Seymours West Byfleet reviews in Woking

★★★★★ 5/5

Trustpilot

Professional service that truly care for you

Our experience with Seymours has been nothing but positive. This was the first time we were looking for a property as a couple, and they shortlisted great options for us to view. Once we liked a property, they helped us so much in negotiation and to close the deal. In particular, Katerina has been excellent in keeping us in the loop and doing her best to support our offer. The rest of the team too have been great, like Aaron and Joanna. We're very grateful for all the hard work they put in to help us get our offer accepted!

Esha · 24 April 2024

★★★★★ 5/5

Trustpilot

I have no reservations in awarding a 5…

I have no reservations in awarding a 5 star review for Tracey and her team at Seymour’s. Dealing with the property sale from a distance could have been overwhelming but Tracey ensured the process went extremely smoothly for us. She engaged with me at every turn keeping me informed along the way, even pointing me in the right direction for house clearance. I am so thankful that we engaged Seymour’s. Thank you Tracey for your kindness and consideration during which could have been an exhausting time.

Jennifer · 27 March 2024

★★★★★ 1/5

Trustpilot

I would not recommend this letting…

I would not recommend this letting agency based on my experience. I moved into a property on 31 July 2026 and was extremely disappointed with the condition in which it was handed over. The property had no electricity when I moved in. After investigating the issue myself, I established that E.ON was the supplier and was informed that the electricity had been disconnected due to a negative balance on the account. The property also had no hot water, with the hot water system/boiler displaying an error. In addition, the property was clearly not prepared for a new tenant. It showed no sign of having been professionally cleaned, the walls were dirty, there was mould on the walls and blinds, the bedroom carpet had hard sticky stains, the lounge flooring was lifting, the kitchen walls required attention, and the toilet seat was broken. The most disappointing part was the lack of communication and support from the agency. After calling the office several times and sending emails explaining that the property had no electricity and no hot water, there was complete radio silence. Despite raising urgent issues affecting the basic habitability of the property, I received no timely response or clear plan to resolve the situation. Moving into a new home should be a positive experience, but unfortunately this was extremely stressful and disappointing. I hope the agency improves its property inspection process, communication with tenants, and response times when dealing with serious issues.

Siqhamosihle · 1 August 2026

★★★★★ 2/5

Trustpilot

Never let them manage your contarct

We used Seymours as a letting and management agency for our house while we were abroad. They did a good job on the letting side but were absolutely useless as management agents. I would never get them to manage anything for me again. As an example, the first email contact I had with them described a house I struggled to recognise as they had designated various rooms to uses with which we were not familiar.

Sam · 26 August 2026

★★★★★ 5/5

Google

After struggling to get any interest in my property I switched agents to Seymours West Byfleet in mid-Sept, and little over 2 months later the sale has been completed! My initial contact was with Matthew Swing who is likeable and decisive, and although price drops were required, this was a reflection of the market at the time, and his confidence at achieving a quick sale proved correct. My main contact after accepting an offer was Kirsty Haydon, Sales Progressor, and she definitely knows how to make matters progress, and swiftly! It is a long time since I've sold a property, so I don't know if all agents have a 'Kirsty' but she is clearly a huge asset to Seymours, as I have no doubt that the whole process would have taken much longer than 7 weeks without her. I was very lucky to have a lovely buyer, but Kirsty was a great 'go-between', and she chased both solicitors ceaselessly to achieve the tight deadline my buyer required. Many thanks to all at Seymours West Byfleet, but especially Kirsty!

Ann · 29 December 2023

★★★★★ 5/5

Trustpilot

Difficult Leasehold sale

We had a very difficult Leasehold sale which Amy at Seymours in Woking guided us through. It was the first time we were involved in a sale and were stressed with the amount of questions fired at us by the solicitors, but Amy kept guiding us in the right direction. Ultimately the sale fell through due to other unforeseen circumstances. Amy and the Team at Woking were very understanding and supportive and I would have no hesitation in recommending them.

