Seymours West Byfleet reviews in Woking

★★★★★ 5/5

Google

We've just bought a house through Seymours West Byfleet and are very happy with their service. From first contacting them to go 'on the books' through to viewings, then making and agreeing an offer, they have been really great. There's a family feel to the branch and there is always someone there who will try to help. Special call out to Luca for the viewings and then Kirsty for helping us with every step from having our offer accepted to moving in day...and then afterwards too. Wouldn't hesitate to recommend them. Thanks everyone at WB branch - you've helped us find our perfect family home.

Helen · 25 October 2022

★★★★★ 5/5

Google

Terrific service from everyone we met at Seymour's in West Byfleet; in particular Kirsty guided us through the whole process with sensitivity, humour and a most professional approach

Alistair · 23 February 2023

★★★★★ 5/5

Google

Sold my flat through Seymours, with Kirsty mainly dealing with my sale. Was very impressed with every aspect, Kirsty was very helpful and enthusiastic throughout, would highly recommend. Thanks a lot

Craig · 25 October 2022

★★★★★ 4/5

Trustpilot

Friendly and informed staff

We have been kept informed about viewings and we feel Seymours were positive about our house. The valuation was a bit too high initially but we thought it would help with negotiation. However, we eventually decided to drop the price dramatically and we started to get some more offers. They could be a bit better with more regular feedback.

Deborah · 12 April 2024

★★★★★ 1/5

Trustpilot

If I could give them zero I would!

If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times

Charlotte · 31 August 2022

★★★★★ 5/5

Google

The agent was very accommodating. He was only too pleased to help.

Robert · 11 December 2025

★★★★★ 5/5

Trustpilot

Admirable estate agent.

Seymour’s are proving to be an admirable estate agent. At all times they have proved to be honest, open and trustworthy. They have taken our problems and limitations on board in our quest to move to a much more expensive area housing-wise, offering plenty of help and sound-advice. Many thanks!

Michael · 10 September 2024

★★★★★ 5/5

Google

Seymours, particularly Kirsty and Matthew, were a great help during a very difficult sale! I would definitely recommend.

Zoe · 25 October 2023

★★★★★ 1/5

Trustpilot

Avoid at All Costs

Avoid at All Costs - Unprofessional and UnreliableI had an incredibly disappointing experience with Seymour’s in Walton on themes. After booking a house viewing with their agent, I arrived at the property only to find out that the agent had not even confirmed the appointment. When I called the agency to clarify, they initially tried to claim that I had never contacted them, which was absolutely untrue. Eventually, they admitted that there was already an offer on the house, making my trip completely pointless. This level of disorganisation and dishonesty is unacceptable.If this is how they treat potential buyers, I can’t imagine how they conduct the rest of their business. Do yourself a favor and steer clear of this agency. They clearly have no respect for their clients or the industry. Don’t waste your time with them!

Marco · 8 October 2024

★★★★★ 5/5

Google

Very friendly helpful staff. Usual slow convacing procedure but this was helped along by Sammy Goldby (Sales progression team)

Mark · 2 October 2025

★★★★★ 4/5

Google

Thankyou to the team for all your hard work in selling our house , we appreciated you listening to us and carrying out our instructions and a big thank you to Tonya for showing clients around with a smile and lots of information to offer , very professional !

Donna · 26 October 2016

★★★★★ 1/5

Trustpilot

Was an awful experience from start to…

Was an awful experience from start to finish. I thought the stressful part would be the physical side of moving. But no it was the agents and the solicitor that they recommended. The only agent I can praise is Toby at the knaphill office. He was a delight to deal with.

Rebel · 19 August 2024

★★★★★ 5/5

Trustpilot

Professional Progressive Result Driven

I have to say how impressed I was with the whole team at Seymours nothing was too much trouble. Amy, Tom , Spencer, Zo and Brett. They all showed professionalism and honesty when handling the sale. If you want an Estate Agent that really does go the extra mile Seymours should always be at the top of that list. No wonder they are No 1 in Woking

JDS · 9 September 2023

★★★★★ 1/5

Trustpilot

Seymours letting service in Woking is a…

Seymours letting service in Woking is a joke. Disgusting "service" and attitude. I would advise anyone to stay well clear of this place. They are happy to take your money and that's it.

Elizabeth · 30 April 2022

★★★★★ 5/5

Google

I highly recommend the Seymour’s team especially Mike their financial advisor. He is friendly with a relaxed approach which made us feel very comfortable. This is why we chose Mike over others. We look forward to our new home and saving money. thank you.

Chrissie · 26 October 2019

★★★★★ 5/5

Google

We bought our new home through Seymour’s and they, particularly as a result of having dedicated sales progression, have made the whole process so straightforward. Always on hand to answer questions, help with tricky last minute negotiations, even our conveyancing solicitor noted that they’d been exceptional. If this is what buying through Seymours is like then then I would suggest selling through them too!

Ally · 25 October 2023

★★★★★ 1/5

Trustpilot

Utterly ridiculous people

Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.

Andy · 30 April 2022

★★★★★ 5/5

Trustpilot

I have just sold with Seymours Woking…

I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.

Helen · 5 December 2024

★★★★★ 5/5

Trustpilot

Billy Jones Seymours

Billy Jones was the agent to show me a flat in Woking today. He was very professional, helpful and very patient. Also before the viewing he provided me with all information I required fully and swiftly. a top agent :)

Jasmin · 14 September 2020

★★★★★ 5/5

Google

Seymour's in West Byfleet helped us sell our property. They were absolutely brilliant at marketing, photographs and pricing strategy was spot on. They even helped us negotiate some money from our purchase with a different estate agents when needed. The team were all helpful and professional. We were even gifted a bottle of wine on completion day. Their rates are competitive and we would recommend them. Thanks again for your help. Chelsea and Ben x

Chelsea · 25 October 2022

★★★★★ 5/5

Google

Seymour's sales staff, typified by Lucy, were smart knowledgeable and professional. They familiarised themselves with the property and emphasised its ideal position plot and development potential using our approved planning permission. It took a long time to find a buyer with the funds to complete his purchase but the salespeople stuck with it to the end and were always polite and positive.

Joe · 25 October 2023

★★★★★ 1/5

Trustpilot

Biased and unfair, total disregard to the tenants once locked in

Once the tenant is locked in, Seymours show their true face! In a situation of an early move out (3 months before the end of the 12 months contract), they imposed excessively biased conditions to take advantage of the situation for their benefits and the benefits of the Landlord client. In this situation I happen to be a tenant, but I am a professional landlord myself with a portfolio of properties and work with multiple agencies. Fairness to both the landlord and the tenant is key to any decent professional agency. This hasn't been the case so far with Seymours Woking. Add to this they are terribly slow in responding and you get to chase so many times to get a tiny step forward.

Alain · 20 January 2022

★★★★★ 1/5

Trustpilot

I am so disappointed firstly not stated…

I am so disappointed firstly not stated in promotional brochure or even when visiting a potential home about a property having a cess pool.Then after leaving a message no one had the descency to return my messages.obviously they did receive my message as within mins thé property was back on for sale.Lack professionalism and customer care.minus 1 star

Rob · 15 January 2024

★★★★★ 5/5

Trustpilot

Vince and team made the experience…

Vince and team made the experience incredibly smooth, with everyone achieving the desired outcome. Highly recommend the Seymours West Byfleet team.

J.P · 20 March 2023