Trusted Agent profile · Wingerworth
★★★★★
1,235 reviews across 1 platform
Holmewood, Wingerworth, S42 5NS
Simple Life's office in Wingerworth, at Holmewood, is rated 3.8 out of 5 across 1,235 reviews on 1 platform.
Every review we hold for the Wingerworth office, from every platform, shown as written. First names only.
5/5
TrustpilotRecently got accepted for a property in…
Recently got accepted for a property in your Nuneaton sites. Just want to give a huge shoutout to my letting agent tahir. Any inquiries I had big or small were dealt with quick and concise. A top lad and a top professional. Highly recommend these guys. Can’t wait to move in a couple weeks
Thank you for your wonderful review! We will be sure to pass on your thanks to Tahir!
1/5
TrustpilotSCAM COMPANY
SCAM COMPANY! I can’t write everything but I have a whole timeline of evidence where they have violated my human rights and damaged my business. Filing a lawsuit as we speak
Hi Danielle, Unfortunately we are unable to identify you based on the information available to us in your review. In order to be able to look in to any problems you are having, we require some identifiable information. You will see that we have completed a find reviewer request. If you could respond to this, it would be very much appreciated so that we can help you further.
5/5
TrustpilotHelpful & Understanding team
Communication with the team is really good and they are very helpful, with a special mention for Jade who has been very understanding with our current situation.Process for a rental is very straight forward and quite quick to reserve a property.
Thank you so much for your review Craig! We really appreciate the feedback!
5/5
TrustpilotFantastic experience
Very greatfull for the help from Abdul Tahir. We’ve been looking for a property from simple life for a long time and finally have managed to get the process started. The support, understanding and patience has been huge from the first phone call, as well as the response time back and forth has been immediate. Very highly recommend.
Thank you so much for your review! We hope you enjoy your new home!
5/5
TrustpilotEverything was fine and quick
Everything was fine and quick. Home’s looks nice. Easy way to rent a house.
Thank you so much for sharing your positive experience with us Frank!
5/5
TrustpilotHi! Definitely a great company
Hi!So far my experience with simple life homes has been literally perfect. The communication line is always available to me and kate peel in particular has always responded very promptly and exactly with the answers I’ve required. I’ve never been left wanting or being left in the unknown and am very happy with where the process is so far! Great job simple life homes!
Thank you for sharing your experience Sunny! It's brilliant to hear that you have been well looked after. Your feedback is really appreciated!
5/5
TrustpilotHelpful very
Very helpful and polite thanks Alex
Thank you for your review Alex!
5/5
TrustpilotSimple life simply brilliant …
Simple life currently is simply faultless! From start to finish they accommodate you from brilliant customer service to exceptional properties. They literally give you a simple life
Thank you for your lovely feedback Afonso! We're delighted to hear that you're enjoying the Simple Life!
3/5
TrustpilotBeen quite a bad experience moving home…
Been quite a bad experience moving home ...move in time house not ready still 3 days after bins full of contaminated waste grass knee high and touch up paint jobs in house well ....I’ve been in construction trade over 30 years and I’d be ashamed if any of my workers done work like that...hopefully when actually move in the experience might get better
Hi Christopher,We’re sorry to hear that you feel your property wasn’t up to scratch upon collecting your keys. We always aim to complete our pre-tenancy inventory 2 days before move in, so that the property is in tip-top condition right before move in day. We can see from our notes that you had requested a much earlier move in date than what had originally been agreed which we really wanted to accommodate but it unfortunately meant that the time to get our inventory and checks completed was very tight and not in line with our standard policy. As you mentioned there were a few items that were not up to our ordinary high standard. We don’t feel this is an excuse and the property should have still been to the high standard we pride ourselves on, so we sincerely apologise for this.I believe all your current requests are being seen to and your Asset Manager has been in touch. We really hope that you’ll have a much better experience moving forward with us.
5/5
TrustpilotVery poor customer service
Excellent costumer service Adam Stephenson was really helpful in dealing with my enquiries thanks Adam
Hi Yousif,Thank you for getting in touch. Following your review, we understand that our Head of Asset Management has been in touch and identified that the old customer service number was being dialled. We’re pleased to see that following this call we’ve been able to respond to all your queries. Please do feel free to reach out if you ever need anything, your Asset Manager will be on hand to help out.
