specially Kirsty. She was so professional and very helpful through out the process. She called us every week to make sure we were calm and up to date. Thank you so much Seymour’s for helping us getting our dream house.

Ayesha · 29 October 2024

★★★★★ 5/5

Google

Kirsty has been fantastic to work with. It was my first time buying a house and she made everything super clear, explained everything and made the process easy and exciting! Will definitely be working with her again in the future.

Vic · 11 May 2025

★★★★★ 5/5

Trustpilot

Seymours Horsell Are Simply The Best!

After 19 long weeks with a previous estate agent and only 4 viewings, I was a bit disillusioned about selling my property. Seymours in Horsell have been absolutely brilliant from start to finish. They gave me a full and honest appraisal of the market, a competitive price and a fair contract length. Archie was the ultimate professional, turned up on time, called when he said he was going to, friendly and I genuinely felt that he cared. After just a few weeks, I am thrilled to say I have sold and it is thanks to the diligence and care from the whole team who I can’t thank enough. They have helped me realise my dream of moving abroad and I couldn’t recommend Archie and the Horsell Seymours team highly enough.

Donna · 12 May 2023

★★★★★ 5/5

Trustpilot

Outstanding Service from Chris Pyle, Made Our Dream Home a Reality

We had the pleasure of working with Chris Pyle as our sales agent, and he was honestly amazing! We had some very specific requirements, but Chris was patient, flexible, and always kept us updated every step of the way. His dedication and hard work made finding our dream home possible, and we couldn’t recommend him more highly!

Patricia · 7 October 2025

★★★★★ 5/5

Trustpilot

Highly recommended!!

I recently bought my flat with Seymours Estates. My estate agent Clarissa was absolutely incredible. She was so sweet, thoughtful, could always keep me calm when things got stressful..I was selling a flat with another agent at the same time. The difference was striking. With this comparison, I realized how proactive an agent could be. I was so lucky to have Clarissa with me during this long journey. Her kindness warmed my heart.Seymours is very lucky to have Clarissa as an employee. She is really an asset. Thank you Clarissa, thank you Seymours, I could not recommend them highly enough!

T · 31 March 2023

★★★★★ 5/5

Google

We have recently bought and sold through Seymour’s West Byfleet. The whole process was made very smooth by the Seymour’s team and we were kept up to date at all stages. Kirsty was a star in progressing the chain of 5 properties and we exchanged contracts for completion on the day that she agreed with all parties. Many thanks to Matthew and Vince for organising the sale and purchase, they were great!

April · 25 October 2023

★★★★★ 5/5

Trustpilot

We finally got there!

Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!As a company, Seymours have been supportive and helpful throughout.

Maria · 2 December 2024

★★★★★ 5/5

Trustpilot

Happy Buyers

Seymour’s have been outstanding in helping us secure an offer on our first home, we received a call from Seymour’s within 30 minutes of us sending in our enquiry through via Rightmove, a viewing was arranged for the next Tuesday. On the day of the viewing the agent was prompt and on time and it was clear that he knew the property as he was well informed and able to provide us with plenty of info as well as answer any questions we had. The experience was very pleasant and we loved the property. We called Sarah to put an offer in first thing in the morning. Sarah was always friendly, polite, professional and calm. She was so helpful and lovely, she really made the whole process much smoother as she took some time to get to know us and to understand why we loved the property. Our offer was accepted and Sarah broke the news to us and was equally as happy for us! Thank you to all the team for Making this happen!

Paula · 3 March 2023

★★★★★ 5/5

Trustpilot

Safe & Professional set of hands

We have a small portfolio of properties and have worked closely with Jamie at Seymours for a number of years having instructed them to look after all our letting and management.We have found Jamie to be professional and proactive in ensuring our properties are well let to reliable tenants, and whether markets are stable or volatile Jamie has maintained a level head in advising the best course of action for us.As and when any issues arise, Jamie and his team attempt to resolve them swiftly and amicably and I’ve always found him to have our best interests at heart.We continue to work with Jamie, and Seymours and would highly recommend them to any property owner looking for a reliable set of hands in sales, letting or management.

Paul · 16 February 2023

★★★★★ 5/5

Trustpilot

Exceptional Service and Support from Seymours

As first-time buyers, we were quite overwhelmed by the whole process. We weren’t very impressed with how the realtors understood our needs; they kept sending us random properties just to make a quick sale. Seymours really stood out at this point. Aaron was there from day one, not only through email but also calling regularly to ensure he understood exactly what we were looking for in our perfect home. It only took us a week to decide on our dream home, and the entire process went smoothly. We’re now in the middle of the legal process, and Aaron is still there, answering every question I have. I highly recommend them.A special thanks to their talented young team member, Tom, who showed us the house. He was friendly, professional, and although he’s young, he already seems to have a wealth of experience. I’m sure he’ll be their new star someday! :)

Cem · 20 December 2024

★★★★★ 5/5

Google

Fantastic service and advice. Louis has been brilliant, catering to last minute viewings and speedy communication.

