Trusted Agent profile · Witham
★★★★★
963 reviews across 2 platforms
29 Newland Street, Witham, CM8 2AF
Part of Beresfords, see every office.
Beresfords's office in Witham, at 29 Newland Street, is rated 4.6 out of 5 across 963 reviews on two platforms, including 216 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witham.
Every review we hold for the Witham office, from every platform, shown as written. First names only.
5/5
TrustpilotAll of the team are helpful and the…
All of the team are helpful and the process of letting my flat has been very smooth.
Hi Richard Thanks so much for posting your feedback. I am pleased that you have found our lettings team to be helpful and you have felt that the process of letting out your property has been a relatively smooth process. We look forward to assisting you again in the future. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotAll staff involved where so helpful and…
All staff involved where so helpful and they worked hard to find us a property and would highly recommend
Hi Ricky Thank you for providing us with your feedback. I am pleased that you have been happy with the service our staff have provided to you and it is great that you would not hesitate in recommending us to others. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotHad a great experience in my time with…
Had a great experience in my time with Beresfords as a letting agent for my rental property. They were always happy to assist with any queries I had - helpful and reassuring with knowledge and expertise. Lauren Johnson in particular was an excellent point of contact - thanks for all your help and words of wisdom Lauren!
5/5
TrustpilotVery efficient Inventory Clerk
Very efficient Inventory Clerk - I found Hannah Grant helpful to deal with as a recently departing tenant. She did the final inventory report which was done without my attendance. The final report was finished very quickly, Landlords agreed to the release of security deposit and I was refunded the monies in less than a week (no deductions). To be clear my five star review is specifically for Hannah and not Beresfords as a company, which as a tenant, I found to be a somewhat indifferent company to deal with!
Hi Darren,We very much appreciate your feedback following your recent dealings with Hannah Grant. It's great that you found the check out process following expiry of your tenancy easy and efficient and that your deposit was refunded in full within a very short space of time. I know that Hannah will be very grateful for your kind words. I would be keen to find out a little more about your experiences as a tenant in general during your tenancy following the other comments made within your review. Please feel free to email me directly: sb@beresfords.co.uk.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotExcellent and friendly team who touched…
Excellent and friendly team who touched base frequently and made sure our wants were catered to when suggesting properties. Will be called upon again when we decide to move next. Special thanks to Paul and Alice.
Hi JosieWe appreciate you providing us with your feedback. I am pleased that our local lettings team have remained in touch with you on a regular basis during your search for a suitable property. Hopefully we can assist you again at some point in the future.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotProperty visits
I’ve been inspected by Amy 3 times since moving in 1 year ago. Amy is always very professional and always takes notes of any issues or concerns I have.
Hi SandraThank you for finding the time to provide us with your feedback. I am pleased that Amy has always adopted a professional approach when visiting the property which you rent. I know she will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleBereafords have been great so far, managed to squeeze us in for a viewing and we have been accepted on the house so are so pleased they managed to get us in. Thank you Eleanor and Danny at the Witham branch!
Hi Shani Many thanks for providing your feedback regarding your recent dealings with our lettings team in Witham. I am pleased that Danny and Eleanor were able to assist you efficiently and quickly in finding you a suitable property. I know they will both be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
GoogleOliver Beavis recently sold 27 St. Nicholas Road in Witham for myself and I could not be happier with the service that Oliver & Beresfords provided. Oliver was very efficient, communication was brilliant and he went above and beyond with regards to paperwork. He drove to the care home I live in to help me complete paperwork! to put the cherry on the cake, we achieved £15,000 over the asking price. 10/10 for Beresfords and Oliver
Hi Judith, Thank you for taking the time to leave such a great review for Oliver who is based at our office in Witham. Whilst Oliver and the team are committed to delivering the best possible customer care and will keep everyone updated throughout a transaction, it is pleasing to read that Oliver went the ‘extra mile’ to assist you. Your kind comments are much appreciated and we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotVery helpful throughout the letting…
Very helpful throughout the letting process and very prompt responses to our emails and phone calls
Hi Geoffrey Thank you for your recent review. I am pleased that have found the process of letting a property with us to be relatively easy and that our staff have kept you fully up to speed throughout with progress. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotFantastic experience
Fantastic experience. Very quick and efficient letting process. Responsive and very helpful answering any questions you have. Smoothest process I’ve had getting a flat :) . Amy was a great help and was very attentive and lovely. Christine was a great help too.
Hi PreciousThanks for taking the time to provide us with your feedback. I am so pleased that following your recent dealings with us your experience was very positive. We invest heavily in both training and development of our internal processes to ensure our clients' journey is as smooth and stress free as possible. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleSelling with Beresfords in Witham was a very smooth and professional experience. Charlotte was forthright and thorough with the valuation, dilligent in her preparations, and once chosen expertly managed the process of securing the right price for the property. Her communication was excellent and would always be in contact when she said she would. I would absolutely sell with Beresfords Witham again in the future.
