Trusted Agent profile · Wirksworth
★★★★★
314 reviews across 3 platforms
6 Market Place, Wirksworth, DE4 4ET
Grant's of Derbyshire's office in Wirksworth, at 6 Market Place, is rated 4.9 out of 5 across 314 reviews on three platforms, including 307 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Grant's of Derbyshire, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wirksworth office, from every platform, shown as written. First names only.
5/5
GoogleGreat estate to deal with. Personal service with a lovely team. They dealt with everything for me from start to finish and were really easy to get hold of and always kept me updated throughout, highly recommended
Thank you so much for your lovely review Brett, it was a pleasure helping you sell your beautiful property in Winster. Thank you for choosing us as your agent.
5/5
GoogleCan’t recommend grants enough, especially Kerry. Extremely helpful and made moving house much less stressful.
5/5
GoogleGrant's really went above and beyond to help us sell our house and I can't thank them enough. Everyone we dealt with was super friendly, helpful and professional. Grant's always kept us informed and were really communicative throughout the whole process. We always felt we were in safe hands and would highly recommend them to other sellers.
Hannah, thank you so much for choosing us as your agent, it was a pleasure helping you sell your home! Best wishes from all of us!
5/5
GoogleWe really like the atmosphere in the shop! Everyone is friendly and knowledgeable and from my first visit we felt that we were in good hands. The team obviously work closely as any one of them was able to answer our questions when the person I dealt with was out of the office. The viewings on the house we were selling and on the one we were buying were all at times that were good for me and were carried in their usual friendly and efficient manner. When we came to 'crunch' time and there were some price negotiations to be done I was very pleased with Coleen's efforts on my behalf. We feel that Grants stuck with us, even helping when there was a bit of a crisis with the removals company. This is the second time we have bought through Grants and if it came to pass that we had to move again, they would without question be our first port of call. Thank you Grants.
5/5
GoogleWe had absolutely fantastic service from Grant’s. Colleen was so lovely, a pleasure to chat to, and I cannot appreciate her assistance more. They were always quick to respond and clear with what the next steps were. We have just moved in to our dream home in our dream location, and Grant’s was everything we would have hoped for - and cemented the notion that we were making the right choice! If you are looking for brilliant service, wonderful conversations and a smooth move into or out of your home, Grant’s will no doubt be your best choice. Thank you all for your 5 star help!
5/5
GoogleFrom the first time we entered Grants they have been superb communicators, professional and good fun. We had a very long protracted sale due to a very long chain which often felt like it would never end! However, Grants and particularly Colleen and Kerry kept us going with regular updates and amazing liaising with our solicitor and us. Anyone wanting to sell "go to Grants of Wirksworth". Now we are buying through them and it is the same positive feeling. They understand the importance of regular communication a rare skill in this day and age!
5/5
GoogleGrants communication was excellent and they worked hard for both the vendor and ourselves to ensure completion was achieved in a timely fashion. They have also provided us with very useful contacts in the area. Having moved over 6 times, they are the best estate agents we have ever dealt with and we cannot rate them highly enough.
Thank you so much for such a lovely five-star review Corinne, we are so glad you're happy with our services!
5/5
GoogleI cannot speak highly enough of Kerry, Colleen and all the team at Grants. We purchased a property from them which was a bit of a rollercoaster ride, through no fault of theirs, but they were supportive and helpful the whole way through the process. They went above and beyond to try and get the sale across the line as they understood our situation and helped us to navigate and understand a tricky process. We have dealt with lots of Estate Agents in both London and Derbyshire and Grants are superior in every way, and not like any agent we have dealt with before. They are a super, professional team and if you are looking for an estate agent I wouldn’t even consider looking anywhere else. Thank you Grants for all you did for us, you are absolutely top of your industry!
5/5
GoogleAn absolutely incredible estate agents where nothing is too much trouble. They go above and beyond to make every aspect of your property sale go as smoothly as possible. Colleen was exceptional in her support and communication. We have moved several times and Grants are by far and away the very best estate agents we have ever dealt with.
5/5
GoogleExcellent service from all staff. Always very pleasant and helpful and would answer calls quickly and return calls promptly if needed. Special mention and thanks to Colleen who also helped with local trades contacts as we are new to the area and had lots of questions for her! Pleasant experience all round :) .