Robbie · 11 December 2025

★★★★★ 5/5

Trustpilot

Many thanks to Marcus at Woking branch…

Many thanks to Marcus at Woking branch who showed us two properties today. Very nice guy, and very informative.

Linda · 8 November 2025

★★★★★ 5/5

Google

Matt and the team were excellent selling our property. They were dutiful in following up with people viewing without being 'salesy'. They listen and react to any feedback. Very flexible in working with us to sell our property. Delighted in choosing them ahead of others that we looked at. Thank you

Simon · 17 October 2024

★★★★★ 5/5

Google

Thankyou to Seymour’s, especially Kirsty who made the process of buying my first property, smooth and straightforward! From start to completion Kirsty guided me through the process and was able to answer all my questions making the whole experience a lot more stress free! Seymour’s are friendly and quick to act! I’d like to thank all of the Seymour’s Westbyfleet branch I have had a great experience with them!

Hollie · 25 October 2023

★★★★★ 5/5

Google

I recently sold my property with the help of Seymours West Byfleet, and I couldn't be happier with the service I received from all of their team and in particular, Kirsty, their sales progressor. Kirsty was on top of the process from day 1 and incredibly efficient, helpful and upbeat throughout, working hard to keep me updated on the progress of my sale at every stage of the process.

Nicola · 25 October 2023

★★★★★ 1/5

Trustpilot

Scammy Woking agency charges premium price for sticky-tape kitchen and Mouldy flat

We were viewing a flat that is considered to be premium. On the viewing day, it looked alright. After viewing, one of the agents asked us to give him 5 stars review which is same as any 5 stars review you see on this agency. These are fake reviews because as after we gave the review, they treated us like GARBAGE. 1. They typed in wrong number of deposit and kept chasing us for 2£ while no explanation why there was 2£ short. 2. They booked us an appointment with inventory clerk to give us the keys. The booking is on 18th of February 2026 and the appointment is on 7th of April 2026. On 7th of April 2026, THEY DID NOT SHOW UP and stood us up. We had to make a phone call to be said that we had to collect the keys from office ourselves or we would have to wait another 30 minutes for someone to come over. Wasting us 1 hour just to receive the keys to the property. When we came to the office, no apology was offered and they just blamed miscommunication or the clerk was busy or tenants were in emergency. What a coincidence all of that happened on the same day! Also somehow everyone working with us was NEW or APPRENTICE. 3. We came to the property, it was listed to be modern-fitted kitchen. We did not know in UK, modern-fitted kitchen was BUILT BY STICKY TAPES. As you can see in the VIDEO, the kitchen wrap was FALLING APART and it looks absolutely different to the photo on Rightmove. The kitchen wrap was holding by sticky tapes which shows how the landlord (who owns 20 properties) and the estate agents operate their business by CHARGING PREMIUM PRICE FOR STICKY-TAPE KITCHEN. This is their definition of modern-fitted kitchen in this 2026 economy. 4. Moreover, there was an alarming amount of MOULDS on blind and windows. When we came to their office to meet the top managers, they looked at the photo and said it was normal and not considered a health hazard. They even said that IN THE LISTING, THEY DID NOT SAY IT IS WITHOUT MOLD. What a joke. I have recordings of all they said. and they offered NO APOLOGY for these incidents what so ever. At the end, we managed to ask them for full refund using our new Renters' rights. 5. Also after signing tenancy agreement on 18th of February 2026, on 19th of February 2026, we found out that property was advertised as PREMIUM LISTING on Rightmove as available for over a week. When we confronted them, they said THIS IS COMMON PRACTICE. I wonder if their common practice meets UK Laws for Trading when they literally lied to customers. All my claims have evidences to back up and no matter how they respond to this review. You can see no remorse from them for scamming people with inflated renting prices for low-quality property, especially in this hard time and the people who scammed us, they still work in this agency.

June · 11 April 2026

★★★★★ 5/5

Google

We would like to thank the team and Louis for his professionalism and communication during the process. We hope to continue to work with you to secure a property. Cheers Louis!

Dhruv · 11 August 2026

★★★★★ 1/5

Trustpilot

We had a very disappointing experience…

We had a very disappointing experience with Seymours Letting Agency. From the start of our tenancy, the property suffered from serious damp and mould issues, particularly in the kitchen and bathroom. The mould was severe enough to affect cupboards and stored items, making parts of the property unusable. Despite reporting the issue multiple times, the problem was never properly resolved. Although visits were arranged, the “repairs” carried out were only cosmetic (cleaning and repainting), and the mould returned quickly. Even a contractor acknowledged that the issue appeared to be structural, yet no effective action was taken. What was most frustrating was the lack of timely communication. We waited weeks for responses while living in increasingly poor conditions. The situation worsened over time, and the property became unsuitable for us to continue living in. When we requested to leave early due to these conditions, the proposed terms were unreasonable and placed all financial risk on us, despite the ongoing issues with the property. Overall, the experience felt dismissive and poorly handled. We would not recommend this agency based on our experience.

Daniel · 9 April 2026

★★★★★ 1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026