Trusted Agent profile · Windsor and Maidenhead
★★★★★
596 reviews across 2 platforms
37 High Street, Ascot, SL5 7HG, Windsor and Maidenhead, SL5 7HG
Part of Strutt & Parker, see every office.
Strutt & Parker's office in Windsor and Maidenhead, at 37 High Street, is rated 4.5 out of 5 across 596 reviews on two platforms, including 148 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Strutt & Parker Ascot hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Windsor and Maidenhead.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
GoogleA professional and dedicated team who are easy to work with and keep you fully in the loop. Diana , handling the sale of our property , is always punctual, polite , and has an excellent grasp of the market. Would definitely recommend.
Hi Martin, thank you for your feedback. We are very proud of our Ascot team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
TrustpilotGina is one in a million
Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue
5/5
TrustpilotHouse Purchase …
We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.
5/5
GoogleCaroline and Christine were absolutely fantastic at securing my family our rental property - without their speedy actions we would either not be in the home we wanted & it would have cost us a lot of money and hassle. I would definitely recommend them.
5/5
TrustpilotWe “let” our property through the Ascot…
We “let” our property through the Ascot office. Caroline was knowledgable on the area, other properties we would compete with, the area generally and was totally professional. Where other “lettings agents” failed, Strutt and Parker excelled and we managed to let our property quickly. Excellent company to deal with
5/5
GoogleI recently sold my house through Emma at Strutt and Parker. It was long and drawn out process in a difficult market, Emma was exceptional in her tenacity and professionalism, often working well into the evening to ensure the sale went through. Outstanding service and would absolutely engage Strutt and Parker again.
5/5
TrustpilotExcellent experience with Strutt
Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house
5/5
GoogleI have been a 5 year tenant with Strutt & Parker Ascot and have been very well looked after. Thank you specifically Christine Froud.
1/5
TrustpilotPoor customer service and failure to…
Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
5/5
GoogleI have worked with S&P Ascot for many years. They have been a great partner over the years and I thoroughly recommend them.
5/5
TrustpilotExcellent, personal service
Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.
5/5
TrustpilotExcellent service from Gina
I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent
5/5
GooglePhilippa, Senior Property Manager has done a fantastic job over the past few years with us, and is a real asset to Strutt and Parker. She has been so professional, efficient and simply brilliant with anything we've needed. Thank you Philippa!
5/5
GoogleI have always found all the lady's in the office to be Reliable, professional and easy to work with. Thanks for everything mick
5/5
GoogleHighly recommend Strutt and Parker, Christine Froud has gone above and beyond with her service. Communication has been excellent. A real pleasure to work with.
5/5
TrustpilotLockdown sale
We genuinely struggled last year with lockdown but Strutt and Parker were amazing.....Tim and his team are professional and local people with a good understanding of who they want to work with and sell to.I cannot recommend him and the office enough!...well done guys.
5/5
TrustpilotFirst rate service
Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly
5/5
TrustpilotWe recently bought a house through…
We recently bought a house through Strutt & Parker. Janet Edwards was extremely helpful throughout the whole process. Her manner and professionalism allowed us to go through the sale with ease and confidence. Thanks so much Janet, you're a star!
5/5
GoogleWe bought our house through the Ascot office. Working with Diana from first viewing to completion was a real pleasure, precise and informative and friendly. Always ready to help and advise on process. Many thanks
Hi Thomas, thank you for your feedback. We are very proud of our Ascot team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleCaroline and Christine have always provided an outstanding service, responding in a timely manner and dealing with any queries quickly.
5/5
GoogleChristine & the team have rented by property for me fir over 20 years. Always professional & extremley helpful
5/5
TrustpilotShannon Flanagan is a star!
Shannon Flanagan has been our property manager for the past two years. She is the best! Very conscientious, always professional and stays on top of everything with great follow up. Shannon is a true pro and Strutt and Parker lucky to have her!
5/5
GoogleI cannot recommend Caroline Clark at Strutt and Parker Ascot highly enough. She is extremely helpful, professional and will always go out of her way to help however she can. We will be recommending her services to everyone!
1/5
TrustpilotNot responding since we left the flat. Not returning the deposit
After having lived in one of the flats they manage during one year, and after all the issues we have faced (moisture, leaking pipes, disgusting stuffs coming out of the pipes in the bathtub, etc) we have now left the flat. Unfortunately, they do not respond to our emails anymore and complete radio silence in regards to our deposit, although the contract mentioned that it should have been returned at the latest a few months ago. If issue not resolved, legal action will be taken against the company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Strutt & Parker Ascot hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Windsor and Maidenhead.