Thank you very much for your review Renia and good luck in your new home!
5/5
GoogleWe have dealt with Grants for some years as our letting agents. When we decided to sell our property they were our first choice. Throughout the selling process they kept us up to date and liased with the solicitors. Viewing was difficult with social distancing and a tenant in situ. Sold sucessfully.PositiveResponsiveness, Professionalism
Thank you Tim, your comments are appreciated.
5/5
GoogleAccessible, helpful always professional. Prompt response to emails and phone calls. Quick to address emergency repairs. Respectful during routine inspections. Showed appreciation for being a reliable tenant. Fair rent. Strongly recommend.
Thank you for such a lovely review Pete! We hope you have settled into your new home really well. We certainly miss you as our tenant but we are wishing you all the best for the future!
3/5
GoogleThe sale of our house, after falling through the first time, was part of a quite lengthy chain. My overwhelming feeling is throughout the 9 months it took to sell the house, communication could have been better and possibly the first purchaser may not have fallen through. I seemed to deal with different people in the office, which didn't give me the feeling of consistency. Frustratingly, I had better communication from the estate agent of the house we were buying. That said, in the end, our house was sold in a difficult market.
Thanks for your review Kevin. It's perhaps unrealistic for us to hope for 5 star reviews from all of our clients but we were surprised to only be awarded 3 stars by you. I have responded directly to you, but for the sake of anyone reading and considering using Grant's of Derbyshire, I think it's important to clarify a few points. It actually took us just over 9 weeks to agree a sale on your property. Your intention at this point was to buy an empty property, which was the top of the chain. However, 6 weeks into the sale of your property you withdrew from your initial purchase due to a concerning survey. The property that you chose to purchase instead had an incomplete chain and sadly, 2 months after agreeing your sale, we reached a point where your buyer was ready to proceed with the purchase of your property but the upward chain was still not complete. We kept your buyer updated throughout this period and liaised with the agents above, but sadly, as there was no end in sight for your buyers, they started viewing other properties and ultimately found one that was more suitable for them and with no upward chain, so withdrew from the purchase of your house. It's fair to say that I spoke to you & emailed you on numerous occasions throughout this period, stressing that your buyer needed to complete before Christmas and asking you to consider breaking the chain in order to retain your buyers but you were unwilling to do so (despite being offered a very good rental opportunity by the person you were buying from, which I'd liaised with the upward agent to secure). When, almost inevitably, your sale fell through, I immediately contacted other parties who had viewed your house before, arranged a second viewing for the following day and we accepted an offer from a new buyer just 1 week later. The lower chain broke down during the subsequent months yet despite this and the fact that the chain contained 7 properties, exchange was achieved roughly 3 months after the offer was accepted from your second buyer. Throughout this time, I liaised continuously with the other agents in the chain (I agree, by the way, that Helen at Leightons was also fantastic!) and I really don't think there's anything we could have done differently to prevent your initial sale falling through (though some flexibility from yourself would undoubtedly have saved it). I'm surprised by your comment about lack of consistency due to dealing with different people in the office, but inevitably there'll be occasions when a member of staff is off, or out at another appointment and when that happens we'll try our best to ensure we assist our customers in the meantime. We're a very small team, and I'm not aware of this impacting negatively on your sale in any way, but I have noted your comment. Nevertheless, we wish you all the best in your new home. Kind regards, Kerry
5/5
GoogleWe cannot thank everyone at Grants enough, they have been just brilliant 🤩 a very professional, efficient and caring level of service. Thank you so much to everyone involved in helping us to sell our home. …
Alison, it was our pleasure & thank you for choosing us as your selling agent. Wishing you all the best for the future!
5/5
GoogleBrilliant service from start to finish. Colleen took some really great photos whilst we were looking for onward property to buy, once we did I notified Grants and they completed the particulars and posted the cottage on line the same afternoon! There was a lot of interest, and just 8 days later I accepted an offer. All of the staff have been fantastic throughout the sale process. I would definitely recommend Grants for their care, attention to detail and support.
