Trusted Agent profile · Witham

Beresfords Lettings reviews in Witham

4.6

★★★★★ Excellent

963 reviews across 2 platforms

29 Newland Street, Witham, CM8 2AF

Part of Beresfords, see every office.

Beresfords's office in Witham, at 29 Newland Street, is rated 4.6 out of 5 across 963 reviews on two platforms, including 216 Google reviews rated 4.7.

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4.7 / 5

216

Reviews on Google

This office

Trustpilot logo

747

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Witham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Lauren Senior

Lauren Senior, Renew Coordinator, was absolutely fantastic throughout my enquiry. Super fast responses, very professional, helpful, and friendly from start to finish. She made everything clear and easy to understand and kept me updated the whole time. Really appreciated the excellent customer service highly recommend!

Basy · 6 May 2026

Agent replied · 4 June 2026

Hi Basy Thank you for posting your detailed review. I am pleased that Lauren provided you with an efficient and professional service, maintaining clear communication with you throughout. It's great that you would not hesitate in recommending us to others and we all thank you for the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Supportive and Helpful

During a recent visit Jack was as supportive and helpful as ever. He looks out for the interests of both the tenant (myself) and the landlord, which means we are well looked after by Beresfords and can feel at home in the property. Jack is friendly and professional, and follows up quickly and efficiently. Thank you Jack!

Kay · 21 June 2024

Agent replied · 24 August 2024

Hi KayMany thanks for taking the time to provide us with your detailed feedback following your recent dealings with Jack and rest of our lettings department at Braintree. I am pleased that your experience of dealing with us was positive and that you felt fully supported throughout the process. I know that Jack in particular will be grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

James Annetts professional and Knowledgeable. My first interaction with James at…

My first interaction with James at Beresfords was very polite and professional. He listened to my individual needs and swiftly responded matching me with properties that I hadn’t previously seen, after searching for many months. I would highly recommend James Annetts at Beresfords above all other Estate Agents in the local area. First class service!

Mel · 24 July 2024

Agent replied · 24 August 2024

Hi MelI am so pleased that you found James polite and professional, and that he matched you effectively with properties that met your specific requirements. I know he will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Paul was simply fantastic.

Paul was simply fantastic.Having had a relatively complicated referencing process, under stressful time constraints, he showed empathy and was persistent in reassuring us - leading to us securing the property we wanted to rent. The team at Beresfords were great to deal with and we couldn't be happier with the service.

Warren · 25 September 2024

Agent replied · 28 October 2024

Hi Warren,Thanks for providing your feedback and I am pleased that you were impressed with the service extended to you by Paul in our lettings department in Billericay. I am so pleased that he and the rest of his team were supportive and that you were appreciative of their efforts. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

I’m so glad we chose Beresfords…

I’m so glad we chose Beresfords Havering for our lettings needs. We have had comprehensive dealings with Amy & Karen and both are an asset to the company. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for their housing needs within the particularly difficult market. Thank you Amy & Karen.

Hardeep · 13 October 2023

Agent replied · 12 June 2024

Hi HardeepI just wanted to reply personally, having read your recent review. I am pleased that you have been impressed with the way in which our lettings team have handled your queries and it is great that you would not hesitate in recommending us to others. We are all very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Rental Renewal

Rental property was due for renewal in January. Lauren contacted us and provided the options available and the current market rate.Lauren then contacted the tenants straight away and new terms were agreed within a couple of days. Good clear communication and Lauren made the whole experience very easy.

Deborah · 30 October 2024

Agent replied · 26 December 2024

Hi DeborahWe appreciate you providing us with your feedback from your recent tenancy renewal. I am pleased everything proceeded without issue and that you felt the communication between Lauren and yourself was effective. We always strive to make these negotiations as easy as possible for all concerned.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Jane Mann at Berefords Country and…

Jane Mann at Berefords Country and Village was an absolute pleasure to work with. From the moment she viewed our property, her professional advice and empathy in a difficult market was extremely appreciated. A clear communicator, very experienced, and always quick to respond. We very much appreciated her candid approach and support. Thank you.

Deborah · 22 July 2024

Agent replied · 24 August 2024

Hi Deborah,Many thanks for the great review for Jane, Branch Manager of our Country and Village department. With many years experience, you will have been in very safe hands. Jane is focused on delivering the best possible customer care and will tailor her approach dependent upon circumstances. She will guide and support throughout the process, keeping all parties regularly updated. Your 5 star award is much appreciated, we look forward to assisting you again in the future.Alison Horsley, Customer Service Manager

5/5

Trustpilot

Great Help With Our Deposit Return

After checkout, Jazmin supported us throughout the whole deposit return process and communicated very well between us and the landlord. Thanks to her help and professional handling of the discussions, we received our full deposit back. She was always responsive, helpful, and understanding.

