Trusted Agent profile · Witham

Beresfords Lettings reviews in Witham

4.6

★★★★★ Excellent

963 reviews across 2 platforms

29 Newland Street, Witham, CM8 2AF

Part of Beresfords, see every office.

Beresfords's office in Witham, at 29 Newland Street, is rated 4.6 out of 5 across 963 reviews on two platforms, including 216 Google reviews rated 4.7.

Google logo

4.7 / 5

216

Reviews on Google

This office

Trustpilot logo

747

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Witham office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Jack · 17 June 2021

Agent replied · 16 June 2024

Hi Jack, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by our Witham office. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

David · 17 June 2021

Agent replied · 16 June 2024

Hi David, Thank you very much for the 5 star award for our Witham office. The team works really hard to try and make what is often a stressful process as trouble free as possible so I am pleased you were happy with the service provided. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Tom · 17 June 2021

Agent replied · 16 June 2024

Hi Tom Thank you for your 5 star review. I am pleased that you were impressed by the level of service provided by our Witham office and we really appreciate you taking the time to share your experience with us. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

Luke · 17 June 2021

Agent replied · 16 June 2024

Hi Luke, Many thanks for the 5 star review for the team based at our Witham office. I am really pleased that your experience with our sales team was positive as the guys work really hard to provide the best possible customer care. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

1/5

Trustpilot

Unprofessional and deceptive.

Rating only, no written review.

Ahsan · 3 March 2021

Agent replied · 12 June 2024

Hi Ahsan,It has recently been bought to my attention you have left this review on Trust Pilot which is not a site we subscribe to. I am disappointed with your comments following my correspondence via email earlier this year, to which you failed to respond. At the time I explained there appeared to have been confusion with regards to a viewing you requested. Following investigation of this matter, I was disturbed to learn a member or our staff had been subjected to abusive language, which we will not tolerate under any circumstances. Alison Horsley, Customer Services Manager

1/5

Trustpilot

AVOID RENTING FROM THIS COMPANY

Rating only, no written review.

Lorri · 24 November 2020

Agent replied · 12 June 2024

Hi LorriAlthough we do not subscribe to Trustpilot, we have been made aware of your recent 1 star review. Unfortunately, your comments were brief and I am keen to find out more about your recent experience of dealing with us.We put a strong emphasis on customer service, and with hundreds of 5 star reviews on another renowned platform we are always disappointed to learn of any client who has been unhappy with the service they have received. You can tell me more by e-mailing: sb@beresfords.co.uk and I can then investigate further.Steven Bond - Managing DirectorResidential Lettings

4/5

Google

Rating only, no written review.

Sarah · 17 June 2020

Agent replied · 16 June 2024

Hi Sarah, Many thanks for the 4 star award for our Witham office. It is pleasing to note that the level of service provided by our team at Witham met your expectations as they work hard to deliver the best possible customer care. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

Val · 17 June 2020

Agent replied · 16 June 2024

Hi Val, Many thanks for the 5 star review for the team at our Witham office, it is much appreciated. I am really pleased that your experience with the office was positive and thank you for taking the time to submit your award. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Lewis · 17 June 2020

Agent replied · 16 June 2024

Hi Lewis Many thanks for the 5 star award for the team at our Witham office. I am really pleased your experience was positive as the team are committed to delivering the best possible customer care. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Kerry · 17 June 2020

5/5

Google

Rating only, no written review.

Bernard · 17 June 2020

Agent replied · 16 June 2024

Hi Bernard Thank you for your 5 star award, it is much appreciated. I am really pleased you were impressed by the level of service extended to you by the team at our Witham office and will make them aware. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager.

1/5

Google

Rating only, no written review.

Krystine · 17 June 2020

Agent replied · 16 June 2024

EDIT: Hi Krystine, we're unsure why you changed your 5 star review many weeks after first adding it, please feel free to contact me at a.horsley@beresfords.co.uk with more information. Hi Krystine, Thank you very much for taking the time to leave such a great review for Jordan and the team at our Witham office. I am really pleased to hear that your experience with us has been positive as the team work really hard to ensure they are providing the best possible customer service. They will very much appreciate your 5 star award and positive comments. We look forward to working more closely with you and hope that we continue to meet and exceed expectation. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

Scott · 17 June 2020

Agent replied · 16 June 2024

Hi Scott Thankyou for taking the time to leave 5 stars for our team at Witham. We're glad we could help and look forward to working with you again in the future.

5/5

Google

Rating only, no written review.

Tobi · 17 June 2020

Agent replied · 16 June 2024

Hi Tobi Thankyou for taking the time to leave 5 stars for our team at Witham. We're glad we could help and look forward to working with you again in the future.

5/5

Google

Rating only, no written review.

Colin · 18 June 2019

5/5

Google

Rating only, no written review.

Anna · 18 June 2019

5/5

Google

Rating only, no written review.

Marion · 18 June 2019

5/5

Google

Rating only, no written review.

Sandor · 18 June 2019

5/5

Google

Rating only, no written review.

Mrs · 18 June 2019

Agent replied · 16 June 2024

Many thanks for taking the time to leave a 5 star review on our company via Google. Steven Bond Managing Director, Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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