Hi Phil, Many thanks for the 5 star award and positive comments for our office in Witham, and in particular Charlotte. I am pleased to hear you were impressed with the level of service extended to you. Charlotte prides herself on the quality of her customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
GoogleVery fast process. Got my house sold within 2 days. Very good communication with Kasey. Can’t fault the office at all
Hi Diane, Many thanks for the 5 star award and kind comments for Kasey and the team at our Witham office. It is pleasing to hear how efficient the team were dealing with the sale of your house and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotThey have been amazing
They have been amazing, there was a slight hiccup but Debby got it completely sorted and took all the stress away, couldn’t be more thankful
Hi Sarah Thank you for posting your recent review. It was great to read that Debby in our lettings department at Braintree was able to assist you with your recent issues, making the whole process stress free for you. I know she will very much appreciate your kind words. Steven Bond Managing Director - Residential Lettings
4/5
GoogleWe have recently moved into our new rental property, beresfords were very efficient and made the process so smooth for us. Always available at the end of the phone and quick to respond to emails. They left some lovely gifts in out new home and made sure the place smelled lovely. A great warm welcome to our new home and city. The only thing that could have made the experience 5* would be a pre tenancy clean of the new home.
Hi Tanya, Thanks for taking time out to provide us with your feedback. I am so pleased that our lettings team in Witham found you a suitable property to rent and that everything proceeded smoothly onto completion. I take on board your comments regarding a pre tenancy clean, but ultimately this is a decision that each landlord has to make and we can naturally only follow their instructions. I hope you enjoy your time living at the property. Steven Bond Managing Director - Residential Lettings
5/5
GoogleOlivia at Beresfords was helpful, friendly, informative and professional, she kept me informed at all times throughout the process of my sale.She was approachable and got back to me at all times. Her service was excellent and I would highly recommend her
Many thanks for the positive review for Olivia who is based at our office in Witham. Olivia works hard to provide the best possible customer care and will appreciate your 5 star award and recommendation. She will guide and support throughout the process, keeping in regular contact with all parties. Thank you for your kind comments, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager
5/5
TrustpilotRylie and Adam have been brilliant
Rylie and Adam were brilliant, both had professionalism and deep understanding of the local market and made the entire process seamless and stress-free. They went above and beyond to show properties that matched our needs and budget, offering valuable opinions and insights without any pressure.
Hi Mr. Dobson,Thanks so much for your feedback. I am pleased the lettings team at Brentwood impressed you with their approach and demonstrated their extensive knowledge of the local lettings market. We are all very appreciative of your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat experience with Beresfords
Our experience with Beresfords has been great, the team have given us lots of useful information with prompt responses and a welcoming approach. Thomas Enderby has been very helpful and has helped us through the process and was quick to assist us on any queries we had
Hi Laurie'elle,Thanks so much for providing your feedback. I was pleased to read of your positive experience, having dealt with our lettings department in Chelmsford recently. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
GoogleFrom the moment we booked to view our property, Jordan has gone above and beyond to assist us in purchasing our first home. Even when Jordan was unavailable, Ollie and the rest of the team were only to happy to help. They have kept in contact with us throughout the whole process and their customer service was second to none. Would definitely recommend Jordan if you are looking to buy a house in Witham!
Hi Dexter, Thank you so much for the great review for Jordan and the team at our Witham office. The guys are committed to delivering the best possible customer service, from the first point of contact through to exchange and completion. They will very much appreciate your 5 star award and kind comments. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.
5/5
TrustpilotKaty was very helpful and supportive…
Katy was very helpful and supportive for our check out. Detailed the expected outcome in a clear and concise manner, and have already have check out documents.
Hi David,I am pleased that you were impressed with the way in which your check out was handled and that everything was provided to you in a clear and concise manner. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotVery happy with my whole experience…
Very happy with my whole experience today and leading up to the viewing, Tom and Chris were polite and welcoming to all my questions and left myself feeling very satisfied and excited for the next steps! Would highly recommend 👍🏼
Hi EmilyI just wanted to respond personally to your recent feedback following your dealings with our lettings department in Chelmsford. I am so pleased that you had a positive experience and that the team responded promptly to any queries that you raised. We are all very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
5/5
GoogleVery professional and assuring agent. I was very pleased with the valuation and listing, including the quality of photography, virtual tour, floor plans etc. Viewings were well managed by a clearly motivated sales team. The leadership of the branch is excellent and I had well placed trust in Charlotte to manage the sale, exceeding expectations on all fronts. I highly recommend this agent.
Hi Steve, Thank you for taking the time to leave your 5 star award and positive comments for our Witham office, and in particular Charlotte. The team are all dedicated to providing the best possible customer service, from the first point of contact onwards. They will work closely with you, utilising tools at their disposal to achieve maximum price for your property, keeping you updated throughout the sales process. We really appreciate you sharing your experience and look forward to assisting you again in the future. Thank you for the recommendation. Alison Horsley, Customer Services Manager.
5/5
TrustpilotLauren Mobsby was very helpful to us…
Lauren Mobsby was very helpful to us with a rental renewal where she went above and beyond to negotiate a middle ground with the landlord
Hi MarthaThanks for your feedback. I am pleased that you were impressed with the assistance provided to you by Lauren during the negotiations to renew your current tenancy. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCalls always answered quickly and…
Calls always answered quickly and direct to the person you need to speak to. Also very knowledgeable and prepared to pass on best advice
Hi Peter Thank you for posting your recent review. It's great that you have found our staff to be helpful and knowledgeable during your recent dealings with our Brentwood lettings department. I know the whole team will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotJazmin has always provided us with…
Jazmin has always provided us with sufficient notice of any up and coming inspections and has always tried to accommodate alternative dates if required.
Hi Nicholas Thank you so much for providing us with your recent feedback. I was pleased to read that you have been consistently happy with the service you receive from Jazmin regarding inspections at your property. It is great to know you are provided with sufficient notice prior to her visit and that you find her to be professional throughout whilst attending your property. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings
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Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Witham.
