Trusted Agent profile · Windsor and Maidenhead

Strutt & Parker Ascot reviews in Windsor and Maidenhead

4.5

★★★★★ Excellent

596 reviews across 2 platforms

37 High Street, Ascot, SL5 7HG, Windsor and Maidenhead, SL5 7HG

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Strutt & Parker's office in Windsor and Maidenhead, at 37 High Street, is rated 4.5 out of 5 across 596 reviews on two platforms, including 148 Google reviews rated 4.8.

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4.8 / 5

148

Reviews on Google

This office

Trustpilot logo

448

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

From the moment we met Sarah and some…

From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.

Becky · 19 April 2022

5/5

Trustpilot

Gina Simpson has been a fantastic…

Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.

Mehdi · 25 September 2021

5/5

Trustpilot

I recently had to decide which estate…

I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills

Ian · 25 February 2022

5/5

Google

Daniel at Strutt & Parker Ascot was attentive, personable and effective. He patiently negotiated a purchase during lockdown and remotely, as we worked with him from overseas. Many thanks and highly recommend!PositiveResponsiveness, Quality, Professionalism

Melissa · 24 October 2021

5/5

Google

Fantastic service from all the team at Ascot/Sunningdale etc. would highly recommend Strutt & Parker

Geraldine · 4 October 2025

5/5

Google

Great agents to work with. In our case we were buyers. Diana Steer dealt with us very professionally right from the start and it was a pleasure to do business.

Michael · 24 October 2023

Agent replied · 23 October 2024

Hi Michael, thanks very much for your review. We're glad Diana was able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

I would give Victoria six stars if I…

I would give Victoria six stars if I could. She was amazing in every aspect of her role in this transaction. She found me a ’unicorn’ of a buyer and treated both parties with the utmost respect and professionalism.

SARAH-JANE · 20 December 2024

5/5

Trustpilot

Rental Competently Managed in all Respects

We have been very happy with the Ascot Office Rental Dept. of Strutt and Parker and especially Philippa who competently managed the redecoration of our property prior to letting.The letting went smoothly and we have no problems since.

Rick · 6 October 2020

5/5

Trustpilot

Gerrards Cross Lettings Team ......First Class

Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process

J · 21 October 2020

5/5

Google

I can highly recommend the Lettings team at Strutt & Parker, Ascot. Caroline, Christine, Laura and Philippa were very efficient, professional and helpful throughout the process of finding a tenant for me.

Hilary · 24 October 2021

5/5

Google

We have had excellent service from Strutt and Parker. They have been fab to work with throughout. Fab on communication and absolutely always going the extra mile.

Hannah · 28 November 2023

Agent replied · 23 October 2024

Hi Hannah, thanks very much for your review. We're glad our Ascot team were able to support you throughout the process. Best wishes, Strutt & Parker

5/5

Trustpilot

Excellent service from Philippa - Ascot branch

We've been with Strutt & Parker for many years and Philippa at the Ascot Branch has been simply fantastic!She has always been so professional and efficient with anything we have needed.Thank you Philippa!

Joe · 26 July 2021

5/5

Trustpilot

Professional and efficient

Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.

Ann · 14 February 2021

1/5

Trustpilot

This agents refuse to take me off their…

This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.

Elena · 1 March 2024

1/5

Trustpilot

Very Unprofessional

Strutt and Parker AscotHaving found a property through Strutt and Parker Ascot branch we were told our offer had been accepted and all checks, references and deposit were successful. The landlord wanted us to move in June but we had a holiday booked so agreed to move on the 1st July, we had two properties to move from one of which didn’t have much furniture, we asked if we could pay to move some furniture in one of the garages before the official moving date which the landlord agreed and we paid £1000 straight into his bank account. All the arrangements were made through the negotiator Caroline at Strutt and Parker Ascot office, after everything had been agreed documents signed and finance completed we continued to pack one of our properties on the day agreed for us to store the furniture in the garage, we had arranged for Caroline to meet us at the property at 1 o’clock to unload, at 12.45 Caroline called us to announce that the landlord had pulled out of the agreement and had decided not to rent his property to us, we were devastated and had to find storage for our furniture at very short notice and all our plans and arrangements had been ruined. What l thought was strange was Caroline had no empathy she was very matter of fact about it all and didn’t really care we found her very rude and unsympathetic. We have also noticed after a few weeks she has put the property back on the market, I can’t believe after the way we have been treated Strutt and Parker would even consider to do business with this landlord again. Unbelievable!!!!!!

