Every review we hold for the Winslow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleElla were professional from start to finish during my house purchase. They helped secure my dream house in Winslow! Rachael in particular was very accommodating and Mark very thorough. I would fully recommend them as an estate agent.PositiveProfessionalism
Francesca · 22 June 2022
Agent replied · 21 June 2024
Thank you so much Francesca - Its lovely to have you in Winslow and we hope you will be happy in your new home. All the very best from Rachael, Mark and the team
★★★★★ 5/5
GoogleMark and his team were thoroughly professional throughout the selling process, providing what proved to be an excellent marketing plan for the property, and finding the perfect buyer for the unique property. I could not have been happier with their performance.PositiveResponsiveness, Quality, Professionalism, Value
James · 22 June 2021
Agent replied · 21 June 2024
James, many thanks indeed. It was a pleasure to act for you and the family. All the very best.
★★★★★ 5/5
GoogleElla managed a quick and efficient sale of my property and I am delighted.
Ella has now sold two of my last five homes and they are the only agent that has never once asked me what price I'd accept prior to or midway through the negotiation. Thus I know they're not compromising my selling price for the sake of a quick sale by suggesting a lower offer price to a potential buyer.
Frequent updates from the team kept me informed and a few super-quick tasks by Rachel to sort some very last minute thoughts from me.
Thanks Mark and the team for a great service.
Nick · 15 April 2020
★★★★★ 5/5
GoogleOur experience dealing with Mark and his team at Ella was 1st class.
Communication was excellent and helped in what can be a very stressful time.
We would not hesitate to recommend, great service delivered by a professional team.
Many thanks to all.PositiveProfessionalism
Tony · 22 June 2021
Agent replied · 21 June 2024
Many thanks Tony - It was a pleasure. I hope that you and your family are all well and enjoying the new home.
★★★★★ 5/5
GoogleI like to take this opportunity to thank Jill Barrett she went out if her way to keep me updated and informed of every step of the way. What a nice lady thank you so muchPositiveProfessionalism
Linda · 22 June 2022
Agent replied · 21 June 2024
Linda, thank you so much. Jill will be thrilled to hear this. I am looking forward to seeing you round the village. Best regards from Mark and Jill
★★★★★ 5/5
GoogleI highly recommend Ella. I've used them twice in the last 11 years and my recent sale was a very complicated chain. I've no doubt that without the tenacity of Ella the chain would not have completed! Would use again without hesitation.PositiveProfessionalism
Louise · 22 June 2021
Agent replied · 21 June 2024
Hi Louise - Lovely to hear from you. Thank you for using us again and all the best for the future from myself and the whole team. Kind regards, Mark
★★★★★ 5/5
GoogleWow! Great service, interaction and support from day one of the viewing.
Both Jill and Rachel have been amazing - professional at all times.
The team were absolutely brilliant and guided us (as first time buyers in the UK) through the process from day one to when we collected our keys!
Would recommend them to anyone.
Thank you!
Steve · 3 June 2024
Agent replied · 21 June 2024
Thank you both so much for your review and we all wish you the very best in your new home. Huge congratulations!!
★★★★★ 5/5
GoogleWe have just used Alexander and Co, Winslow to find a tenants for us, for an investment property, and I could not be more pleased with the service that we have received. My contact has been Elaine and she has been FABULOUS - highly professional at all times and so, so helpful. What a complete bonus she is for the Winslow Letting Team. A truly first rate service received!
Sarah · 11 October 2023
Agent replied · 27 August 2023
Thank you Sarah
★★★★★ 5/5
GoogleWe worked with Mark at Ella & Co over the past 6 months to secure our next property. Mark was very efficient, helpful and professional on all over dealings with him. Excellent Service provided by the team.PositiveResponsiveness, Quality, Professionalism, Value
Caroline · 22 June 2021
Agent replied · 21 June 2024
Hi Caroline , lovely to hear from you. All the very best with your new home. It was lovely dealing with you. Best regards Mark
★★★★★ 5/5
FacebookThank you Matt and Chloe for putting up with me over the past year in the search for the ideal home for my family.
You’ve gone above the call of duty in order to find that perfect home I’m looking for with the extra requirements I need. Always pleasant polite and punctual and pleased to help any time.
I’ll look forward to seeing you guys again soon as the search still goes on, but I’m confident you’ll find what I want when it comes to market.
Keep up the great work.
Jason · 30 May 2018
★★★★★ 1/5
GoogleDisappointing service when trying to get deposit return. Sat on information for nearly two weeks. Chased numerous times to no avail.
Ian · 13 September 2025
Agent replied · 13 April 2026
Dear Ian Hughes,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleReally can’t fault the experience. Even though I was on the phone and chasing up and down quite a lot, I was never made to feel like I was annoying (which I probably was). From valuation, copy and brochure print through to viewings, sale and exchange, it was all so smooth no matter who we were dealing with at the appropriate moment throughout the process . Amazing, friendly service. Would definitely recommend.
Huge thank you to all in the team for all your help and support.
