Seymours West Byfleet reviews in Woking

★★★★★ 5/5

Trustpilot

Seymour’s have been great

Seymour’s have been very patient with us as we have touched base every few years to check out the local market. On finally finding a house we loved they helped sell our house within two days at asking price. Super friendly, easy to chat to and nice that they are local and know the area very well.

Kate · 3 December 2024

★★★★★ 5/5

Trustpilot

Quick smooth sale

Simon and the team were very friendly and professional throughout. I received regular updates on the sale of the house which went through smoothly and quickly. I would definitely recommend using Seymours.

Vicki · 22 September 2023

★★★★★ 5/5

Trustpilot

Great experience with the sale of 2…

Great experience with the sale of 2 properties this year. Both were completed quickly with good efficient buyers.

Anna · 9 July 2024

★★★★★ 2/5

Trustpilot

Could have been less stressful

Buying and selling properties is undoubtedly stressful. I found the initial meeting very friendly and positive. In retrospect, I think the price set was too high and I should have improved the bungalow before putting it on the market. I think the fact ‘it needed a lot of work’ led to loss of potential buyers and the drop in price needed to sell 7/8 months later was much greater than the amount of money required to upgrade. I guess we all hoped for a quick sale.Seymour’s undoubtedly worked hard to show many potential buyers the property for which I’m grateful.Once a buyer’s offer had been accepted there were many queries and I was not reassured that as a result of further surveys etc that the buyer was committed until out of the blue they wanted to complete the sale within the week. Exchange or completion dates hadn’t been discussed. Maybe a solicitor issue.However I felt forced to accept an early completion date which made things very difficult to arrange clearing and cleaning of the house and garden.We managed to do this working around the clock and I handed the keys in to Seymours and was met with frankly a disappointingly under whelming response. I thought estate agents usually made completion date a special occasion with flowers etc for the parties concerned! Clearly I am out of date.

Ailsa · 7 September 2023

★★★★★ 5/5

Google

Kirsty was fantastic keeping us up to date throughout a challenging probate process. Thank you to her and the team for helping make our house purchase as smooth as possible.

Matthew · 25 October 2023

★★★★★ 5/5

Google

We purchased through Seymours WB and could not recommend them highly enough. Kirsty was amazing all the way through the process, very responsive, friendly and professional. Thank you so much!

Dean · 25 October 2023

★★★★★ 5/5

Google

Definite 5 stars - it took longer than we expected to sell our house (using other agents) - Seymours, West Byfleet are professional and persisted with different marketing, and good viewings (thanks Rahim!). The after service with Anna is also worth a mention - diligent and thorough to ensure the solicitors and chain crack on. Thank you!

Sativa · 26 October 2019

★★★★★ 5/5

Trustpilot

Would 100% recommend

Fantastic experience start to finish. 3 months from viewing to completion thanks to fast acting staff which surpassed all expectations. Incredibly helpful and quick with emails - responding to all of my (many, and potentially silly) questions as a first time buyer. Constantly checking in to make sure everything was going smoothly, and following up quickly on enquiries.

Hn · 1 November 2024

★★★★★ 5/5

Trustpilot

We used Seymour’s camberley to sell and…

We used Seymour’s camberley to sell and we couldn’t recommend them enough, they were there every step of the way to help get our sale through, even when things became difficult as they inevitably do Harley was there to help and resolve any problems.We cant thank Seymour’s enough !

Mark · 23 October 2021

★★★★★ 5/5

Google

We've had a great experience with Seymours and in particular Kirsty from the sales progression team. Would definitely work with them in the future.

Samantha · 23 February 2024

★★★★★ 1/5

Trustpilot

Deceived by Seymours to proceed with purchase

Seymours tricked us with the completion date for purchasing a property, never-ending chains, etc. When we were about to pull out due to delays, they told us we would be able to store our belongings at the new property's garage the day before completion. The person who said to have arranged this (I have it written on emails) is now on annual leave and we've found ourselves stuck in the street with our belongings. No words to describe the unprofessionalism, let alone the integrity of these Seymours people.

Belén · 16 August 2023

★★★★★ 2/5

Trustpilot

Not the best experience

Seymours are well known in Woking and they gave a very competitive fee and price so we opted for them. They were aggressive at getting people through the door as their main tactic. Meant we had a lot of viewings which was good but we didn't have any offers early on. Had to cut prices a couple of times, and then they released a similar property a few weeks later which really put us on the back foot. Felt they had overpriced us from the off. All good getting people through the door, but felt that it was a numbers game more than anything and we had bad luck too. When we did finally get an offer, it was lower than hoped (almost 15% lower than the first quoted - to be clear, the market was trending downards too). We had been waiting a while so we accepted only to find the buyer raising issue after issue. Not sure how the property was pushed to the potential buyer but Iit got too much as they asked for discount after discount, so we decided to pull it from them and moved to another estate agent in the area. We sold through them within 6 months. Other people seem to have a good experience with Seymours Woking, but ours wasn't the best

Mike · 11 August 2023

★★★★★ 5/5

Google

The Seymours team at West Byfleet were brilliant. From Kirsty and Vince through to Luca, Jake and Lucy, first class engagement and helped us to get our new property, even though it wasn’t straight forward. We cannot thank them enough, brilliant!