5/5
GoogleSo very happy with Grants. We dealt with Colleen to start with and then later with Kerry. Both were absolutely brilliant, so friendly, nothing was too much trouble and so hard working. They really kept us informed, way more so than our solicitors. I would definitely recommend them!
5/5
GoogleExcellent service throughout, from the initial valuation to the completion of the sale of our house. All the staff at Grant’s were always very friendly and helpful and we would highly recommend them.
Thank you for such a lovely five star review Christopher & thank you for choosing us as your agent. It was a pleasure helping you sell your property in Wirksworth and we're wishing you all the best for the future!
5/5
GoogleFrom the beginning, we have received an outstanding service from Grant's. Sean treated me with compassion and respect when I first walked into their office, pretty desperate to find a new (rental) home. Very quickly Nicola found us some great options and went above and beyond to ensure that we secured viewings. Since moving into our house, customer service from Nicola has been fantastic and any house maintenance issues have been quickly resolved with no fuss. Grant's liaise well between us and the landlords. We are always greeted with a smile whenever we have queries. Thank you!
5/5
GoogleGrants, a local estate agent to Wirksworth, provided an excellent service, listened to my thoughts and needs. Marketed my house with a range of still and video images and advised if any work or decoration was required to expedite the sale. I handed over the keys, and agreed for them to do accompanied viewings, (my preference), which they arranged at times convenient to me. The house sold very quickly, they remained in contact and continued to provide advice until the sale was completed. I would not hesitate to recommend Grants. Truly excellent.
5/5
GoogleShaun and his team have been managing our rental property for the past 10 years. They are a knowledgeable, professional and friendly team that have helped ensure the property has been tenanted throughout. Owning a property from a distance can be complicated and stressful at times but the Grants service simplified and assured through some of those difficult times. More recently the team sold the property. Within two days of marketing we accepted an above asking price offer and completed just a few weeks ago. It’s the end of an era now we have move to Derbyshire permanently - but I would definitely recommend Grants if you have a property to either sell or rent.
5/5
GoogleWe really like the atmosphere in the shop! Everyone is friendly and knowledgeable and from my first visit we felt that we were in good hands. The team obviously work closely as any one of them was able to answer our questions when the person I dealt with was out of the office. The viewings on the house we were selling and on the one we were buying were all at times that were good for me and were carried in their usual friendly and efficient manner. When we came to 'crunch' time and there were some price negotiations to be done I was very pleased with Coleen's efforts on my behalf. We feel that Grants stuck with us, even helping when there was a bit of a crisis with the removals company. This is the second time we have bought through Grants and if it came to pass that we had to move again, they would without question be our first port of call. Thank you Grants.
5/5
GoogleIf I could I would give ten stars for the team at Grant's of Derbyshire in Wirksworth. They were always there when I needed, and were always so kind and helpful. Nicola was always quick to respond to any quieries and would go out of her way to sort any problem. As it was my first time renting I had no idea on what needed to happen but they made it all very easy and understandable! 110% recommend :)
5/5
GoogleFrom the initial start of the selling process Grant's have been brilliant, communication has been excellent and the staff have worked very hard in marketing our property. I would certainly recommend and use Grant's again if selling a property in the area. Brian
Thank you so much Brian, we are so glad you were happy with our services! All the best for the future!
5/5
GoogleFrom the moment the process started to finally getting the keys Grants were absolutely faultless in our opinion. We were kept updated the moment anything happened in the process, and we felt like they put in a lot of hard work behind the scenes in order to push the purchase through to completion as efficiently as possible. Also, there wasn't one person who we spoke to who wasn't really friendly, the team is genuinely really lovely and an asset to the area. An extra thing to note is we were the buyers of a property rather than the sellers, so even though we wernt paying them they treated us amazingly well. Couldn't recommend them enough.
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Grant's of Derbyshire's Wirksworth office has 314 reviews across three platforms: 307 on Google, 4 on Facebook, 3 on Trustpilot.
Grant's of Derbyshire Wirksworth is rated 4.9 out of 5 across all 314 reviews, and 4.9 out of 5 on Google from 307 reviews.
Yes. In The Trusted Agent 2026 awards: Grant's of Derbyshire, Wirksworth won Trusted Agent.
Grant's of Derbyshire Wirksworth, 6 Market Place, Wirksworth, DE4 4ET.
