Every review we hold for the Witney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRachel from Finders Keepers is amazing, very helpful, patient, always in touch with us and keeping us informed every step of the way.
We are just waiting to receive the keys to our dream house thanks to their work. Great cooperation, very professional attitude towards the client, very positive impression after viewing. I recommend cooperation with this agency and Rachel!
Magda · 29 January 2024
Agent replied · 25 October 2024
Thank you for leaving this wonderful five-star review for Rachel and the Witney team. I'm sure they will be delighted! Joanne (FK)
★★★★★ 5/5
GoogleThis is our first rental through Finders Keepers in Witney and have found them incredibly professional and responsive. Sally is a pleasure to work with. thank youPositiveResponsiveness, Professionalism
Helen · 26 October 2022
Agent replied · 25 October 2024
You're welcome! Thank you for leaving this great five-star review for our Witney team . Joanne (FK)
★★★★★ 5/5
GoogleMy experience as tenant with Finders Keepers is entirely positive.
From the very beginning of renting process I can recommend the agency for keeping tabs on all the necessary paperwork and organizing everything timely. I was very well informed on all steps taken during the process, making the experience far less stressful.
Since my move-in all my inquiries were always resolved immediately as well.
I sincerely recommend renting with this agent :)PositiveResponsiveness, Quality, Professionalism, Value
Sath · 26 October 2022
Agent replied · 25 October 2024
Thank you for this review and recommendation! Victoria (FK)
★★★★★ 5/5
GooglePaul has been terrific start to finish, communicative, friendly, warm and efficient.
Jamie · 26 October 2023
Agent replied · 25 October 2024
Thank you for this great review for Paul in our Witney office, Victoria (FK)
★★★★★ 5/5
GoogleFantastic service from Jen in the Witney office! Broken boiler with 3 young children was a big worry! Jen had an engineer out within the hour and a boiler replacement booked for the next day. All over the bank holiday weekend! I couldn't fault the care and attention Finders Keepers give to their tenants, Second to none service! Thank you!
Kathryn · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave this review. It's really great to hear that Jen was able to help you so quickly with your broken boiler, Victoria (FK)
★★★★★ 5/5
GoogleGreat service provided by Finders Keepers. Paul Thomas has been professional and extremely helpful with all aspects of renting a property. Would highly recommend.PositiveProfessionalism
Katy · 26 October 2022
Agent replied · 25 October 2024
Thank you for your recommendation and five-star review for Paul and our Witney team. Joanne (FK)
★★★★★ 5/5
GoogleRe: Witney Finders Keepers Review.
I’m writing this review to congratulate FindersKeepers Witney with their ongoing outstanding customer service and professionalism.
Special mention goes to Sally Whiteside who has been most sympathetic with the changing demands Covid has had with me personally and her exceptional communication and liaison skills with my landlords.
I simply can’t recommend highly enough the team over at FindersKeepers Witney - thank you and well done!
Michael Moffatt.
Nick · 26 October 2022
Agent replied · 25 October 2024
Hi Nick, thank you for such great comments for out Witney team, we are glad that they were able to make your move stress free and we wish you happiness in your new home. Anna (FK)
★★★★★ 4/5
GoogleWe have been landlords for twenty years and FK have provided the management that we required. Any issues with the house or tenants have been handled quickly and professionally giving us that peace of mind that is necessary when living the other side of the equator. The staff are very competent and have provided rapid feedback that allows decisions to be made quickly. For long term landlords such as us they have been ideal and can be highly recommended.
TOM · 26 October 2021
Agent replied · 25 October 2024
Thank you for leaving this superb review for the team in Witney! Victoria (FK)
★★★★★ 5/5
GoogleI contacted finders keeper from Jamaica and they did everything in their power to make sure i got a wonderful house to rent in time for my arrival in the UK. They went above and beyond. I RESPECT them for that.
