Trusted Agent profile · Woking, Surrey
Verified
★★★★★
489 reviews across 3 platforms
Bridge House, Goldsworth Road, Woking, Surrey, GU21 6JT
Part of Curchods, see every office.
Curchods's office in Woking, Surrey, at Bridge House, is rated 4.7 out of 5 across 489 reviews on three platforms, including 446 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Curchods (Woking) were very supportive and epitomise why inernet agents are a bad idea. When it goes wrong (buyer pulling out) you need an agent to reposnd ...Read all 2 from sellers
I have done business with Mark twice on both occasions he was very professional and very helpful ,he has good communication skills, Prompt in getting back to us ...Read all 2 from buyers
Curchods Woking is a leading estate agency offering expert property sales services in Woking and the surrounding areas. Located at Bridge House on Goldsworth Road, the office is staffed by a highly experienced team dedicated to delivering a first-class customer experience. Whether you’re looking to buy or sell, Curchods Woking provides professional guidance, in-depth local knowledge, and award-winning marketing to ensure a smooth and successful transaction. The team at Curchods Woking has an excellent track record in selling a wide range of properties, from stylish town-center apartments to large family homes in sought-after locations. Their expertise, combined with a proactive approach, ensures that every client receives tailored advice and support throughout the buying or selling process. As part of the wider Curchods network, the Woking office benefits from strong regional connections, a large database of buyers, and extensive online and offline marketing to maximize property exposure. The office is open Monday to Saturday, with flexible appointment options available. Our Woking office is also home to our Woking lettings branch, run by Lettings Manager, Alex Bassett-Romo.
The Trusted Agent 2026 results for Curchods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
5/5
GoogleSmoothest, no hassle process in Woking. Jasmine has been very supportive towards every aspect of the moving in.
Thank you Tapan, Delighted to have been able to support you throughout your move. Kind regards Lee Murphy - Partner.
5/5
GoogleExcellent service, Gemma is always very responsive, sorting out every problem we've had in the first few months of our tenancy.
Thank you Jose for taking the time to leave your 5* review. We are delighted Gemma has provided such a great service. Wishing you all the best in your new home, from the team at Ashtons
5/5
GoogleRobert has been fabulous from start to finish
Thank you Lucy for taking the time to leave us a review. Robert will be delighted to hear you were pleased with the service he was able to provide. We do hope to be able to work with you again in the future. Wishing you all the best, the Ashtons team.
5/5
GoogleEllyshia was wonderful to work with. She was very patient with first time buyer questions and super proactive dealing with solicitors. We felt well looked after
Dear Elizabeth Thank you for your kind 5 star review and feedback which I will duly forward to … More
1/5
GoogleWorking with Ellyshia to purchase a property was not a good experience. I first viewed the property and fell in love with it, I keenly told Ellyshia I would consider my offer and let her know the next day after viewing it. By the time I rang her after work, she had told the sellers to accept a rental offer instead of selling. Despite me saying I wanted to make an offer, the property was gone. 6 months later it returned to market, I would have thought Ellyshia would give me a call or an email just to check if I was still searching, since she knew I wanted to make an offer on it previously, but I had nothing. Luckily I discovered the property again online, and keenly called Curchods to get my offer in. I spoke with Mark who was great, but it was the end of the day so he was going to get Ellyshia to call me in the morning. I never got that call. I called Curchods 3 times that day, and never heard from Ellyshia. On the 3rd call Mark spoke with me, and he put my offer forward to the sellers. A few quick calls later, I had offer accepted! Hooray! Mark got it done! Thanks Mark! Unfortunately, going forward I was dealing with Ellyshia again. We often had games of cat and mouse trying to catch eachother at the right time to speak, she was not available, I was not available, whatever. Every single call from Ellyshia would start the same “Hi I hope you’re wellll” and I will have that phrase burnt into my mind until the end of time. I wish her greeting would change once in a while. It never did. Anyway, I was told the tenant would leave the property in 6 weeks after I got offer accepted, which was fine. Unfortunately, Ellyshia must have kept telling the sellers that the right thing to do was to extend the tenancy because it happened multiple times. Early March turned to late April before the tenant was out. Every time I asked when they were leaving, I got a later date. Despite me waiting several months for the sellers to get rid of their tenant so we could finalise the purchase, when I was waiting for the lender I got no patience from Ellyshia. Every day she rang me and emailed me. Every day I would hear “Hiiii I hope you’re welllll” in her fake friendly greeting voice. Update? Can I have an update? Despite being told I would update her when I have an update. Where was this pestering “lets get this done” attitude in the months prior when I wanted to get into the flat? I was patient with the sellers because I wanted the flat, but there was no patience reciprocated at the end. Even asking Ellyshia for basic information, it took days to get answers. Ellyshia told me the flat had been professionally cleaned, but I’ve spent the past 2 evenings in the flat doing nothing but clean. Anyway, I am happy with my flat, but the buying experience and dealing with Ellyshia was not good, then again everyone else I briefly dealt with at Curchods was lovely and helpful. Thank you Mark for getting my offer accepted so swiftly. It was a shame your swift and effective pace was not kept up in the process by your colleague.
