Trusted Agent profile · Windsor and Maidenhead
Verified
★★★★★
2,294 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,294 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,877
Reviews on Trustpilot
Business-wide
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
TrustpilotThank-you Sasha!
Sasha Byrne has been fantastic at managing my property. She has always exceeded my expectations and always goes the extra mile to help. It's been absolute a pleasure dealing with her and I couldn't reccomend her services more highly. Thank you Sasha
5/5
GoogleRyan and his team at Prospect in Maidenhead were fantastic throughout our elongated (not their fault!) house purchase. Always responsive, kept me informed and Betsy who assisted in pushing things along deserves a mention. Thanks to you and the team.
5/5
TrustpilotThank you!!!
Looking at buying a new home can be extremely stressful. However, Beth made the whole experience stress free and very enjoyable. Couldn't have done it without you.Thank you very much Beth!!
5/5
Trustpilotworking with prospect was very easy
working with prospect was very easy, they negotiated well on our behalf. when there were delays elsewhere in the chain Prospect helped by chasing and keeping us updated. it was a good experience
5/5
TrustpilotDid a tremendous job in successfully selling our 5 New Build Dwellings in Charvil
Prospect Estate Agents surpassed our expectations throughout the whole process in selling our 5 New Build Dwellings in Charvil. We were dealing with Shaun Stevens initially who did a tremendous job and then later he introduced us to June Hopkinson and Matthew Daysh in the Prospect New Homes department. They helped us in every step of the selling process to navigate us through the difficult period in the economy and thus successfully selling all the 5 dwellings at higher GDV than the other agents. We would like to thank them for the great effort achieved and are looking to work with them in the next projects. We will definitely recommend Prospect Estate Agents to potential developers, family and friends.
5/5
TrustpilotSold my flat
Michael was very helpful during the valuation visit and had good knowledge of the local area. The sales team were good and happy to communicate via text to check viewings could be booked and keep me updated when viewings were happening.
5/5
TrustpilotBeth has been a fantastic agent
Beth has been a fantastic agent, balancing our needs and those of the sellers. She's been a pleasure to work with and I'd thoroughly recommend her for her local knowledge honesty and personal touch. She's a good'un.
1/5
TrustpilotNever heard back.
I enquired on Rightmove, emailed, and called, but I’ve never received a response from the lettings agent. I’ve never had to deal with an agency that behaved this way before. Trust the 1 star reviews and avoid.
5/5
TrustpilotMy husband and I recently viewed a…
My husband and I recently viewed a property in Brockhill with Abi Heppner. She was friendly, knowledgable and extremely personable. We didn't feel we were being rushed around and if we do move to the area, we will definitely be getting in touch with Prospect again.
Thank you for your 5* review, Kathryn.
5/5
TrustpilotWe have used prospect for the first…
We have used prospect for the first time and can happily say the service has been perfect. Agnese is our point of contact and has been superb throughout the process. I cannot fault her work at all. I am very impressed with the service.
2/5
TrustpilotCustomer service is really poor
Customer service is really poor. Don't have the mindset to assist the customer or solve our problems. The prospect's team prioritises their convenience more than improving customer experiences, and is not willing to go the extra mile to provide better customer experiences.
Good morning Isha. Thank you for your review. We pride ourselves on providing excellent customer service and going the extra mile, so am disappointed to hear you didn't feel this was the case when dealing with us. Please could you email me some further information to customerservice@prospect.co.uk so I can look into everything further and where needed, ensure we learn and grow from your experience. Thank you, Hanna.
5/5
TrustpilotFirst Rental
I have had a very good experience with Prospects Estate Agents when using them to rent my flat. Kind, patient and knowledgeable to deal with especially Kurt Owen and Kate Smith.
5/5
GoogleWorking with Prospect estate agents has been fantastic! They made our rental search seamless and stress-free. Their personalized approach and expert guidance ensured we found the perfect place quickly. Highly recommend their services to any tenants in search of a smooth rental experience! Big thanks especially to Jack & Angus. Cheers! Aimee & Jai
5/5
TrustpilotKurt has been great in helping us find…
Kurt has been great in helping us find a place for our family. We are very happy with the place we found. The whole process was very smooth and hassle free.
5/5
GoogleProfessional service with a dedicated team. Thanks Bernadette Martin for your support throughout our transaction process.
5/5
TrustpilotBeth Murphy
Brilliant service provided by Beth who showed us around various properties. Beth was professional, patient, knowledgeable and helpful. Wouldn’t use another estate agent.
5/5
GoogleI had a very good experience with Prospect Estate Agents(Thank you Katie, Jordan and Harrison!). They were very quick to answer any questions I had and the whole process was made to be very smooth. I would highly recommend!
5/5
GoogleProspect Estate Agents were exceptionally helpful in helping secure a property for me. Chris Clarke supported me through the process from start to finish… top job guys and thank you!
5/5
GoogleWorked with Angel Soden who was very professional and knowledgeable. Provided a great service and found just what we were looking for! No hassle would definitely recommend and use again.
5/5
TrustpilotBeth is literally the best
Beth is literally the best! She goes above and beyond!
5/5
TrustpilotProperty Management
Our property is looked after by Nikki G a member of Prospect's Property Management department. She takes away any of our tenancy and property management worries. She is a good communicator, is always promptly available when we need to contact her and she makes sure that any necessary aspects are followed up to conclusion. Would therefore recommend based on our experiences so far.
5/5
TrustpilotA fab property manager
Lily Sines took on the role of property manager overseeing the house that we were letting. Lily was always professional, friendly, helpful and efficient during this time. She is a positive advocate for her company and the industry that she represents.
5/5
TrustpilotHome purchase
We meet Demi a few mouth ago when we were trying to purchase our family home. She created a very good first impression and we build a great report. I was impressed with her professionalism and dedication. She worked tirelessly to find us the perfect home. Overall a very good experience.
5/5
TrustpilotChloe Reilly has been a great property…
Chloe Reilly has been a great property manager for us. Very helpful in keeping us updated and managing tenants in a professional and timely manner. Grateful to have her as our property manager!
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