Trusted Agent profile · Windsor, Berkshire
Verified
★★★★★
488 reviews across 4 platforms
2 Clarence Road, Windsor, Berkshire, SL4 5AD
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Windsor, Berkshire, at 2 Clarence Road, is rated 4.3 out of 5 across 488 reviews on four platforms, including 175 Google reviews rated 4.5.
175
Reviews on Google
This office
230
Reviews on Facebook
Business-wide
19
Reviews on View Agents
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
It was a long journey selling our house, but the people at Frost's in Windsor made it as pleasant as they could, Unfailingly punctual for viewing appointments ...Read all 3 from sellers
We were purchasing through Frosts Nicola (Windsor branch) guided us through the process. She gave us support and advise making a stressful experience easier to ...Read the review from buyers
Karen and Jo in 'Lettings' are great ambassadors for Frosts because they're really customer focused, calm, kind and professional. My initial phone call, just ...Read all 3 from landlords
Jo, Karen and the team at Frosts have been great, very personable service. Very much recommended.Read the review from tenants
Our Windsor office covers: Windsor Town Centre, West Windsor, Datchet, Oakley Green, Eton, Eton Wick, Englefield Green, Old Windsor, Horton, Dorney, Fifield, Winkfield, Bray.
Every review we hold for the Windsor office, from every platform, shown as written. First names only.
5/5
FacebookExcellent communication and lovely and lovely staff. I would highly recommend them. Jacqui in particular has been fabulous.
Hi Clare, Thank you for taking the time to recommend us. We're delighted to read that you have received a professional and friendly property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.
Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
5/5
GoogleLong standing professional estate agents
Many thanks for leaving this 5* review for the Windsor team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookThank you so much to the staff at Windsor. Nicola and Chris are always so helpful but particular kudos to Denise for her patience and great communication during a very frustrating sale. I would definitely recommend them and would use them again (although I’m not moving again in a hurry!!
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
1/5
GoogleOnce you are paying rent, the customer service ends.
5/5
FacebookA very professional service with excellent staff who care.
Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership
5/5
FacebookEfficient, friendly, professional service from Vicky Lyle.Thank you
Hi Francesca, Many thanks for your recommendation, we are delighted to read that Vicky provided you with an excellent property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agency
5/5
FacebookGreat service through and through. Polite, prompt and efficient, very happy and highly recommend.
Hi Christina, Many thanks taking the time to write this fantastic recommendation. Best wishes to you from all at the Frost Partnership
1/5
GoogleI have never had any issues with any other letting agency but Frost is just the worst. Especially, some of its agents. I would honestly advice to consider literally any other agency.
5/5
FacebookVery Good 👍 Services Always helpful
Thank you Deepak! Best wishes
5/5
FacebookAmazing staff! Jacqui, Greg, Andrew are wonderful and very helpful with all they do! Very professional!
Many thanks for your review Thomas - that's great to hear! We really appreciate you taking the time to let us know and we'll pass your comments on to the rest of the team. Best wishes
1/5
TrustpilotThey should be ashamed.
5/5
GoogleExcellent experience. Everyone very supportive and proactive.
Hi Sergio, Many thanks for writing this 5* review for our Windsor team. We're delighted to read that you received a supportive and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookPersonal experience as I knew David and Allison
Than you Pauline - much appreciated!
5/5
FacebookI bought second property from Frost Partnership. Whole team is outstanding and shown in excellent customer service. David you showed the property and Alison got the deal done. Vanessa who managed whole tenancy process.
5/5
View AgentsFantastic service.
I can't praise them enough, last minute problems day before tenant moved in were sorted out immediately by Jo Ball as were all the other requirements needed before letting the property. I can definitely relax knowing my property is in safe hands.
5/5
Googlevery professional and always trying the best for customers
Many thanks for taking the time to write this glowing 5* review. We're delighted to hear that you received excellent service and will pass your comments on to the team. Best wishes
5/5
GoogleFrosts have proved to fair on price relative to other estate agents. All of their team have worked efficiently on our behalf. They have been on the ball and very personable throughout the process. Keep up the good work. …
5/5
GoogleFantastic service from Jo Ball at frost estate agents, what a genuine person. No hidden fees, no extras. Straight from the beginning, made me feel like I knew her for years. Thank you Jo. Great to have dealt with you
5/5
FacebookEfficient.Persistent.Pleasant.
Thank you Ian - much appreciated
1/5
GoogleOnce you are paying rent, the customer service ends.
1/5
FacebookVery poor service for rental Management !
Hi Mary, Please can you DM your contact details and the area office you've been dealing with. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Huw wrote: "It was a long journey selling our house, but the people at Frost's in Windsor made it as pleasant as they could, Unfailingly punctual for viewing appointments ..."
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Suzanne wrote: "Karen and Jo in 'Lettings' are great ambassadors for Frosts because they're really customer focused, calm, kind and professional. My initial phone call, just ..."