Alfred · 25 September 2024
Agent replied · 25 October 2024
This is great to read. Thank you for taking the time to leave this five-star review for our Witney team. Joanne (FK)
★★★★★ 5/5
GooglePaul Thomas and his team went above and beyond to find us suitable tenants. Always responsive and reactive to requests. Highly recommend!
Nicholas · 26 October 2022
Agent replied · 25 October 2024
Thank you for leaving this five star review for Paul and our Witney team, and for your recommendation! Joanne (FK)
★★★★★ 5/5
GooglePaul was extremely friendly and professional. He kept us abreast throughout the negotiations which made the rental negotiations seamless.
Matthew · 26 October 2022
Agent replied · 25 October 2024
Thank you for this superb review for Paul - it's great to hear your renting process was so smooth. Victoria (FK)
★★★★★ 5/5
GoogleWe’ve had a great experience searching for a quality rental property with Finders Keepers. We have been in contact with a few of the team, all have been friendly, helpful and professional, but Rachel especially. She has supported us throughout our journey, answering our questions and communicating throughout. We would highly recommend Finders Keepers.
Hannah · 26 October 2023
Agent replied · 25 October 2024
Thank you for this great review for Rachel and the team, Victoria (FK)
★★★★★ 5/5
GoogleHave been a tenant of Finders Keepers Witney office for a number of years. Can’t recommend them highly enough, very helpful at all times, extremely professional and you have to respect and admire the high standards! Wouldn’t go to any other agent!!
Maryse · 28 May 2024
Agent replied · 25 October 2024
Thank you for leaving this fantastic five-star review and for recommending our Witney team! Joanne (FK)
★★★★★ 5/5
TrustpilotFinders Keepers are way ahead of other…
Finders Keepers are way ahead of other agents in terms of knowledge, efficiency and helpfulness. I've worked with them for 20 years. They helped my son as a student tenant and more recently me as a landlord representative in my work and landlord in my own right. Helen Dunn, in particular, is highly capable and I rely on her to deal with the legal paperwork and trust her to make sure I'm fully current with regulations and documents.
Arrabida · 8 February 2024
★★★★★ 5/5
GoogleReliable and professional service throughout the tenancy. Not cheap, but worth it for peace of mind in all aspects of renting as a tenant or landlord. Thank you Sally Whiteside and team.
Tony · 27 October 2018
Agent replied · 25 October 2024
Hi Tony, thank you for this wonderful feedback - the Witney team will be delighted to read it! Victoria (FK)
★★★★★ 1/5
GoogleI would not recommend that Finder keeper.
We had several problem to get our deposit back. Their fees are expensive as well for a minim of services.
If you are Ready to loose money !... it’s up to you as they are really demanding regarding the final checkout. Of course when we started to rent the house they won’t let you know that you will have to pay a loads for: professional carpet cleaner, professional windows cleaner, professional oven cleaner, professional general cleaning ... . At the end they will ask for all of these invoices as a prove and you won’t be able to get back your entire deposit if you haven’t done this.
Good luck everybody!
Claire · 27 October 2018
Agent replied · 25 October 2024
Hi Claire, thank you for your feedback. I'm sorry to hear that you felt you had problems getting your deposit back at the end of your tenancy. I will report back to the office so that they are aware of the situation. However, I did just want to focus on one point, for anyone else reading these reviews: you mentioned that you weren't told you had to have the property professionally cleaned at the end of the tenancy (including carpets). This is actually one of the clauses in the tenancy agreement/contract (which all tenants read and sign before the tenancy starts) and your Property Manager will have discussed the check-out process and what is expected approximately one month before the end of the tenancy. Kind regards, Victoria (Senior Marketing Manager)
★★★★★ 1/5
GoogleThe worst experience you can make. Definitely do not recommend this F&K office. The letting agent promised us an "immaculate" property. We found the total opposite. Although it was promised that the property will be cleaned professionally before we move in there were hundreds of dead flies on the floor. I found papers and pens under the bed and the washing machine wasn't used for 6 weeks and the door was shut. Imagine how smelly it was...*uggly*
After we complaint F&K came back and said that the property is managed by the landlord and we have to speak to them.
