5/5
TrustpilotThank you so much to Dani Smith for…
Thank you so much to Dani Smith for helping me to resolve an issue I had come up, she was very efficient and quick - I couldn’t have asked for a better service! What a credit she is to the company!
Trusted Agent profile · Windsor and Maidenhead
Verified
Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,294 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,294 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,877
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFantastic communication
Sasha has been fantastic with managing all the niggles that arose when new tenants moved into my rented flat. Her communication has been outstanding,and everything has been dealt with swiftly and efficiently.
5/5
TrustpilotAs a landlord
As a landlord, I've been very impressed with the support of the team at Prospect, especially Property Manager Melissa Fisher, for their hard work and professionalism. Letting out my property has been a pain-free experience and I would recommend them to others.
5/5
TrustpilotAgnese is always very helpful and gets…
Agnese is always very helpful and gets any issues sorted quickly and efficiently. I recieve regular updates and communication. My husband and I are very pleased with the service Agnese provides on behalf of prospect.
5/5
GoogleWe used Prospect Maidenhead to let our property and they have been excellent. In particular, Jordan and Liam were knowledgeable and pleasant to work with. Their enthusiasm to get the property let was most welcome and I was well informed at …
5/5
TrustpilotGreat experience with Prospect on our…
Great experience with Prospect on our recent house sale. Would definitely recommend. Beth and Michael pulled out al the stops to get us over the finishing line.
5/5
TrustpilotMelissa Fisher provides excellent service
For the past few months we have been dealing with Melissa Fisher at Prospect Property Management. She looks after all our 25 properties.Melissa has always been very professional, helpful, and quick at responding any of the questions/issues we have had. The past few months have been without a doubt very challenging with certain tenants, however Melissa has always been on point for keeping us in the loop and resolving any problem.We only have praises for Melissa...Thank you so much for all you do, you always go above and beyond to assist us :-)
5/5
TrustpilotBeckie went above and beyond in fixing…
Beckie went above and beyond in fixing (and eventually replacing) our tumble dryer. She was very quick to respond and made sure to call us with regular updates. We greatly appreciate all she does for us.
5/5
TrustpilotBethany Murphy recently showed me…
Bethany Murphy recently showed me around a property and I just wanted to say she was an asset to the company - extremely informed, professional and had great advice for me in regards to placing an offer.
Agent replied · 23 October 2024
Thank you for your 5* review, Charlotte.
5/5
TrustpilotLettings
I have just started renting through Prospect and have been dealing with Anna in Lettings. She has been very friendly, helpful and efficient making the whole process of renting so much easier. I would definitely recommend. Thank you Anna.
5/5
GoogleSuper experience with Prospect Estate Agents. The whole process for renting was smooth, friendly and professional. Many thanks to Chris for keeping us informed throughout.
5/5
TrustpilotBeth was great
Great communication from Beth From prospect warfield who was always available to manage queries from both myself and my partner. We were able to quickly secure the first property, even when all working remotely. Professional and efficient service. Would highly recommend Beth
5/5
TrustpilotService was great, property was wonderful
Kurt was great, handled my queries swiftly and professionally, gave me a virtual tour of the flat and took the time to go through any concerns I had. Place is wonderful and as advertised. Would recommend.
5/5
TrustpilotMaria made the experience simplistic
Maria made the experience simplistic, were extremely approachable and helpful at all times. Thoroughly recommend her I would have no hesitation recommending Maria to any friends or family local as she is extremely professional and knowledgeable...
5/5
TrustpilotBeth was really informative and…
Beth was really informative and pleasant on our recent viewing. I would highly recommend her to family and friends.
5/5
TrustpilotThey were very efficient and…
They were very efficient and communication was brilliant, had views on our property before it had even gone live, Daniel kept us updated all the time and answered any questions asap would totally recommend
5/5
TrustpilotI am extremely happy with the agency
I am extremely happy with the agency, especially with Sonam's professionalism and punctuality. His dedication and attention to detail truly stand out. Highly recommended.
1/5
GoogleI rented a flat from Prospect and vacated it on December 14th, its been 2 months and they didn't return my holding deposit yet, they inspected the property along with the landlord when I handed over the keys to them, and said in a week we …
1/5
TrustpilotA hard review to write
A hard review to write. Prospects have levels of tenancy agreements with landlords which means they take no part other than marketing the property. This made them useless when asking for help with a bad landlord. They are to blame for misrepresenting the property, claiming things worked when they did not, and claiming the heating would be 30-40 pcm when it turned out to be closer to £200 pcm. In a proper relationship the agents would make sure the tenant had a fair deal; the agents here gave no real help and became aggressive when challenged. The property itself was poorly maintained. Al in all a most unpleasant experience; would never go back to these people.
5/5
TrustpilotAbi Was Amazing!
Recently had a viewing with Abi and she was fantastic! Being first time buyers this is a whole new experience to us and Abi helped us make sure we didn't miss anything on the viewing and even gave us food for thought that we may not have thought about otherwise. Extremely helpful, very friendly and great to communicate with!
5/5
TrustpilotHarmonic Stress Free Property Management
As a tenant of Prospect for over 10yrs in 3 properties, and working the past years with Beckie Baxter, my property manager, I have found the process of renting, maintaining, repairing, renewing my tenancy totally seamless and stress -free. Not wanting to complain about previous managers, however, in Beckie's safe hands, feel I have nothing to worry about and that Prospect have my back covered (and my landlord’s too, which is equally important) 😊. Well done Prospect !
5/5
TrustpilotI can highly recommend Agnese
I can highly recommend Agnese. She has always been very helpful and proactive whenever I have had queries in connection with our apartment. It is a pleasure to have her on our account.
1/5
TrustpilotThe Agency have employed lots of people…
The Agency have employed lots of people gor nothing . They dont have chance to sort it problem with profesional manner . They say something and do other thing. They dont follow the law for the renting out the Properties in unsuitable condition. They expect the people take the property after They just pretended was painted and cleaned with the professional and is look like 5 years old child done it. And most of things was broken in the property or not working order , When They rented out and asking the Security deposit 5 weeks plus 6 months rent advance . Shame full company . Dont try to rent with them exactly not before you properly checked state of property.
5/5
TrustpilotGreat service!
Very happy with the service that Agnese and the team provide.As a landlord it is good to know that my property is in good hands and any issues that may arise are dealt with promptly and effectively.
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