5/5
TrustpilotEasy and fast experience had a lot of…
Easy and fast experience had a lot of stress moving out but everything was sorted in a schedule to what was the initial plan all and obviously all thanks to my asset manger Olivia who made it happen and helped sorting all the things out for me.
Thank you for taking the time to leave a review!
5/5
TrustpilotCustomer service is excellent and the…
Customer service is excellent and the rent agreement was clear I love the house I wish I moved in sooner;Thanks very muchBlake
Thank you for your kind words Blake! This is lovely to read!
5/5
TrustpilotCatalina has been amazing throughout…
Catalina has been amazing throughout our process! highly recommend this company very professional!
Thank you for your review Elishia, this is wonderful to hear! We will pass this on to Catalina.
5/5
TrustpilotVery supportive team
Very supportive team. I contacted with Jack Meeks for rental of a new built property. He has been brilliant with communication and arranged all the necessary steps ASAP. Highly recommended
Thank you for your review! We really appreciate your feedback!
3/5
TrustpilotWhen getting repairs done it takes fir…
When getting repairs done it takes fir ever for someone to come do it
3/5
TrustpilotDifficult
My experience with the referencing team was absolutely appalling. Zero empathy, very, very unhelpful and sometimes rude. I could write an essay on how dissatisfied I am with the referencing team and one member of staff in particular. Always made to feel like an inconvenience when contacting them. On the other side the Lettings team were very kind and helpful.
Hello, thank you for taking the time to leave us a review. We're pleased to heat you had a great service from our lettings team. Thank you for giving us your feedback on our referencing team. We would like to gather a bit more information from you on this so please could you email us at marketing@simplelifehomes.co.uk with a bit more information so we can work to make this process better moving forward?
5/5
TrustpilotNot only are the Simple Life Homes…
Not only are the Simple Life Homes beautiful, but the team were really helpful throughout the process - from initial inquiry to now a 6 month wait for the build to be completed, they have been great at assisting with answers to all our questions both serious and silly and have kept us up to date with the build, handovers and general updates.
Thank you for taking the time to leave us such a wonderful review! We're pleased that the team have been able to keep you up to date with all the information you need. We hope you enjoy your new home!
1/5
TrustpilotDisgraceful company avoid at all costs
Disgraceful company lied to me and tried to charge me £4000 after my mother died to cover her full tenancy
Hello,Firstly, we're sorry to hear of the recent passing of your mother.Following your review, we have searched our inboxes for any communication with you on the email you have provided to us and we are unable to locate any conversations. This information will help us to identify a property address or tenancy, allowing us to investigate the issues you have highlighted. If you could get in touch with us at complaints@simplelifehomes.com with further identifiable information, it would be very much appreciated.
1/5
TrustpilotPaid my fees and put an application in…
Paid my fees and put an application in on a property. The move in date once I paid wad advised as 1 month later, we were patient.
5/5
TrustpilotExcellent support during tenancy!
The Simple Life team have been extremely helpful and supportive when the house needed things fixed. They’ve been very responsive and helpful during my tenancy and I can only recommend their agency to future tenants!
Thank you for taking the time to leave Simple Life a review!
5/5
TrustpilotMoved into new property last week
Moved into new property last week. Finished to a high standard with quality appliances. Very pleased overall apart from a minor snag that is being resolved.
Thank you for your wonderful review Vincent!
5/5
TrustpilotBest ever
We have been made extremely welcome since we have moved here the process of renting a property was not hard at all definitely recommend
Thank you for your lovely feedback Tee!
5/5
TrustpilotI Enjoyed every bit of communication I…
I Enjoyed every bit of communication I had with the staff of simple life homes, Iram Rasheed. She proved to be professional and reliable with her job role.I didn't experience any challenge nor issues right from right move and the collection of the main office phone number.Many thanksChristian
Thank you for your review Christian!
5/5
TrustpilotVery very happy!🌟
Very grateful to the service provided by Abdul Tahir. We just had the viewing for our house that were officially moving into next week. He was always available for any questions we had along the way and was attentive from the start and right till the very end! Was a pleasure dealing with him. Definitely recommend!!
Thank you Molly! What a fabulous review! Thank you for sharing!
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