5/5
TrustpilotA great experience
A great experience with the Prospect team, led by Ross. They sold my house within days of it hitting the market and were always available for questions and help. Highly recommended.
Trusted Agent profile · Windsor and Maidenhead
Verified
Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,294 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,294 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,877
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNatasha was very confident and helped…
Natasha was very confident and helped us alot in what we are looking for
4/5
TrustpilotGreat viewing
Great viewing, informative and knew her patch, thank you Abi
5/5
TrustpilotI have been letting my properties…
I have been letting my properties through Prospect. Julie Jacobs has been most helpful to me. She is aware of the questions that need answering. As a property manager she is excellent.
5/5
TrustpilotI would like to thank Danniella Wylie…
I would like to thank Danniella Wylie for her assistance and professionalism during the process of letting my flat. She certainly made this transaction so smooth and she is very pleasant to deal with.Wishing her all the very best! Jaleh Chaplin
5/5
GoogleJust about to complete on our house sale in Maidenhead. The team at the Maidenhead office were very helpful and professional in helping put the house up for sale and with all aspects of the marketing process. As we live a long way away they …
5/5
TrustpilotThank you to Beth for helping me whilst…
Thank you to Beth for helping me whilst I have been viewing properties.
5/5
TrustpilotOverall an incredibly nice estate agent…
Overall an incredibly nice estate agent to transact with.Virginia in particular was fantastic in progressing the transaction and keeping me regularly informed - Thank you Virginia!Highly recommended
5/5
TrustpilotRecently got in touch with Sonam at…
Recently got in touch with Sonam at Prospect in Sandhurst, and he has been very helpful and genuine with his service. Highly recommended!
5/5
TrustpilotAmazing customer service
I have been renting a property from Prospect for the last 6 months and I need to say that the customer service is amazing. From getting detailes about the property before renting, to making a really fast appointment for viewing, to all the paperwork part. After getting approved to move in, the senior property manager, Agnese, was always in touch with me. She helped me a lot after I settled in the property, provideing a good communication between renter-agency-landlord. Easy to reach, fast at solving issues. Thank you.
5/5
TrustpilotThank you Beth!
Have to give credit where credit is due & thank Beth for her help on my search for a family home. She’s incredibly knowledgeable and super friendly. Highly recommend.
5/5
TrustpilotOutstanding service
Our property manager, Agnese is absolutely brilliant. We have used other estate agents who have managed our property before but the level is device Agnese provides is simply outstanding. Thank you prospect
5/5
TrustpilotThank you Beth for your endeavours in…
Thank you Beth for your endeavours in finding me a new home
4/5
Trustpilot5 stars for property management
In terms of property management I would rate Prospect 5stars, Agnese manages my property and has been wonderful. She has been so attentive to our questions and dealt with maintenance immediately; always following up to check everything has gone to plan. Agnese also eased all of my concerns around moving into the property when communication had been minimal from the landlord. I have removed 1star based on the service to rent my current property as I found the letting agents to be slow to respond and not forthcoming with information; quite often leaving us unsure of next steps.
1/5
GoogleIf I could I’d give 0 stars I would, they treated me so bad. They charged 400 for cleaning after a month of living there, house had be cleaned, 300 damaged theyre were absolutely no damages and they still charged me. Ive been contacting …
5/5
TrustpilotBeth
Beth made viewing a really pleasurable experience. Thank you so much Beth.
5/5
TrustpilotAlways excellent service
I rent my flat as a landlord and I have always been very impressed with the service I receive. What I always appreciate is the prompt reply of e/mails and also if there are issues to attend to, contractors are always contacted quickly and things sorted out. This is beneficial to the tenants too. Over the years many things have changed for the better and I like the way Prospect change with the times and think of things that benefit both the landlord and the tenant. Would I recommend Prospect Estate Agents to friends and family? Absolutely.
1/5
TrustpilotONE TO READ FOR SURE
Taken 8 months for the Property Ombudsman to rule that this disgraceful, bending the truth, say what they want you to hear company to be told that they were in the wrong.PLEASE, PLEASE, PLEASE think twice before putting your property in their hands, or giving them money to supposedly act on your behalf with renting one, for then them to do a VERY bad job, of a thing that I am sure they have lied and said they would do their best for you.They will just do the absolute minimum to get their commission each month, which they denied to me in black and white email, just to get your money.They even tried to lie about me to the Ombudsman that I bullied them when all I did was action something that they gave me again in writing.STAY STAY STAY AWAY from this company.
5/5
TrustpilotThank you
My current property manager Agnese is outstanding. Always helpful, proactive, and gets things done quickly and efficiently. On top of that she is a pleasure to work with. Thank you Agnese!
5/5
TrustpilotAttentative Agent
Harry has been brilliant with assisting myself and my partner into our first rented property. He helped with query we had regarding the property and was quick to respond or call back when we left messages!Thank you again!Amy
5/5
TrustpilotNatasha was super efficient kind and…
Natasha was super efficient kind and caring. X an asset to the company for sure.Highly recommended.
1/5
TrustpilotTerrible experience.
5/5
Trustpilot10/10 for Lily Sines
Lily has been a really good Property Manager for my flat. She responds quickly when anything requires attention and always keeps me informed about progress.
1/5
TrustpilotI am landlord with prospect
I am landlord with prospect, if you are looking for an estate agent. trust me don't go with them, expecially reading one. very disappointing service.
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