Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter losing 5K due to our previous agent's total disregard and callous approach to our prized rental property, we approached Prospect, who gave us very nice Tenants. All their charges are reasonable and moreover their processes are very fair and transparent. Great communication and good service overall.
Mustafa · 16 March 2024
★★★★★ 5/5
TrustpilotGood experience
Have had nothing but good experience with Prospect. In particular Gemma Barton, who is very prompt and professional in responding to all enquiries.
D · 31 January 2022
★★★★★ 1/5
TrustpilotIdeas beyond their station
In recent months I expressed interest in 2 properties to let. Their people are prejudiced against me, refusing to deal with me and saying the properties are not available. I earn more than these little people, so what gives?
Thomas · 9 August 2024
★★★★★ 5/5
TrustpilotSuper Sasha
Sasha is super efficient and when I wasn't I was chased in a really professional and polite way. If you give awards she deserves one or maybe two.
Steve · 11 February 2021
★★★★★ 5/5
Trustpilot24 Garthlands - Feedback
My point of contact with Prospect is Agnese Rees. Agnese is very helpful, responsive & reliable with managing my property management issues.
John · 10 March 2022
★★★★★ 5/5
TrustpilotFantastic support and information from…
Fantastic support and information from Sonam. Thank you for all your help.
Graham · 2 August 2025
★★★★★ 5/5
TrustpilotKenny from prospect
Nothing but good things to say about Kenny showed me around the houses I enquired about and did it with experience.Thank you for a good viewing Highly recommend.
Emilia · 3 April 2023
Agent replied · 23 October 2024
Thank you for your 5* review, Emilia.
★★★★★ 5/5
Facebookit was amazing purchase our property with Prospect, they were attentive and quick, I highly recommend it, especially Sam, who was the one who attended us during the process.
Mauro · 24 September 2020
★★★★★ 5/5
TrustpilotWe met Beth who was so fantastic
We met Beth who was so fantastic, she drove me to view the property and quick to respond to my emails even at night.
Neko · 27 July 2023
Agent replied · 23 October 2024
Thank you for your 5* review, Neko.
★★★★★ 1/5
TrustpilotVery poor client services
Very poor client services, Most of the time staff is out of office with no proper backup to respond to client.My property management was taken over by Prospect from Wilkinson and we were with them with excellent service for almost 10 years. With Prospect, its very frustrating as no body takes any responsibility or attention to clients queries.
Vivek · 30 May 2023
★★★★★ 5/5
TrustpilotElliot Garrington was professional from…
Elliot Garrington was professional from start to finish. His service was outstanding, he even took calls on his days off. Would highly recommend prospect lettings thanks to him.
LPM · 21 December 2020
★★★★★ 5/5
TrustpilotViewing with Natasha
I had a few viewings that were conducted by Natasha. She was punctual, polite, and very helpful in answering all the questions i had.
Usama · 23 July 2023
Agent replied · 23 October 2024
Thank you for your 5* review, Usama.
★★★★★ 4/5
TrustpilotEfficient and helpful
Prospect were very efficient and made it very easy at every stage. Sahsa was particularly helpful, pressing for responses at the relevant times, while maintaining professional diplomacy.
Chris · 5 March 2021
★★★★★ 5/5
TrustpilotVery informed and detailed viewings
Kenny showed me around few properties in reading area and it was a pleasure dealing with him. The viewings were very detailed & informative. Would def recommend prospect.
Sahil · 23 March 2023
Agent replied · 23 October 2024
Thank you for your 5* review, Sahil.
★★★★★ 5/5
TrustpilotStruggled to find a suitable property…
Struggled to find a suitable property for what seem like an eternity, Anna was a great help in finding the right place and getting things processed super fast.
Joshua · 30 November 2020
★★★★★ 5/5
TrustpilotA long dragged out painful sales…
A long dragged out painful sales process for numerous reasons but Aimee was non stop and on the case through out 👌 great service
Ben · 29 September 2021
★★★★★ 5/5
TrustpilotWell done Prospect and Gemma
I have generally received great support and quality from Prospect. Gemma has been brilliant - accommodating, patient and always supportive. Great stuff from Prospect.
Chinmoy · 19 September 2021
★★★★★ 5/5
TrustpilotAnna was very kind proffessional and…
Anna was very kind proffessional and gave us a feedback whenever we needed it. She explained everything well and she was polite. Easy to deal with and reachable.
Miriam · 24 October 2020
★★★★★ 5/5
TrustpilotI’m happy with them
I’m happy with them. Sasha is providing a high standard of service. Thanks for all the great team.
Ahmed · 22 July 2022
★★★★★ 5/5
TrustpilotBeckie Baxter excels as a Property Manager
Beckie Baxter excels as a property manager, skillfully merging professionalism with a friendly approach. Her outstanding communication delivers clear and concise information, while her organizational expertise guarantees a stress-free experience for tenants. In summary, Beckie epitomizes excellence in property management, and I wholeheartedly recommend her and Prospect as a result.
Nicola · 7 December 2023
★★★★★ 5/5
TrustpilotGreat service from Charlotte
Great service from Charlotte, she was clear , knowledgeable and informative and was very friendly!
Georgia · 18 June 2025
★★★★★ 5/5
TrustpilotSasha was very efficient and prompt in…
Sasha was very efficient and prompt in answering all my queries during my time of renting with prospects. I would highly recommend them.
Meera · 25 October 2021
★★★★★ 5/5
TrustpilotGreat customer service from Abi at Crowthorne branch
Abi Heppner from the Crowthorne branch showed us round a property in January. She was very knowledgeable about the property, honest and polite. We didn’t decide to buy the house but I have no doubt that Abi would have been attentive and thorough throughout had we proceeded.
KB · 6 February 2024
★★★★★ 5/5
TrustpilotBeckie Baxter has been very attentive…
Beckie Baxter has been very attentive to managing my rental and resolving any issues with the tenancy and property. Very professional and efficient service, highly recommended!
Tom · 4 March 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.