Baris · 7 May 2026

Agent replied · 4 June 2026

Hi Baris Thank you for posting your recent review. It was great to read that Jazmin has been instrumental in the handling of the return of your deposit, keeping you up to date and well informed of proceedings throughout. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

I’ve been looked after & treated well…

I’ve been looked after & treated well during the process of finding a new place to live. I would definitely recommend this lettings agency to other people

Daniel · 27 August 2026

Agent replied · 25 September 2026

Hi Daniel Thank you for providing us with your recent review. I am pleased that you have been happy with the service provided to your during your recent search for a suitable property to rent. It's great that you would not hesitate in recommending us to others and we all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Lauren Johnson & Team were excellent

Lauren Johnson and the rental team were excellent. They kept me in the loop throughout and were very thorough in dealing with my requirements. Would highly recommend.

Christian · 24 August 2026

Agent replied · 12 June 2024

Hi Christian Thank you for providing us with your recent review. I am pleased that Lauren has been efficient and informative during your recent dealings with her and it is great that you would not hesitate in recommending us to others. We very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Recommendation of Beresfords Letting Team

Sian and Danny have been professional, helpful and efficient throughout the whole process. I would highly recommend the Beresfords letting team.

Lauren · 25 September 2026

Agent replied · 11 October 2026

Hi Lauren, Thank you for providing us with your recent review. I am pleased that you were happy with the service provided to you by Danny and Sian in our Witham office who were supportive and professional throughout your dealings with them. It's great that you would not hesitate in recommending us to others and we very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Great customer experience

I saw some properties advertised by Beresford. Made contact and one of their property consultant, Hannah Grant responded. She called me to get my specific requirements for my next rental property and she understood what I needed. After our initial chat, Hannah was on the ball. She was passionate and hard working always alerting to new properties not even on the market yet. She put me first and would call me as soon as a property (she knew I would like) was available to view. Showed me great customer services. I thoroughly enjoyed working with her and would return when in search of my next property.

Christine · 29 June 2022

Agent replied · 12 June 2024

Hi ChristineThank you for taking the time to post your detailed review. I was pleased to read your positive comments regarding Hannah and it is great that as a result of your recent experience you would consider using Beresfords again in the future. Also, many thanks for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

As a seasoned property investor I have purchased and sold 10's of properties over the years and have used pretty much every estate agent on the market. As far back as the first investment property I sold through them in 2010 Beresford's have been my preferred agent. Most recently Charlotte Micallef and her team have marketed and sold a property for me in Witham with very reasonable terms and achieving a return above what other leading agents in the town had said was achievable.

Richard · 17 June 2022

Agent replied · 16 June 2024

Hi Richard, Many thanks for the 5 star award and positive comments for Charlotte and the team at our Witham office. They all work hard to provide a quality customer service and we have many returning clients like yourself. With over 50 years in the property industry and our large network of offices, we can give any property maximum exposure with a view to securing the best possible asking price. We really appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

We recently got in contact with Charlotte from Beresfords to value our home. Charlotte was efficient from the start. She was honest, upfront and was very helpful. Charlotte wasted no time in sending over the paperwork for us to fill in and gave us an excellent rate. Charlotte valued our property far higher than other estate agents and made it clear how she was going to advertise our property. Once we’d filled in the paperwork, Charlotte kept us up-to date throughout the process and also made sure that she answered all of our questions and queries. She fitted in with our timescales and was very accommodating. She has taken beautiful photos of the property and within hours of our property going live, she already managed to secure several bookings. We couldn’t have chosen a better estate agent to sell our property and fingers crossed for a quick and easy sale, which I have no doubt Charlotte will push for with her enthusiastic and bubbly personality with an eye for detail and amazing people skills. Well done Charlotte!

Chloe · 17 June 2022

Agent replied · 16 June 2024

Hi Chloe, Many thanks for taking the time to leave such a fantastic review for Charlotte from our Witham office. You will have been in very safe hands with Charlotte as she is focused on providing the best possible customer care. She will guide and support at every stage of the journey, clearly outlining steps to achieve maximum interest on your property. Your 5 star award and positive comments are much appreciated and we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Trustpilot

Thoughts from a property virgin

Tessa and the team in lettings have been nothing but a joy to work with for the last 12 months.This was my first buy to let property and Tessa took her time, explaining everything to me clearly and concisely, avoiding all the pitfalls and helping me every step of the way, the fully managed service meant i never had to worry about the tenant in my property, who was checked and refferenced before entering and was put in constant contact if any issues arrose.I cant thank Tessa, Sarah, Dominique and the rest of the team enough for their hard work and service.