Paul · 30 July 2022
Agent replied · 30 July 2023
Hi Paul, thank you so much for leaving this review. All the very best for the future from Mark and the team
★★★★★ 5/5
GoogleI would like to highly recommend Alexander & Co for their local knowledge and professionalism! Once Rachael knew the type of property we were looking for, and the search area, she very quickly pointed us in the direction of our lovely new home in Tingewick, which was exactly what we were looking for! The whole experience was made easier by constant contact from Jill along the way, we couldn't have asked for more from the team at Alexander & Co.
Alison · 30 July 2022
Agent replied · 30 July 2023
Good morning Alison, thank you so much for leaving this lovely review, We hope you enjoy your new home. All the very best from the whole team
★★★★★ 5/5
GoogleWe have recently used Alexander and Co to complete on my new family house. Throughout the process all the team were great, Rachel and Bob showed us some amazing houses and always felt like they listened to our needs when looking for properties. Once our sale was agreed Jill, our Sales Progressor, was fantastic at liaising between all parties. It was a complicated sale (by no means the fault of the Estate agent) but at all times we felt the team were on our side and working for us. We would thoroughly recommend them to all!
Jon · 30 July 2022
Agent replied · 30 July 2023
Jon and Lesley - What wonderfully patient buyers you are It was such a pleasure to deal with you in what was a trying transaction. Thank you so much for your kind words and positive feedback, We hope you enjoy the house and Winslow. All the very best from the whole team
★★★★★ 5/5
GoogleWe used Alexander & Co to sell our house, they were a pleasure to deal with throughout the whole process, professional and well organised. The brochure looked amazing, we had loads of viewings and the house sold promptly, the sales progressor did a great job of keeping us posted on progress. I would most definitely recommend them.
Emma · 29 March 2024
Agent replied · 31 December 2023
Thank you Emma - All the best on your new adventure
★★★★★ 5/5
GoogleExcellent team, sold our home before we had signed off the brochure. Must also say a huge thank you to Jill who kept us informed throughout.PositiveResponsiveness, Quality, Professionalism, Value
Jodi · 30 August 2022
Agent replied · 30 July 2023
Thank you Jodi - Its great to hear such positive feedback
★★★★★ 5/5
GoogleElaine has been really helpful and always gets back to me either call or email really lovely lady and has made my new move exciting and easy
Thankyou
Lizzy · 3 October 2022
Agent replied · 30 July 2023
Thanks Lizzy, It's great to hear that Elaine is looking after you. All the best, Mark.
★★★★★ 5/5
GoogleGill was exceptional, helping at all points in the process and going above and beyond to help with issues being created by another solicitor further down the chain. Recommended.PositiveResponsiveness, Professionalism
B- · 22 June 2022
Agent replied · 21 June 2024
Thank you Luke - I have passed this on to Jill who was delighted. On behalf of the team I would like to wish you all the best for the future. Best regards Mark
★★★★★ 5/5
GoogleExcellent Team very patient . Great at following up & Gill is an absolute Star
Alison · 11 October 2023
Agent replied · 30 July 2023
Aahh, thats lovely to hear Alison. Thank you so much
★★★★★ 5/5
GoogleWe have been with them for 3 years now , and recently had some major issues with the property when the ceiling collapsed causing a 4 month period where we were unable to use the Living Room. Throughout the experience which was horrible and upsetting, Nicola who we deal with, was an absolute star throughout. She was always available and communicated brilliantly with us at all times. She is a real credit to the companyPositiveResponsiveness, Quality
Adam · 22 June 2022
Agent replied · 21 June 2024
Adam, thank you so much for this wonderful review for Nicola. She was so pleased to hear this as she works so hard for all of her clients sometimes without the recognition she deserves. So a huge thank you on behalf of Nicola
★★★★★ 5/5
GoogleMark was amazing from start to finish. He was professional, responsive and went the extra mile to ensure we exchanged within our timeframe. Would highly recommend.
Sarah · 30 July 2022
Agent replied · 30 July 2023
Thank you Sarah - All the very best to the family on your new start.
★★★★★ 5/5
GoogleFor all estate agents out there take a leaf out of Alexander & Co in Winslow's book, all the staff are super professional and work so hard to accomplish that sale we all want to achieve, from the marketing of a property through to chasing the legal teams they cannot be faulted.
Pat · 13 April 2024
Agent replied · 27 August 2023
Thankyou so much Pat. You were brilliant. All the best from Mark, Jill and the team
★★★★★ 5/5
GoogleEveryone at Ella is so helpful. They are always up to speed with what is happening in a chain and endeavour to manage everyone's expectations. Wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value
Claire · 30 August 2021
Agent replied
Thank you Claire
★★★★★ 5/5
GoogleNicola Festa has been a fountain of knowledge and sound guidance throughout a quick turn around of tenants as has Elaine Smith. Very reassuring, professional and timely people to work with.PositiveResponsiveness, Professionalism
Mike · 30 August 2021
Agent replied
Thank you very much Mike. Its lovely to get such positive feedback from our landlords. Best regards to you from Nicola, Elaine and the team.
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