Edgar · 16 December 2023

★★★★★ 1/5

Trustpilot

Don’t rent from this state the pull out last second

Worst estate ever!, They gave us a house to rent, we payed the deposit we payed not only the rent but also the deposit to secure the house, done all the applications and last minute they go the landlord hasn’t signed anything and wants more rent last minute!! The day before the key had to be handed it we where ready with all the moving in stuff and people which WE payed for and this is how they’re treating us never rent from them!, they didn’t even bother fighting and helping us with the situation we’re in

Abdulah · 28 October 2025

★★★★★ 5/5

Google

Seymours dealt with my parents sale, they have been in their house 65 years and it was the first time they had to sell a property!! Seymours and especially Kirsty were so patient and professional, keeping my parents updated at all times, they also kept my parents reassured throughout the process. Thank you so much for all your hard work, support and patience - I can't recommend Seymours strongly enough.

Alison · 26 June 2024

★★★★★ 5/5

Google

We recently sold our property through Seymours West Byfleet and can’t fault their service throughout. They were extremely professional, gave us honest advise and we were delighted when we were able to accept an offer (full asking price) on the same day we went on the market. The support we received was amazing and although there were a few unexpected issues regarding our buyers funds Kirsty in the after sales team went above and beyond to get these resolved for us and we are thankful to say were completed and moved into our new home within a few months. We would highly recommend this estate agents and would definitely use them again in the future if ever needed. Thank you Matt and your team for making the whole process go as smoothly as possible.

Abi · 29 November 2023

★★★★★ 5/5

Google

We recently purchased a property with Seymours West Byfleet and had a fantastic experience with them! The team there is just brilliant and in particular Kirsty who did the most wonderful job of chasing solicitors and keeping both myself and the seller informed on a daily basis. We had to work to a very tight deadline and managed to complete in 7 weeks! Thank you so much Kirsty and the team at Seymours West Byfleet and keep up the good work!

Yasmina · 29 November 2023

★★★★★ 5/5

Google

What can I say…… Seymour’s West Byfleet have been incredible, from welcoming them into our home, marketing, viewing and finding a buyer. They were also fantastic on the search for our new home too. Believe me, they make what seems a stressful event a pleasurable one, nothing is a problem. Everyone of the team played an important role but I myself have to give credit where credit is due, Kirsty is amazing and a real asset to the Seymour’s team. I feel like I’ve not only got a new home but also a new friend. Thank you all.

Maria · 29 November 2023

★★★★★ 5/5

Google

We recently sold our flat in West Byfleet with Seymours and can’t recommend the team enough! On the sales side, the two Matt’s and Lucy were fantastic at ensuring the property was well marketed and we got plenty of viewings, in addition to swiftly following up on potential sales. Kirsty was brilliant at getting the sale over the line, ensuring that all parties were kept in the loop throughout and resolving any queries. It’s been a pleasure to work with the West Byfleet branch and we will definitely be recommending them to any friends/family looking to buy or sell in the area in the future.

Melissa · 2 May 2025

★★★★★ 5/5

Google

Seymours West Byfleet have been excellent throughout the tricky sale of my flat in the area. The pre-sales team were easy to deal with and fair/transparent with the listing, and the after-sale care (special mention for Kirsty Hayden) has been phenomenal. Kirsty went above and beyond to look after both buyer and seller, keeping us both in the loop and helping to move things along - even leaning in to deal with solicitors and managing firms when needed! My sale wasn’t straight forward; having my first offer fall through right near the end of the process was tough - particularly with my personal circumstances - but as ever, Kirsty was on hand to provide empathy and support, and ultimately get the sale over the line with the new buyers. A great all round experience. Thank you.

Ben · 25 October 2023

★★★★★ 5/5

Google

As a new comer to the UK, property searching is a really BIG challenge to me. Have viewed lots of property with different estate agents in Berkshire and Surrey, I can say that the team from Seymours West Byfleet really deserves a 5-star review. The team of Michael, Kirsty, and Vince are amazing. They have clear-cut responsibilities so you’ll always know who to contact during the whole purchasing process. My experience was wonderful from the first telephone chat with Michael. I asked to view a property advertised on Rightmove, but after listening to my requirements and expectations and budget, Michael proposed another property to me, which will be ready to go live a few weeks later. To be honest, by his description over the phone, I did fancy that was my dreamed house. And it REALLY was. He did a PERFECT property match. Vince then helped us making the offer to the seller and the offer was accepted in 2 days. Starting from conveyance, it was Kirsty who communicated between the seller and us, following all the documents, monitoring the whole process, ensuring the time frame to be met. It was really amazing that we made a completion in 50 days!!! Their service didn’t stop after passing the keys to you. Whenever I have questions about the house, Kirsty is in no hesitation to help getting the answer from the seller. That’s what “peace of mind” really means. We are so happy with our dreamed house, and will highly recommend the team to people who are still in the mist of searching property.