5/5
GoogleChurchods were fantastic throughout our house sale and were diligent in chasing the solicitors up and down the chain to ensure the sale progressed as smoothly as possible. Special thanks to Ellyshia for pushing the sale over the line but …
Dear Richard, Thank you for your commentary and 5 star review. Accepting an offer is of course only the beginning of the journey and I am delighted that we managed to … More
5/5
GoogleAs a buying agent Jess has been fantastic and helpful in multiple purchases. Very diligent and organised and easy to deal with. Thanks Jess!
Dear Tom, Thank you for your review and kind words. Here's looking forward to your next … More
5/5
GoogleJasmine was extremely helpful helping us secure the rental property that we both loved. Highly recommend
Thank you for leaving us a such a nice review Claire! We're glad to hear you're happy with your new home and that you had a pleasant experience. Alex, Jasmine & Emma
5/5
GoogleMillie and Isobel have been a breath of fresh air. During what is normally a very stressful time, they worked incredibly hard for us as buyers and brought a human touch that we truly valued, rather than being purely sales-focused. Professional, personable, and excellent communicators both written and verba, they made the whole process feel smooth and supported. We’ll be using Curchods again in the future and recommending them to all our friends. Thank you so much. We couldn’t be happier in our new home!”
5/5
GoogleA very good experience with Curchods, Woking selling our late mother's house. A buyer was secured just a few days after the house going on the market, communication has been good throughout the sale process, all very professional.
Dear Graham Thank you for choosing Curchods to sell your late mother's house. We are thrilled to hear about your positive experience and are glad we were able to secure a buyer quickly. Our team prides themselves on their professionalism and communication throughout the sale process. It was a pleasure working with you. Kind regards Lee Murphy - Partner
5/5
GoogleBen Brooks was outstanding, securing a tenant for me and always being accessible for communication. I couldn't have hoped for better service. His proactiveness and initiative set him apart from other agents I've dealt with. His consistent …
Hi Nick, thank you for sending in the review and I'm glad Ben did such a good job. All the very best for us all. Mark, Ben and Bella.
5/5
GoogleThe team at Curchods Woking have been extremely helpful throughout this process. Alex is knowledgeable and professional, exactly what you want in an estate agent! Emma and Sophie have been wonderful as well. Thank you for everything. …
Hello Santos, Thank you for leaving us such a nice review. It was a pleasure working with you. … More
5/5
GoogleDylan is an asset to your company! We were hunting for a flat for a long time and Dylan was amazing - he always went above and beyond to find us flats that suited are needs. He has been helpful throughout the whole buying process. If you’re looking for a flat in Woking, ask to speak to Dylan. Thank you, Dylan!
Dear Vicky, Thank you for your kind review. Looking at the property you have purchased I … More
5/5
GoogleCurchods were very helpful in the negotiations of our house purchase and Ellyshia was especially friendly and always tried her best.
Thank you very much for your 5 star review it means a great deal to me and my team. We wish you all the very best in your new home and look forward to working with once again in the future. … More
5/5
GoogleWe used Curchods to help us find our first rental property and they were absolutely amazing. Ben Brooks was who helped us find our property and he was amazing at staying in …
Thank you Esme and I'm glad that Ben was so helpful. Hope you are really happy in your new home. Best, Mark, Ben and Bella
5/5
GoogleI recently rented my property with Curchods Woking and dealt with Mark Richmond. Mark and his team were fantastic to work with, taking all of the stress out of managing the process of finding me a tenant and managing all of the paperwork and contracts. The whole process was so quick and stress free! Thank you!