Frances · 24 July 2021

5/5

Trustpilot

Great service from start to…

Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team

Lynne · 11 November 2020

5/5

Google

The team have been fanatic to deal with - specially calling out Diana and George - they made the entire process so easy! Thank you

Paul · 24 October 2023

Agent replied · 23 October 2024

Hi Paul, thank you for your feedback. We are very proud of our Ascot team and will make sure to pass your comments on to them. Best wishes, Strutt & Parker

5/5

Trustpilot

Very good experience; recommended.

We had a very good experience buying through Strutt and Parker. The team was very experienced and knew their market and client well. They were on hand with all the right inputs at the key points needed and I would highly recommend using Janet again - indeed I have already asked Janet whether she would be interested in marketing a different property for us. Thank you from us to the whole team for their support through our recent purchasing process.

Chris · 10 February 2021

5/5

Trustpilot

Outstanding service both buying and selling

Brilliant service both buying and selling our properties. Very fast at getting the property on the market and sold within a week! Nothing was ever too much trouble, from the numerous questions raised and answers found in a timely manner. I am sure these were often dealt with in the staff free time as well. We dealt mainly with one member of staff which made it more personal and effective She was professional, knowledgeable and empathetic throughout and you really felt she had your back and nothing was too much trouble. Would definitely recommend!

Debbie · 10 February 2021

5/5

Trustpilot

Great support from The Suffolk Office

We used Sharnie & Sophia from the Suffolk Office to successfully sell our house last year. From the initial visit for the valuation to the completion of the sale they held our hand the whole way through. They were very proactive in selling our house & didn't just wait for the internet & Rightmove to do their job for them.They were most supportive through the whole process & especially the problems caused by Covid-19We are not planning on moving house for many years to come but would use them again in a heartbeat

P1babe · 4 January 2021

5/5

Trustpilot

Strutt & Parker, Gerrards Cross

Selling your house can be an emotional experience. You need an estate agent that not only knows the local (and national) market trends but can give you great advice. From valuation to the best marketing strategy; from understanding changing market circumstances to interpreting feedback from viewings; and remaining by your side - through the marketing phase to the all important offer; and thereafter during the legalities culminating in exchange and completion.Strutt and Parker, Gerrards Cross achieved all of these for me and I would not hesitate in recommending them if you are thinking of selling your property. J Thomson, Gerrards CrossDecember 2020

J · 4 January 2021

4/5

Trustpilot

A sterling effort in difficult conditions

We put our wonderful old house on the market in September 2018, just in time for the worst of the Brexit impasse, followed in early 2020 by Covid-19. In these inauspicious market conditions Strutt and Parker worked extra-hard to publicise the house, with features in the Telegraph, The Sunday Times and elsewhere, as well as getting us a free repeat advert in Country Life. The brochure was excellent as was the Matterport 3-D digital survey. Throughout the 2 years it took to sell, they kept us well informed of the market, and the views of potential buyers. We were pleased by the service they provided.

PATRICK · 30 November 2020

5/5

Trustpilot

Sale of Grade II listed property

From initial enquiry (agents for selling my property) to completion I found Strutt and Parker extremely professional and attentive. Due to the unique nature of the property which included a mix of residential and business elements, the sale process was more involved than anticipated, however at every step, Strutt and Parker facilitated negotiations between relevant parties, ultimately arriving at a sale. Their experience in complex and unusual situations was very evident and key in securing completion. Highly recommended - Kent Agency

D · 10 November 2020

5/5

Trustpilot

Service above and beyond

Sarah and Fiona went above and beyond to secure our sale. We can't thank them enough for all the hard work involved in negotiating on our behalf. They make an amazing team.

Chris · 3 November 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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