In our opinion they should have checked the tidiness of the property before handing out the keys. The compensation is ridiculous. We should have gone in a hotel and invoice F&K.
Will never go to F&K again.
Thank you very much for you reply, Victoria. Unfortunately it is not very helpful and not true. The property was not professionally cleaned and it looked exactly the same as at the viewing 4 weeks earlier.
We had to solve everything on our own and nobody of F&K came over to help or even just picked up the phone and spoke to us. They took the money and left. No customer service at all. That should not be the way to treat tenants. Till today (2 months later) we did not get any refund for their mistake. They just forward everything to the landlord. Definitely can't recommend F&K.
Please decide yourself from the pictures if this has been cleaned 2 days before we moved in.
Christian · 27 October 2018
Agent replied · 25 October 2024
Hi Christian,
thanks for your feedback - I was sorry to read that you were unhappy with your recent experience. I understand (from speaking with my colleague in our Witney office) that the property had been professionally cleaned two days before the tenancy started, so I am sorry to hear that you found some issues upon moving in. I believe that you have resolved the situation directly - including the compensation you mentioned, so I hope that the rest of your tenancy goes well.
Kind regards,
Victoria Lyall, Senior Marketing Manager
★★★★★ 5/5
GoogleI have never rented before in my life so was terrified of the process. But Finders Keepers in Witney guided me through every step of the way and made everything so easy. They are very professional and friendly and more importantly, approachable. Nothing is ever too much trouble for them. I would recommend them to anyone thinking of renting a property.PositiveProfessionalism
Gill · 26 October 2022
Agent replied · 25 October 2024
It's great to hear the team in Witney guided you through the rental process! Victoria (FK)
★★★★★ 4/5
GoogleThe team Rob, Sally, Rachel, and others from Finders Keepers, have all contributed to our pleasant experience renting through this company. When we moved in there were a few issues that needed fixing and were delt with promptly. Communication has been clear from the beginning and we feel comfortable to get in contact if we need to. Thank you.PositiveResponsiveness, Professionalism
B1093 · 26 October 2022
Agent replied · 25 October 2024
You're welcome and thank you for leaving this review for our Witney team - Joanne (FK)
★★★★★ 5/5
GoogleSally was very helpful and we have been enjoying staying at freeland for tow years. Very professional and friendly staff as well
Jie · 26 October 2020
Agent replied · 25 October 2024
Hi Jie, thank you for posting this great review for Sally and the Witney team. Anna (FK)
★★★★★ 5/5
GoogleRachel at Finders Keepers has been brilliant throughout the rental process. She went above and beyond our expectations to facilitate an out of hours viewing as we are moving long distance. Overall, we would recommend FK to anyone moving to the area.
Matt · 26 October 2023
Agent replied · 25 October 2024
Thank you for this great review for Rachel, it's wonderful to read! Victoria (FK)
★★★★★ 5/5
GoogleI am a landlord with Finders Keepers and have found them to be very professional at all times. They keep me updated and respond to queries very promptly. I wanted to particularly mention Rob Tupman and Barbara who I had received excellent service from . I would highly recommend working with the Witney office
Jo · 26 October 2022
Agent replied · 25 October 2024
Thank you for taking the time to leave this five-star review for Rob, Barbara and our Witney team. We are pleased to read about your experience and really appreciate the recommendation - Joanne (FK
★★★★★ 5/5
GoogleI've used Finders Keepers in Witney as a landlord and a tenant over the years. I can't fault their professionalism and friendliness. Really lovely people to deal with.
Andy · 27 July 2024
Agent replied · 25 October 2024
Thank you for leaving this wonderful five-star review for our Witney team. Joanne (FK)
★★★★★ 5/5
GoogleFinders Keepers has been exellent agency, they are very organized and responsible, I must say a massive Thanks for all the support specially, Paul who was the first contact I had to find this beautiful house. Thank you all of you.
Camila · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking time to leave this great review for Paul and the team in Witney! Victoria (FK)
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