Every review we hold for the Wirksworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI decided to rent during summer 2020 and Grants made the entire transition easy, I lived in the property for 2 years and they were always the other end of the phone whenever I had any issues. They even went out of their way to collect my parcel when I delivered it to the wrong address once I moved out! They really went above and beyond. I have had many diffcult experiences with other estate agents and I can hand on heart say that Grants are miles above the rest! I had a difficult time and unforseen circumstances and had to make a change to my tenancy and Nicola and the team were there every step of the way to make it as easy as possible. I never felt like anything was too much work for them! I am very grateful for them and their support and would highly recommend! Nicola almost became a friend and I had tears in my eyes when I had to say goodbye! Thank you to Nicola and the team!
Meg · 1 September 2022
★★★★★ 5/5
GoogleMany thanks to all the team at Grants Estate Agents, from first to last all the staff looked after my sale admirably. I was kept informed at all junctures of the process in a polite but professional way making the experience a pleasant one.
John · 25 June 2025
Agent replied · 25 March 2026
Thank you so much John, this means the world to us!
★★★★★ 5/5
GoogleThis was a very helpful proactive firm that communicated well and quickly. The staff were friendly and professional and followed up quickly on any queries. Would recommend highly
Nigel · 25 November 2025
Agent replied · 25 March 2026
Thank you so much Nigel, this means the world to us.
★★★★★ 5/5
GoogleSo glad we chose Grants to sell our home. Shaun, Kerry and Colleen were very professional, helpful and friendly. They gave the right estimate for the local market, quickly achieving the asking price, then provided excellent support to secure completion on our preferred date. Our sincere thanks!
Tom · 22 September 2024
★★★★★ 5/5
GoogleYet again the staff at Grants have excelled themselves: personable, professional, understanding of our requirements and needs and keen to get the transaction over the line. Can't recommend them enough.
David · 25 October 2025
Agent replied · 25 March 2026
Thank you David, this means so much to us!
★★★★★ 5/5
GoogleWe are a family from Ukraine and we are very, very grateful to GRANT'S of Derbyshire for the help they have given our family. We have rented a wonderful house in Cromford and are very happy to live in it. Thank you to your whole team, you …
Oksana · 25 March 2025
Agent replied · 25 March 2026
Thank you so much Oksana, this means so much to us and we are so glad you've settled in well. You know where we are if/when you need us!
★★★★★ 5/5
GoogleReally positive experience. Our house sale went very smoothly. Great friendly service and supportive, thorough and kind staff who were always there to help.
Lorraine · 25 November 2025
Agent replied · 25 March 2026
Thank you for such a lovely five-star review Lorraine, it was our pleasure supporting you with the sale of your property.
★★★★★ 5/5
GoogleHi, Nicola, Shaun & Emily provide us with excellent service to manage our rental property. They go above & beyond consistently and provide us with the support that we require on every occasion. They are an absolute pleasure to work with and we could thank them enough. We would certainly recommend Grants to anyone looking to let, buy or sell a property. Wishing the team a very Happy Christmas! Thanks Nick.
Nick · 30 December 2022
★★★★★ 5/5
GoogleGrants were excellent with the sale of our house. They went above and beyond to ensure everything ran smoothly. Their communication was excellent and they acted as a link between myself and the buyer, often answering emails outside of work hours, with a friendly and helpful manner. I would highly recommend Grant’s of Derbyshire to anyone wanting a caring, helpful and professional service.
Gemma · 21 August 2023
★★★★★ 5/5
GoogleFrom the minute Shaun came to my cottage,I knew he was the right person to sell my lovely cottage.He was warm,professional & enthusiastic,with a very collaborative approach,which was much appreciated.All my dealings with Grants were an absolute pleasure & I couldn't recommend them any more highly.PositiveResponsiveness, Quality, Professionalism, Value
Simon · 25 August 2021
Agent replied · 28 July 2023
Thank you for your kind comments Simon, you and Polly were a pleasure to deal with and your home was a delightful property for us to show. Best wishes for the future. Regards, Shaun
★★★★★ 5/5
GoogleAbsolutely First Class from start to finish. A thoroughly professional yet cheerful and personal service. Always available to answer any questions and nothing was ever too much trouble. The photos taken were fantastic and definitely helped sell our house very quickly. A lovely team of people, special thanks to Colleen. Will definitely use again! Many thanks A+++++
Louise · 28 December 2023
★★★★★ 5/5
FacebookI can not recommend grant’s of Derbyshire more highly. There service is fantastic, all the staff are amazing (we dealt with Nicola who is both amazing at her job but is also a lovely, friendly person). The level of communication is excellent; someone always answers the phone and is happy to help, calls are return super quickly and emails are responded to without fail. Nothing seems to much trouble and customers are at the heart of this business. If you are thinking of selling or renting through Grants do not hesitate you will not be disappointed
Faye · 9 September 2021
★★★★★ 5/5
GoogleWe recently bought our house from Grants and from start to finish they were fabulous. Emily showed us around 3 times and was really helpful and communicative throughout and ensured any questions were answered. Kerry also kept us up to date …
Jessica · 25 April 2025
Agent replied · 25 March 2026
Thank you so much Jessica, it was our pleasure! We hope you have settled into your new home really well!
★★★★★ 5/5
GoogleWe have dealt with a number of estate agents over the years, and Grant's of Derbyshire really are top of their industry. Their professional yet personable approach has made our transition a smooth and stress free experience. In particular, Nicola has been an absolute star throughout the process. What an asset to the company and a real gem. I would highly recommend using Grant's of Derbyshire.