Thank you Amy and we are very grateful for the review. Hope you are all well. Best, Mark
5/5
GoogleFrom start to finish the sale of my property went really smoothly. From the initial visit for a quote to getting the price I wanted for the property to finally exchanging and completing. There were no hiccups or hassle - simples.
Dear Gill, Heart warming feedback very much appreciated. Delighted to hear that everything went to plan hassle free and without the hiccups as you say! … More
5/5
GoogleWe have only moved twice in the last 30 years and have used Churchods for our sale on both occasions. We have found all of their staff highly professional throughout. Potential buyers were well screened and genuinely in the market for our type of property. We have no hesitation in recommending.
Dear Chris Thank you for your review and for returning to Curchods! It was a pleasure working with you and selling such a fine property. Best of luck in your new home and thank you once again. Kind regards Lee Murphy - Partner
5/5
FacebookI initially gave them one star as my husband and myself had not very pleasant experience with a couple of agents in their Kingston office (still left my initial comment at the end). However, they tried to make it right after we made an official complain to the director and our landlord. So I thought they deserve to get reviewed again after all the hard works they've made to resolve our problems. Michael, their Group Managing Director, is very genuine and trustworthy. He visited our place to investigate the issues all by himself and logged everything in details then he put all in action straight away. We were appointed with 2 new agents to look after our issues and they were very helpful and fairly fast in responses. It still took a couple of months to get most of things sorted but that was just because of the bookings with technicians. They were great with follow-ups and fast responses through out the whole process and we are very happy with our place now. I want to say special thanks to Michael for being very kind, genuine and supportive. -------------------------------------------------------------------------------------------Initial review:Utterly disappointed with their service. They don't even deserve one star. The worst agent we've ever dealt with. Recently rented a flat through this agent in Kingston area but had to chase them up for over 2 months for a few issues as soon as we moved in but no one seems to care once they got the money. And there is no such contact/email details for official complain whatsoever on their website or anywhere. How sneaky. Hundreds of calls and emails. Lies after lies then no response. This is totally mis-selling. Maintenance promises on their contract is purely just a lie. Don't trust this agent. Avoid if you don't want to get tons of stress and ruin your new life plan.
Dear Nicky I'm very sorry that you encountered difficulties following your recent move into the property. I was pleased to be able to meet you personally this week and as agreed I'm overseeing some required maintenance issues. And I've taken steps to …See more
5/5
GoogleCurchods Woking were fantastic throughout the marketing and selling process. From Lee initially and then working closely with Dylan, it was an overall efficient, smooth process. Thank you Dylan for your guidance and communication along the way. 😊 …
Dear Jo, Thank you so much for your review. It has been an absolute pleasure working with you and thank you so much for the opportunity to represent you. … More
5/5
GoogleMark, Bella and his team helped us both professionally and methodically with the refurbishment of our home. They went on to find a tenant who we are very pleased with. We would certainly recommend them as an excellent team.
Thank you so much for the review and myself and the team really enjoyed the opportunity to help you get the house ready. The tenant seems very happy there too. Best, Mark
5/5
GoogleCurchods Woking helped me find my new home. They were prompt in communication, were very helpful throughout the whole process, and ensured everything was in place as I moved in. I would highly recommend them and thank them for a very professional engagement. I would like to specifically call out Alex Bassett-Romo for showing me the house and Jasmine Goodman for ensuring a great move in experience. Thank you. Regards, Deep.
5/5
GoogleJustin, Mark and the team were wonderful throughout the whole process. Would thoroughly recommend.
Dear Matthew, Thank you for your five-star review and feedback. Any recommendations are … More
5/5
GoogleThank you to Alex White and the Ashton’s team for finding me a buyer for my flat. Communication has been excellent and I look forward to a successful completion within the next few weeks.
Thank you Julie for taking the time to leave your 5* review, its much appreciated! Wishing you all the best for a speedy completion!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Curchods's Woking office has 489 reviews across three platforms: 446 on Google, 38 on Facebook (across the whole business), 5 on View Agents.
Curchods Woking is rated 4.7 out of 5 across all 489 reviews, and 4.8 out of 5 on Google from 446 reviews.
Yes. In The Trusted Agent 2026 awards: Curchods, Woking won Gold.
Curchods Woking, Bridge House, Goldsworth Road, Woking, Surrey, GU21 6JT.
