5/5
TrustpilotSasha Byrne is very helpful &…
Sasha Byrne is very helpful & professional. Prompt with replies and strikes the right balance between looking after tenants & landlords
Trusted Agent profile · Windsor and Maidenhead
Verified
Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,294 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,294 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,877
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThanks Ryan and the Maidenhead team!
Ryan and the team in Maidenhead have done a brilliant job selling my flat - they have been so helpful and proactive throughout. Would absolutely recommend.
5/5
GoogleHarrison has been great, contacting us every day to make sure we get the property we need, great customer service!
5/5
Trustpilot5 star service
Can’t thank Beth enough for helping us find our perfect home! Great service from start to finish.
5/5
TrustpilotSasha as my manager has handled in an…
Sasha as my manager has handled in an excellent manner both my properties that I let through Prospects as well as the one I rent from them. Nothings to much trouble and any issues are dealt with in a very efficient and prompt way.Her telephone calls are always positive and actions are dealt with pretty much straight away.Thanks for the excellent service Sasha and Prospects.
5/5
TrustpilotProfessional viewings
I was shown round several properties by Charlotte, she was very Helpfull knowledgeable.
5/5
TrustpilotThanks Matt
From my first contact with Prospect back in September, nothing has been too much trouble for Matt - if he was not immediately available he always returned my calls promptly and was happy for me to visit the property as often as I liked (also sending through progress photos as the conversion progressed). He even offered to wait at the property for a delivery due before I moved in!
5/5
TrustpilotSasha has been absolutely helpful
Sasha has been absolutely helpful, very supportive and kind. Her calm and positive manner allowed us to have a smooth experience. Thank you Sasha.
5/5
TrustpilotGreat Service
I found Beth to be a pleasure to deal with, extremely friendly, knowledgeable and informative. I would highly recommend her and Prospect.
Agent replied · 23 October 2024
Thank you for your 5* review, Grant.
5/5
GoogleImpressed with Prospects across the various locations. Rare find as team guid on current supply and demand, manage the process, are honest and passionate. Have taken the stress out of sourcing good tenants. Consistently good service across the company, as they understand the customer.
1/5
TrustpilotUseless
Maidenhead branch. Useless. Trying to sell our flat, even gave them a cash buyer who had come direct to us. 11 weeks later, after only ever chasing them, our buyer told us she was pulling out. She had told the estate agent over 2 days beforehand, they just didn’t bother to pass it on to us. Oh don’t use the legal firm they recommend either - they also did nothing unless chased.
5/5
GoogleThis review and star rating is for Angel who was so great at finding properties which really matched what we were looking for. She really listened to our needs and what we like and the properties that she showed us matched our criteria really well, which was so refreshing and helped to not waste a lot of time.
5/5
TrustpilotSasha has been extremely professional…
Sasha has been extremely professional and provided updates on any progress with my renewal's.Highly recommend the services of Sasha and Prospect Agents.
5/5
TrustpilotGreat service from Gemma and the team
Great service from Gemma and the team. Always go above and beyond to help with any issues and manage the properties really well.
5/5
TrustpilotMicheal Sharp restored my faith in…
Micheal Sharp restored my faith in estate agents, his outstanding professionalism and drive help push the sale of my house through whilst keeping me updated throughout the whole process. I would not hesitate to contact Michael at Prospects again if selling another property and can not recommend him highly enough.
5/5
GoogleI was looking for a house to rent in Maidenhead before moving there from India. I got in touch with Prospects and they were absolutely amazing in every aspect. They helped me view the flat via FaceTime as I wasn't able to make it in person. …
Agent replied · 10 November 2024
Thank you for this great review of our service. we are delighted the team helped you with a FaceTime viewing. We wish you every happiness in your new home.
1/5
GoogleBE WARNED! during the moving out process of a 3 bedroom house, there were a lot of hidden fee's including a £120 gardening bill which was actually done by a neighbor for much less but Prospect thought they would get away with it by charging £120. Here are a list of fee's you can expect when moving out: Deep clean carpets- £98+VAT Oven and hob deep clean- £65+VAT Windows exterior- £25+VAT Checkout: £192 including VAT Clean: £225.60 including VAT Maintenance: £223.99 including VAT Just be careful these guys just want your money but provide a lousy service which doesn't justify!
5/5
TrustpilotGreat service from a team who are prompt and straightforward to deal with
I’ve had a consistently great experience with the property management team at Prospect.Most recently I have been working with Dani Smith to resolve an issue in the property following some remedial works.Dani showed a great deal of tenacity in helping me get hold of a lot of fiddly details from both the tenants and contractors. The communications have been quick, and straightforward and she’s made the issue much easier to deal with.
5/5
TrustpilotAgnese has been excellent with updates
Agnese has been excellent with updates, communications and speedy response and resolution. Many thanks for your support.
5/5
GoogleFully serviced house let through Prospects, Maidenhead. Listened to requirements, good number of viewings (some even before it went online) and subsequent offers all managed by Jordan, Liam and viewing staff. Post contract support is good …
Agent replied · 10 November 2024
Thank you for taking the time to leave us a review, Chris. We pride ourselves on delivering an outstanding level of service and are delighted that this was your experience whilst dealing with our team. … More
5/5
TrustpilotBeckie Baxter
My first point of contact with prospect wasn’t all that great but since Beckie took over she has been amazing with a positive attitude, super friendly and understanding. she would always pick up on any queries or problems I had with the property I am renting in a nice manner. She is easily approachable and I feel I could talk to her about anything. Thank you for all your help Beckie! Natasha
5/5
TrustpilotDealing with my tenancy renewal Sasha…
Dealing with my tenancy renewal Sasha was a delight to deal with throughout. Thank you for making the process so easy.
5/5
TrustpilotPrompt & professional
Sasha has been very helpful and prompt with information and contracts. Always professional and easy to get on with. Pleasure dealing with her.
5/5
TrustpilotSimply the best
I had a viewing with Charlotte, she was super professional. Probably the best viewing I've ever had.
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