Pete · 25 October 2022

★★★★★ 2/5

Trustpilot

Poor communication

Poor communication. Emails not responded to. Most times an automated message says they can't take your call. A lack of updates regarding buying. They need to up their game or loose customers.

Bass_Pilot · 5 September 2025

★★★★★ 5/5

Google

Seymours were amazing estate agents! Photos were amazing, super quick to progress the sale and overall great service. Highly recommended to anyone in the New Haw/West Byfleet area.

Leanne · 25 October 2023

★★★★★ 5/5

Google

The Seymours estate agents in West Byfleet have been fantastic in helping us purchase a property in Byfleet. Especially Alex, Jake and Fiona have been extremely professional in helping us complete the deal. They have kept us well informed through out the process and communicated well.

Jana · 13 January 2022

★★★★★ 5/5

Trustpilot

Seymour’s was so helpful especially…

Seymour’s was so helpful especially Kirsty.she communicated with every step of the way.

Kim · 16 August 2024

★★★★★ 5/5

Google

I am very satisfied with your service

Lianzeng · 11 April 2026

★★★★★ 1/5

Trustpilot

Terrible Experience as a buyer

We have just pulled out of a house purchase and a large part of that was due to the incompetence of Seymours. Never told the sellers of any of our appointments to visit the house which caused so many delays, the solicitors they recommended we even more hassle to work with, any time we rang Seymours to discuss something they had no idea who we were even though we were speaking with them frequently, their manner came across as very lazy and uncaring. Im not sure what they were getting their commission for. When we pulled out they pushed the blame to us but and took no responsibility, if we had done the purchase through better agents we would probably be in the house now. Such a terrible experience and we feel so bad for the sellers as it could have been such a different story.

ER · 21 June 2023

★★★★★ 5/5

Google

I recently sold a house through Seymours West Byfleet. Although the market was not great through Summer '23, Seymours worked well to price the property, get the viewings, and sell it. Once sold the exchange/completion process took a while because of Buyer constraints and poor conveying choice, but through this period Seymours (Kirsty) did a great job in managing the process, validating the information and chasing/accelerating it as much as possible

Ian · 28 January 2024

★★★★★ 5/5

Trustpilot

Aaron was a great help

Aaron was a great help, find it tenants for our house promptly, have used this estate agents before and will continue to use them, so much better than others on the market, we were kept updated all the time on all developments.

Natalia · 23 June 2022

★★★★★ 1/5

Trustpilot

BEWARE THESE FRAUDSTERS!

I rented a property from Seymours recently and when I moved out they tried the classic tactic of falsifying/ exaggerating damages in order to profit. Mark on the worktop? Replace the entire worktop.Mark on the floor? Replace the entire floor. They tried to charge me for a replacement hallway bulb that stopped working shortly after I moved in. They even had the audacity to try and charge me for the entire place to be repainted even though it needed a coat of paint when I moved in! They honestly think that if they press you enough to pay their ridiculous 'damage' fees that you'll simply give in and pay due to ignorance or them threatening you. They think they can refurbish entire properties and bill tenants for the privilege, absolutely shocking behaviour. I've made a complaint about them and sent my evidence to the deposit holding company. If you're in the same situation, email me at seymoursarecriminals at protonmail.com and I'll happily pass on the evidence I have of them lying.

Rob · 11 June 2023

★★★★★ 5/5

Google

I have just completed on a property bought through Seymours. Due to a lease extension being involved, several parties were involved. Sales Progressor Kirsty, doggedly chased all parties throughout, to make sure the purchase happened. The huge effort Kirsty put in, constantly keeping me updated, was above & beyond my expectations, bearing in mind their sales commission was probably the smallest on their books (it’s a very small flat!) I cannot recommend them enough.

Sue · 25 October 2023

★★★★★ 1/5

Trustpilot

Frustrating experience as a buyer

As a buyer, Seymours were difficult to deal with. They didn't show up for appointments we'd booked, and we got bounced around different points of contact, making it hard to get updates. Then when we did find a house with them, we were harassed for updates on an almost daily basis, despite it being their clients, the sellers, that were holding things up. Their various branches do not communicate with each other, as we were still getting bombarded by other branches with details about other houses after we had found ours - most of which did not meet our requirements in the slightest. It all felt quite unprofessional and frustrating, unfortunately.

Megan · 11 May 2023