Thom · 7 June 2022

Agent replied · 12 June 2024

Hi ThomThank you so much for taking the time to post your recent review. We are all delighted that you have chosen Beresfords as your letting agent for your first buy to let venture. It is great that you felt supported throughout the process by Tessa and the rest of our lettings team in Colchester and I hope that we can continue to act for you for many years to come.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent and fast services

Excellent and fast services. My experience with Beresford letting has been a great and easy process. Great value for their services. Thanks to Chris and Abby for giving useful information and thanks to all the staff in Beresford letting. I really appreciate it. God bless you all and keep on with your hard works

Margaret · 23 May 2024

Agent replied · 12 June 2024

Hi MargaretThank you for providing your feedback following your recent dealings with your local Beresfords lettings team. I was pleased that your experience was a positive one and I know the team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Google

Senior Renewals Coordinator Lauren Mobsby was extremely helpful to find a good tenant. She was always available to answer any questions I had, and informed me on any updates right away. Working with Beresfords was truly comfort, flexible, professional and informative throughout the entire process!

Rakesh · 18 October 2024

Agent replied · 16 June 2024

Hi Rakesh, Thank you for your feedback. I was pleased to read your positive comments having dealt with our lettings department in Witham recently. I know that Danny Marsh in particular will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Beresfords Review

We was with Beresfords as tenants for one year, and was very impressed with the Customer Service shown by our Inventory Clerk (Melissa McGaughin) throughout our Tenancy. Melissa listened to our concerns and always gave time for any questions to be answered. When she conducted her Inspections, she was always polite, friendly and very respectful of the home. We had dealings with some other agents at Beresfords, where Customer Service sometimes came across rather poor at times when help was needed. Melissa was no doubt the best. Thank you Melissa, you make a great agent! - From all of us!

RN · 11 April 2022

Agent replied · 12 June 2024

Hi RNMany thanks for taking the time to post your detailed review. I am pleased that you found Melissa's approach professional and that she listened to any concerns you had.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

The whole team at Shenfield Beresfords…

The whole team at Shenfield Beresfords (especially Wendy!) are so helpfull and really put you at your ease through every step of selling your house in a really friendly way.They keep you fully informed of every step, nothing is too much trouble when you are having a few doubts! From the first visit to value your house and finally holding an open day where on the first day I was made an offer.I would thoroughly recomend them, best in Essex

Liz · 22 February 2022

Agent replied · 12 June 2024

Hi Liz, Many thanks for the 5 star review and positive comments for the team at our Shenfield office, and in particular Wendy. I am pleased to hear you were impressed with the level of service extended to you, as the team work really hard to provide the best possible customer care. They will guide and support from the first point of contact through to exchange and completion, keeping all parties regularly updated. Thank you for the recommendation, we look forward to assisting you again in the future.Alison Horsley, Customer Services Manager

5/5

Trustpilot

Excellent communication and customer focused

Excellent communication and customer service from Lauren regarding my tenancy query, clear and concise information provided.

Travis · 8 October 2026

Agent replied · 12 October 2026

Hi Travis Thank you for providing us with your recent review. I am pleased that you felt Lauren provided you with clear and concise responses to your queries surrounding your tenancy. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Google

Fantastic service! Out of all the agents my wife and I used during our house hunt, Beresfords were by far the best. Joe & Liz made the effort to check in with us on a regular basis to see how our search was going, which was really appreciated. Although we ended up finding our new place with another agent in the end, we would highly recommend Beresfords for anybody looking for a property in the area.PositiveResponsiveness, Quality, Professionalism, Value

James · 24 January 2022

Agent replied · 23 January 2025

Hi I just wanted to reply personally to your recent review about our lettings team in Witham. Naturally, I am disappointed that we were unable to find you a suitable property, but at the same time delighted that you were impressed with the level of service extended to you by Joe and Liz. I know they will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Ella was fantastic to work…

Ella was fantastic to work with professional, reliable, and approachable throughout the process. Everything was handled efficiently and with great attention to detail, making the experience smooth and stress-free. Highly recommend her services! Thank you Berestfords Team 🙌

Sachera · 18 December 2024

Agent replied · 26 December 2024

Hi SacheraI appreciate you finding the time to provide us with your feedback. I am pleased that Ella was professional, reliable and approachable throughout your process of renting a property. Our ultimate objective is to make such an experience smooth and stress free for our customers. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

The staff in Beresfords lettings

The staff in Beresfords lettings Department have been very professional & helpful in all matters relating to the change of tenancy in my property.

JohnKing · 5 August 2026

Agent replied · 25 September 2026

Hi John Thank you for providing us with your recent feedback. I am pleased that you have found our lettings team to be helpful and informative during your recent change of tenancy within your property. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

We are extremely pleased with the…

We are extremely pleased with the service that we have received so far.Abby has been extremely professional, helpful and precise with the service she has provided to us so far. She's been Brilliant. Similarly Cameron and James have also been brilliant throughout. Thank you all so very much!

J · 8 July 2024

Agent replied · 24 August 2024

Thank you so much for taking the time to provide us with your feedback. It's great that you have found Abby helpful and professional throughout, as have other members of our lettings team. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

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