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Romans reviews

4.5

★★★★★ Excellent

309 reviews across 1 platform

4 Clarence Road, Windsor SL4 5AD

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Romans's Windsor office at 4 Clarence Road is rated 4.5 out of 5 across 309 reviews on 1 platform, including 309 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

309

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor office, from every platform, shown as written. First names only.

5/5

Google

Pierce at Romans provided 1st class service. He updated me every step of the way even when he was out of the office. He managed to sell my flat within a month. Romans can be a little pricey but you pay for what you get. Would highly recommend!

Chun · 30 July 2020

1/5

Google

Extremely high letting fees to landlords. Much better value offered else where in Windsor.

J · 31 December 2020

Agent replied · 31 December 2023

Hi John, we're saddened to see that our team in Windsor have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans

1/5

Google

Extremely high letting fees to landlords. Much better value offered else where in Windsor.

Rob · 29 October 2020

Agent replied · 29 October 2023

Hi John, we're saddened to see that our team in Windsor have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans

5/5

Google

This our first experience with Romans and until so far in the process we are very happy with Romans specially Tom for his help and kindness and to make us feel confident that everything is going to be fine! I would recommend them if you are looking for rent!

Mafalda · 29 July 2019

1/5

Google

Extremely high letting fees to landlords. Much better value offered else where in Windsor.

R · 30 July 2020

Agent replied · 30 July 2023

Hi John, we're saddened to see that our team in Windsor have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans

5/5

Google

Pierce at Romans provided 1st class service. He updated me every step of the way even when he was out of the office. He managed to sell my flat within a month. Romans can be a little pricey but you pay for what you get. Would highly recommend!

Nuhc · 11 October 2019

5/5

Google

Professional team and amazing service!PositiveResponsiveness, Quality, Professionalism, Value

Aram · 25 October 2021

Agent replied

Dear, Aram Petrosyan, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

We didn't have any issues, we are happy with the service provided and the property Ilaria

Ilaria · 29 July 2019

Agent replied

Hi Ilaria Thank you for the recent 5 star review of our Windsor branch. We are pleased the team could provide you with a great service. Don't hesitate to be in touch at any stage should you require any assistance. Kind regards Romans

1/5

Google

Extremely high letting fees to landlords. Much better value offered else where in Windsor.

John · 8 February 2020

Agent replied

Hi John, we're saddened to see that our team in Windsor have received a low star rating following your experience with them, if you could provide more information to us we would like to know if there is anything we can do to improve your experience and if necessary refine our services moving forward. Please either reach out to us via email at customerservice@leaders.co.uk or contact us on 01344758596 as we'd be more than happy to discuss this with you. Kind Regards, Romans

5/5

Google

Friendly professional service. Exceptionally accommodating and always deliver on their promises - wonderful experience!

Richard · 29 July 2019

Agent replied

Hi Richard Thank you for the recent 5 star review of our Windsor branch. It's pleasing to read the great comments and glad the team could provide you with a positive experience. We hope to be of assistance again in the future. Kind regards Romans

5/5

Google

Great experience through Romans - Pierce at the Windsor store has been very helpful!

Danielle · 29 July 2019

Agent replied

Thank you for your positive review of Pierce and the team at Romans Windsor. We are glad that we have been helpful and look forward to helping you again in the future. Kind Regards, Daniel Collis, Regional Director - Residential Sales, 01344 205141

5/5

Google

Excellent Lettings Department. Very professional team.

Rupert · 30 July 2021

Agent replied · 30 July 2023

Dear Rupert St. John Gilman, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Excellent Lettings Department. Very professional team.

Rupert · 1 May 2021

Agent replied

Dear Rupert St. John Gilman, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

excellent service! extremely reliable and efficient

Rachel · 15 April 2021

Agent replied

Dear, Rachel Wang, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

We rent from Romans and we couldn’t thank the anymore! From Donna in the office in Windsor to Keah In the headoffice they make the whole process so seamless and effortless. Thank you team Romans we can’t wait to have many more years of happiness.

Chris · 31 July 2018

5/5

Google

The service we received was very professional. Every member of staff dealt with our enquiries in a cheerful manor and always gave us an answer that was clear. The advice we received was spot on and we can not recommend them highly enough.

Viv · 29 July 2019

5/5

Google

The lettings agent, Thomas Prince, who dealt with my query was extremely responsive and professional from my initial enquiry and throughout the whole lettings process. I would highly recommend Romans above any other Estate Agent for their quality of service and customer--centric focus.

Anna · 23 October 2018

5/5

Google

Romans have been absolutely brilliant! They have guided us through the entire renting process. All the staff members that we have dealt with have been so helpful and tailored the move to our needs. Definitely would recommend using them

Sophie · 29 July 2019

5/5

Google

Very pleased with whole journey from started with a phone call through e-mail with few options, ending moving into new house within 2 weeks. Thomas especially is a star. Friendly, always helpful and really best at what he is doing.

Wojciech · 11 July 2018

5/5

Google

We have been looking for the right type of property in Windsor for a few months. Pierce at Romans has been very helpful, thoughtful and professional throughout every step of the process. Thanks Romans!

Bob · 24 February 2020

4/5

Google

Moving over from Manchester i have found sam and her team acting in a professional capacity , currently we are waiting to take up the key , and finalise the contract .

Angela · 29 July 2019

2/5

Google

Worst customer service after starting tenancy agreement. They just email the landlord without being proactive to solve flat issues. Great service when looking for a property but the worst property managers.

Luis · 29 July 2019

5/5

Google

Rating only, no written review.

Adduwahewage · 13 February 2026

Agent replied · 13 April 2026

Dear Adduwahewage Achintha, Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Windsor. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Very helpful, very friendly and make one of the most toughest processes seem easy. First class service and I highly reccomend.

Barun · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Romans

How many reviews does Romans have?

Romans's Windsor office has 309 reviews across 1 platform: 309 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Romans's rating?

Romans is rated 4.5 out of 5 across all 309 reviews, and 4.5 out of 5 on Google from 309 reviews, checked 9 October 2026.

Where is Romans's Windsor office?

Romans, 4 Clarence Road, Windsor SL4 5AD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.