Kitty · 25 October 2023

★★★★★ 5/5

Google

Impressive and professional from start to finish. We were pleasantly surprised by the number of viewings generated, the consideration given when arranging viewings and the feedback we received. Once under offer Kirsty Haydon was amazing, she kept us fully informed and updated and I do not believe it would have been possible to exchange within 6 weeks of an offer being accepted without her involvement. Hopefully our new home will be our forever home but if not, I would not hesitate to appoint Vince and his team again!

Katherine · 25 October 2023

★★★★★ 5/5

Trustpilot

Renting with Seymour

I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took just six days. Oil even provided his personal WhatsApp contact, which is rare in the UK. My sincere thanks also go to Holly Summers for all her help along the way. Mounif Fawaz

Sneer · 19 August 2026

★★★★★ 5/5

Trustpilot

Sold in a short time and was fairly painless

With their wealth of experience Seymour’s gave good advice and tried to make the whole process of selling our house as painless as possible over the shortest possible time. We read that on average it tasks 19 viewing before you might get an offer - in the space of about 2 weeks we had about 25 viewing before the offer that lead to sold stc. Which we were pleased with in the current housing market. Jeff and team were punctual and courteous and let us know if there were any changes to viewing. I guess I was expecting more feedback for each of the viewing but I understand that if people are not interested for whatever reason there is not much you can do about it - so just move on.

Nicky · 12 September 2023

★★★★★ 5/5

Google

Seymours West Byfleet was professional, dedicated, efficient, hard-working, and friendly throughout the process. Matt, Lucy, and Jake were excellent on sales, and Kirsty worked her socks off to get the sale over the line. I can't emphasise enough the value of Kirsty in the sales progression role, which is not a role provided by every estate agent. I didn't realise selling a house could be fun, and I'd thoroughly recommend Seymours.

Nick · 28 March 2024

★★★★★ 5/5

Trustpilot

5* Experience as first time buyers!

We felt very supported by the Seymours team throughout the whole process of buying our first house. They showed us multiple listings we’d seen online, but it was one of the agents, Anthony, who recommended us to look at a property we thought was out of reach, which ended up being the absolute perfect fit - we’re so pleased we took his advice and gave it a shot! As we were first time buyers, we needed some guidance throughout the buying process and we couldn’t recommend this team more, particularly Krisy. All of our queries were addressed immediately and we trusted Krisy - she gave us confidence working with our solicitors by sharing her knowledge on the process and supported us all the way to completion.A big thank you to all the team we worked with, we wouldn’t have got our new home without you!

Hayley · 19 August 2023

★★★★★ 5/5

Trustpilot

I have been searching for a suitable…

I have been searching for a suitable property for many months so have had dealings with all of the estate agents In & around the area . I have found Seymour’s to be the most professional , friendly & the level of communication has been superb . I have been kept in the loop & updated at every point & I have appreciated that immensely . Lack of communication has been an issue with other estate agents . Gary has been especially helpful & so too has Simon .

Mrs · 25 July 2023

★★★★★ 5/5

Google

Great service from start to finish. Thanks to both Matts for agreeing the sale and especially Kirsty for seeing the transaction through to an early exchange and completion. Without her determination, patience and knowledge I really doubt the sale would have progressed. And that's all from an ex estate agent of 35 years.

Nigel · 21 December 2024

★★★★★ 5/5

Google

Seymours west byfleet are excellent. We have sold twice and bought 3 times through them now and the service has always been brilliant. We have just completed on our recent purchase and even though it was a very difficult chain, Kirsty was amazing and kept us updated throughout. Lucy and Matt were also great. Highly recommend!

Nick · 5 November 2024

★★★★★ 5/5

Google

Seymours Prestige have recently sold our house for us in West Byfleet. I highly recommend their services as they have extremely professional, proactive and diligent throughout the entire process. A massive thank you to Vince, Jake and the wonderful Kirsty who made the sale and sale progression progress as streamlined as possible with the end result of an exchange within less than 3 months of an offer being received!

Carla · 27 February 2024

★★★★★ 5/5

Google

Can’t praise Kirsty and team enough for their efforts and support in getting our property exchanged/sold. Buying/selling properties is full of pitfalls and challenges, and don’t feel we would have got there without their continuous efforts. Carlo

Carlo · 22 June 2025