Chris · 30 March 2023
★★★★★ 5/5
GoogleShaun Grant together with Kerry and all his team were fantastic in our recent house sale and new home purchase . Their professionalism, care and continuing support was second to none. Shaun really went above and beyond with the selling of our beloved home of nearly 40 years. Then negotiating the purchase of the right new home for us. A huge big thank you and we Highly Recommend Grant’s, there’s no one better.
Pat · 26 November 2023
Agent replied · 26 November 2023
Thank you Pat, you and jeremy have been an absolute pleasure to deal with and the very best of luck in your lovely new home! Best wishes from Shaun, Kerry & The Team!
★★★★★ 5/5
GoogleWe would whole heartedly recommend Grant’s estate agents if you are buying or selling a property. We sold our house and bought our next house with them and the team were brilliant from start to finish. They are all so kind and welcoming …
Ellie · 25 March 2025
Agent replied · 25 March 2026
Ellie, we are so glad we were able to support you with your sale and your purchase! Thank you for choosing us as your agent and for your lovely five-star review!
★★★★★ 5/5
GoogleVery friendly, professional and supportive all through our purchase.
Rosie · 4 March 2026
Agent replied · 25 March 2026
Thank you so much Rosie, this means the world to us!
★★★★★ 5/5
GoogleAmazing dedicated professional staff.
Everyone we dealt with went above and beyond.
Karen · 25 January 2026
Agent replied · 25 March 2026
Thank you so much Karen! We're wishing you and Anthony all the best for the future!
★★★★★ 5/5
GoogleGreat team of happy people, really professional and prompt reply to emails and phone calls
Wynne · 25 December 2025
Agent replied · 25 March 2026
Thank you Wynne, it was a pleasure dealing with you! All the best for the future!
★★★★★ 5/5
GoogleI couldn't be happier with my estate agent Emily, she helped me through the process of renting a beautiful property that is perfectly suitable for me.
She went above and beyond her possessional duties as did the other members of …
Eileen · 25 March 2025
Agent replied · 25 March 2026
Thank you for such a wonderful five-star review Eileen. We have ensured your lovely comments have been passed to Emily too!
★★★★★ 5/5
GoogleWe purchased our new house through Grants and the whole team was amazing. Not only were they warm, friendly and incredibly helpful from start to finish, but throughout the purchasing process they worked hard for the entire chain, often the …
Shelley · 25 March 2025
Agent replied · 25 March 2026
Thank you so much Shelley, we hope you have settled in really well!
★★★★★ 5/5
GoogleThe purchasing of my house in Water Lane went smoothly from start to finish. Grants were always pleased to help when I had a question and acted as a strong link between me, the vendor and the vendor's solicitors. I felt in good hands and thank all the people there for their appreciated assistance.
Richard · 5 November 2023
★★★★★ 5/5
GoogleNicola was a pleasure to work with, nothing too much trouble and professional with all aspects of the smooth process of renting out my house.
Thoroughly recommend Grants for all aspects of house selling and renting.
Louise · 28 July 2022
Agent replied · 28 July 2023
Thank you Louise and good luck in your new home!
★★★★★ 1/5
GoogleI am posting this review as someone further up the chain from a property that Grant's were selling.
Grant's gave inaccurate information to our estate agent about the chain, stating that our purchasers had a 'very short chain of 2 properties that was very well progressed'. We relied on this information and accepted an offer, taking our property off the market.
In fact, there were 7 properties in the chain and our purchaser's purchaser had not agreed a mortgage or conducted a survey.
After various other misinformation along the line, the survey result was finally received 1 week AFTER our anticipated completion date, revealing £40,000 worth of work required. They then attempted to pass that up the line, requesting £40,000 off our property (which had nothing wring with it). The chain collapsed at the eleventh hour and we are back to the start again.
If Grant's had been truthful from the start, we would never have accepted the offer on our property. They are either incompetent or dishonest, or both.
Beware if your purchaser is selling through Grant's!
Sara · 30 December 2022
Agent replied · 28 July 2023
Dear Sara,
I do totally understand (and share) your disappointment that your sale has fallen apart at such a late stage. I have asked your estate agent to seek your permission to pass on your email address to me so that I can share more information relating to your chain, which would not be appropriate to share on a public forum, and I would really welcome the opportunity to do so.
In the meantime, however, I would like to just correct your assumption that we relayed incorrect information about your buyer's chain when you agreed your sale. When we checked the chain prior to agreeing the sale on your buyers' property, the estate agent below us advised that their buyer had sold to cash buyers (hence there were only 2 sales below yours as you stated) and this is the information we passed on to your agent. It was only subsequently, through our own investigations, that we found out that those cash buyers at the bottom had decided to sell and tie in their own sale and we at this point informed not only Matthew at Luscombe Maye but also the agent below us!
Your buyers' buyers had a Mortgage In Principle when their offer was accepted by us, as is standard practice and they subsequently arranged a survey (though rather later in the process than we advised).
I would like to assure you that we acted with integrity and honesty throughout and it is unfortunately the actions & decisions of just one party towards the top of the chain combined with an unfortunate sequence of circumstances, that resulted in our sale (and thus yours) not proceeding.
If you look at the rest of our reviews, you will hopefully be reassured that we strive to do our best for all our vendors and purchasers too and we were genuinely devastated when your buyers' sale could not proceed.
Please do email me - kerry@grantsofderbyshire.co.uk - and I can explain more about the situation which although not changing the outcome, will hopefully leave you feeling less aggrieved.
Kind regards, Kerry Grant
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
